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0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
Lead Data Scientist Gurgaon, India; Ahmedabad, India; Hyderabad, India; Virtual, Gurgaon, India Information Technology 317407 Job Description About The Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317407 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
Lead Data Scientist Gurgaon, India; Ahmedabad, India; Hyderabad, India; Virtual, Gurgaon, India Information Technology 317404 Job Description About The Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317404 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317407 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317404 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317405 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317408 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: Grade Level (for internal use): 11 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will work on building GenAI-driven and ML-powered products and capabilities to power natural language understanding, data extraction, information retrieval and data sourcing solutions for S&P Global. You will define AI strategy, mentor others, and drive production-ready AI products and pipelines while leading by example in a highly engaging work environment. You will work in a (truly) global team and be encouraged for thoughtful risk-taking and self-initiative. What’s in it for you: Be a part of a global company and build solutions at enterprise scale Lead and grow a highly skilled, hands-on technical team (including mentoring junior data scientists) Contribute to solving high-complexity, high-impact problems end-to-end Architect and oversee production-ready pipelines from ideation to deployment Responsibilities: Define AI roadmap, tooling choices, and best practices for model building, prompt engineering, fine-tuning, and vector retrieval systems Architect, develop and deploy large-scale ML and GenAI-powered products and pipelines Own all stages of the data science project lifecycle, including: Identification and scoping of high-value data science and AI opportunities Partnering with business leaders, domain experts, and end-users to gather requirements and align on success metrics Evaluation, interpretation, and communication of results to executive stakeholders Lead exploratory data analysis, proof-of-concepts, model benchmarking, and validation experiments for both ML and GenAI approaches Establish and enforce coding standards, perform code reviews, and optimize data science workflows Drive deployment, monitoring, and scaling strategies for models in production (including both ML and GenAI services) Mentor and guide junior data scientists; foster a culture of continuous learning and innovation Manage stakeholders across functions to ensure alignment and timely delivery Technical Requirements: Hands-on experience with large language models (e.g., OpenAI, Anthropic, Llama), prompt engineering, fine-tuning/customization, and embedding-based retrieval Expert proficiency in Python (NumPy, Pandas, SpaCy, scikit-learn, PyTorch/TF 2, Hugging Face Transformers) Deep understanding of ML & Deep Learning models, including architectures for NLP (e.g., transformers), GNNs, and multimodal systems Strong grasp of statistics, probability, and the mathematics underpinning modern AI Ability to surf and synthesize current AI/ML research, with a track record of applying new methods in production Proven experience on at least one end-to-end GenAI or advanced NLP project: custom NER, table extraction via LLMs, Q&A systems, summarization pipelines, OCR integrations, or GNN solutions Familiarity with orchestration and deployment tools: Airflow, Redis, Flask/Django/FastAPI, SQL, R-Shiny/Dash/Streamlit Openness to evaluate and adopt emerging technologies and programming languages as needed Good to have: Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or related field (minimum Bachelor’s) 6+ years of relevant experience in Data Science/AI, with at least 2 years in a leadership or technical lead role Prior experience in the Economics/Financial industry, especially with market-intelligence or risk analytics products Public contributions or demos on GitHub, Kaggle, StackOverflow, technical blogs, or publications What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 317406 Posted On: 2025-07-06 Location: Gurgaon, Haryana, India
Posted 1 month ago
7.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title : Full Stack ( With (Technical Project Manager) Location : Bengaluru, India Experience : 7-8 years Role Overview We are looking for a proactive and technically strong Technical Project Manager (TPM) to drive the successful delivery of cloud-native, full-stack AI-enabled platforms. This role combines strong project management capabilities with solid hands-on knowledge in software architecture, backend/frontend systems, and DevOps practices. The ideal candidate brings a background in full-stack engineering (Python, Node.js, React/Next.js), experience managing cross-functional teams, and expertise in leading projects from concept to production using cloud-native and CI/CD approaches. A PM certification and experience handling AI product development will be a significant plus. Key Responsibilities Project Ownership : Manage the full lifecycle of technical projects scoping, planning, execution, risk tracking, and delivery across engineering functions. Technical Leadership : Bridge the gap between business and tech teams; ensure strong alignment between product requirements and technical execution. Cross-functional Coordination : Work with backend, frontend, DevOps, and data science teams to drive delivery and ensure integration of AI/ML components. Cloud & Deployment Oversight : Manage cloud-native deployment strategies on Azure/AWS, leveraging Docker, Kubernetes, Helm, and infrastructure-as-code (Terraform). CI/CD & DevOps : Drive implementation and monitoring of CI/CD pipelines using GitHub Actions or Azure DevOps, ensuring repeatable and safe deployments. Full-Stack Delivery Oversight : Backend : Python (FastAPI, Django, Flask), Node.js APIs, PostgreSQL, MongoDB, Redis. Frontend : React.js, Next.js, SSR/CSR, TailwindCSS. Communication & Reporting : Communicate project status, risks, and dependencies with stakeholders and leadership; manage sprint plans and retrospectives. Team Collaboration : Facilitate Agile processes, remove blockers, and foster a high-performance engineering culture. Quality & Security : Ensure project deliverables meet performance, security, and compliance standards (e.g., GDPR, SOC 2). Required Qualifications Bachelors or masters degree in computer science, Engineering, or a related field. Minimum of 8 years of experience in software architecture. Proven experience in designing and scaling AI or data-intensive applications. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Proficiency in microservices architecture, containerization (Docker, Kubernetes), and CI/CD pipelines. Strong understanding of networking, security, and database systems. Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment. PMP Certification Backend : Python (FastAPI, Django, Flask), Node.js APIs, PostgreSQL, MongoDB, Redis. Frontend : React.js, Next.js, SSR/CSR, TailwindCSS. Join IAI Solutions and help shape the future of AI technology (ref:hirist.tech)
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Lead solution scoping and development to drive Enterprise Analytics team’s partnership with Business teams across Tesco to enable data driven decisions and deliver on organization's key strategic priorities You will be responsible for -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit-Perform other miscellaneous duties as required by management-Driving CI culture, implementing CI projects and innovation for withing the teamEngaging with business & functional partners to understand business priorities, ask relevant questions and scope same into a analytical solution document calling out how application of data science will improve decision making- In depth understanding of techniques to prepare the analytical data set leveraging multiple complex data set sources- Building Statistical models and ML algorithms with practitioner level competency- Writing structured, modularized & codified algorithms using Continuous Improvement principles (development of knowledge assets and reusable modules on GitHub, Wiki, etc) with expert competency- Building easy visualization layer on top of the algorithms in order to empower end-users to take decisions - this could be on a visualization platform (Tableau / Python) or through a recommendation set through PPTs- Proactively driving consumption of solutions developed by the team and owning the initiative to identify and address areas of improvement in the larger Tesco business- Keeping up-to-date with the latest in data science and retail analytics and disseminating the knowledge among colleagues- Mentoring and leading a small team of Applied Data Scientists to deliver high impact analytics projects You will need - 5+ years experience in data science application in and delivering analytics solutions in industries such as retail, consumer packaged goods (CPG), telecom, or hospitality preferred- Exposure to functional areas like marketing, supply chain, customer analytics, merchandising, operations, finance, or digital analytics - Applied Math: Applied Statistics, Design of Experiments, Regression, Decision Trees, Forecasting, Optimization algorithms, Clustering, NLP- Tech: SQL, Hadoop, Spark, Python, Tableau, MS Excel, MS Powerpoint, GitHub- Business: Basic understanding of Retail domain- Soft Skill: Analytical Thinking & Problem solving, Storyboarding, Stakeholder engagement,Leading team Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Lead Enterprise Analytics team’s partnerships with Business teams across Tesco group to enable data driven decisions and deliver on organization's key strategic priorities and business impact You will be responsible for - Developing and leading a high performing team, creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day. (Refer to the expectations of a manager at Tesco- the minimum standards)- Initiates and designs continuous improvements initiatives to drive performance within their teams - Accountable for achieving teams objectives, stakeholder management and escalation management. - Making decisions within policy and procedure framework to deliver business plans. Engage with business teams to understand their key objectives, translate business problems to analytical problems that can drive disproportionate returns and scope the same into analytical scoping document calling out how application of Data Science will improve decision making- Own creation and delivery of long term plans programs based on key priorities of the business function and proactively spot sizeable opportunities to deliver value beyond the agreed plans- Institutionalize robust ways of working by demonstrating thought leadership in scoping the business problems, solution design, developing reusable frameworks, driving best coding practices and knowledge management- Drive value realization through delivery of high impact projects and efficiency gain through automation- Establish frameworks to quantify business impact and measure return on investment for Analytical Investments- Build a culture of continuous measurement and identifying ways to maximize impact delivered per colleague- Develop and lead an impactful team, crafting an environment for success by setting direction, stretch objectives and mentor colleagues to succeed through inspiring conversations every day- Mentor team and building personal development plans for each colleague to enable individual’s career development- Lead functional initiatives to drive continuous development of Enterprise Analytics You will need 7-10 years experience in analytics delivery preferred, with preference for: Industry experience: Retail, CPG, e-Commerce Functional experience: Customer, Category / Product Management, Merchandising, Marketing, Supply Chain, Operations, Fulfillment, Finance Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Lead solution scoping and development to drive Enterprise Analytics team’s partnership with Business teams across Tesco to enable data driven decisions and deliver on organization's key strategic priorities You will be responsible for -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit-Perform other miscellaneous duties as required by management-Driving CI culture, implementing CI projects and innovation for withing the teamEngaging with business & functional partners to understand business priorities, ask relevant questions and scope same into a analytical solution document calling out how application of data science will improve decision making- In depth understanding of techniques to prepare the analytical data set leveraging multiple complex data set sources- Building Statistical models and ML algorithms with practitioner level competency- Writing structured, modularized & codified algorithms using Continuous Improvement principles (development of knowledge assets and reusable modules on GitHub, Wiki, etc) with expert competency- Building easy visualization layer on top of the algorithms in order to empower end-users to take decisions - this could be on a visualization platform (Tableau / Python) or through a recommendation set through PPTs- Proactively driving consumption of solutions developed by the team and owning the initiative to identify and address areas of improvement in the larger Tesco business- Keeping up-to-date with the latest in data science and retail analytics and disseminating the knowledge among colleagues- Mentoring and leading a small team of Applied Data Scientists to deliver high impact analytics projects You will need - 5+ years experience in data science application in and delivering analytics solutions in industries such as retail, consumer packaged goods (CPG), telecom, or hospitality preferred- Exposure to functional areas like marketing, supply chain, customer analytics, merchandising, operations, finance, or digital analytics - Applied Math: Applied Statistics, Design of Experiments, Regression, Decision Trees, Forecasting, Optimization algorithms, Clustering, NLP - Tech: SQL, Hadoop, Spark, Python, Tableau, MS Excel, MS Powerpoint, GitHub - Business: Basic understanding of Retail domain - Soft Skill: Analytical Thinking & Problem solving, Storyboarding, Stakeholder engagement,Leading team Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Should have knowledge on Compensation template, customization and other templates as well. Translating business requirements into system requirements using appropriate terminology to facilitate the progression of a project through elaboration and definition. Understanding HR processes including performance and rewards and the impacts of system change - being comfortable to in supporting HR tickets to support annual pay cycle process. Working with the vendor in resolving any existing issues, raising tickets proactively in timely manner and removing obstacles impacting any deployment. Providing inputs to the testing streams for functional scenarios supporting quality assurance. Managing quality assurance requirements and tollgates, ensuring adherence to IT policy and procedures. Supporting half yearly system upgrades and annual maintenance activities; not limited to the planning, scheduling, assessment and presentation of new features and their impact. Proactively supporting incident and problem management in collaboration with peers. Keeping appraised of leading practices – monitoring and evaluating future market trends and considering innovative solutions. Support and perform the service rehearsal to ensure the system perform and fulfil the business processes before and after the releases and keep track of things. Configure the system with new Plans, and upload of lookup and conversion tables. Route map creation and mapping and route form activities (step movement), delete forms. Design the compensation template by configure the plan setup (Display settings, EC settings, Advance, Number rules) Configure Design worksheet field setup (Custom & Standard) and roles, compensation periods. Configure Plan Details - Eligibility rules, Guidelines, Rating sources. Manage worksheets for creation of worksheets and perform the admin activities by add, delete the employees from work sheets as per the business requirements. Perform the activities by setup - Reward publish data to EC and Manage Statement templates and Generate statements. Solving any issues escalated (data and configural) as per the SAP incident management. Performs testing effectively & ensures the requirement when delivered is apt Guided testing team in understanding the system & building test scripts Should have excellent knowledge in designing pay statements. Should have knowledge in configuring business rules Should be able to necessary documentations and raise change orders. Requirements To be successful in this role, you should meet the following requirements: Good knowledge of HR services with a focus on Rewards and Performance expertise Engaging with HR and Global Service Owners to understand requirements and subsequently scoping, discovering and defining viable solutions. Good understanding of SuccessFactors Performance and Reward(must) modules Analysis, design, configuration and testing of HCM solutions Strong communications and stakeholder management skills Degree or equivalent higher educational qualification Excellent knowledge of XML (must) Agile Ways of Working (Desirable) You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience
Posted 1 month ago
10.0 years
0 Lacs
Andhra Pradesh, India
On-site
Job Description EXPERIENCE 8 to10 YRS Working Knowledge on Customer service framework , gen AI and worked on latest features of gen AI and knowledge on voice AI, KB configuration and articles, IVA ,NLP text analyser, integrations. Pega Lead System Architect LSA is responsible for architecting and designing business applications using Pega Contact Center and other Pega strategic frameworks. Provides architecture and design guidance to project teams developing solutions using Pega. 10+ years of IT experience in Pega, database, and client server design/development 6+ years experience in design and implementation of Pega based solutions, including leadership role in design to develop shared/reusable enterprise rules and workflow components within Pega. 2+ Years of experience in Pega Contact Center Provide thought-leadership to client across business and technical project dimensions solving complex business requirements. Develops and demonstrates an advanced knowledge of the Pega Architecture and all design and implementation features. Works in conjunction with Program Manager to size, manage scope and risk. Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit) Participates in the development of additional consulting opportunities within the customer base. Required Experience Skills 5+ years experience with Pega v7.x/8.x/Infinity with experience in new Pega capabilities and in Pega Contact Center Strong experience scoping, planning, and delivering projects using iterative software development lifecycles over multiple release cycles. Previous experience as a lead architect on multiple large-scale product or enterprise designs Expertise and good understanding of Relational Database Management Systems including architecting and designing for performance and scalability and working with Object to Relational Mapping schemes for distributed data access. Experience working with any of the Servlet containers or Enterprise containers like Jakarta tomcat, BEA Web logic, IBM WebSphere JBOSS. Should have knowledge in using any of the mentioned servers like deployment, configuring & troubleshooting. Knowledge in web services, Real time streaming, Middleware tools (like Web Methods, Vitria), Design Patterns (like MVC I, MVC II etc). Experience working in the cloud environments like Pega Cloud/AWS/Google Cloud/Azure Good Leadership and Client facing soft skills. Team Player and guide for Jr. resources Ensure Pega best practices are followed and conduct code reviews and ensure code quality is maintained. Certified LSA
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Who we are? Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry. Job Summary: Inchcape Shipping Services is a global shipping agent providing predominantly port agency and marine services as well as market/ port intelligence, operational performance, and payment solutions/ cash management to principals and customers. The company is dynamic, entrepreneurial, and fast-paced, with 300 offices in almost 70 countries, with 3 main operational hubs in London, Houston, and Dubai. The recent period of leadership change has strengthened the appetite for a robust internal audit department to use a risk-based approach to provide assurance over the broad spectrum of Inchcape Shipping Services. Internal Audit is expected to be experts providing hands-on experience to improve risk awareness/ knowledge and improve the overall control environment in all areas. The main purpose of the job is to carry out the responsibilities of the Internal Audit Manager, covering all control review and internal auditing requirements of Inchcape Shipping Services World and its Group Companies. This includes: Consulting with the business to help identify and document key controls either in place or required to improve the control framework and mitigate key risks. Planning and delivering a portfolio of audit and control review engagements to provide an independent assessment of the effectiveness of management's controls over managing key group risks. This includes planning, conducting, and reviewing controls, audit fieldwork, and developing audit reports or other deliverables for agreement with the Head of Risk and Internal Audit and key stakeholders. Working with the business to identify, document, and assess the control in place and required to assist in the development and production of an internal control framework for the organisation; Providing control framework updates on the effectiveness of the controls in place; Delivering assigned audits to help ensure timely delivery of the audit plan; Assisting in preparing and reviewing periodic reports to the Audit Committee and the Business, summarizing results and status of internal controls, audit activities, and resulting actions; Assisting in the development and production of an Internal Audit Manual, including associated Policies and Procedures; Identifying red flags in existing systems and processes, and assisting in the investigation of suspected fraudulent activities or incidents in the company in accordance with relevant fraud prevention procedures; and Ensuring that Internal Audit (IA) complies with and keeps abreast of sound internal auditing principles and best practices, such as guidance provided by the Standards issued by the Institute of Internal Auditors (IIA). Key Responsibilities: Assisting the business in developing the Internal Control Framework; Reviewing and testing the effectiveness of Internal Controls; Plan and manage audits from scoping through to reporting in a timely manner, including: Leading the communications to auditees and entity stakeholders, agreeing scope of audits, liaising During fieldwork and discussing and agreeing on audit findings and reports; Terms of Reference/Scope Development; Audit test completion, including documentation of work performed; Applying judgment to draw conclusions and agree on appropriate management actions with auditees, to improve risk, control, and governance processes; and Drafting Audit Reports for Management and the Audit Committee; Applying audit principles to engagements and ensuring compliance with Internal Procedures and the IIA Standards; Developing and implementing Internal Audit Policies and Procedures; Ensuring a high quality of Governance, Risk, and control environment within Inchcape Shipping Services. Maintaining professionalism, integrity, and objectivity; Managing key relationships with internal customers and stakeholders, responding to special requests for audits and controls advice; Perform follow-up reviews to verify that necessary corrective actions have been implemented to rectify previously identified control weaknesses; and Raise awareness and credibility of internal audit within the organization, developing a proactive, supportive culture towards problem resolution that fosters a spirit of being a key member of the team. Key Deliverables: Internal Control Framework Assurance Reviews and Updates Internal Audit Plan Internal Scope memo Internal Audit working papers Internal Audit reports Presentations to management Internal Audit Policies and Procedures Knowledge, Experience, and Skills: Professional experience in an internal controls, internal or external audit team, and relevant business processes and/ or knowledge of the industry; Experience in the development, review, and updating of control frameworks; Experience in the development, review, and updating of audit policies, procedures, and templates; Possess a strong knowledge of auditing, governance, risk management, information technology, finance, and commercial operations, and have the ability to demonstrate a good understanding of risk, control, and governance in an operations-focused business; Excel advanced skills including VLOOKUPs, pivot tables, macros, etc. A self-driven, pro-active, and motivated individual with an ability to work independently to deliver factually accurate, professional, and proactive audit reports, working with minimal supervision; Approachable with good communication and people skills, and an ability to influence and enlist support from a wide range of individuals whilst being aware of and respecting cultural differences; Able to undertake travel across the ISS world at reasonable notice (25-40% usually for 1-2 weeks at a time); Demonstrates effective time, organizational, and prioritization skills. Excellent English language skills; demonstrates effective presentation and report writing skills. Education And Professional Qualifications University degree; Audit and/or IT/ accounting qualification i.e. CMIIA, CIA, CISA, ACCA, or equivalent experience
Posted 1 month ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Consulting - Risk Consulting - Enterprise Risk - Senior As part of our Consulting Enterprise Risk team, our clients look for EY’s expertise across the consulting solutions and specifically for engagements related to Internal Audit, Process compliance and reviews, SOX 404, Third Party Risk Management, Regulatory Compliance and Enterprise Risk Management. There really is no average day in this role, since every client will have multi-faceted challenges and a distinct business environment. What it means is that you’ll have an opportunity to learn and adapt to our clients’ cultures and contribute towards developing unique solutions that are tailored to individual engagements. Whichever industry or client you’re working with, you’ll have plenty of opportunities to expand your business network and transform yourself into a truly global professional. The opportunity This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies, by improving their processes and leveraging technologies. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Risk Advisor Your Key Responsibilities Delivery Manage a team of Staffs (if needed) or independently deliver SOX engagements for multiple processes across client(s) Participate in process discussions and walkthrough meetings with clients, prepare / review process flows/ narratives and risk & control matrices, and identify process gaps and provide recommendations Conduct, documents and review (if needed) test of design and operating effectiveness, and suggest controls to improve the client’s control framework, as per the defined standards and quality benchmark Drive / Support the Manager in scoping, rationalization, standardization, status update, deficiency and project management Monitor project progress, manage multiple assignments and related project teams, if needed Meet quality guidelines within the established turnaround time (or allotted budget) for assigned requests Client Management Develop strong working relationships with the client and onshore client teams Maintain excellent rapport and proactive communication with the client Demonstrate application and solution-based approach to problem solving Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. Operational excellence Suggest ideas on improving engagement productivity and identify opportunities for improving client service. People related Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation. Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery. Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives. Skills And Attributes For Success Strong command on spoken and written English Analytical, organized and meticulous consulting skills Strong academic history and professional experience (degree in Business, Accounting, Finance or similar work experience) Proficient in MS-Office Suite Team player with strong interpersonal skills Ability to prioritize deliverables effectively in order to achieve optimum results. To qualify for the role, you must have More than 1 year of experience after completion of CA or 3+ years of experience (as B.Com/M.Com, BBA / MBA) in risks & controls, with experience mainly in Internal Audit / SOX / internal controls Strong academic history (degree in Business, Accounting, Finance or similar) Strong command on spoken and written English Team player with strong interpersonal skills CIA certification is preferred Ideally, you’ll also have Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers. Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment Opportunities to work with EY Risk -Internal Audit practices global with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 month ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Serves as a function/business/product compliance risk senior analyst for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws. Responsibilities: Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Assist with regulatory inquiries and/or examinations. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the business in performing timely compliance reviews of new transactions and/or products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules/regulations Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Working Knowledge of Compliance laws, rules, regulations, risks and typologies in the supported function/business/product Excellent written and verbal communication skills Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Knowledge in area of focus Relevant certifications desirable Education: Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus Citigroup Global Markets (India) Private Limited (“CGM India”) is a SEBI regulated entity in India, which offers stock broking (Equities, Futures and Options and Currency Derivatives), Investment Banking and Research services to institutional/large corporate clients. CGM India has trading and clearing memberships on NSE and BSE stock exchanges. The activities are highly regulated by SEBI and the Exchanges. The regulations are complex and frequently changing. Role Outline: The role is responsible to ensure Compliance of local regulatory requirements and sound understanding of SEBI Stock Broking regulations (including Insider trading, surveillance, etc.) and also rules and regulations of the Exchanges. Providing day-to-day Compliance operational support, monitoring of circulars/notices, attending to trade surveillance matters and adherence to internal policies and procedures. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Analysing and scoping the impact of new and complex regulatory developments across CGM India products. Advising ICRM and CGM India business/product management and personnel on regulatory and compliance issues and provide credible challenge. Managing inspections/audits Handling matters related to AML including alerts Experience: 5+ years of relevant experience ------------------------------------------------------ Job Family Group: Compliance ------------------------------------------------------ Job Family: Product Compliance Risk Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
ISG Job Summary Looking for a senior technical leader with hands-on expertise in development and customization of various modules of ACI Base24-eps. Candidate should have the ability to lead a team and also handle customer requirements independently. Responsibilities Need to have expertise in Base24-eps modules and components like interfaces ATM and POS device handlers prefix routing IAUTH SAF Journal etc. Perform Base24-eps installation configuration and customizations as per the business requirements. Shuld have Base24-eps integration experience with other Payment products like ACI UPF Have hands-on expertise in both product development and custom specific modifications Understanding of Base24-eps source codes application debugging and problem resolution Lead the development effort with the team prepare test plan perform unit testing and QA testing support implementation and warranty support. Should possess strong knowledge on various payment transactions including but not limited to authorization advice e-comm mail order pre-auth etc. Should possess good understanding of payment switch functionality and various components involved in a card-present or card-not-present payment transaction. Have expertise in programming languages like C++ platforms like Linux/Unix shell scripting. Should be able to validate business Cases perform requirement analysis scoping and project estimation. Should possess basic understanding of Agile. Have good communication skill (both verbal and written) and act as a liaison between Cognizant and client for any technical and functional discussion Knowledge of transaction testing tools or simulators like Asset and Postman. Good understanding on ISO8583 message format
Posted 1 month ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You'll Do Application specific solution consulting (for a specific application: creation of business case, conducting process walkthrough, implementation of solution, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support) Support in escalated projects Performance of feasibility studies / solution reviews Support of pre-sales activities/ scoping/ system demo Supporting customers where renewal is at risk High-level project management and solution architecture Taking over responsibility from time to time as a sub project team leader Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks Detailed planning of process implementation Define detailed blueprint for development requirements Industry /corporate process implementation across all related applications (SAP/non-SAP) Develop and Assure quality of process models Demonstrating profound knowledge of modelling standards and tools Knowledge in features and configuration of SAP SuccessFactors and SAP On-premise HCM (Human Capital Management) Modules. Helping customers in moving from On-premise HCM to SAP SuccessFactors Sufficient HR domain knowledge related to the products for process discussions with HR leaders Ability to review existing processes then give accurate estimation and scoping for new SAP Successfactors implementation / migrations. What You Bring Functional Experience Minimum 8+ years of experience in implementing SAP HCM Payroll and/or Employee Central Payroll. Experience in implementing India Payroll is must. Additional country payroll will be preferred. Experience in related Time Management configuration will be preferred. Good understanding of industry specific business processes (as applicable) Managerial Experience Takes responsibility from time to time as a sub project leader Acts as a coach for colleagues Mentor new consultants Education And Qualification / Skills And Competencies University degree or equivalent work experience English: Fluent. Knowledge of additional language is desirable. Formal SAP certification in SAP SuccessFactors Employee Central Payroll Education qualification in HR domain will be additional advantage. Meet Your Team We own customer success for HCM SAP cloud. We help customers achieve business value faster through technology by deploying best in class expertise when they need it, where they need it. We operate a highly profitable business, consistently across clouds and geographies (One SAP). Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419186 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Software Engineer I Bangalore The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. At Anthology, we build software products that empower institutions to make strategic decisions with their data. These products assist with several aspects of higher education including Student Engagement, Program Assessment, and Course Evaluations. Our Software Engineers, along with ProdUX professionals, are fundamental to the creation of solutions for our member institutions. We’re looking for a Software Engineer to join our growing team that empowers schools and students to have a more engaged and fulfilling experience within higher education institutions. You will be working with a team that participates in the full life cycle of product development from discovery to delivery. As Software Engineer, you will provide guidance and mentorship to developers earlier in their careers. Primary responsibilities will include: Designing and implementing solutions for the areas of the application owned by the team Taking ownership of the team's product areas running in production Learning and applying new system design responsibilities Resolving production issues and defects for solutions owned by the team Ensuring proper team and inter-team communication practices Identifying issues with internal team communication practices Guiding process improvement initiatives on the team Leading solution design on the team Helping ensure the team is scoping work properly Mentoring team members earlier in their careers The Candidate: Required skills/qualifications: 2-4 years of experience developing software in a team environment Experience with server-side technologies such as .NET Core, Asp.NET MVC, and VB.NET Experience with front-end libraries and frameworks such as React Experience with relational and/or NoSQL databases Desire to work as a member of an inclusive, cross-functional team Broad knowledge of core software development concepts Fluency in written and spoken English Preferred skills/qualifications: Degree in Computer Science or related field or relevant years of work experience Experience in CSS, JavaScript, and HTML Experience in C#, VB.NET, Groovy, and Grails This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Posted 1 month ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description As a Program Manager, you will be working to identify delivery speed related friction points in the shopping journey of the customers who shop on Amazon across different shopping channels of Amazon (retail, business, etc.). The role will entail extensive experimentation and dealing with technology to identify opportunities that enhance CX for our customers. Candidate is expected to thrive in an environment of ambiguity, display high bias for action and dive deep. Key job responsibilities Scoping, driving and delivering complex projects across multiple teams. Performs root cause analysis by understand the data need, get data / pull the data and analyze it to form the hypothesis and validate it using data. Conducting a thorough analysis of large datasets to identify patterns, trends, and insights that can feed the fixes team Dive deep to drive product pilots, demonstrate think big and customer obsession LPs to steer the product roadmap Coordinate with upstream stakeholders to drive fixes and defect elimination activities About The Team The Storewalk program is designed to elevate customer experience by targeting high-opportunity shopping missions (HOSMs) within Amazon stores that suffer from low sales conversion rates. During the purchase journey, a customer goes through recursive cycles of search, evaluation and then finally purchases the product if it suits his/her requirements. In RBS Storewalk, we study customer anecdotes and mimic the customer journey to identify key frustrations at each stage and improve customer experience by driving fixes with partner teams. Our primary objective is to ensure customers can seamlessly complete their purchase journey without encountering any customer experience (CX) defects during their shopping journey. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2934984
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Current Account) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry. In addition valuable service awards would apply. Job Purpose The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry – BFSI Functional Area – Sales Level / Capacity - Junior Management
Posted 1 month ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their services—ranging from telecalling to sales and support—leverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: AI Success Manager Location: Noida Experience: 3+ Years Qualification: Bachelors in Engineering or relevant field About the role: This is a customer-facing, project management + technical role focused on deploying AI voice/chat agents for clients. You’ll act as a bridge between customers, tech, and internal teams—making sure the AI agent is designed, integrated, tested, launched, and improved continuously. Responsibilities: Conduct deep-dive sessions to capture goals, data flows, compliance rules, and success metrics. Translate requirements into a clear agent blueprint for building AI agent—conversation flows, prompts, fallback logic, and reporting. Coordinate Product, Engineering, and Ops to configure, test, and launch the AI agent within agreed timelines and budgets. Connect the agent with CRMs, telephony, and data sources via APIs and webhooks; validate end-to-end hand-offs. Guide customers through UAT, collect feedback, and secure go-live approval. Track containment rate, CSAT, and other KPIs; fine-tune prompts and flows to boost performance. Identify new use cases and channels, build business cases, and partner with Sales to grow account revenue. Surface product gaps and influence the roadmap with data-backed insights. Support and coordinate with the operations team and other stakeholders to ensure seamless delivery to customers. Raise open issues with cross-functional teams and drive resolution in a timely manner. “Growth” getter & upseller: Find opportunities to upsell/cross-sell/upgrade in existing customer base to expand the MRR or recurring revenue. Solicit references from existing customers. Own the customer journey from kickoff to steady state, helping prompt writers design, launch and iterate on their AI agents. Coordinate with finance teams for billing initiatives. Run regular check-in meetings through weekly, monthly, and quarterly business reviews to proactively address customer needs, and concerns, and provide quick and effective solutions. Requirements: 3+ years in customer-facing implementation of conversational AI (voice or chat). Proven experience integrating AI solutions with CRMs or ticketing platforms (e.g., Zendesk, Freshdesk, custom stacks). Comfort with basic web tech and APIs, enough to collaborate effectively with engineers. Strong project-management discipline: scoping, timelines, risk mitigation, stakeholder updates. Executive-level communication skills; able to translate technical details into business impact. Mindset of continuous improvement—you treat go-live as Day 1, not done.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Summary Position Summary Job Role: Product Consultant As a Business Analyst, you will independently serve as a bridge between business stakeholders and technology teams. You will collaborate closely with multiple stakeholders, determine requirements, translate business needs into effective technical solutions, maintaining continuous dialogue with all teams to ensure robustness, accuracy and consistency. By gathering requirements and facilitating cross-team communication between business and IT teams, this role directly contributes to the ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape. Work you’ll do Serve as a vital link between the execution layer and the management layer, ensuring seamless communication and alignment Gather requirements by understanding & assessing user needs, objectives & pain points Translate business requirements into clear functional / technical specifications including clear use cases, user stories, workflows, design documents and similar documents Highlight / identify gaps in existing functionality / user requirements Support user acceptance testing (UAT) efforts, including test case development, test execution, and issue resolution Liaise with different stakeholders including the client / business owner, project manager, solution architect, developers, testers, validators etc. Understand the business justification for the product, client’s vision and future scope Act as a liaison between IT, Quality and business teams to ensure effective communication and alignment on system changes Document all the project related information such as Functional Specification document, Validation documents etc. as per the appropriate format Participate in Agile development process and contribute to sprint planning, daily stand-ups, and retrospectives Create detailed process flow diagram by collaborating with stakeholders. Work closely with Design team to translate user requirements and business goals into intuitive, user-friendly designs Develop change rationale and perform scoping assessments to determine the feasibility of potential changes Collaborate extensively across the organization, keep abreast of industry trends, continuously learn and adapt to new tools and techniques, and contribute to process improvement efforts Ensure the project milestones are achieved on time Drive calls with the Product Owners and other business stakeholders to gather product requirements Qualifications And Experience Required: Bachelor's degree in Computer Science , Information Technology, Software Engineering, or a similar field required. Master's degree in a similar field would be a plus 3 - 5 years of experience working as Business Analyst/Product Owner Jira Confluence MS Office (Word, Excel, PowerPoint, Teams) Business Process tools( Figma/Lucid) Understanding of requirements, use cases, and specification for features Familiarity with project management methodologies Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels Self-motivated, with the ability to work independently and handle multiple tasks effectively Strong relationship building and team collaboration skills Preferred: Should have experience working with diverse teams including IT, product owners, Quality and external vendors to ensure successful project outcomes. Should have experience working in an Agile Software Development Life Cycle (SDLC) environment. Should have an understanding of user flows Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 302261
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Summary Position Summary Job Role: Product Consultant As a Business Analyst, you will independently serve as a bridge between business stakeholders and technology teams. You will collaborate closely with multiple stakeholders, determine requirements, translate business needs into effective technical solutions, maintaining continuous dialogue with all teams to ensure robustness, accuracy and consistency. By gathering requirements and facilitating cross-team communication between business and IT teams, this role directly contributes to the ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape. Work you’ll do Serve as a vital link between the execution layer and the management layer, ensuring seamless communication and alignment Gather requirements by understanding & assessing user needs, objectives & pain points Translate business requirements into clear functional / technical specifications including clear use cases, user stories, workflows, design documents and similar documents Highlight / identify gaps in existing functionality / user requirements Support user acceptance testing (UAT) efforts, including test case development, test execution, and issue resolution Liaise with different stakeholders including the client / business owner, project manager, solution architect, developers, testers, validators etc. Understand the business justification for the product, client’s vision and future scope Act as a liaison between IT, Quality and business teams to ensure effective communication and alignment on system changes Document all the project related information such as Functional Specification document, Validation documents etc. as per the appropriate format Participate in Agile development process and contribute to sprint planning, daily stand-ups, and retrospectives Create detailed process flow diagram by collaborating with stakeholders. Work closely with Design team to translate user requirements and business goals into intuitive, user-friendly designs Develop change rationale and perform scoping assessments to determine the feasibility of potential changes Collaborate extensively across the organization, keep abreast of industry trends, continuously learn and adapt to new tools and techniques, and contribute to process improvement efforts Ensure the project milestones are achieved on time Drive calls with the Product Owners and other business stakeholders to gather product requirements Qualifications And Experience Required: Bachelor's degree in Computer Science , Information Technology, Software Engineering, or a similar field required. Master's degree in a similar field would be a plus 3 - 5 years of experience working as Business Analyst/Product Owner Jira Confluence MS Office (Word, Excel, PowerPoint, Teams) Business Process tools( Figma/Lucid) Understanding of requirements, use cases, and specification for features Familiarity with project management methodologies Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels Self-motivated, with the ability to work independently and handle multiple tasks effectively Strong relationship building and team collaboration skills Preferred: Should have experience working with diverse teams including IT, product owners, Quality and external vendors to ensure successful project outcomes. Should have experience working in an Agile Software Development Life Cycle (SDLC) environment. Should have an understanding of user flows Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 302261
Posted 1 month ago
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