5912 Score Jobs - Page 13

We’re Hiring: BPO Voice Process Executive – US Shift Location: Vikhroli & Airoli (Work From Office) Client: Accenture (via Service Provider) Shift: Night Shift (5:00 PM – 7:00 AM IST) Work Week: Rotational (Mon–Fri, Tue–Sat, or Wed–Sun) Hiring Status: Immediate Joiners Preferred Join our exclusive hiring drive for Accenture! If you're passionate about customer service and ready to work in a dynamic, high-performance contact center, we want to hear from you. 🔹 Key Responsibilities: Handle inbound/outbound calls to US-based candidates Screen them for client hiring requirements Record call outcomes in the internal system 🔹 Must-Have Skills: Excellent English communication skills Strong call introductions and closures Versant score of 58 or above (mandatory) PF history in last 2 organizations (for experienced) Willingness to work night shifts and weekends Work From Office – Bangalore-based candidates only 🔹 Preferred: Experience in US contact center processes Open to both freshers and experienced professionals (1+ year exp. – undergraduates also eligible) Screening Rounds: Internal Screening Versant Assessment CD Round Operations Discussion 📩 If you or someone in your network is interested, DM me or share your updated CV now! #BPOJobs #VoiceProcess #AccentureJobs #HiringNow #CustomerSupport #USShift #WorkFromOffice #BangaloreJobs #JobAlert #CareerOpportunity #Versant #FutureForbesHiring

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries. Mission (Why the Job Exists) Bridge business requirements and technology to help Sales close enterprise deals by providing clear solutioning, documentation, and C-level communication. Primary Outcomes / KPIs Qualified pipeline coverage & accuracy Deal velocity (discovery → signature days) Solution quality score (AE / Delivery feedback) Revenue influenced & win-rate What will you do at Fynd? Lead discovery workshops & craft problem statements Deliver tailored demos across Fynd's commerce and non-commerce offerings Produce solution architecture diagrams & SOWs Own RFP/proposal writing and pricing assumptions Oversee PoCs/pilots to defined success metrics Provide competitor & market intelligence to Sales/Product Enable smooth hand-off to Delivery & Customer Success Must-Have Expertise 5–7 yrs pre-sales / solution consulting (e-commerce SaaS, retail tech, ERP) Hands-on with OMS, PIM, headless, marketplace integrations, payments, analytics, ERP, WMS, TMS or any of the retail products Comfort with API design, data models, Postman, SQL, Figma, Jira, CRM (HubSpot) Proven C-level demo & proposal skills (English – non-negotiable) Flexibility for GCC & ASEAN time zones Technical Skillset API protocols (REST, SOAP), API management and testing (Postman) Data modeling and writing complex SQL queries Architecture tools (e.g. Lucidchart, Draw.io, or Figma) Working knowledge of CRM platforms (e.g. HubSpot), collaboration tools (Jira, Confluence) Basic scripting (JavaScript, Python) and integration know-how a plus Awareness of cloud platforms (AWS, GCP, Azure) Mindsets & Behaviours Consultative & value-based seller Story-teller and problem solver who simplifies complexity Self-starter; thrives as single-point owner in deals Continuous learner, feeds insights back to product teams Ways of Working On-site 5-day work-week in vibrant Mumbai HQ ~10% short trips for client workshops / go-lives Close collaboration with Sales, Product and Engineering squads What do we offer? Growth Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially. Flex University We help you upskill by organising in-house courses on important subjects Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you. Culture Community and Team building activities Host weekly, quarterly and annual events/parties. Wellness Mediclaim policy for you + parents + spouse + kids Experienced therapist for better mental health, improve productivity & work-life balance

FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Role Definition Teachers Inspire, Guide and encourage students to develop and fulfil the student’s academic potential. They plan, organize and implement the instructional program. Responsibility Deliverable Delivering the Curriculum Supporting the Students Participation In School Development Tasks & Activities Delivering the Curriculum Take responsibility in supporting, nurturing and taking a genuine interest in the holistic development of children assigned to you. Work closely with the Co-ordinator and fellow teachers to ensure the effective preparation and delivery of the plans Putting into practice the school’s learning and Teaching Strategy and employing a wide variety of learning and teaching tools to make learning both effective and enjoyable. Ensure curriculum documentation is recorded in the work planners and meet the deadline. Ensure that the notebooks are corrected and proper feedback is given to the students. Ensuring that all students are able to progress according to their ability. Maximising learning opportunities both within and outside the classroom through fieldtrips, visiting speakers, varied teaching styles and resources. Establishing and monitoring clear homework expectations and providing meaningful feedback. Supporting the Students Ensuring discipline (refer discipline policy) at all times in classrooms, playgrounds, and in school buses is a matter of moral obligation of every teacher. Ensuring all the students perform very well in their academic assessments both in board as well as their FA’s and SA’s. Identifying students who need SEN support and providing personalised care to bring them on par with others, during and after school hours. Teachers need to see that all students speak only in English at all times except in second language classes. Maintain positive learning environments where students are actively and collaboratively engaged in learning Giving constructive, positive feedback to students through dialogue and marking of their work. Plan outbound learning and guest/expert sessions along with the coordinator. Keeping accurate records of the progress of each student. Keeping appropriate levels of confidentiality regarding students Being flexible in order to help the school meet the needs of students Reporting student progress to parents through conferences and written reports. Creatively displaying student work within classrooms and the shared areas of the school To be a mentor for the students for their academic and personal needs. Inform the coordinators if the student needs the support of Student Counsellor. Participating in Whole School Developments Punctuality to school and classes must be the order of the day collaborating with colleagues on curriculum planning and development Attending and helping to organise events for students, parents or the wider community. Reporting any maintenance or health and safety concerns directly to the help desk Working effectively in a transparent and collaborative manner and provide professional support for colleagues Show responsibility in safe and proper use of school facilities and resources. Reporting any maintenance or health and safety concerns directly to the help desk Take charge in creating a healthy and safe environment for the students. Be observant and vigilant on safety and discipline aspects while in field trips, dining hall or in school bus. Key Performance Indicators (KPIs) Positive Student Survey Completion of Minimum training hours Managing and Display of Student works in the Soft Boards and across learning environments Board handling facilitators Salem – CBSE- Gr 10 and 12 all above 70%. Cambridge 100% pass results in Grade 8th, 10th, 11th and 12th. Erode Cambridge 100 % pass results in 8th, 10th, 11th and 12th Demonstrates progression on school average score of respective Cambridge subjects in every series College admissions in Ivy league, Top 10 universities in India and Abroad Collaboration mandatory – minimum 5 posts on teaching and learning strategies, minimum 5 contributions to resource pool of respective subject areas for teaching and learning – per month (evidence from MT platform) Constructive interactions with SME, team members and across campuses – sharing of worksheets, QPs etc for the partnership benefit of rigorous teaching and learning (MT platform) Portion completion within the timelines of the policy – July for Nov series, Oct for March series and May series Maintaining student mark score record and ensuring every child is progressing – Academic tracker Reminder System implementation and house point deduction evidence Support programme for two periods immediately after a unit test before proceeding to the next unit. Timely notebook correction and feedback. Adherence to HW policy. All templates related to planner and compliances to be followed. Skill Proficiency In English Clear Communication Collaborative Skills Analytical Skills Counselling Self-Management Knowledge Subject Knowledge IT Teaching Strategies and Methodologies Traits Principled High energy Persistence Honesty and Integrity Approachable Empathetic Diplomacy Humility Motives Self-Development with Organizational Growth Values Values matching with the Mission of the TIPS Commitment and Passion ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Health and Welfare (HW) Tech . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Health and Welfare (HW) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities

Job Description Senior Associate, Fund/Client Accounting At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Senior Associate, Fund/Client Accounting to join our GIA team. This role is located in Pune, MH – HYBRID. In this role, you’ll make an impact in the following ways: Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports. Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members. Provides guidance and reviews work related to cash and asset reconciliations relating to complex accounts or transactions. Resolves reconciliation of accounts for more complex or atypical transactions and reviews work of junior team members. Drafts reports for clients regarding the performance of complex funds. Reviews draft reports completed by more junior staff. Regularly interacts with clients in answering questions and resolving issues regarding fund reports and accounting processes. Assists in evaluating GAAP and/or IFRS rules to determine impact of new regulations on BNY fund accounting practices. No direct reports. Provides guidance to less experienced team members. May have people management responsibilities in some geographies. Contributes to the achievement of related teams objectives To be successful in this role, we’re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 7 plus years of total work experience preferred. Big 4 accounting firm experience preferred At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Description VP, Audit Project Leader (Quality Assurance) At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. Role We’re seeking a future team member for the role of Audit Project Leader to join our Internal Audit Professional Practices Quality Assurance (QA) Team. This role is located in Chennai, Tamil Nadu - Hybrid In this role, you’ll make an impact in the following ways: Review audit testing and reporting of financial, operational, compliance and other processes as per applicable policies, methodologies, and standards. Review IT audit engagements of IT general controls, information security, systems change management, IT operations and other processes as per applicable policies, methodologies, and standards. Understand and evaluate the design and effectiveness of technology controls throughout business processes. Utilize the QA team’s audit technology and methodology to deliver consistent and reliable results to the audit teams. Identify significant concerns and monitor required fieldwork and any emerging issues to completion. Take ownership of all assigned projects and ensure that QA audits are completed accurately and efficiently (timely, within designated budget). Communicate well with Internal Audit Management and their teams. Interact effectively with Senior Managers. Collaborate with other QA team members. Demonstrate an understanding of new methodology and guidance. Provide value to Internal Audit Management through the thoughtful analysis of workpapers relative to audits, regulatory validation projects, closed issues, etc. Present subsequent meaningful, written feedback (recommendations). To be successful in this role, we’re seeking the following: Bachelor's Degree (or equivalent). (Preferred) Major in Accounting / Information Technology (or related field of study). 6 - 10 years of work experience with Auditing, IT Auditing, and/or Quality Assurance background. (Preferred) 10+ years relevant experience, including proficiency in Internal Audit. (Preferred) MBA, CPA, CFA, CIA, CISA, CISSP certifications. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities. Main Tasks: Sales and Account Management Drive the business of assigned customers/territory aiming to meet or exceed business targets (cCM1 & Volumes) for respective customers Support specialised global business i.e. Gas Treatment and regional business team in preparation of techno-commercial proposals through a combination of technology licensing, marketing chemicals supply (both for initial fill and subsequently refill volumes) Implementation of respective SBU strategy in country and identify and implement business or value growth for respective customers/territory Continuously increase market and competitor intelligence and update customers and competitor’s data (supply/demand) Effective credit control and working capital management at customer to meet financial targets for DSO, DIV and overdue management Carry out market studies/ projects for respective end industry /customers for identifying future opportunities Negotiate and close deals or contracts with customers by taking complete customer accountability & leveraging knowledge of entire product value chain, supply capabilities and competition Ensure business compliance according to BASF policy Customer Relationship Management Develop, align and execute mid- and long-term account plans Identify & translate market opportunities into business through cross BU cooperation & new working concepts / ideas To identify & develop, and implement differentiation strategies (including for defending refill volumes of Gas Treatment Business) to improve competitive advantage by understanding customer needs, gathering & sharing of market & competitor information – Ensure value pricing whenever applicable Develop lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio Identify and attract new customers, pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business Ensure high/wide customer contacts and regular visits to customers To build and maintain long-term relationships with Oil & Gas industry partners (licensors, engineering contractors, vendors) to enhance BASF’s business on a global scale To represent BASF in industry associations, conferences, trade shows, customer networking events To exchange information and collaborate with other BASF business units to present BASF’s collective offerings to the customers Operational Tasks Provide operational guidance and coordinate the relevant functional departments to ensure value creation and customer satisfaction Use of NPS (Net Promotor Score) to continuously improve customer experience Accountable for Demand- and Sales Forecast and fulfilment supporting efficient planning of products and services to support production planning (return on assets) using tools like OMP DP and local merchandising business model To enhance work coherence, quality & efficiency by contributing actively in sales meetings, reporting and in developing customer training/communication materials for sales Ensure effective, open and speedy communications for faster decision making Ensure adherence to business initiatives /tool, e.g. OMP-DP, Salesforce, PMM, NPS, Customer Network/KAM, TransperenCI, CLM (contracting tool) Job Requirements: Education: B. Tech Chemical Engineering (MBA Preferred) Working experience: 4-6 years in Gas Treatment or related field. General sales is mandatory and techno-commercial experience in Oil & Gas Industry / Gas Treatment would be added advantage Sales Skills: Able to find and connect with customers, build relationships, and close deals. Product Selling: Understand the product well and explain its value clearly to customers. Techno-Commercial Know-How: Combine technical understanding with business sense to offer the right solutions and support customer decisions.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Analyst – GBS Materials Management in Chennai, India. Handling RMA process for claiming warranty and repair support. Coordinating with suppliers for actual delivery status of materials and received the parts within the lead time. Updating & maintenance of reports for the mentioned activities (daily and weekly basis). Provide routing instructions, track and trace shipments, interface with carriers/freight forwarders for routing/booking of both in bound and out bound shipments. Resolving discrepancy during materials receipt and clearing customs issue. Processing credit note and support to get refund from suppliers. Co-ordinate with Accounts payable team for supplier payment related issues. Knowledge of ERP tools. Conduct quarterly reviews on yield score cards of supplier. Achieve metrics and collaborate with internal teams wherever required. Should have good analytical ability and should be a team player. Good written & oral communication skills. Proficiency in MS office and use of email communication. #SS03 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

About Us: Q&I Today is an initiative by Thomson Digital, by the promoters of India Today Group, aimed at transforming the way students prepare for competitive exams like JEE and NEET. We are building a mission-driven academic team committed to excellence and long-term student success. Role Summary: We are looking for experienced and passionate Chemistry Teacher to teach NEET and JEE (Main & Advanced) aspirants. This is a unique opportunity to contribute to a high-impact education project and shape the future of aspiring NEET and JEE candidates. Key Responsibilities: · Conduct onsite classes for NEET & JEE aspirants. · Deliver content aligned with the Q&I platform, with a strong focus on assessment-led learning. · Engage in doubt solving, test conduction, question paper creation, content development & review of content. · Contribute to a collaborative, student-centric academic environment. · Leverage Best-in-Class EdTech Tools: Get hands-on experience with one of India’s most advanced AI-based assessment-led learning platform - Q&I, designed to optimize student outcomes through smart practice and deep analytics. · Data-Driven Teaching: Use real-time analytics and performance dashboards to identify student learning gaps, personalise interventions, and improve academic outcomes effectively. · Smart Question Banks & Assessments: Access a curated, AI-tagged question bank and auto-generated assessments aligned with competitive exam standards. · Practice-Centric Learning: Drive concept mastery through technology-enabled practice workflows, ensuring every student gets the repetition and feedback they need. · Impactful Student Support: Use actionable platform insights to track student progress, provide focused doubt-solving, and offer tailored academic support. · Future-Ready Teaching Environment: Be at the forefront of the next-generation classroom experience, blending traditional instruction with AI-powered learning design. Eligibility Criteria: · Educational Qualification: M.Sc / PhD / B.Tech / M.Tech from a reputed National / State-level Institutes. · Work Experience: Minimum 6-8 years of proven teaching experience with a successful track record in JEE / NEET preparation. · Communication: Must have excellent English communication skills; English-medium education preferred. · Subject Expertise: Score of 85–90%+ required in a 1-hour diagnostic test on the Q&I platform. · Commitment: Must be willing to commit for at least 2 years · Email your CV to: anunay.garg@qanditoday.com

Job description: HR Manager In-Office Hyderabad, Telangana, India HR Position: HR Manager Requirement: Immediate Location: Hyderabad Roles and responsibilities: Design and implement KRAs and KPIs at the organizational level to drive performance and accountability. Create measurable KPIs that align with business objectives to track employee effectiveness and productivity. Develop, update, and implement HR policies in alignment with organizational goals and compliance requirements. Manage end-to-end recruitment processes, including sourcing, interviewing, and selecting top talent for various roles. Oversee employee onboarding, orientation, and training programs. Provide guidance to employees and managers on HR-related matters, including benefits, policies, and performance issues. Resolve employee relations issues and conflicts effectively and fairly. Collaborate with department heads to identify and address HR needs and drive strategic HR initiatives. Ensure compliance with employment laws and regulations specific to the clinical technology field. Maintain accurate HR records, prepare reports, and analyze data to support decision-making. Host engaging workplace events for employees. Lead initiatives to boost employee engagement, retention, and professional development. Support as an HR Coach in performance cycles, including annual compensation reviews and variable pay administration. Review department budgets to ensure adherence and compliance. Identify training needs and oversee training program implementation and monitoring. Manage performance systems and run performance cycles from commencement to score generation. Handle employee promotions and salary adjustments effectively. Stay updated on industry trends and HR best practices. Requirements: Master’s or bachelor’s degree in Human Resources, Business Administration, or a relevant qualification. 5 to 10 years of progressive HR experience in the clinical technology or healthcare technology industry. Knowledge of clinical technology would be a significant advantage. Strong understanding of HR laws, regulations, and best practices. Exceptional communication, interpersonal, and leadership skills. Proven confidentiality and discretion handling sensitive information. Proficiency in HR software and Microsoft Office Suite. HR certification (e.g., PHR or SPHR) is a plus. Ability to operate across all HR functional levels – strategic, operational, and tactical. Robust passion for and commitment to HR and organizational wellbeing. Good to have: Excellent communication and analytical skills. Strong interpersonal skills with experience in staff management. Proficiency in strategic planning and organizational management. Effective networking capabilities to share knowledge and experiences with peers. A solution-oriented mindset for addressing challenges. Fluency in English in both oral and written communication. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Redhat OpenShift. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job summary: The Machine Learning team at JPMorgan Chase combines cutting edge machine learning techniques with the company’s unique data assets to optimize all the business decisions we make. In this role, you will be part of our world-class machine learning team, and work on the collection, annotation and enrichment of data for machine learning models. Our work spans the company’s lines of business, with exceptional opportunities in each. The successful candidate will work on multiple projects and provide data annotation services across a variety of data types including, but not limited to, text, chats, emails and audio. We expect the candidate to understand the business use-case and own the data annotation pipeline to go from the raw data to a reliable, annotated ground truth that can be used by sophisticated machine learning methods for banking applications such as risk assessment, trading models, customer relationship management, and pricing models. Job responsibilities: Work on data labeling tool(s) and annotate data for machine learning models. Sift through structured and unstructured data; identify the right content and annotate with the right label. Collaborate with stakeholders including machine learning engineers, data scientists, data engineers and product managers across all of JPMorgan Chase's lines of businesses, such as Investment Bank, Commercial Bank, and Asset Management. Work on engagements from understanding the business objective through the data identification, annotation and validation. Comprehend the subtleties of language used in the financial industry. Conduct research and bring clarity in business definitions and concepts. Annotate the terms, phrases, and data as per the project requirement. Understand and define the relationship among entities. Validate model results from the business perspective and provide feedback for model improvement. Effectively communicate data annotation concepts, process and model results to both technical and business audiences. Break down ML annotation topics in a clear manner Transcribe verbatim audio recordings, single and multi-speaker of varying dialects and accents and identify relevant keywords and sentiment labels Build a thorough understanding of data annotation and labeling conventions and develop documentation/guidelines for stakeholders and business partners Develop key workflows, processes and KPIs to measure annotation performance and assess quality. Become a subject matter expert and trusted advisor to your business partners to create and structure new annotations, labels and sub-labels. Represent data annotation team on multiple internal forums with other stakeholders. Create an effective roadmap and implement best practices of data annotation for production-level machine learning applications. Build rapport and work with stakeholders and understand the business use-case. Collaborate with other members in the team to deliver accurate and relevant data annotations Required qualifications, capabilities, and skills: Masters in a business management (MBA) with finance specialization. 5-7 years of hands-on experience in data collection, analysis or research. Should be able to work both individually and collaboratively in teams, in order to achieve project goals. Must be curious, hardworking and detail-oriented, and motivated by complex analytical problems and interested in data analytics techniques. An understanding of model scoring parameters such as precision, recall and f-score Exposure/working knowledge of prompt engineering Experience in data extraction/collection form financial documents Experience with data annotation, labeling, entity disambiguation and data enrichment. Familiarity with industry standard annotation and labeling methods Exposure to voice translation services and tools Familiarity with Machine learning and AI paradigms such as text classification, entity recognition, information retrieval

🚀 Job Opportunity: Google Ads Specialist (Remote, Part-Time) Company: Rollers India Work Type: Remote – Open to global applicants Employment Type: Part-time (20–25 hours/week, flexible schedule) Position Overview: Rollers India is looking for a performance-driven Google Ads Specialist to support marketing campaigns aimed at increasing lead generation and improving conversion rates. This remote position is ideal for experienced professionals who value flexibility and independence. Key Responsibilities: ✅ Design, launch, and manage Google Ads campaigns across Search, Display, Performance Max, and YouTube ✅ Conduct keyword planning, audience targeting, and bidding strategies for ad accounts with budgets above $X/month ✅ Analyze performance metrics such as ROAS, CTR, CPA, and Quality Score to meet campaign objectives ✅ Collaborate with creative teams to build conversion-optimized landing pages ✅ Deliver bi-weekly performance reports with actionable, data-driven insights Candidate Requirements: Must-Have: 2+ years of hands-on experience managing Google Ads Proven success in generating leads and improving conversion rates (case study required) Proficiency in GA4, Google Tag Manager, and Smart Bidding Google Ads certification in at least one area: Search, Display, or Measurement Preferred: Experience with Microsoft Ads or Meta Ads (Facebook), especially in multi-channel campaigns Benefits & Compensation: 💼 $50–$70/hour based on experience 💼 100% remote work with a flexible schedule 💼 Work on purpose-driven campaigns in the bicycle industry 💼 Access to advanced tools like SEMrush, Optmyzr How to Apply: Send your updated CV and a cover letter highlighting your digital marketing experience to: hr@rolllersindia.in Include: CV with clear budget scopes and campaign results Portfolio with screenshots, reports, or dashboards that demonstrate performance

Job Description Job Location: Gurgaon, Mumbai, Bangalore Time: 2:00 PM-11:30 PM WFO Only JOB DESCRIPTION: Responsibilities: Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown, Interest in Geneva Reconcile cash and positions across all funds on daily basis using DUCO platform Reviewing upcoming activities exceptions from Geneva – WSO accelerator, contract modifications as per the agent notices. Work across multiple groups to troubleshoot technical and accounting problems Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis. Escalation of unresolved cash and position breaks to Manager and onshore team Create SOP and participate in training program Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed ͏ ͏ Desired Candidate Profile: Knowledge of Syndicated Bankloan/ Private Credit / CLO’s Processing experience of using Geneva as a software tool for Syndicated Bank debt Module Reconciliation experience of Cash and Position using DUCO or any other Recon platform Hands on experience of processing activities manually in Geneva related to Credit Facilities in Geneva Awareness of Agents Banks, Trustee’s and Custodian role in supporting Private Credit Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly A desire to work in an international team environment, often under pressure and with multiple stakeholder ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Job Title: PPC Specialist (3 to 4 Years Experience) Location: New Krishna Park , Vikaspuri , New Delhi 110018 Employment Type: Full-Time Department: Digital Marketing - Paid Campaigns About the Role: We are looking for an experienced and results-driven PPC Specialist with 3 to 4 years of hands-on experience in planning, executing, managing, and optimizing Pay-Per-Click campaigns across Google Ads, Facebook, and YouTube. Little experience in LinkedIn ads will be considered as an added advantage. The ideal candidate should be well-versed in data-driven marketing with a strong focus on lead generation , sales conversion , and brand awareness programs . Key Responsibilities: Strategize, execute, and manage PPC campaigns across Google, Facebook, and YouTube to drive quality leads and sales. LinkedIn knowledge will be have an advantage Create and manage comprehensive keyword strategies, ad groups, and targeting criteria. Monitor campaign performance and optimize for ROI and major performance KPIs (CPL, CPA, ROAS, etc.). Oversee ad creatives including text, display, video, and shopping ads. Develop campaign performance reports and present actionable insights to management and clients. Collaborate with design and content teams to ensure high-impact ad creatives. Track and report on conversions, call tracking, and goal completions using Google Analytics and related tools. Conduct A/B testing for ads and landing pages to improve CTR and conversion rates. Stay updated with the latest industry trends, platform updates, and PPC strategies. Required Skills & Qualifications: 3 to 4 years of proven experience managing Google Ads, Facebook Ads, and YouTube Campaigns. Strong knowledge of Google Ads Manager, Meta Business Suite, and YouTube advertising. Hands-on experience with performance marketing tools like Google Analytics, GTM, Conversion Tracking, SEMrush, etc. Ability to interpret campaign data and apply insights to enhance performance. Excellent written and verbal communication skills. Analytical mindset and attention to detail. Certification in Google Ads and Facebook Blueprint (preferred but not mandatory). Performance Metrics: Number and quality of leads generated Cost per lead and conversion Sales and revenue impact of PPC campaigns Campaign CTR, Quality Score, and Conversion Rate Brand awareness KPIs (reach, impressions, video views) Why Join Us: Opportunity to work on healthcare projects with diverse strategic move A performance-driven work culture that rewards innovation and initiative Continuous learning and upskilling support Interested candidates can contact me on +91 8375984984 or can share their resumes on the same Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

Greetings from Petals !! We are seeking for a SEM Manager at Nirman Vihar Location. Interested candidates may WhatsApp their cv on 8800650053 or mail us on hr@petalsgroup.in Job Summary: We are seeking a results-driven Search Engine Marketing (SEM) Specialist to manage and optimize paid marketing campaigns across platforms such as Google Ads, Facebook/Meta Ads, and WhatsApp Business Messaging . The ideal candidate will be responsible for developing effective strategies, monitoring performance, and improving ROI through continuous campaign analysis and optimization. Key Responsibilities: Plan, execute, and manage paid advertising campaigns across Google Search, Display, YouTube, Facebook/Instagram, and WhatsApp. Perform keyword research, audience targeting , and competitor analysis to inform campaign strategy. Create and optimize ad copy, creatives , and landing pages for better performance and user experience. Monitor daily budget, impression share, quality score, and other KPIs to ensure campaign effectiveness. Analyze campaign performance and generate detailed reports using tools like Google Analytics, Meta Business Suite , and other analytics platforms. Collaborate with the design, content, and sales teams to align ad messaging with business goals. Stay up to date with industry trends, best practices, and platform updates. Requirements: Proven experience (1–4+ years) managing Google Ads, Facebook/Meta Ads , and WhatsApp campaigns . Strong understanding of digital advertising metrics (CTR, CPC, CPA, ROAS, etc.). Experience with Google Analytics , Google Tag Manager, and Facebook Pixel implementation. Familiarity with WhatsApp Business API , messaging automation tools, or CRM integrations is a plus. Excellent analytical skills and attention to detail. Strong communication and project management abilities. Google Ads and/or Meta Blueprint certifications are a plus. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Flexible schedule Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Work Location: In person

We are seeking a Tech Lead – Products & Services (AI-Enabled Fintech) to build and manage the systems infrastructure that powers SOP tracking, AI agent performance, and workflow visibility across our Products & Services organization. This is a mission-critical, cross-functional role where you’ll lead efforts to streamline dashboards, monitor automation flows, and support internal tooling that drives operational excellence. You will collaborate with product leaders, AI strategists, and analysts to design and maintain dashboards, automation systems, and prompt lifecycle tracking frameworks. Key Responsibilities Systems & Dashboard Development Design and maintain Zoho Analytics dashboards for tracking Credit Block status, refund activity, onboarding funnels, and agent adoption. Build and manage ClickUp automations and field logic to connect SOPs, prompts, departments, and task ownership. Score GPT prompt usage in relation to SOP coverage and freshness metrics. SOP-to-AI Logic Conversion Translate SOP documentation into structured logic (input/output mapping, tagging, compatibility tracking) for use by AI agents. Maintain alignment between Notion, ClickUp, and Zoho as processes evolve. AI Agent Infrastructure & Monitoring Support the infrastructure for prompt lifecycle management , version control, and feedback collection. Collaborate with AI and analytics stakeholders to monitor agent performance, detect logic mismatches, and surface training signals. Cross-Team Collaboration Translate product and operations requests into dashboards, logic frameworks, or automation workflows. Maintain documentation, async updates, and version history with clarity and consistency. Qualifications 4+ years of experience in platform operations, analytics delivery, or systems enablement roles. Strong hands-on experience with: Zoho Analytics ClickUp automations Notion , Airtable , or similar tools GPT or prompt-based systems (prompt lifecycle, tagging, versioning) Proficiency in creating structured workflows, dashboards, and async-friendly documentation. Job Type: Full-time Pay: ₹243,682.00 - ₹365,524.00 per month Benefits: Health insurance Work from home Education: Bachelor's (Preferred) Experience: platform ops: 4 years (Required)

Working as an insurance agent is a rewarding and lucrative option for those who want to build a career in sales and protect the financial well-being of the public. Having the option to choose your working hours and the high earning potential are two other reasons you may wish to pursue the role. Understanding the training, education and licence necessary for this role can help you decide if this is the right career choice for you. In this article, we outline steps for how to become an insurance agent, review a description of the role and its duties, explain the skills required for this position and highlight the typical work environment. Please note that none of the companies, institutions or organisations mentioned in this article are associated with Indeed. Related jobs on Indeed Part-time jobs Full-time jobs Remote jobs Urgently needed jobs View more jobs on Indeed What Is An Insurance Agent? Insurance agents are salespeople who sell insurance policies and develop strategies for promoting different types of insurance. They oversee a portfolio of customers, identify risk management strategies, assist in policy renewals and track claims. Insurance agents sell various insurance policies and help customers choose policies that meet their requirements. They may sell short-term and long-term disability, health, life, automobile or dental insurance. Automobile insurance agents sell policies that protect against financial losses to their vehicles from automobile accidents, fire, theft and other events. Most agents specialise in a certain type of insurance, such as automobile, property, health or life. While the job duties may vary depending upon the agent's speciality, some responsibilities they likely share include: Identifying sales opportunities for selling different insurance plans Distributing policy payouts after claim submission and approval Recommending risk management strategies that suit customer's risk profile Preparing and presenting detailed reports on the progress of their initiatives Tracking insurance claims to ensure customer satisfaction Generating insurance premium methods for customers Staying current with insurance-related regulatory development Recommending risk management strategies based on the customer's existing risk profile Maintaining insurance records of their customers Developing marketing strategies for competing with competitor's products Scheduling appointments with prospective customers Describing the advantages and disadvantages of different policies Related: How To Become An LIC Agent: Education, Skills And Exam How To Become An Insurance Agent? Learn how to become an insurance agent using the following steps: 1. Complete your education Some companies may hire insurance agents after they complete a high school diploma or a relevant bachelor's degree. Perform research for open insurance agent positions in your geographic area to learn the level of education you may require so you qualify for this role. Then you can apply and enrol in programmes that match your educational background. 2. Research the licence requirements Research the licence requirements that apply to the area where you want to work. If a company hires you to fill an insurance agent's role, they may assist you with the process of obtaining a licence. You may enrol in a course to officially earn your insurance agent licence. Getting certified by the Insurance Regulatory and Development Authority of India (IRDAI) is necessary for becoming an insurance agent. 3. Complete the training Focus on completing the basic training mandated by IRDAI. The training programme lasts 15 hours and you can complete it in three to four days, depending on your ability to understand the concepts taught. You can complete the training online or offline. After finishing the training, you receive a training completion certificate. 4. Complete the exam for the licence After completing the training, it is necessary to pass the exam. A candidate may take a pre-licensing exam to qualify for the training. This is an objective exam and IRDAI expects all insurance agents to achieve a passing score to earn their licences to become certified insurance agents. 5. Create your resume Once you have the required experience and education, create your resume and mention at the start of your document that you are a certified insurance agent. Include your highest level of education, certification and licence information, along with your capabilities and skills. Focus on including your relevant work history in reverse chronological order to attract the hiring manager's attention. Emphasise your relevant skills used in previous positions to demonstrate what you can achieve. 6. Apply for jobs Search for open positions in your area and select the ones that match well with your qualifications. Apply using your updated resume and include a cover letter in your application to increase your chances of securing a job. Customise your resume for each position to demonstrate your passion for working for the company. Focus on including relevant keywords mentioned in the job description. Related: 44 Claim Associate Interview Questions (With Sample Answers) Skills Of An Insurance Agent The following are some skills required for an insurance agent role: Customer service Providing excellent customer service is important to your success as an insurance agent. This primarily involves listening and understanding a customer's requirements and recommending products or policies. Insurance agents with excellent customer service skills are attentive, honest, responsive and professional. The ability to make the customer feel comfortable so that they can trust you with their money helps you gain more clients. Related: Customer Service Soft Skills: Definition And Examples Financial planning While an insurance agent's work focuses on basic financial planning, having in-depth knowledge in this area helps them better understand the customer's requirements. This knowledge builds loyal customer relationships, improves sales numbers and assists agents in recommending better-suited products. As you work with customers from a wide range of age groups, knowing about various tax requirements, stock options and investment opportunities can help you compare different options for customers. This helps ensure customers can select the most appropriate insurance plan. Related: Skills For Insurance Agents And How To Improve Them Problem-solving As an insurance agent, you often search for innovative solutions to customer's financial challenges. This occurs when customers have unusual policy requirements and look for personalised solutions. Using your skill set, you assess the customer's financial risk and suggest insurance plans to mitigate them. When a customer may have challenges with a claim due to lack of coverage, you can use your problem-solving skills to identify issues and offer solutions. Related: How To Highlight Problem-Solving Skills On A Resume Numeracy Mathematical calculations and proficiency in numbers are necessary skills for this career. Part of this role involves calculating policy premiums or evaluating accurate insurance coverage. Errors in premium or insurance coverage cause customer dissatisfaction, which may cause them to use the insurance services of other agents who are proficient in their calculations. You may also require this skill set to make changes or revisions to the customer's insurance plan. Computer skills Employers prefer candidates who are comfortable with using different software. The ability to learn the company's proprietary software quickly can differentiate you from other candidates. You require proficiency in software for spreadsheets, word processing, email and insurance quoting to complete your daily activities. Proficiency in using computers helps personalise and automate emails, identify important customer information and track sales performance. Related: Computer Skills: Definition And Example Organisation As an insurance agent, you handle customer information regularly and may process many insurance policies daily. Staying organised is important for preventing mistakes. Good organisational skills help you maintain accurate customer records. Your ability to organise well also helps you keep track of schedules and contact customers when their policy is due for renewal. Related: Organisational Skills: Definition And Examples Attention to detail As with any job involving payments and calculations, attention to detail is key. Employers prefer candidates with a high attention to detail while completing any task. Errors in insurance plans and premium payments can be a challenging impact for insurance services. Related: Attention To Detail: Definition, Examples And Tips Persistence Persistence is an important quality for an insurance agent. Employers prefer candidates who can keep a positive attitude and maintain their concentration and persistence. As you may handle a range of interactions during the day, staying motivated and connecting with new customers is key for a fulfilling career. Related: Core Skills: Definition, Importance And How To Develop Them Communication Insurance agents work with a variety of customers, which requires them to have excellent verbal and written communication skills. Listening to a customer's requirements and suggesting insurance plans that fit these requests is important for this career. As most insurance policies are complex and difficult to understand, these agents require the ability to present information in an easily understandable manner. This skill set helps you explain the details of the policies to the customers. Your communication abilities also keep everyone informed in the company. Job Types: Full-time, Part-time Pay: ₹250,000.00 - ₹300,000.00 per year Benefits: Health insurance Life insurance Provident Fund Work Location: In person

Job ID: 35887 Location: Guwahati, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 29 Jul 2025 Job Summary Approve daily transactions for selected products as applicable (e.g. traveler’s cheques, cashier’s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits Manage Service Delivery – observe queue time and length; take action as needed to capacitize serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service General Reconciliation and Compliance Activities (may be individually assigned) which may typically include: Dual control of Cash functions Control of Security stationary, deliverables Review of processing entries and vouchers Follow-up with customers for returned deliverables as applicable (eg. cheque-books/ cards/ Pins/ Combi packs, etc) Review of reconciliation proofs for daily control as well as surprise audit proofing Preparation of service quality and productivity management reports and other regulatory returns Rectification of internal control issues Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity Ensure timely and accurate submission of all returns both internal and statutory for sales and service Key Responsibilities Ensure a proper control of Keys, combination settings and passwords that protect cash & valuables. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Achieve high employee engagement and satisfaction. Ensure optimum teller productivity Contribute to branch performance through referrals, efficient customer service, effective operations controls Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner; o Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: o Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. o The contractors working in your area or for you are working in a safe & healthy manner. Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception. Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Customer Interaction Customer Retention Customer Support Policies, Standards and Procedures Teller Functions Qualifications Graduate/ Post Graduate At least 3-4 years of overall experience Banking operations knowledge Leadership skills Strong Communication Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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Job description: Job Title: Customer Support Executive – Voice & Chat Process Location: Noida, Sector 62 (Work from Office) Position Type: Full-Time Work Mode: Onsite Shifts: Rotational Key Responsibilities: Handle customer queries via chat (80%) and voice (20%) channels. Deliver excellent service and resolve issues effectively. Communicate professionally in English and Hindi . Log interactions accurately and escalate complex concerns when needed. Adapt to varied customer interactions in a fast-paced environment. Requirements: Education: Graduate in any discipline. Experience: Freshers and experienced candidates are welcome. Language Skills: Excellent spoken and written English & Hindi. Assessment: Must clear Versant-4 or equivalent with a minimum score of 5. Important Notes: Interview Call: Mandatory to answer; expect a call within 3–5 days. Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted. Only apply if you're located nearby and the budget aligns with your expectations. Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9176682000

Job description: Job Title: Customer Support Executive – Voice & Chat Process Location: Noida, Sector 62 (Work from Office) Position Type: Full-Time Work Mode: Onsite Shifts: Rotational Key Responsibilities: Handle customer queries via chat (80%) and voice (20%) channels. Deliver excellent service and resolve issues effectively. Communicate professionally in English and Hindi . Log interactions accurately and escalate complex concerns when needed. Adapt to varied customer interactions in a fast-paced environment. Requirements: Education: Graduate in any discipline. Experience: Freshers and experienced candidates are welcome. Language Skills: Excellent spoken and written English & Hindi. Assessment: Must clear Versant-4 or equivalent with a minimum score of 5. Important Notes: Interview Call: Mandatory to answer; expect a call within 3–5 days. Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted. Only apply if you're located nearby and the budget aligns with your expectations. Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 8917397886