Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Experience Profile Education Requirements Role Offshore Staff Offshore Staff Associate Fresher or Experience Strong aptitude for learning system software and product specific information Strong analytical skills Good English Comprehension skills Ability to multitask with Keyboard shortcut skills Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy. Should be comfortable working in 24/7 shifts as per the business requirement Under Graduate/ Graduate Degree - Business or any discipline B.SC IT,MBA,BE not eligible to apply ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Claims_Processing. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

1. Primary Responsibilities a) Leadership and Team Management 1. Develop and maintain a well-informed and motivated sales team by ensuring product and riding knowledge, key trends in the riding community 2. Manage allocation of team targets and sales KPIs within the sales team on a monthly basis with head sales and ASM 3. Maintain and monitor progress of the team on both team and individual targets and KPIs 4. Conduct daily morning team meetings (with Sales Executives) to review sales pipeline, and track progress towards monthly targets 5. Conduct monthly review meetings with the team to assess performance identify challenges and define action plan for the coming month at an individual level with ASM 6. Channelize the efforts of the team by assisting them in prioritizing of generated leads 7. Provide guidance and support to the Sales Executives through the sales cycle to ensure high lead conversion ratio 8. Support Sales Executives in efficient coordination with relevant teams to ensure smooth execution of required processes such as Test Drives, booking and payment, final vehicle delivery 9. Drive efforts to ensure high degree of DMS adoption within the team through accurate and timely updates (leads, test drives, etc.) 10. Regularly review status on the leads to ensure efficient follow-up on leads shared by the Royal Enfield Marketing team 11. Coordinate with CART manager and his team for field visits and participation in marketing activities b) Vehicle Sales 1. Assist Head sales in planning the monthly, weekly, daily targets of team 2. Carry out daily planning and review of the sales team basis existing pipeline for follow-up and targets 3. Drive efforts and team and individual sales executive’s level to ensure sales and gears/accessories target achievement 4. Leverage personal experience to actively maintain contact with prospective customers to convert them into buyers 5. Support the sales executives as and when required to: a. Conduct need analysis with the customer and create a unique brand experience b. To build trust and offer customers the right products from the portfolio and draw up a complete offer which meets their exact needs and interests c. Guide the customers through the decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and Royal Enfield 6. Showcase strong customer orientation to ensure that the customer has a memorable and delightful brand experience through the sales process, right from first contact to final vehicle delivery 7. Resolves issues related to vehicle delivery including liaison with the delivery team 8. Conducting lost order analysis and taking corrective actions c) Complaint Management 1. Actively resolve customer grievances and take follow up action to prevent recurrence as per guidance of CR Manager 2. Ensure Sales complaint at a minimum as prescribed by Royal Enfield and facilitate process execution to meet the targets 3. Take ownership of any improvement feedback on sales process execution provided by the CRM, dealership senior management or Royal Enfield 4. Responsible for CSI score target achievement for the team 5. Pay special attention to and monitor a high quality implementation of need analysis and objection handling section of the overall sales cycle d) Additional Business Generation 1. Ensures active participation of his team in RE marketing events to proactively establish and maintain contact with prospective customers 2. Support incremental business opportunities for the dealership by evaluating for cross-selling possibilities through gears, accessories and value added services e) Process Adherence 1. Take ownership of the sales process adherence by his/her team as prescribed by RECODE 2. Plan and manage all system level reporting and documentation requirement as per RECODE for self and team 3. Help Head sales and delivery manager in tracking and monitoring inventory of bikes f) People Management 1. Ensure completion of all training requirements for self and assigned sales team as defined by HR Manager 2. Ensure all performance management activities of the team are completed timely and satisfactorily 3. Conduct meetings with Sales staff to evaluate level of engagement and coordinate with dealer leadership and HR to implement engagement initiatives 2. Recruitment profile: a. Educational Qualifications: Graduate, Engineering/Management preferred b. Industry: Auto [4 wheeler preferred], Banking, Insurance, Retail, Communication c. Minimum experience: 5 years, at least 2 years as an auto sales executive d. Profile: extensive experience in managing and leading a team, strong focus on customer experience management, adherence to processes and norms e. Passions/ Interests: Passionate about Royal Enfield and motorcycling, owns/ rides one himself, interested in travelling and exploring f. Competencies: i. Multi-Tasking, time management & prioritizing ii. Customer Relationship Management iii. Business and Sales Process iv. Product Knowledge v. Planning and Organizing, Operational Excellence, detail orientation vi. Problem Solving & Decision Making vii. Financial Acumen, controlling budgets viii. Leadership and People Management, coaching a team ix. Initiative x. Objection Handling xi. Selling Skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Automobile : 1 year (Required) Language: English (Preferred) License/Certification: Driving Licence (Required) Location: Visakhapatnam, Andhra Pradesh (Required) Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description We are seeking a highly motivated Sales Associate to join our dynamic and fast-growing team at CloudxLab. As a Sales Associate, you will play a crucial role in driving revenue and promoting our online courses, live classes, and cloud lab subscriptions etc. to both individual learners (B2C) and businesses (B2B). Responsibilities Actively engage with potential customers through various channels, including phone calls, emails, and online chat, to understand their learning needs and recommend suitable courses and subscriptions. Build and maintain strong relationships with customers, addressing their queries, providing product information, and ensuring a positive customer experience throughout the sales process. Collaborate with the marketing team to develop strategies for lead generation and conversion, including participating in promotional campaigns and events. Meet or exceed sales targets and contribute to the overall growth of the company. Stay up to date with industry trends and advancements in the field of data science, AI, machine learning, and other technical skills to effectively communicate the value of our offerings. Requirements Bachelor's degree in any discipline. Excellent communication skills, both verbal and written, with the ability to articulate complex concepts in a clear and concise manner. Strong interpersonal skills and the ability to build rapport with diverse individuals. Proven track record in sales, customer service, or related roles is a plus, but not mandatory. Self-motivated and goal-oriented, with the ability to work independently and as part of a team. Familiarity with online learning platforms and technologies is an advantage. Flexibility to work in different time zones as needed. Join our passionate team and be a part of transforming the way people learn and acquire technical skills. Required Skills This is your progress in the required skills for this job. Sign in and improve your score by completing these topics and then apply for the job with a better profile. Sign in to know your progress » Apply Now » We suggest you to sign in, to check and improve your progress for the required skills before applying. Click here if you want to apply anyway. Show more Show less

Job Summary We are looking for a proactive and detail-oriented Associate Project Manager to support the smooth planning and execution of assessments across learner cohorts. The role involves coordinating assessment logistics, facilitating communication with stakeholders, handling student feedback processes, and supporting data accuracy and reporting. Key Responsibilities Coordinate the creation and distribution of assessment links in alignment with internal timelines and academic plans Maintain centralized records for assessment activities and ensure timely communication with relevant stakeholders Review student feedback related to assessments and support the resolution of actionable concerns Collaborate with internal teams to ensure assessments are approved, shared, and conducted in a structured and efficient manner Facilitate the sharing of performance results and feedback summaries with learners Support the setup and implementation of processes to address and act upon genuine feedback-related score updates Preferred Skills & Qualifications 1–2 years of experience in operations, academic support, or program coordination roles Strong communication, coordination, and documentation skills Familiarity with tools such as Google Workspace and basic project tracking systems Ability to work independently, manage multiple priorities, and adapt in a dynamic environment What We Offer Opportunity to impact the lives of learners and contribute to their success Collaborative and dynamic work environment. Work Loc ation: Hyderabad office Working days: 6 days a week Show more Show less

Job Description About CloudxLab CloudxLab is a team of developers, engineers, and educators passionate about building innovative products to make learning fun, engaging, and for life. We are a highly motivated team who build fresh and lasting learning experiences for our users. Powered by our innovation processes, we provide a gamified environment where learning is fun and constructive. From creative design to intuitive apps we create a seamless learning experience for our users. We upskill engineers in deep tech - make them employable & future-ready. CloudxLab is looking for Machine Learning Engineers who have good understanding of Machine Learning using Python. The primary responsibilities of a Machine learning Engineers at CloudxLab are going to be: Review the machine learning and big data projects submitted by the learners. Build the test case driven assessments for machine learning, deep learning, Spark and data analytics. Answer the queries of the learners When CloudxLab is launching the machine learning and big data projects, contribute to it. The Candidate Must Be Hands On With The Following Linux SQL Data Analysis using Numpy, Pandas and matplotlib Machine Learning with Scikit Learn Deep Learning with Tensor flow (1 or 2 either will do) Apache Spark As a part of the job application you will have to complete an online assessment test. Skills The assessment test checks for skills needed for the job and also requires you to submit a blog you have written and published online preferably on LinkedIn. The link to form is below: Link - https://forms.gle/55LbLnufpeK6kqgE8 Required Skills This is your progress in the required skills for this job. Sign in and improve your score by completing these topics and then apply for the job with a better profile. Sign in to know your progress » Apply Now » We suggest you to sign in, to check and improve your progress for the required skills before applying. Click here if you want to apply anyway. Show more Show less

Role Overview : We’re looking for a proactive, people-centric professional with a hospitality background to join our on-ground team. As a Residence Manager, you’ll be responsible for resident experience, day-to-day property operations, complaint resolution, rent follow-ups, and community engagement through events. This is a multi-faceted role ideal for someone who thrives in high-energy, people-first environments. Budget : 35-40k - Based on experience. Key Responsibilities : Guest Relations & Onboarding: Act as the first point of contact for residents and visitors; ensure smooth onboarding, check-ins, and check-outs. Resident Experience & Complaint Management: Handle concerns and escalations with empathy and urgency. Maintain a strong resident satisfaction score. Operations Oversight: Coordinate with housekeeping, security, and maintenance teams for daily operations across properties. RentCollection & Reporting: Follow up on rent dues, track payments, and maintain accurate records in coordination with the finance team. Event & Community Engagement: Plan and execute events, meetups, and interactive activities to build resident engagement. Property Tours & Sales Support: Conduct property visits for prospective students and parents, highlighting features and addressing queries. Cross -Team Collaboration: Work closely with the sales, marketing, and operations teams to ensure a seamless resident journey. Requirements : Bachelor’s degree, preferably in Hospitality Management or related field 1–3 years of experience in co-living/co-working spaces, hospitality, or guest relations/front desk roles Strong interpersonal and communication skills Comfortable with travel across company properties in Mumbai or Pune Ability to multitask and handle fast-paced operational environments Working knowledge of basic CRM tools and Microsoft Office Nice to have : Event planning or community-building experience Previous experience handling rent collection or customer payments Fluency in English, Hindi, and Marathi What we offer : A chance to shape the future of urban student living Dynamic work culture with autonomy and ownership Regular engagement with a young, energetic community Opportunities to grow with a fast-scaling hospitality startup To Apply: Send your CV to hr@unionliving.in with the subject line: Residence Manager - Union Living. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

As a Project Executive/Site Supervisor, you will be responsible for the start to end project execution as per drawings with quality & within time. You will visit project sites daily and share DPR with all stakeholders. You will create weekly schedule and align vendors for resource allocation. Quality monitoring as per standards and specifications. Identify issues and de-bottleneck for smooth project execution. Coordinate and manage stakeholders. 100% adherence to internal Livspace processes. Keeping record for all site work. Project completion within time and top quality standards. Customer Overall CSAT Score. Skills And Expertis eDegree / Diploma in Civil Engineering, Architecture, Interior Designing .Experience in interior project execution is a plus .People with Site Execution experience in Premium projects, Hotel projects, Luxury studios are preferre dEye for quality is a must .Should be able to read and plan work from the schedule .Must have own 2 wheeler and a valid license for site travel . Show more Show less

Date: Jun 15, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Purpose of the Role This position is responsible for development of commodity aggregates starting from –RFQ study, Technical feasibility, TRSO, following robust Prox process . Ensure that parts are developed in line with Quality and quantity targets ensuring timely delivery meeting project milestones. This position is also responsible for close co-ordination with ERC, Product Line, Suppliers Job Responsibility Advance Quality Strategy execution Implementation of action plan in part development strategies aggregate wise with respect to project milestone to ensure on time flawless launch, capacity enhancement and VAVE Advanced Quality (AQ) - Development of out-sourced parts from Suppliers for new projects Deployment of action plan for of part development w.r.t project milestones given by Product Line and inform deviations if any. Comply to ProX processes for new projects and escalate issues if any. Execute action plan for capacity enhancements w.r.t volume projections, cost reductions and quality improvements. Implement and verify corrective actions planned through learnings from past / other projects (LLL ) during development and PPAP. Conduct physical verification and tool capitalisation activities as per timelines for new parts. Conduct onsite reviews at supplier end for Verification of regulatory and safety compliance related to part development. Execute onsite PPAP for each and every part including quality and capacity requirements, escalate along with action plan in case of non- compliance. Propose ideas, get approval and implement action plan for faster resolution for resolution of critical issues for achievement of Quality Score card parameters for supplier parts. Profitability Enhancement Implementation of syndicated and ERC released ideas of VAVE. Coordinate and Participate in idea generation workshop with Suppliers. Building Sustainable Supplier Base Conduct onsite MSA and prepare and release assessment report for new and existing sources, escalate in case of deviation. Implement development actions for alternate source to support supplier base rationalization initiative. People Management: Adhere to training and development plans Stakeholder Profiles & Nature of Interactions Internal Product Line Input from product line regarding product plan, SOR/RFQ with volumes and time plan, product scope, future projections, budget approvals for supplier capex, timelines and part development status escalations Engineering Inputs from engineering regarding part specification, Early Vendor Involvement (EVI),Feasibility sign off before TKO, Finalisation of DVPs, Critical issue resolution in terms of part design and development, Green report after validation for proprietary parts, Part maturations and issue resolution during development SOP. Quality Achievement of quality scorecard deliverables for supplier parts, product Quality Improvement for supplier parts with respect to SOP and warranty period Manufacturing Part availability for exclusive parts with right quantity and quality for new projects. Engage towards resolution of build and PIST issues Finance Engagement towards Tool Capitalization process and release of tool payments to vendors External Supplier Continuously engage with supplier’s to ensure achievement of project gate way deliverables during development of parts, ensure desired capacity installation and ramp up ensuring quality of parts. Technical Services Input for make-buy strategies for new projects/exisiting in line with the manufacturing and sourcing strategies Desired Candidate Profile Education B.E./B.Tech Relevant Experience 5 to 15 years of relevant experience in Automobile Industry with in-depth knowledge of supplier base, manufacturing processes, APQP, PPAP, SPC and problem solving techniques. upcoming technology and technical knowledge of Part specification/Part development, Quality tools. Skills & Competencies Drive for results Customer Centricity Dealing with Ambiguity Interpersonal effectiveness Business Acumen Problem solving orientation. Risk management Timely decision making Apply now » Apply now Apply for Job Enter your email to apply Show more Show less

🎯 KRA (Key Responsibility Areas) 1. Billing & Cash Handling Accurately process customer transactions for tokens, top-ups, games, and merchandise. Maintain correct float, change, and POS system operation. Handle UPI, card, and cash payments without discrepancies. 2. Customer Service Greet customers with a friendly attitude. Explain game card usage, balance recharge process, and offers. Resolve customer complaints or redirect to the supervisor. 3. Daily Reporting & Documentation Maintain end-of-day cash reports and submit to the accounts team. Ensure reconciliation of physical cash and system entries. Report any billing errors, shortages, or excesses immediately. 4. POS System & Software Management Operate game zone software efficiently. Update and track customer transactions accurately. Report system issues immediately to IT. 5. Cleanliness & Hygiene at Cash Desk Maintain tidy and organized counters. Sanitize desk regularly, especially in high-traffic periods. 6. Upselling & Promotions Actively promote ongoing offers or value packs to customers. Inform guests about membership benefits or special events. 7. Coordination with Game Zone Team Liaise with floor staff, supervisors, and managers for guest concerns or technical issues. Ensure smooth coordination during rush hours or events. --- 🏆 Goals – Game Zone Cashiers Maintain 100% billing accuracy. Achieve zero cash discrepancies in daily reporting. Promote and sell at least 10% upselling on token recharges. Maintain customer satisfaction score above 90% (from feedback or manager review). Ensure 100% punctuality and proper grooming standards

Job Title: Google Ads Expert / Performance Marketing Specialist (Google Ads) Job Type: On-Site Employment Type: Full-Time Experience Required: 2–5 years in Google Ads / Performance Marketing Reporting To: Digital Marketing Head & Leadership About the Role: We are seeking a results-driven Google Ads Expert to join our PPC team. You will be responsible for strategizing, executing, and optimizing high-performing Google Ads campaigns across Search, Display, YouTube, and Shopping to generate qualified leads and maximize ROI. Key Responsibilities: Plan, execute, and optimize Google Ads campaigns (Search, Display, Shopping, Video, Performance Max). Conduct detailed keyword research, ad copy creation, bid strategy setup, and audience targeting. Track and analyze campaign performance using Google Ads, GA4, and other analytics tools. Set up and manage conversion tracking, pixel implementation, and UTM tagging. Continuously test and iterate on creatives, landing pages, and ad copy to improve CTR and conversions. Prepare campaign performance reports, ROI analysis, and present actionable insights. Monitor budget pacing and ensure efficient ad spend allocation across campaigns. Collaborate with creative, SEO, and web teams to ensure campaign consistency and performance. Requirements: 2–5 years of hands-on experience managing Google Ads campaigns. Google Ads Certification (Search, Display, Shopping, or Video) preferred. Strong understanding of bidding strategies, quality score, and audience segmentation. Proficiency in Google Ads, GA4, Google Tag Manager, and Google Data Studio. Experience with tools like SEMrush, Ahrefs, or Supermetrics is a plus. Ability to analyze data and make data-driven decisions quickly. Strong communication skills and ability to present campaign strategies and performance insights. Good to Have: Experience managing B2B and Real Estate clients Exposure to remarketing campaigns and CRM-integrated performance funnels. Experience with Meta Ads, LinkedIn Ads, or other paid platforms. Perks: Work in a growing setup with young enthusiastic team Less hierarchical in nature, direct working with the Leadership Competitive salary and performance bonuses Opportunity to work on diverse clients and high-impact campaigns Show more Show less

Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies. Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency. Operational Expenditure Management Responsible for managing and optimizing operational costs to improve profitability. Store Environment, Health, & Safety Ensure compliance with health and safety standards and maintain an optimal store environment for customers and staff. Admin, Facility & Infrastructure Management Oversee administrative tasks, facility upkeep, and infrastructure enhancements to support seamless store operations. Outsourced, Admin & Facility Vendor Management Manage vendor relationships and agreements to ensure quality and cost-effective administrative and facility services. Shrinkage Implement measures to reduce and control product shrinkage. Theft & Loss Prevention Develop and implement strategies for theft prevention and loss mitigation. (LPC) Commercial Audit Conduct frequent audits to ensure compliance and enhance the efficiency of store operations. SOP Audit Score Maintain and improve Standard Operating Procedures (SOP) to achieve high audit scores. Training & Development Deliver ongoing training and professional development opportunities to enhance team members' capabilities in store operations. Show more Show less

Looking for minimum 1 year experienced professional in Food & Beverage service/restaurant service. Must be a hotel management graduate. This job invokces firect custoner facing role Must collect feedbacks and drive satisfaction score Tactfully deal witj dissatisfying feedbacks Address employee concerns Have eye for details Take rounds of areas and identify problem and take proactive measures to address issues Collaborate with team and work towards resolving issues Show more Show less

We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as a Customer Support Representative? Handle inbound and outbound calls related to healthcare services. Service customers seeking support with their monthly healthy benefit package. This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements. Customers will seek help with replacement cards, balance checks, and contact information updates. Successful associates can distinguish varying levels of customer complexity & communicate effectively. Ensure compliance with HIPAA and other healthcare regulations. Resolve customer queries efficiently while maintaining professionalism. Maintain records of patient interactions and escalate complex cases when needed. What requirements must I meet to join the team? Bachelor's degree in any field Strong verbal and written communication skills. Ability to handle customer inquiries with empathy and professionalism. Basic knowledge of healthcare processes and medical terminologies (preferred). Problem-solving and multitasking abilities. Cognitive and Behavioral Assessment: Traitify – Medium or High Language Proficiency: Emmersion – B1 CEFR score Typing Test: 25 WPM at 95% accuracy Familiarity with CRM software or call center tools (a plus). About ResultsCX ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law. Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Java Architect who will be a thought leader and drive innovation inside the organization. You will take full technical ownership in a client engagement and help our clients on technical aspects and solutioning. You will help adopt best technology practices and partner with the project delivery team in growing the account. What You?ll Do Be a thought leader and drive innovation within the organization Take full technical ownership in a client engagement and help our clients with technical aspects and solutioning Help adopt best technology practices and partner with the project delivery team in growing the account Develop connectors to various source and target systems / platforms / products Understand new products from an integration Expertise You?ll Bring Experience: Architecting and designing systems Open-source containers or IBM /Oracle stacks is a must Knowledge: UML and design patterns Java skills such as J2EE, XML, SOA / web services and database Understanding of any of the following ? Authentication & Authorization, Workflow, Content Management, e-Commerce Understanding of at least one domain ? BFSI, Networking / Telecom, Media, Life Sciences, Retail Exposure to at least one area from SMAC Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Job Title: Customer Success Executive Location: Bangalore Office – Terratern Pvt Ltd Employment Type: Full Time [Work from Office] About Terratern Terratern is the fastest-growing Global Talent Mobility Solution, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process. Role Overview As a Customer Success Executive, you will be the primary point of contact for our clients, ensuring a smooth and satisfying customer journey. You’ll be responsible for maintaining strong relationships, resolving queries, and proactively helping clients achieve their global relocation goals. Your role will directly impact client satisfaction, retention, and the overall success of our services. Key Responsibilities Serve as the primary liaison between clients and internal teams. Onboard new clients and guide them through each step of the relocation and visa process. Provide timely updates, address inquiries, and resolve issues to ensure a smooth experience. Monitor client progress and proactively offer support or solutions. Maintain accurate client records using internal CRM tools. Collaborate with the operations, legal, and documentation teams to ensure end-to-end service delivery. Gather feedback and relay insights to improve processes and customer satisfaction. Key Performance Indicators (KPIs) Client Satisfaction Score (CSAT): Track and improve client experience. Client Retention Rate: Maintain and improve repeat business and referrals. Average Resolution Time: Ensure quick and efficient issue handling. Onboarding Success Rate: Smooth and timely onboarding for new clients. Process Adherence: Ensure compliance with immigration and internal protocols. Eligibility Bachelor's degree in any discipline (preferably in Business, Communications, or related fields). 0-1 years of experience in customer support or client-facing roles (immigration, ed-tech, or service industry preferred). Strong communication and interpersonal skills. Ability to multitask, stay organized, and handle pressure. A proactive and empathetic approach to customer needs. Why Join Terratern? Impactful Work: Assist individuals in achieving their global mobility goals by guiding them through the entire process. Professional Growth: Learn from our industry experts and access continuous training on the latest immigration trends and policies. Entrepreneurial Culture: You have authority and ownership in your role. Share ideas, try new solutions, and make a difference. Work-Life Balance: Hybrid work arrangements that support your well-being. Collaborative Environment: Be part of an enthusiastic team eager for collaboration and excellence. Skills: organizational skills,interpersonal skills,crm tools,mobility,immigration,communication,problem-solving,customer relation,customer support,escalation handlng,customer,upselling Show more Show less

Role Objective To lead the technical development, testing, and integration of IZI’s non-drone product portfolio—including action cameras, gimbals, microphones, and other smart consumer electronics. This role ensures robust product engineering, efficient issue resolution, and readiness for mass production. Key Responsibilities Product Integration & Engineering Lead hardware and firmware integration of cameras, gimbals, microphones, and accessories. Review and validate circuit layouts, sensor alignment, motor tuning, UI/UX electronics, and firmware compatibility. Own product-level electrical, mechanical, and software interface documentation. Testing & Quality Control Define and manage test plans for video/audio quality, stabilization, charging performance, battery life, and wireless communication. Supervise lab testing, pilot batch validations, and production QC feedback loops. Ensure DVT/PVT stage outputs meet functional and safety benchmarks. Troubleshooting & Support Act as the technical escalation point for service and production teams. Analyze root causes of recurring field issues and implement preventive solutions. Train internal QA teams on diagnostic tools and product-level issue triaging. Documentation & Compliance Maintain BOMs, test logs, product manuals, and compliance records (BIS, CE, etc.). Support external certification labs with structured test data and component-level clarity. Vendor & Cross-Function Liaison Coordinate with ODMs/OEMs and component vendors for quality, performance, and design alignment. Work closely with procurement, R&D, and product marketing for pre-production evaluations. R&D & Product Improvement Benchmark new components (SoCs, sensors, batteries) for next-gen product launches. Recommend firmware-level improvements and UI changes based on testing insights and user feedback. Team Leadership Lead a team of product engineers, QA technicians, and support engineers. Establish SOPs for internal testing, documentation, and post-launch troubleshooting. Required Qualifications B.E. / B.Tech in Electronics, Mechatronics, Embedded Systems, or related fields. 4–8 years of experience in technical development of consumer electronics or embedded hardware. Strong understanding of: CMOS image sensors, stabilization motors, and video processors Embedded systems (ARM, Linux-based, RTOS) Interfaces: USB-C, HDMI, MIPI, BT/Wi-Fi modules Tools: Multimeters, oscilloscopes, firmware flashing/debugging systems Ability to manage both product and people under fast-paced production timelines. Performance Metrics (KPIs) Percentage of products passing internal QC and field performance benchmarks Time to resolve technical issues (prototype to mass production) Number of successful launches without critical escalations Documentation and audit readiness score Team productivity and adherence to SOPs Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Java Developer to create and support web-based applications, web services and web interfaces. You will be responsible for service side component designing, detailed technical designing, development, testing, implementation, and maintenance. Working with cross functional teams, you will participate in scrum calls and daily stand-up meets. You will also review and understand business requirements ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects. What You?ll Do Contribute to all phases of the development lifecycle Write well designed, testable, efficient code Ensure designs are compliant with specifications Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Expertise You?ll Bring Development skills in Language and Framework Strong coding skills in Core Java 8.0 Expertise in J2EE Spring Boot Spring Data JPA Hibernate Expertise in REST API development and deployment using a microservices paradigm A good understanding of RDBMS concepts PostgreSQL DB and SQL Knowledge of deployment and build tools A good understanding of Terraform scripts (needing only minor changes / enhancements) Familiarity with AWS Cloud ? especially EC2, S3, Cloud watch, and related services Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. Job Title: Customer Success Manager Location: Bengaluru (Hybrid) Timings: PST timezone Experience: 2-4 Years About Netradyne: Netradyne is a leader in AI-powered fleet safety solutions, providing cutting-edge technology that helps businesses improve driver behavior, reduce risk, and enhance operational efficiency. Our Customer Success team is at the heart of ensuring our customers achieve their business goals while maximizing the value of our solutions. About the Role: We are looking for a Customer Success Manager (CSM) to drive customer engagement, retention, and expansion at scale. This role is ideal for someone with a strong understanding of customer success processes, the scaled customer success model, and a growth-driven mindset . As a CSM, you will play a critical role in owning revenue expansion through proactive customer engagement and identifying opportunities for upsell and cross-sell . Key Responsibilities: Revenue Growth & Expansion: Identify expansion opportunities, work on upsell/cross-sell motions, and collaborate with sales to drive Net Revenue Retention (NRR). Retention & Churn Mitigation: Use customer data and insights to anticipate risks, proactively address challenges, and drive renewals. Tech-Touch & Scaled Engagement: Manage a large portfolio of customers using automated and one-to-many engagement strategies to deliver consistent value. Customer Experience: Foster strong relationships with customers, measure Customer Experience Scores (CES) Strategic Account Management: Work with cross-functional teams to ensure a seamless customer journey, from onboarding to renewal and expansion. Data-Driven Decision Making: Leverage customer health metrics to personalize engagement strategies and improve customer satisfaction. Key Metrics for Success: Net Revenue Retention (NRR) & Expansion Revenue (Primary KPI) Customer Retention & Churn Rate Customer Experience Score (CES) Adoption & Product Usage Metrics Key Qualifications & Skills: Experience: 2-4 years in Customer Success, Account Management, or a related role in a SaaS company. Revenue Ownership Mindset: Comfortable with identifying and executing expansion opportunities. Scaled Customer Success Expertise: Understanding of customer segmentation, automation, and digital-first engagement strategies. Customer-Centric & Growth-Oriented: Passion for driving customer success while being accountable for revenue growth. Analytical & Data-Driven: Ability to interpret customer data, predict risk, and take proactive action. Strong Communication & Influence Skills: Ability to engage decision-makers and drive value-based conversations. Tech-Savvy: Familiarity with Gainsight and CRM platforms like Salesforce. Why Join Netradyne? Work with industry-leading AI technology in a fast-paced, innovative environment. Be part of a customer-obsessed team that values ownership, collaboration, and growth. Own revenue and expansion opportunities while delivering world-class customer success. Competitive salary and benefits package with opportunities for career growth. (Max 15-20 LPA as per Exp) If you're excited about driving customer success at scale while owning revenue expansion , we'd love to hear from you! We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. If there is a match between your experiences/skills and the Company's needs, we will contact you directly. Netradyne is an equal-opportunity employer. Applicants only - Recruiting agencies do not contact. Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’. Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website. Show more Show less

1. Primary Responsibilities a) Leadership and Team Management 1. Develop and maintain a well-informed and motivated sales team by ensuring product and riding knowledge, key trends in the riding community 2. Manage allocation of team targets and sales KPIs within the sales team on a monthly basis with head sales and ASM 3. Maintain and monitor progress of the team on both team and individual targets and KPIs 4. Conduct daily morning team meetings (with Sales Executives) to review sales pipeline, and track progress towards monthly targets 5. Conduct monthly review meetings with the team to assess performance identify challenges and define action plan for the coming month at an individual level with ASM 6. Channelize the efforts of the team by assisting them in prioritizing of generated leads 7. Provide guidance and support to the Sales Executives through the sales cycle to ensure high lead conversion ratio 8. Support Sales Executives in efficient coordination with relevant teams to ensure smooth execution of required processes such as Test Drives, booking and payment, final vehicle delivery 9. Drive efforts to ensure high degree of DMS adoption within the team through accurate and timely updates (leads, test drives, etc.) 10. Regularly review status on the leads to ensure efficient follow-up on leads shared by the Royal Enfield Marketing team 11. Coordinate with CART manager and his team for field visits and participation in marketing activities b) Vehicle Sales 1. Assist Head sales in planning the monthly, weekly, daily targets of team 2. Carry out daily planning and review of the sales team basis existing pipeline for follow-up and targets 3. Drive efforts and team and individual sales executive’s level to ensure sales and gears/accessories target achievement 4. Leverage personal experience to actively maintain contact with prospective customers to convert them into buyers 5. Support the sales executives as and when required to: a. Conduct need analysis with the customer and create a unique brand experience b. To build trust and offer customers the right products from the portfolio and draw up a complete offer which meets their exact needs and interests c. Guide the customers through the decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and Royal Enfield 6. Showcase strong customer orientation to ensure that the customer has a memorable and delightful brand experience through the sales process, right from first contact to final vehicle delivery 7. Resolves issues related to vehicle delivery including liaison with the delivery team 8. Conducting lost order analysis and taking corrective actions c) Complaint Management 1. Actively resolve customer grievances and take follow up action to prevent recurrence as per guidance of CR Manager 2. Ensure Sales complaint at a minimum as prescribed by Royal Enfield and facilitate process execution to meet the targets 3. Take ownership of any improvement feedback on sales process execution provided by the CRM, dealership senior management or Royal Enfield 4. Responsible for CSI score target achievement for the team 5. Pay special attention to and monitor a high quality implementation of need analysis and objection handling section of the overall sales cycle d) Additional Business Generation 1. Ensures active participation of his team in RE marketing events to proactively establish and maintain contact with prospective customers 2. Support incremental business opportunities for the dealership by evaluating for cross-selling possibilities through gears, accessories and value added services e) Process Adherence 1. Take ownership of the sales process adherence by his/her team as prescribed by RECODE 2. Plan and manage all system level reporting and documentation requirement as per RECODE for self and team 3. Help Head sales and delivery manager in tracking and monitoring inventory of bikes f) People Management 1. Ensure completion of all training requirements for self and assigned sales team as defined by HR Manager 2. Ensure all performance management activities of the team are completed timely and satisfactorily 3. Conduct meetings with Sales staff to evaluate level of engagement and coordinate with dealer leadership and HR to implement engagement initiatives 2. Recruitment profile: a. Educational Qualifications: Graduate, Engineering/Management preferred b. Industry: Auto [4 wheeler preferred], Banking, Insurance, Retail, Communication c. Minimum experience: 5 years, at least 2 years as an auto sales executive d. Profile: extensive experience in managing and leading a team, strong focus on customer experience management, adherence to processes and norms e. Passions/ Interests: Passionate about Royal Enfield and motorcycling, owns/ rides one himself, interested in travelling and exploring f. Competencies: i. Multi-Tasking, time management & prioritizing ii. Customer Relationship Management iii. Business and Sales Process iv. Product Knowledge v. Planning and Organizing, Operational Excellence, detail orientation vi. Problem Solving & Decision Making vii. Financial Acumen, controlling budgets viii. Leadership and People Management, coaching a team ix. Initiative x. Objection Handling xi. Selling Skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Automobile : 1 year (Required) Language: English (Preferred) License/Certification: Driving Licence (Required) Location: Visakhapatnam, Andhra Pradesh (Required) Work Location: In person

Job Summary: We are seeking a motivated and experienced Team Lead – Tele Caller to manage and lead a team of telecallers at our Honda 2-Wheeler Service Centre. The ideal candidate will be responsible for ensuring excellent customer communication, service appointment scheduling, feedback collection, and follow-up, while leading a team to meet daily, weekly, and monthly targets. Key Responsibilities: Team Management: Supervise and guide the telecalling team to ensure smooth operations. Allocate daily call targets and monitor performance. Provide training and motivation to team members. Customer Communication: Handle escalated customer queries and complaints professionally. Ensure timely reminder calls for service due, insurance renewal, AMC, etc. Follow up on customer feedback after service. Operational Efficiency: Maintain and update the customer database regularly. Ensure all calls are recorded and call quality is monitored. Prepare and submit daily/weekly reports on call performance and customer feedback. Coordination: Coordinate with the service advisor team for appointments and workload planning. Collaborate with CRM/Service Manager for campaign promotions and customer engagement. Target Achievement: Drive the team to achieve monthly targets for service bookings, feedback score, and customer retention. Skills: Excellent communication in Malayalam and basic English. Strong leadership and team-handling skills. Good computer knowledge (Excel, CRM software, call recording tools). Customer-oriented mindset with good problem-solving ability. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Required) Work Location: In person

Answering Enquiry Calls Handling Walk ins (including handling other counsellors' walk-ins in their absence) Detailed assessment of Student Profile Career Counselling – directing students to appropriate programmes and to apt countries as per their interest and requirement. maintain confidentiality and privacy in handling student information. Providing guidance and advice to students regarding suitable study options based on their academic background, interests, and career goals. Provide accurate and reliable information to the students Timely sharing of course options after the counselling. CRM Updation without making pending On time follow up on students, maintain communication with the students throughout the application process, follow up on their process, Offer Assistance etc If the students requested programmes that weren't on the list that was provided, do a programming search. Sending of Application Requests to Processing Department. Collection of pending documents from students as per the requirement from Processing Department Copying the mail communications that students received from universities to processing department Conducting Offer follow ups in collaboration with Processing Department. Payment Conversion Interview coordination both mock and university interview with interview team and send them feedback from students. Sending students to IELTS department in the scenario of IELTS score is mandatory. supporting with Visa Processing Department. Sending required documents of students to Documentation department, timely after fee payment. Pre and Post Departure Assistance Act as a primary contact person for the student on behalf of Edroots. Coordinating with other departments such as processing, Documentation, Ielts in regards to student’s update. Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication. Checking of official mail to ensure timely and accurate response, including the spam folder Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing – Promotional activities, Annual meet etc. Follow company policies Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: student counselling: 1 year (Preferred) Work Location: In person Application Deadline: 18/06/2025 Expected Start Date: 23/06/2025

The Study Abroad Counsellor is responsible for assisting students in selecting appropriate courses, universities, and countries based on their academic background, career goals, and financial capacity. Regular interaction with students and parents is essential to address queries and ensure end-to-end support throughout the study abroad process. Strong communication and interpersonal skills, empathy, and organizational skills are required for effective performance. Ø Answering Enquiry Calls. Ø Handling Walk ins (including handling other counsellors' walk-ins in their absence). Ø Detailed assessment of Student Profile. Ø Career Counselling – directing students to appropriate programmes and to apt countries as per their interest and requirement. Ø Maintain confidentiality and privacy in handling student information. Ø Providing guidance and advice to students regarding suitable study options based on their academic background, interests, and career goals. Ø Provide accurate and reliable information to the students. Ø Timely sharing of course options after the counselling. Ø CRM Updation without making pending. Ø On time follow up on students, maintain communication with the students throughout the application process, follow up on their process, Offer Assistance etc. Ø If the students requested programmes that weren't on the list that was provided, do a programming search. Ø Sending of Application Requests to Processing Department. Ø Collection of pending documents from students as per the requirement from Processing Department. Ø Copying the mail communications that students received from universities to processing department. Ø Conducting Offer follow ups in collaboration with Processing Department. Ø Payment Conversion. Ø Interview coordination both mock and university interview with interview team and send them feedback from students. Ø Sending students to IELTS department in the scenario of IELTS score is mandatory. Ø Supporting with Visa Processing Department. Ø Sending required documents of students to Documentation department, timely after fee payment. Ø Pre and Post Departure Assistance. Ø Act as a primary contact person for the student on behalf of Edroots. Ø Coordinating with other departments such as processing, Documentation, IELTS in regards to student’s update. Ø Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication. Ø Checking of official mail to ensure timely and accurate response, including the spam folder. Ø Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing – Promotional activities, Annual meet etc. Ø Follow company policies. Job Type: Full-time Pay: ₹20,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: Study Abroad field: 2 years (Required) Work Location: In person