5912 Score Jobs - Page 14

Job ID: 35886 Location: Siliguri, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 29 Jul 2025 Job Summary Approve daily transactions for selected products as applicable (e.g. traveler’s cheques, cashier’s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits Manage Service Delivery – observe queue time and length; take action as needed to capacitize serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service General Reconciliation and Compliance Activities (may be individually assigned) which may typically include: Dual control of Cash functions Control of Security stationary, deliverables Review of processing entries and vouchers Follow-up with customers for returned deliverables as applicable (eg. cheque-books/ cards/ Pins/ Combi packs, etc) Review of reconciliation proofs for daily control as well as surprise audit proofing Preparation of service quality and productivity management reports and other regulatory returns Rectification of internal control issues Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity Ensure timely and accurate submission of all returns both internal and statutory for sales and service Key Responsibilities Ensure a proper control of Keys, combination settings and passwords that protect cash & valuables. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Achieve high employee engagement and satisfaction. Ensure optimum teller productivity Contribute to branch performance through referrals, efficient customer service, effective operations controls Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner; o Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: o Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. o The contractors working in your area or for you are working in a safe & healthy manner. Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception. Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Customer Interaction Customer Retention Customer Support Policies, Standards and Procedures Teller Functions Qualifications Graduate/ Post Graduate At least 3-4 years of overall experience Banking operations knowledge Leadership skills Strong Communication Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

About the Company: Impetus Consulting Associates Pvt. Ltd. is a rapidly growing organization providing Virtual Patient Relationship Management (VPRM) services. We bridge the gap between patients and healthcare providers by managing appointment scheduling, doctor queries, and patient assistance via inbound and outbound calls. Our operations are powered by Infinis, an AI-enabled omnichannel PRM (Patient Relationship Management) platform, which enhances our CRM functionalities and optimizes the customer experience. Job Description: We are seeking a Quality and Training Executive to lead training initiatives and quality monitoring across our BPO healthcare support teams. The ideal candidate will have a strong background in BPO/KPO operations, experience in healthcare processes, and certified expertise in training and quality systems. Key Responsibilities: Conduct onboarding and process training for new hires as well as ongoing skill development sessions. Monitor and improve call quality by auditing calls and sharing structured feedback. Use ACA (Auto Call Auditor) – an AI-based tool – for automated quality auditing and delivering data-driven training. Maintain and improve quality scores between 90%–95% by continuous monitoring and performance coaching. Utilize LMS (Learning Management System) to design, manage, and report training modules and team progress. Prepare and maintain detailed training reports, quality score dashboards, and documentation for audits. Apply the 7 Quality Tools to identify root causes and implement corrective actions. Collaborate with team leaders to close performance gaps and ensure alignment with quality standards. Required Qualifications: Must be 18 years or older. Must be Graduate. Minimum 1 year of relevant experience in BPO/KPO operations. Certified in a recognized Training & Quality program. Knowledge of the healthcare industry processes is preferred. Strong communication (verbal and written) and interpersonal skills. Experience working with LMS platforms. Working knowledge of the 7 Quality Tools is essential. Strong analytical, organizational, and problem-solving skills. Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Senior Associate, Fund/Client Accounting to join our GIA team. This role is located in Pune, MH – HYBRID. In this role, you’ll make an impact in the following ways: Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports. Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members. Provides guidance and reviews work related to cash and asset reconciliations relating to complex accounts or transactions. Resolves reconciliation of accounts for more complex or atypical transactions and reviews work of junior team members. Drafts reports for clients regarding the performance of complex funds. Reviews draft reports completed by more junior staff. Regularly interacts with clients in answering questions and resolving issues regarding fund reports and accounting processes. Assists in evaluating GAAP and/or IFRS rules to determine impact of new regulations on BNY fund accounting practices. No direct reports. Provides guidance to less experienced team members. May have people management responsibilities in some geographies. Contributes to the achievement of related teams objectives To be successful in this role, we’re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 7 plus years of total work experience preferred. Big 4 accounting firm experience preferred At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Responsibility Area Financial · Devise & distribute the collections targets basis the AOP projections · Strategize the collection projections for the month. Operational · Monitor and supervise the daily activities of each team member to ensure adherence to internally defined SOPs and timelines · Responsible for meeting the collection targets · Monitor the daily grievances and escalations received from customers · Ensure timely, accurate and satisfactory solutions are provided by team members to each of these queries · Support team on difficult or new issues requiring expertise · Mitigate escalated customer issues · Coordinate with other functions to resolve customer issues · Coordinate with various internal key functional teams to ensure that the collections are streamlined and can be brought in within the timelines · Maintain a high Net Promoter Score from customers · Site based customer engagement People · Defines and sets work objectives for team members · Balances work allocation in team · Reviews tasks completed by team members and conduct regular performance reviews · Completes performance appraisals of team · Carries out team building & engagement activities Process Adherence & Improvement · Identifies processes/procedures in own work area that need improvement · Recommends process improvement ideas to streamline efficiency/costs/productivity · Undertakes process improvement activities in own work area · Complies with company defined guidelines and processes · Adheres to project timelines Who are we looking for? Qualification: · Graduate with 9-15 years of relevant customer management experience Experience: · More than 8 years of experience in customer experience management. Experience in real estate will be preferred. Candidates from banking, hospitality can be considered for this role. · Team Management experience mandatory.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Associate, Data Management & Quantitative Analysis I to join our INVESTMENTS team. This role is located in PUNE, MH– HYBRID. In this role, you’ll make an impact in the following ways: Provide market and industry intelligence through proactive trends analysis, including flows, pricing, product development, regulatory changes, M&A activity, etc. Create and assist in building out landscapes on various products. Work on ad hoc research and analysis requests for product, distribution, and marketing related questions as they come in. Peer/Competitor Analysis To be successful in this role, we’re seeking the following: 2-5 years of experience in Asset management Industry. Strong knowledge about Financial Products such as Mutual Funds, ETFs, Indexing, ESG. Strong Analytical Skills. He/she should also be attentive to details and have good MS Excel & PowerPoint skills. The person should be able to work under strict timelines / deadlines and complete his/ her work with complete accuracy. Know how about third-party application like Morningstar Direct, eVestment, Lipper etc. Some understanding of the asset management industry and basic knowledge of investment markets, strategies, products, fund structures would be desirable. Some experience of using databases such as eVestment, Mercer, Morningstar, Lipper, MandateWire, Bloomberg etc. would be advantageous. Market research / technical knowledge and ability to integrate critical information from diverse sources. Analytical and data presentation skills – ability to interpret and present data in a meaningful manner. Project management skills- Be able to take ownership of initiatives, can work collaboratively. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job description: Job Description Role Purpose The purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏ Do Develop and lead accurate MIS Management & Reporting within the Service Line Interact and work closely with management, internal stakeholders & clients to prioritize business and information needs Keep track and maintain a master view of the multiple reports, mapped to multiple stakeholders along with their frequency to ensure no report misses timeline or a stakeholder Develop and customize dashboards as per client requirements and establish frequency of reporting (weekly/ monthly/ quarterly) Closely monitor relevant data parameters (key SLA metrics such as run-rate etc.) to ensure timely updation and data management of such parameters Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Develop and implement standardized MIS procedures across all business applications. Review for quality assurance of all reports, dashboards, performance indicators to ensure accuracy and security of all reports at all times before sending it to client and or internal management Address and prioritize ad-hoc report requirements Ensure zero non-compliances on process audit on data security and compliance Enhance and maintain tools and systems for efficient MIS generation and reporting system Regularly monitor MIS tools and application and their performance to avoid unplanned outages and down times Perform periodic maintenance and servicing of MIS tools and system to improve operational efficiency Stay abreast of the trends, tools and systems available in the market for MIS generation to improve the quality of analysis Recommend and implement new technology solutions to improve team/ employee productivity. Review current processes for data gathering, analysis and reporting and suggest process improvements for increased team efficiency and cost effectiveness Ensure efficient allocation of work and drive capability within team Setup focused team resources to the respective client/ account basis expertise & experience Ensure team KPIs are assigned & delivered with timeliness & accuracy keeping the end results in mind Conduct training on MIS activities, tools, analytics and process knowledge to increase team expertise Mentor/ guide the team on the resolution of escalations or issues from the clients and internal functions Drive the focus of the team on quality and adherence to data security and compliance processes ͏ Responsible for invoice management across clients/ accounts Follow up or seek approval from management/ delivery to seek timely invoices as per contract Timely submission of invoices to the client as defined in the MSA and SOW Provide information required and resolve any invoicing issues raised by the client​​​​​​​ ​​​​​​​​​​​​​​ Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team ͏ Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero or planned outages Zero escalations on data reporting Resolution of escalations Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ͏ Mandatory Skills: IT Operations Management . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Health and Welfare (HW) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Senior Sustainability Manager / Sustainability Reporting Lead Location: Noida or other locations where HCLTech has offices (Chennai, Hyderabad, Pune, Mumbai HCLTech locations etc) Experience: 10–15 years Reports to: Director - Sustainability Department: Corporate Sustainability Position Type: Full-Time Role Overview: HCLTech is seeking a dynamic and experienced Senior Sustainability Manager / Sustainability Reporting Lead/ Associate Director / Sr GM to lead BRSR & Sustainability reporting, regulatory disclosures, and strategic sustainability initiatives. This role demands a strong grasp of global Sustainability frameworks, stakeholder engagement, and the ability to collaborate across functions, clients, and rating agencies. Key Responsibilities: Lead regulatory Sustainability disclosures including BRSR, assist in CSRD (as applicable), Australia Sustainability Reporting, among others. Manage submissions to sustainability rating agencies such as CDP, S&P Global CSA (DJSI), MSCI, Sustainalytics, EcoVadis, among others. Manage client sustainability queries, due diligence assessments, and RFP responses. Collaborate with procurement to drive sustainable supply chain initiatives, including supplier assessments and engagement. Develop and maintain Sustainability data management systems and dashboards. Monitor and analyse emerging sustainability regulations and frameworks (e.g., SEBI, ISSB, GRI, TCFD, etc.). Support strategic planning and represent HCLTech in front of clients, at industry forums and sustainability events. Required Qualifications: Master’s degree in Sustainability, Environmental Science, Engineering, CSR, or a related field. 7–12 years of experience in corporate sustainability or ESG consulting. 10-15 years of overall experience. Deep expertise in BRSR and global Sustainability frameworks (e.g. GRI, TCFD, SASB, etc.). Proven experience with ESG rating agency disclosures and score improvement strategies. Strong stakeholder management, communication, and project leadership skills. Familiarity with ESG data tools is an advantage.

About Us: Techtail Inc. is a premier 360° digital marketing agency committed to transforming businesses into powerful digital brands. With a results-driven approach, we blend strategy, creativity, and performance to deliver impactful digital solutions that generate real ROI for our clients. Role Overview: We’re seeking a Google Ads Expert with 1–3 years of solid experience in planning, executing, and optimizing paid campaigns across Google Search, Display, and YouTube Ads . The ideal candidate will also have basic knowledge of Meta Ads , social media management , and SEO , and should be comfortable contributing to broader digital strategies. Key Responsibilities: ✅ Independently manage end-to-end Google Ads campaigns (Search, Display, Video). ✅ Conduct detailed keyword research , audience targeting , and bid strategy planning . ✅ Run A/B tests , optimize CTR & Quality Score, and improve lead quality . ✅ Monitor and manage campaign budgets, CPL, and ROAS targets. ✅ Track performance via GA4 , Google Tag Manager , and conversion tracking tools . ✅ Create performance reports with actionable insights and optimization recommendations. ✅ Collaborate with creative teams for ad copy, creatives, and landing page improvements. ✅ Contribute to Meta Ads campaigns as secondary platform support. ✅ Assist with basic SEO tasks and provide input for on-page and off-page strategies . ✅ Support social media management efforts including post planning, boosting, and engagement tracking. ✅ Stay updated with latest trends in paid media, algorithm updates, and ad policies. Requirements: 🎯 1–3 years of hands-on experience in Google Ads campaign management . 🎯 Proficiency with Google Ads Manager , GA4 , GTM , and Search Console . 🎯 Basic understanding of Meta Ads (Facebook/Instagram) ad setup and optimization. 🎯 Familiarity with SEO , social media tools , and general digital marketing strategy. 🎯 Strong analytical mindset with data-driven decision-making ability. 🎯 Good communication, reporting, and multitasking skills.

Job description: Job Title: Customer Support Executive – Voice & Chat Process Location: Noida, Sector 62 (Work from Office) Position Type: Full-Time Work Mode: Onsite Shifts: Rotational Key Responsibilities: Handle customer queries via chat (80%) and voice (20%) channels. Deliver excellent service and resolve issues effectively. Communicate professionally in English and Hindi . Log interactions accurately and escalate complex concerns when needed. Adapt to varied customer interactions in a fast-paced environment. Requirements: Education: Graduate in any discipline. Experience: Freshers and experienced candidates are welcome. Language Skills: Excellent spoken and written English & Hindi. Assessment: Must clear Versant-4 or equivalent with a minimum score of 5. Important Notes: Interview Call: Mandatory to answer; expect a call within 3–5 days. Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted. Only apply if you're located nearby and the budget aligns with your expectations. Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9176682000

Company Description AONE SEO Service Pvt. Ltd is the Best SEO Company based in Ahmedabad, offering fully integrated digital marketing services including SEO, SMO, ORM, PPC, and Content Marketing. Experience - 6m- 1 year Office time - 9:30 am - 6:30pm. Location- Iskon Ambli Road, Ahmedabad. 5 Days working from office. Skills Required: Good knowledge of Google Ads campaign (Search Ads, Display Ads, Remarketing Ads). Analytical thinking and ability to make quick decisions. Attention to detail and diligence in task execution. Excellent communication skills (English) both written and verbal. Ability to collaborate effectively in a team. Certification in PPC advertising or digital marketing is required. Knowledge of SEO and digital marketing concepts. Key responsibilities: Creating, monitoring, and optimizing advertising campaigns in Google Ads. Analyzing campaign effectiveness and optimizing accordingly. Competitor research & updated with new market trends. Maintain and monitor keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics. Preparing monthly reports. Coordinating team activities to achieve campaign goals. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Ability to commute/relocate: Ambli, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) License/Certification: Course done in Digital Marketing (Required) Work Location: In person

About the Role You’ll wield our proprietary AI tool-chain to generate, iterate, and judge new games and mini-apps—daily. Think of yourself as half designer, half critic: you’ll build games and apps, review your own and other prompt engineers’ work, and leave clean notes so the machine (and your teammates) learn from every attempt. What you'll own Rapid creation: Ship fresh games/apps every day via internal builders. Self-QA & rating: Speed-run your own output, score it, and log why it slaps or flops. Peer review: Play, rank, and annotate fellow Vibe Coders’ work to raise the bar. Prompt playbooks: Distill winning chains into reusable templates and docs. Feedback loops: File concise bug / UX reports that unblock engineers and tune the AI. Metrics watch: Track engagement dashboards; yank levers to juice retention. You might thrive in this seat if you- Have 1-3 yrs hands-on with Gen-AI (ChatGPT, DALL-E/Midjourney, LLM chains). Possess a gamer’s taste and can articulate why something’s fun (or not). Communicate in English comfortably Vocal and written. Ruthlessly bin nine ideas to double-down on the tenth. Bonus: basic code (light JS/Lua/React), marketing (Instagram/Twitter (X) fluency), or data (basic SQL) proficiency would make you special to you. Note: We’ll begin with a one-week paid trial period, and based on the evaluation, we’ll move forward with a long-term contract if all goes well

Date: Jul 30, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Position Summary With Job Responsibilities Position Description Format Position Name Sr. Manager Production - BIW Position level Level 5 DEM position name Lead Production DEM position level Level 4 FEM position name - FEM position level - Purpose of the position Why the positions exists? What will happen if there is no one in the position (no one performs the work)? This role will be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, along with training operators on specific skills & driving improvement initiatives on the production line Dimensions of the position Non-financial Personal Profile Education B.E./B. Tech (Mechanical/Electrical) Skills/ Competencies 1. Driving Execution Customer Centricity Leading Change Operations Management Business and financial acumen Problem solving orientation. Risk management Relevant Experience Must possess overall experience of 3-8 years in the BIW Shop technology, and must possess sound technical knowledge of Production for the respective Shop with minimum 3 years Key Responsibilities S.N. Key Responsibility & Key Tasks Measures 1Production Planning Knowledge of BIW body setting for gaps & Flushness Prepare and arrange for tools and equipment required for the production, as per the defined production plan Check the readiness of the line by testing the equipment arranged by Technical Services Hands on experience on BIW Production Sequence Follow up with Warehousing to ensure the availability of raw materials for the planned production mix Ensure trained manpower availability HPeV MOP JPH 2New Product Development Drive compliance to station level readiness, against the 120-point checklist provided by the Technical Services Make arrangements for all relevant machines and equipment for the testing of new products Provide inputs to Technical Services regarding specific issues faced at the line and create a detailed action report for course correction Station readiness – 95% 3Process Quality Improvement Execute the action plan, prepared basis the feedback received from internal and external customers BIW Dimensional accuracy, C ratings of BIW cabs Report line issues for improvement in production Execute action plan basis of feedback received from different agencies (Warranty, next customer, customer issues etc.) Take appropriate actions to address and resolve daily line quality issues DRL PDI score (Internal) PQI Score (Process Quality Index) Product Audit Score Process Audit Score Education Work Experience 4Productivity Improvement Take actions to eliminate NVA (non-value adding), and ENVA through line balancing and various initiatives (Kaizen, Kaizen events, FPBP etc.) Try out various initiatives identified for line functionality improvements Execute identified kitting solutions for optimised movement of materials from Supermarket area to production line Coordinate with shop logistics/indirect material stores for availability of indirect material and tools to ensure maximum productivity % Down Time improvement (YOY) HPeV 5Manpower Management Train operators on specific line skills and soft skills (MS Office, MES System etc) Lead initiatives for performance readiness of Blue collar flexi manpower (with help of SQPDCME and HR) through classroom and on the job trainings Lead self-directed teams (SDT) for productivity improvements Coordinate with SQPDCME and HR to ensure training compliance of the Operator staff Manpower requirement Training compliance 6Shop Health Management Provide TPM trainings to operators and reinforcing the same in culture Participate in ICR/ICM- cross functional teams to identify new steps to keep cost levels minimum % of Improvement (Rejection, warranty ,IDM and Tool Cost) YOY 7Safety Management Implement safety standards in the assigned production area Drive acceptance and usage of Safety PPE’s among Operators and temporary blue collar and ensure minimum Safety incidents Arrange for the PPEs on the shop floor TRCFR Safety audit score 8Cost Management Provide inputs for preparation of annual Shop production budget basis of the production requirement Execute initiatives to derive value from waste Track and control Rejection, Indirect Material and Tools cost by proactively planning and executing initiatives Annual maintenance budget Other initiatives Execute actions for reduction of costs through TCS (Transportation, Consolidation, Services) Participate and execute initiatives to derive value from waste Participate in VAVE initiatives to drive cost reduction. Achieve WCQ Targets Cost/per car VAVE Level Tata Motors Leadership Competencies Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals Functional Competencies Tags Apply now » Apply now Apply for Job Enter your email to apply

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Primary Responsibilities Drive product design and ensure consistent execution of product lifecycle processes from concept to launch, ensuring user-centric solutions Define and monitor Product Success metrics and criteria at incremental product development phases, and product adoption Facilitate cross-functional collaboration with engineering, marketing, and sales teams to align on product goals and roadmap planning for automation/improvements as per business needs Effectively communicate progress, challenges, learning and success stories to key stakeholders Lead creation of comprehensive playbook and training material to standardize and share SOPs with product development and other analytics teams Gather user feedback to refine product features. Evaluate technical feasibility of new product features and enhancements. Ensure smooth handoff of product requirements to development teams Lead creation of benchmark techniques being deployed across multiple product development strategies Identify cutting-edge trends and best practices in the market to improve product positioning Qualifications Education & Work Experience Requiremen ts Bachelor’s degree (in Engineering or related field, such as Computer Science, Data Science, Statistics, Business, etc.) with at least 6+ years relevant experience Master’s degree (relevant field like Computer Science, Economics, Statistics, Mathematics, Operational Research) with 4+ years work experience 2+ Years of Product management or Software development experience Skillset Candidates must have - Strong proficiency in Python, SQL, and cloud-based environments (AWS, GCP, or Azure) is a must. Experience with APIs, microservices, and DevOps practices is a plus Experience in Software Development and Engineering, and Analytics Delivery Expertise in developing scalable, secure, and modular product architectures Proficiency in designing & implementing data structure, pipeline & architecture Hands-on experience with product roadmaps, Agile methodologies and backlog management, ensuring iterative and incremental product improvements Strong problem solving, critical thinking, business analysis and quantitative skills Story Boarding - Ability to effectively communicate proposals to key stakeholders Understanding of end-to-end Pharma commercial landscape Understanding of analytics tools like Tableau, PowerBI, Dataiku etc Candidates are desired but not mandatory to have - Experience with data science principles, machine learning (supervised and unsupervised) and GenAI algorithms, test-control analysis, A/B testing, propensity score matching etc. Experience working with healthcare, financial, or enterprise SaaS products Experience with Marketing Mix Modeling and optimization with underlying concepts such as ad-stock, decay, interaction and halo effects etc. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Business Intelligence (BI), Database Design, Data Engineering, Data Modeling, Data Science, Data Visualization, Machine Learning, Software Development, Stakeholder Relationship Management, Waterfall Model Preferred Skills Job Posting End Date 07/31/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R335759

Job Title: PPC Specialist (3 to 4 Years Experience) Location: New Krishna Park , Vikaspuri , New Delhi 110018 Employment Type: Full-Time Department: Digital Marketing - Paid Campaigns About the Role: We are looking for an experienced and results-driven PPC Specialist with 3 to 4 years of hands-on experience in planning, executing, managing, and optimizing Pay-Per-Click campaigns across Google Ads, Facebook, and YouTube. Little experience in LinkedIn ads will be considered as an added advantage. The ideal candidate should be well-versed in data-driven marketing with a strong focus on lead generation , sales conversion , and brand awareness programs . Key Responsibilities: Strategize, execute, and manage PPC campaigns across Google, Facebook, and YouTube to drive quality leads and sales. LinkedIn knowledge will be have an advantage Create and manage comprehensive keyword strategies, ad groups, and targeting criteria. Monitor campaign performance and optimize for ROI and major performance KPIs (CPL, CPA, ROAS, etc.). Oversee ad creatives including text, display, video, and shopping ads. Develop campaign performance reports and present actionable insights to management and clients. Collaborate with design and content teams to ensure high-impact ad creatives. Track and report on conversions, call tracking, and goal completions using Google Analytics and related tools. Conduct A/B testing for ads and landing pages to improve CTR and conversion rates. Stay updated with the latest industry trends, platform updates, and PPC strategies. Required Skills & Qualifications: 3 to 4 years of proven experience managing Google Ads, Facebook Ads, and YouTube Campaigns. Strong knowledge of Google Ads Manager, Meta Business Suite, and YouTube advertising. Hands-on experience with performance marketing tools like Google Analytics, GTM, Conversion Tracking, SEMrush, etc. Ability to interpret campaign data and apply insights to enhance performance. Excellent written and verbal communication skills. Analytical mindset and attention to detail. Certification in Google Ads and Facebook Blueprint (preferred but not mandatory). Performance Metrics: Number and quality of leads generated Cost per lead and conversion Sales and revenue impact of PPC campaigns Campaign CTR, Quality Score, and Conversion Rate Brand awareness KPIs (reach, impressions, video views) Why Join Us: Opportunity to work on healthcare projects with diverse strategic move A performance-driven work culture that rewards innovation and initiative Continuous learning and upskilling support Interested candidates can contact me on +91 8375984984 or can share their resumes on the same Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Fusion HCM - Global HR . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: HR Manager In-Office Hyderabad, Telangana, India HR Position: HR Manager Requirement: Immediate Location: Hyderabad Roles and responsibilities: Design and implement KRAs and KPIs at the organizational level to drive performance and accountability. Create measurable KPIs that align with business objectives to track employee effectiveness and productivity. Develop, update, and implement HR policies in alignment with organizational goals and compliance requirements. Manage end-to-end recruitment processes, including sourcing, interviewing, and selecting top talent for various roles. Oversee employee onboarding, orientation, and training programs. Provide guidance to employees and managers on HR-related matters, including benefits, policies, and performance issues. Resolve employee relations issues and conflicts effectively and fairly. Collaborate with department heads to identify and address HR needs and drive strategic HR initiatives. Ensure compliance with employment laws and regulations specific to the clinical technology field. Maintain accurate HR records, prepare reports, and analyze data to support decision-making. Host engaging workplace events for employees. Lead initiatives to boost employee engagement, retention, and professional development. Support as an HR Coach in performance cycles, including annual compensation reviews and variable pay administration. Review department budgets to ensure adherence and compliance. Identify training needs and oversee training program implementation and monitoring. Manage performance systems and run performance cycles from commencement to score generation. Handle employee promotions and salary adjustments effectively. Stay updated on industry trends and HR best practices. Requirements: Master’s or bachelor’s degree in Human Resources, Business Administration, or a relevant qualification. 5 to 10 years of progressive HR experience in the clinical technology or healthcare technology industry. Knowledge of clinical technology would be a significant advantage. Strong understanding of HR laws, regulations, and best practices. Exceptional communication, interpersonal, and leadership skills. Proven confidentiality and discretion handling sensitive information. Proficiency in HR software and Microsoft Office Suite. HR certification (e.g., PHR or SPHR) is a plus. Ability to operate across all HR functional levels – strategic, operational, and tactical. Robust passion for and commitment to HR and organizational wellbeing. Good to have: Excellent communication and analytical skills. Strong interpersonal skills with experience in staff management. Proficiency in strategic planning and organizational management. Effective networking capabilities to share knowledge and experiences with peers. A solution-oriented mindset for addressing challenges. Fluency in English in both oral and written communication. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Inbound Voice Support – American Process (Gurgaon) Location: Sector 18, Gurgaon, Haryana Salary: up to ₹34,000 in-hand per month Job Type: Full-time Work Mode: Work from Office Working Days: 5 Days/Week Weekly Offs: 2 Rotational Cabs: Both sides of the cab provided Eligibility Criteria: Education: Undergraduates & Graduates eligible Experience: Freshers and candidates with 6+ months in voice process welcome Communication: Excellent English communication skills are mandatory Availability: Immediate joiners only Job Responsibilities: Handle inbound customer queries for a leading American service provider Provide accurate product and service information Ensure high levels of customer satisfaction Maintain professional tone and quality in all interactions Interview Process: HR Round AMCAT Test (Minimum Score: 65 / Level B2) Operations Round How to Apply: Send your resume HR Shafaque at +91 9368089713 (Mention: Voice_Gurgaon ) . Job Types: Full-time, Permanent, Fresher Pay: ₹24,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

Fabric Head will be responsible for end to end fabric procurement, Managing fabric inventory, Vendor Strategy, Vendor Score card and New product development process Key Result Areas for the Incumbent - Process Responsibilities  Strategic management and planning of vendors across seasons  Sourcing of new fabrics and introducing these to the design team  Monitor all aspects (especially fabric review) related to Fabric quality, Material Receipt Note, Technical , Payment  Evaluate all department systems to ensure consistency and efficiency and provide solutions in a timely manner  Conduct the initial round of price negotiations and review with the management for the final approval  Grey fabric purchase management  New vendor introduction and conversion when necessary - People Management Responsibilities  Track and monitor Allocation, Fabric PO review, resolve fabric and Material Receipt Note issues  Manage all people related aspects of the subordinates such as leave approvals, appraisals etc  Hands on management of vendor relationships None Key Behavioral competencies required to perform this role - Essential 1. Attention to details 2. Negotiation skills 3. Problem solving / analytical skills 4.Qualified in Textile management / chemistry 5. Knowledge of knits and woven fabrics 6. Understanding of fabric testing processes and fabric processing 7.Inventory management The candidate would have to interact and manage the following stakeholders Vendor relationship management Cross functional team interaction In order to be considered for the role the ideal candidate should also have: Btech and Textile domain preferred Extensive experience in Export /Retail houses / reputed mill

VP, Audit Project Leader (Quality Assurance) At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Audit Project Leader to join our Internal Audit Professional Practices Quality Assurance (QA) Team. This role is located in Chennai, Tamil Nadu - Hybrid In this role, you’ll make an impact in the following ways: Review audit testing and reporting of financial, operational, compliance and other processes as per applicable policies, methodologies, and standards. Review IT audit engagements of IT general controls, information security, systems change management, IT operations and other processes as per applicable policies, methodologies, and standards. Understand and evaluate the design and effectiveness of technology controls throughout business processes. Utilize the QA team’s audit technology and methodology to deliver consistent and reliable results to the audit teams. Identify significant concerns and monitor required fieldwork and any emerging issues to completion. Take ownership of all assigned projects and ensure that QA audits are completed accurately and efficiently (timely, within designated budget). Communicate well with Internal Audit Management and their teams. Interact effectively with Senior Managers. Collaborate with other QA team members. Demonstrate an understanding of new methodology and guidance. Provide value to Internal Audit Management through the thoughtful analysis of workpapers relative to audits, regulatory validation projects, closed issues, etc. Present subsequent meaningful, written feedback (recommendations). To be successful in this role, we’re seeking the following: Bachelor's Degree (or equivalent). (Preferred) Major in Accounting / Information Technology (or related field of study). 6 - 10 years of work experience with Auditing, IT Auditing, and/or Quality Assurance background. (Preferred) 10+ years relevant experience, including proficiency in Internal Audit. (Preferred) MBA, CPA, CFA, CIA, CISA, CISSP certifications. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Tamil Nadu, Chennai, Tamil Nadu, India Department Retail TF - Retail Excellence Job posted on Jul 30, 2025 Employment type White Collar About the company -TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Mobility with a focus on sustainability. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. The Company was started in 1979 as the flagship brand of TVS Group, which was founded by T.V. Sundaram lyengar. Under the persistence and diligent leadership of the Chairman Emeritus, Venu Srinivasan, the company has become the largest member of the TVS Group in terms of size and turnover. Prof Sir Ralf Dieter Speth, Chairman, TVS Motor Company and Sudarshan Venu, Managing Director, TVS Motor Company are forging a bright path for the future of the company. Today, TVS Motor is present in 80+ countries and has over 50million happy customers in India. The Company also has strong socially responsible focus and supports the Srinivasan Services Trust to carry out numerous sustainable initiatives to positively contribute to the lives of communities across regions. Group Company: TVS Motor Company Lead - Dealer Operation Excellence Purpose of the role: What: To enhance Customer satisfaction & Retention for fostering sustained business growth and profitability of our channel partners and company. How: This would be done through robust daily work management, problem solving by leveraging digital platforms and fact based analysis and rigorous people development. Role Description: Implement Retail Process / Success process SOPs around customer experience areas Achieve Platinum + Gold category QLQD score for Priority dealerships (Dealer Balance Scorecard) Improve upkeep of dealership (1S & 2S) through MDMR concept using Store management App. Develop TEI culture at the dealership to deliver customer experiece in every touch point and capture delight stories Ensure adequacy and competency of dealership staff (DSE & DSM) Sales team capability development through Project Goldmine / enquiry management system Drive usage of digital platforms for effective PDCA Ensure dealership staff (DSE & DSM) trained against skill based training plan Enable horizontal deployment of chosen best practices and customer delight events in all priority dealerships through cluster forums Undertake dealership visit to Develop a culture of structured PDCA meeting at the dealership to sustain performance and identify breakthrough actions. Conduct review & control at dealership along with TMs and feedbacking to dealership for improvement and action Managing Points: Dealers achieving customer experience score (non-buyer NPS & buyer NPS) Achieve Platinum & Gold category score in QLQD DSE productivity improvement (DSEs with >30 retail / month) WOW moment and Best practice stories captured Develop DLs competency to adopt QC method of problem solving Competencies: Functional competency Dealership sales process and activities QC method of problem solving Basic computer knowledge in MS xl & ppt Behavioral competency People manager Customer centricity Rigor in execution

Job ID: 35983 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner o Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Company Description SCORE INFORMATION TECHNOLOGIES LIMITED is an information technology and services company based in Kolkata, West Bengal, India. Located at Kankaria Estate, the company specializes in providing IT solutions and services to meet diverse business needs. As a growing organization, SCORE INFORMATION TECHNOLOGIES LIMITED is dedicated to delivering innovative and efficient technology solutions to its clients. Role Description This is a full-time, on-site role for a CCTV Technician based in Kolkata. The CCTV Technician will be responsible for installing, maintaining, and repairing CCTV systems. Day-to-day tasks include configuring and troubleshooting CCTV hardware and software, ensuring system functionality, and providing technical support to clients. The role will also involve conducting regular inspections, upgrading systems as needed, and ensuring compliance with safety and security regulations. Qualifications Experience in installing and maintaining CCTV systems Technical skills in configuring and troubleshooting hardware and software Knowledge of safety and security regulations related to CCTV systems Strong problem-solving abilities and attention to detail Excellent communication skills and ability to work on-site in Kolkata Ability to work independently and as part of a team Relevant certifications or training in electronics or a related field is beneficial

Guard our promise of “saving relationships, one trip at a time” by scoring every sales conversation and turning insights into sharper processes. About the Company 30 Sundays is a travel company based in Gurugram that specializes in creating unforgettable vacations exclusively for couples. Founded by experienced professionals from top companies like Apple, BCG, and Oyo, we are committed to revolutionizing the couple vacation experience. Our focus on couples allows us to deliver personalized and high-quality travel experiences tailored to their unique preferences. Responsibilities Monitor/score outbound & inbound sales calls using QA scorecard; maintain call library. Tag non‑compliance, empathy gaps and misses; log in with clear notes. Own QA documentation, audit trails, and version control of scorecards Qualifications Must Haves 1–4 yrs of MIS/ QA/ QC experience, ideally in a voice process environment Sharp listening and concise-written feedback