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0 years

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Mohali district, India

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We are seeking an experienced and proactive Business Development Manager to join our growing team. The ideal candidate will be responsible for planning, managing, and executing strategic business initiatives and collaborating with cross-functional teams. Key Responsibilities: Conduct requirement gathering, process mapping, and project scoping. Good understanding of domains like HealthCare, Compliance, Real Estate, Fintech etc. Facilitate project kick-off meetings with internal and client teams. Manage communication protocols, timelines, and deliverables. Act as a bridge between client and internal teams. Maintain consistent communication with clients and stakeholders via calls, messages, and scheduled meetings. Prepare documentation like BRDs, FRS, WBS, proposals, and MoMs. Conduct market research and competitive analysis to identify new business opportunities. Provide insights and recommendations to improve service offerings and client satisfaction. Plan, allocate, and monitor daily/weekly/monthly team tasks. Foster team collaboration and resolve operational or inter-team issues. Design intern training plans, assign mentors, and conduct feedback sessions. Key Skills Required: Excellent communication, interpersonal, and leadership skills Strong task management and time management abilities Experience with documentation and communication tools Analytical thinking and problem-solving mindset. Preferred Qualifications: Bachelor’s / master’s degree, or related field Experience working with IT/software development teams is required Show more Show less

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4.0 years

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India

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Location: Remote, preferred location in Mumbai Type: Full-Time Expected Start Date : ASAP About Us The Migration Company (TMC) is a dynamic startup specialising in language training and placement for healthcare professionals. With students enrolling from different regions of India and the world, we require a skilled Operations Lead who will be responsible for managing multiple language training programs, coordinating with teachers, the operations team, and clients to ensure smooth execution and high-quality delivery. The Migration Company is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation, or age. Who We Are Looking For We are looking for an Operations Lead who will be the head of TMC’s multi-language training programs while also building the operational foundations of the vertical for scale. The ideal candidate has prior experience managing education, training, or skill development programs and is confident working across internal teams, external vendors, and client partners . This person will be responsible for ensuring that our language training programs run smoothly end-to-end: from handling class inquiries and assigning teachers to coordinating schedules, tracking student feedback, and resolving real-time issues. They will also support business development by customising proposals, launching new training streams, and managing delivery for B2B clients. We are specifically looking for someone highly organised , process-oriented, and proactive, with strong communication skills and the ability to juggle multiple stakeholders across time zones and languages. Experience in managing vendor relationships and client servicing is essential, as is the ability to delegate day-to-day coordination tasks while maintaining final ownership. Key Responsibilities Program & Operations Management ● Own the execution of all TMC language training programs across vendors, internal teaching teams as per language requirements. ● Manage batch schedules, teacher assignments, onboarding workflows, and real-time issue resolution. ● Oversee teacher availability, manage substitutions, and ensure delivery continuity. ● Oversee maintenance and updation of trackers on batch progress, teacher feedback, and student status. Vendor & Team Coordination ● Scope, assess and onboard external language training vendors as per business use cases. ● Serve as the operational point of contact with external language training vendors. ● Monitor performance, resolve escalations, and ensure all deliverables meet agreed standards with vendor partners ● Ensure SOPs, timelines, and escalation protocols are being followed consistently, and client requirements and feedback are communicated to vendor partners. Team Management & Cross-Functional Representation ● Act as the primary representative of the Training vertical with leadership, partnership, and sales teams. ● Manage and lead internal team members, including faculty, operations assistants, and coordinators, ensuring alignment with program goals. ● Facilitate clear communication, coordination, and escalation between internal teams and external stakeholders. Student Engagement & Experience ● Deploy new language programs and customise existing curricula to meet specific client and learner needs. ● Respond to class enquiries and coordinate batch allocation based on learning needs and availability. ● Monitor learner satisfaction and escalate feedback trends to vendors or internal stakeholders. ● Ensure seamless handholding of students through onboarding, rescheduling, and certification phases. Business Development & Client Relationship Management ● Support the sales team in scoping client requirements and customising program proposals. ● Work with B2B clients to coordinate language training delivery as part of contracts or partnerships. ● Maintain ongoing client relationships, share program performance updates, and manage client-specific escalation and resolution. ● Personally oversee enrolment processes, customisation, and program commencement for individual learners and high-value clients. ● Identify opportunities for new programs, languages, or geographies based on market demand. Process & Quality Improvement ● Build, document, and improve internal SOPs for recurring tasks and workflows. ● Track KPIs such as enrollment numbers, retention, satisfaction, and feedback scores. ● Recommend strategic and operational improvements based on real-time data and partner feedback. Qualifications ● Masters degree/postgraduate qualification in any of the fields such as Business Administration, Economics, Social Sciences, Linguistics, etc. ● 4+ years of experience in program operations, client servicing, partnerships, or educational program management. Candidates with experience running language programs/edtech programs are highly desirable. ● Exceptional coordination , multitasking , and stakeholder management skills. ● Excellent verbal and written communication in English ; able to manage cross-cultural, diverse conversations. ● Experience working with international clients and partner organisations. ● Comfortable with task management tool s and collaborative platforms (Notion, Google Workspace Suite, etc.) ● Experience working with vendors or clients in a B2B environment is strongly preferred. ● Knowledge of foreign languages is a plus (German, French, etc.). What We Offer ● Competitive Compensation : An attractive salary package with comprehensive benefits. ● Mission-Driven Work : Contribute to global education and workforce mobility. ● Leadership Role : Drive strategy and execution for a growing vertical. ● Cross-Sector Exposure : Work with vendors, clients, and learners across industries. ● Collaborative Culture : A dynamic, inclusive work environment that encourages teamwork and innovation. Application Process Interested candidates are invited to submit their updated resume with links to any relevant portfolio of work showcasing their previous communications, branding and outreach experience. If selected, professional references will be required. Please apply via LinkedIn or send your applications to hr@themigration.company with the subject line: "Application for Operations Lead" . Applications without the specified subject line will not be considered. Show more Show less

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5.0 years

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Pune, Maharashtra, India

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Entity: Production & Operations Job Family Group: Engineering Group Job Description: The PSI engineer (delivery focused) has Experience support in implementing a new RBI program at an operating facility or at least 5 years of hands on experience maintaining an existing RBI program. Involvement and part of the major changes across organizational, geographic and cultural boundaries. Demonstrated ability to follow the company’s standard practices and influence diverse collaborators to achieve common goals and standardization across the company, Applies practical solutions focused on risk management, production efficiency, defect elimination, & standardization of engineering processes and workflows. Supports self-verification processes in partnership with other central and site teams Supports long-term safe operation of the assets by reviewing integrity data and providing technical analysis and insights. What You Will Deliver Discipline Related: Execute data collection & updates with analysis, collect & organize data changes Analyze data & coordinate updates to integrity management documents and inspection data management system (IDMS). Conduct damage mechanism review revalidation (DMR/r) scoping and readiness assessments Facilitate & complete DMR revalidation evaluation (i.e., cross-functional team meeting to revalidate the model, including a systems and circuits review) Provide technical support on documenting and incorporating DMR outputs into RBI analyses within GE APM. Lead preparation and targeted meetings with refinery site personnel from different teams to prepare for DMR revalidations and implement outputs. Examples include reviewing and updating process data, dead legs, and susceptible areas and reviewing DMR recommendations and unit risk assessments. Facilitate and record changes resulting from DMR/r evaluations Update integrity management documents & prepare GE APM templates Create & update integrity management documents, evaluation materials & GE APM Collaborate with site integrity teams to identify RBI components with risk that cannot be mitigated with inspection (e.g., COF-Driven risk) and create alternative risk mitigation strategies. Support integrity assessments and risk reviews, updating RBI analyses, calculating and reviewing risk calculations and finalizing risk Support development of inspection plans from RBI recommendations Transfer data to GE APM, including with data loaders Support projects & TARs in creating & updating integrity management documents & GE APM Support global RBI workflow definition, development, implementation, and standardization Support global integrity programs implementation and works with operating sites and supporting contractors Promote sharing of knowledge and experience, and application of standard processes and standardization across the RBI community Support and develop inspection optimization activities associated with programs and services delivered to sites, and associated work instructions and job aides. Support the planning of TAR inspection scope using RBI and provide guidance on RBI reassessment and evergreening. Support self-verification processes and understand and provide interpretations and support conformance with applicable bp’s engineering technical practices and industry codes and laws. Capable of leading inspection information, develop and update inspection strategies and plans as needed using IDMS. Supports and fully engages with TAR, Projects, Maintenance, operations, engineering and Integrity teams as required for scope development. Supports performance management through implementation, measurement and analysis of relevant KPI’s to drive continuous improvement Maintains a relationship with the wider integrity community to share lessons learned with a view to continuous improvement of practices, procedures, workflow or specifications. Assists in developing and applying designated technical practices to support control of the successfully delivery of new projects and existing process improvement initiatives. People and business related: Provide visible safety leadership in accordance with bp safety leadership principles, lifesaving rules and process safety fundamentals to model desired safety behaviors Record relevant learning in shared learning systems, incorporate into local activities, specifications/ practices/ procedures and raise high priority lessons Support performance management through implementation, measurement, and analysis of relevant KPI’s to drive continuous improvement. What You Will Need To Be Successful Must have education requirements: BSc or BEng or MEng (India) or international equivalent in Mechanical Engineering or related engineering/Science field Must have certifications: N/A Preferred education/certifications: Professional accreditation in either Professional Engineer or Chartered Engineer API certifications and active participation in industry forums (API, AMPP (former NACE etc.) Phd, BSc or BEng (UK), BSc (US), or international equivalent in an engineering field around materials, corrosion, mechanical, chemical engineering Minimum years of relevant experience: Total years of experience: 5-8 years of experience in relevant Integrity management, relability, maintenance, and operations Must have experiences/skills (To be hired with): Knowledge of RBI Methodology (API RP 580, API RP 581 etc.) and its practical application. Knowledge of corrosion mitigation and mechanical integrity assessment techniques. Good understanding on NDE, inspection methods, coverage requirements, inspection frequency, inspection effectiveness, data analysis, and inspection management processes, tools, and metrics. Experience collecting data from disparate sources to identify and define changes affecting corrosion risks on an oil and gas processing plant or oil refinery or petrochemical plant. Experience building, modeling, and updating corrosion systems and circuits, including circuitizing P&IDs defining inventory groups; assigning damage mechanisms, susceptibilities, and corrosion rates; selecting susceptible areas; identifying dead legs; and assigning and selecting condition monitoring locations (CMLs). Experience defining updates to integrity management documents, including corrosion and material diagrams (CMDs), corrosion control documents (CCDs), and inspection isometric diagrams (ISOs). Experience with Inspection data management system (IDMS) Proven ability in practical application of company and industry engineering standards and practices for O&G mechanical equipment Experience defining updates to IDMS (including IM, TM, RBI) following TARs and projects. Experience with computerized maintenance management systems (E.g. SAP, Maximo etc.) and their works with IDMS Work experience with relevant inspection codes and standards to meet regulatory compliance and also have a working knowledge of other codes such as API 510, 570, 571, 579, 653, ASME VIII, B31, PCC-2, ANST, PCN and ANSI. Experience of working in an oil and gas processing / refinery/petrochemical plant. Relevant experience in pressure systems integrity engineering for oil & gas processing/refining/petrochemical facilities Delivery focused and able to demonstrate effective project technical management skills People leadership, teamwork, communication skills and an ability to network and influence across organizational boundaries. Fluent in English, written and oral. Familiar with process design, process safety, and operating conditions of typical O&G units Individual must be highly motivated and a self-starter Good to have experiences/skills (Can be trained for – learning/on-the-job): Preferred Equipment inspection experiences Experience developing inspection plans Using PowerBI to convey dense information clearly & succinctly Using Microsoft ADO to communicate project status and risks Asynchronous working strategies A proven record of accomplishment in risk management and contractor performance management You will work with P&O organization (mostly refining & bpS) Shift : India/UK Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Advanced & Robotics Inspection Technologies, Advanced & Robotics Inspection Technologies, Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Corrosion Management, Corrosion modelling, Creativity and Innovation, Data Management, Degradation monitoring, Degradation threat assessment, Digital fluency, Engineering Failure Analysis, Equipment preservation and protection, Erosion modelling, External degradation barrier selection, External degradation threats, Incident investigation and learning, Internal degradation barrier selection, Materials and corrosion design philosophy, Materials and weld performance limits, Materials manufacturing methods, Materials Non-Destructive Evaluation (NDE), Materials of construction {+ 10 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

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6.0 years

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Pune, Maharashtra, India

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Greetings from TCS!! Role: UX Designer Desired Experience: 6-10 Years Location of Requirement: Bangalore/Pune/Hyderabad/Kochi Must-Have** 5+ years of experience in UI/UX development. Extensive Experience in jQuery, Responsive Web Design (RWD), HTML/HTML5, CSS/CSS3, JavaScript Oversee the selection of techniques and tools and provide evaluation criteria to discover users’ needs Act as a designer and UX advocate internally and externally Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire design concepts Present research findings and UX work to internal teams and clients Understand and incorporate complex technical and business requirements into compelling UX designs Exposure to Version Control Systems like GIT, TFS, ADO Very good experience in project lifecycle - scoping, designing, developing and supporting enterprise scale business application and business intelligence software Agile SCRUM team player and participating effectively in communication with the product team. Solid understanding of user-centric design principles and standards Produce consistent clean visual designs using Balsamiq and Mural Presenting the design to the stalk holders and capture all their feedbacks. Iterate the design accordingly Excellent written, verbal, and documentation skills required. Excellent interpersonal and customer service skills; must be able to manage multiple tasks simultaneously with the ability to appropriately prioritize tasks as needed. Added advantage if candidate has knowledge in MVC Frameworks, SPA, AngularJS, Angular 8, AJAX, SQL Have a good understanding in Server-side programming. Show more Show less

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3.0 years

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India

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Job Description Would you like to work with Global Services to execute automation to scale programs and maturity? Are you passionate about creating visible value and outcomes for the business? Join Our Digital Strategy & Programs Team We support Akamai Global Services' mission to drive world-class customer outcomes. Program managers, technologists, and experts collaborate with leadership and vendors to design efficient, scalable service delivery experiences. Partner with the best You will partner with IT to support the Experience Cloud Platform. Moreover, you will support digital strategy programs that enhance customer experience. Our collaborative, innovative culture fosters learning and empowers you to impact our business. As a Business Systems Analyst, you will be responsible for: Providing expert guidance on Salesforce Experience Cloud on projects and enhancements to the Akamai Customer Community Collaborating with stakeholders in global services to understand and document business problems and needs Collaborating within DSP to assess processes, align outcomes, and propose solutions based on industry best practices. Conducting stakeholder interviews, defining requirements, analyzing stakeholders, and collaborating with IT to plan and execute solutions. Developing and coordinating user acceptance testing, documentation, and training for business users. Do What You Love To be successful in this role you will: Have a Bachelor's Degree Bring 3+ years' experience as an analyst or architect leading Salesforce implementations and global Experience Cloud projects. Possess 3+ years of experience in scoping, documenting use cases, process flows, requirements, UAT, and change management. Demonstrate excellent interpersonal and organizational skills with an ability to communicate effectively with all stakeholders. Have experience working with the Salesforce Service Cloud Environment Demonstrate expertise in Salesforce Platform, including configuring, customizing, and integrating with external systems.4o mini Have experience working on multi-release projects following the Agile methodology Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Show more Show less

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10.0 years

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Pune, Maharashtra, India

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Role Summary A strategic and technically grounded leader, the Solution Designer plays a pivotal role in shaping enterprise-grade GenAI solutions that drive industry transformation. This role bridges business vision with technical execution, translating complex industry challenges into scalable, IP-driven solution blueprints. With a strong foundation in enterprise systems architecture and a passion for innovation, the manager leads cross-functional collaboration to deliver impactful outcomes across the business value chain Key Responsibilities Architect and validate solution designs aligned with industry-specific needs and GenAI capabilities. Collaborate with engineering teams to scope MVPs and ensure technical feasibility. Develop robust business cases and value propositions to support investment decisions. Lead solution documentation, including IP articulation and reuse frameworks. Engage with internal and external stakeholders to ensure alignment and adoption readiness. Qualifications MBA or equivalent with a strong background in solution design or product management. 10-12+ years of experience in solution design, preferably in IT services or product innovation. Proven ability to translate industry needs into scalable solution concepts. Experience working with technical teams for MVP scoping and development. Exposure to GenAI technologies, industry value chains, and IP development processes. Expected Impact Accelerate the design-to-deployment lifecycle of GenAI solutions. Enhance solution reusability and IP maturity across verticals. Strengthen stakeholder confidence through structured solution planning. Drive innovation through ecosystem engagement and internal alignment. Enable faster validation and adoption of industry-focused offerings. Show more Show less

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4.0 years

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Surat, Gujarat, India

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About Propelius Technologies Propelius Technologies is a premium software development agency helping startups and enterprises build web and mobile applications through our 90-Day MVP Offer , Dedicated Developer Model , and full-cycle custom product development . With over 100 successful projects under our belt, we are known for working on high-stakes builds with fast turnarounds, and helping companies scale through digital transformation. Role Overview We are looking for a results-driven BDR who specializes in scoring high-ticket IT projects —someone who understands the software services buying cycle and knows how to initiate conversations that convert into 5- and 6-figure deals. Your job is to open doors with startup founders, CTOs, product heads , and CXOs —and drive qualified leads into the sales pipeline for our MVP and staff augmentation services. Key Responsibilities Prospecting & Outreach: Identify, research, and reach out to high-intent prospects via LinkedIn, cold email, and events. Discovery Calls: Conduct initial qualification calls to understand business challenges and align them with Propelius’ offerings. Pipeline Building: Generate opportunities with startups and tech-led businesses looking to outsource custom software development or build MVPs. Opportunity Scoring: Use strategic frameworks to qualify prospects based on budget, timeline, decision readiness, and technical fit. Account Handoff: Work closely with Growth and Technical Pre-Sales teams to smoothly transition deals for proposal creation. Client Persona Mapping: Refine and evolve buyer personas (e.g., startup founders post-seed, Series A CTOs, mid-size firms needing AI automation). CRM Mastery: Maintain accurate records of interactions, stages, and follow-ups in HubSpot (or equivalent). Required Experience 2–4 years in business development or pre-sales roles at a software development company or agency. Proven ability to close or qualify deals valued above $25,000+ . Strong understanding of MVP development, custom product builds, and technical staff augmentation . Experience selling to early-stage startups and mid-sized businesses in international markets (US, UK, Australia preferred). Familiarity with platforms like Clutch, Upwork, LinkedIn Sales Navigator, and Apollo is a strong plus. Skills & Competencies Consultative Selling: Able to lead conversations that focus on client value, not just features. Project Scoping Understanding: Can hold intelligent conversations about app functionality, timelines, and tech stacks (e.g., React, Node, Supabase). Sharp Communication: Written and verbal fluency in English; clear and compelling pitch style. Growth Mindset: Able to self-learn and adapt pitch as our offers evolve (e.g., Propelius’ 90-Day MVP Offer). Trust Builder: You understand the long sales cycle of high-ticket projects and focus on educating and advising , not just selling. Why Join Propelius? Work directly with the CEO and a team that has built 100+ apps across industries. Sell differentiated services powered by elite developers , Bay Area product DNA , and risk-sharing pricing models . Be a key driver in scaling a lean and high-performing agency with big ambitions. Show more Show less

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175.0 years

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Gurugram, Haryana, India

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The objective of the GS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. GS is looking for an Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GS Issues, Events & Remediation will: · Assist in investigation and conduct root cause analysis to address repeated issue types. · Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis). · Assist portions of the remediation process, these may include: 1. Tracking progress 2. Validating resolution efficacy and 3. Communicating status updates to stakeholders · Perform quality assurance on documentation and maintenance of records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process. · Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes. · Support review of components of the End-to-End (E2E) BU issue resolution process. · Perform sample testing of specific issues to ensure resolution is complete and effective · Review data used in preparation of detailed reports on issue status, trends, and outcomes · Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: · 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities · Project management, communication, and interpersonal skills · Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards · Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Preferred Qualifications: · Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. · Experience in at least one of the following: · Scoping, prioritizing, and support remediation of operational issues · Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types · Assisting of quality assurance on documentation of operational risk issues and events · Recommendation of remediation strategies for operational risk issues and events · Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability · Supporting the BU E2E issue resolution process ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

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0.0 - 4.0 years

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Delhi, India

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Job Requirements Job Requirements Job Title - Associate Manager-Acquisition(Current Account Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry. In addition valuable service awards would apply. Job Purpose The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry – BFSI Functional Area – Sales Level / Capacity - Junior Management Show more Show less

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7.0 years

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Mumbai, Maharashtra, India

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FanCode is India’s premier sports destination committed to giving fans a highly personalised experience across content and merchandise for a wide variety of sports. Founded by sports industry veterans Yannick Colaco and Prasana Krishnan in March 2019, FanCode has over 100 million users. It has partnered with domestic, international sports leagues and associations across multiple sports. In content, FanCode offers interactive live streaming for sports with industry-first subscription formats like Match, Bundle and Tour Passes, along with monthly and annual subscriptions at affordable prices. Through FanCode Shop, it also offers fans a wide range of sports merchandise for sporting teams, brands and leagues across the world. Technology @ FanCode We have one mission, Create a platform for all sports fans. Built by sports fans for sports fans. We’re at the beginning of our story and growing at an incredible pace. Our tech stack is hosted on AWS and is built on Cloudfront / AWS API Gateway, NGINX, Node.js / Java, Redis / ElastiCache and MySQL / Cassandra as our end to end stack. Besides these, we heavily use Kafka, Spark, Redshift and other cutting edge tech to keep improving FanCode's performance. As a data-driven team, we also use R, Python and other big data technologies for Machine Learning and Predictive Analytics. SDET @ FanCode As a key member of the Test and Release Engineering team, Driving both quality excellence and delivery velocity is important , you will work on building and optimizing the testing processes through automation and tooling. You will be partnering with the dev teams to understand challenges in testing systems and come up with strategies to overcome those challenges to release faster with fewer bugs.You 'll be working closely with platform teams at FanCode to set up tools to not only ensure that releases are fast and stable but also that the required performance criteria is met. Responsibilities: Design and deliver automaton and automation framework for products with a quality mindset Provide oversight through code and design reviews for features delivered by other developers within their scrum teams Participate in Test Design Review Board for integrating test plans within and across teams with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility Organise and drive cross product testing Evangelist for Quality and Testing Innovation and Efficiency Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc) Work closely with Senior developers, PMs, and UX Designers to ensure their features are delivered to meet business and quality requirements Troubleshoot production issues Provide coaching to leadership and others in your teams, as well as mentor team members. Larger participation in the hiring process: breadth of competencies, bringing others upto speed through shadows Must haves: 7+ years of strong background in web application/ REST API automation testing and ability to do design and do code reviews for the work done by the Design & Architecture team Ability to write performant code and design automation frameworks and define automation strategy (functional & API) for a product Ability to plan projects (scoping, risk mitigation, dependency management, prioritisation, estimation, success criteria, quality metrics) keeping emphasis on automation with objectives. Ability to design and develop tools to aid testing Coding Good to have: Ability to define the Testing/Automation strategy in the CI/CD architecture Experience in Cloud based infrastructure like AWS, GCP. Have gaming background and have good knowledge in any of the sports like Cricket, Kabaddi, Hockey or football Worked in a growing start-up environment Show more Show less

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0 years

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West Delhi, Delhi, India

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Job Position: Audit Manager Primary Responsibilities: · Candidate must be capable of handling audit engagements including pre-audit scoping and preparation, identifying audit risks, performing preliminary evaluation of client’s internal control structure, conducting audit execution and concluding deliverables with direct reporting to partner. · He shall be responsible with the planning and administration of audit assignments, enabling completion to a high standard within agreed timetable, maintaining proper audit documentation and managing a team. · He must be motivated to perform; committed to effective client service; and quality of work should meet professional standards. · He is also expected to handle and manage clients independently for assurance division under supervision of partner directly. · Candidate must be open to travelling Required Skills: To be tailor-fit for the above skillsets, you need to have, · Expert knowledge of business processes, accounting, reporting and audit methodology · Expert knowledge and application of accounting standards, Indian Accounting Standards (Ind-AS) and SAs under Indian GAAP · Awareness of reporting under IFRS and other GAAPs as may be required for the group reporting for various entities. · Awareness of direct and indirect taxes · Expert knowledge of corporate laws · Excellent team management and client handling experience · Exposure to ERP environment (Tally and SAP) · Strong communication, with good command on English language Qualification – CA Experience – 2 to 4 Yrs Location – Paschim Vihar Show more Show less

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New Delhi, Delhi, India

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Job Position: Audit Manager Primary Responsibilities: · Candidate must be capable of handling audit engagements including pre-audit scoping and preparation, identifying audit risks, performing preliminary evaluation of client’s internal control structure, conducting audit execution and concluding deliverables with direct reporting to partner. · He shall be responsible with the planning and administration of audit assignments, enabling completion to a high standard within agreed timetable, maintaining proper audit documentation and managing a team. · He must be motivated to perform; committed to effective client service; and quality of work should meet professional standards. · He is also expected to handle and manage clients independently for assurance division under supervision of partner directly. · Candidate must be open to travelling Required Skills: To be tailor-fit for the above skillsets, you need to have, · Expert knowledge of business processes, accounting, reporting and audit methodology · Expert knowledge and application of accounting standards, Indian Accounting Standards (Ind-AS) and SAs under Indian GAAP · Awareness of reporting under IFRS and other GAAPs as may be required for the group reporting for various entities. · Awareness of direct and indirect taxes · Expert knowledge of corporate laws · Excellent team management and client handling experience · Exposure to ERP environment (Tally and SAP) · Strong communication, with good command on English language Qualification – CA Experience – 2 to 4 Yrs Location – Paschim Vihar Show more Show less

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3.0 years

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Ahmedabad, Gujarat, India

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Key Responsibilities Collaborate with clients to gather and analyze HR and Payroll requirements Participate in system scoping, configuration, and functional design Conduct user training sessions and solution walkthroughs Support user acceptance testing (UAT) and troubleshoot issues Assist in go-live activities and deliver post-implementation support Prepare documentation for configurations, workflows, and end-user training Key Requirements 2–3 years of experience in implementing HCM solutions Strong understanding of Payroll and HR processes and systems Involvement in at least one complete HCM implementation lifecycle Proficient in requirement gathering, testing, training, and support Excellent communication and stakeholder management skills Bachelor’s degree in HR, IT, Business Administration, or a related discipline Preferred Qualifications Knowledge of Indian payroll compliance and statutory requirements Experience with any leading HCM platforms (e.g., SAP SuccessFactors, Oracle HCM, Workday, etc.) Show more Show less

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6.0 - 10.0 years

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India

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Job Title : SAP CIG Integration Consultant (Technical) Experience : 6 to 10 Years Location : Remote SAP CIG Consultant Overall Experience Required – 10 Years Ariba Experience -5-7 Years Number of Implementation Managed – 03 Key role for successful implementation, deployment, and support SAP Ariba Expertise for CIG Develop and maintain a robust integration framework between SAP S/4 HANA and Ariba Upstream and Downstream Solutions ensuring the accurate and timely exchange of Master Data and Transactional Data Develop data mapping, customs field mapping and transformation logic to ensure seamless data flow between systems while adhering to business rules and data quality standards. Must have knowledge of SAP Cloud Connector and CIG Add-on for both SAP ERP and SAP S/4 HANA Must have experience in SOA Manager configuration, mapping of IDOC/PROXY to CXML Documents, Work with Customer on Ariba Network technical requirements and XML format; Create Field Mapping Document (Data Mapping Matrix) Should have experience in various integration touch points in an Ariba deployment such as Purchase Order, Goods Receipt, Service Entry Sheets, Invoice, and Master Data. Should have expertise in Configuring Document Routing for Ariba Business Network and CIG Should have knowledge in training of end user and providing or designing user manuals/Test Scripts specific to CIG. Conduct thorough testing and validation of the integration to ensure data accuracy and system reliability. Debug and resolve integration issues promptly. Good to have technical experience in resolving SIT/UAT defects and issues during Ariba Implementations phase. Owns resolution and escalation of SAP Ariba-side issues. Able to provide solution and workaround for customer's complex requirements in Ariba CIG Implementations. Should have worked closely with SAP Ariba Support/Enablement Team to enhance business requirements and apply to client’s management. Should have experience in solution design, fit gap analysis, solution options to fit business requirements. Project Management Skills Demonstrated ability to manage large-scale/complex projects and programs successfully. Experience in managing teams and leadership skills. Should demonstrate a team-oriented and collaborative approach. Excellent communication skills, including strong oral and written communication capabilities. Excellent client-facing skills and prior demonstrated experience leading teams at various stages. Project management skills, including the ability to work and plan effectively with minimal direction in ambiguous situations and manage the implementation of the plan. Proactively identify and address potential risks and challenges during the SAP Ariba implementation, mitigating issues to ensure project success. Collaborate with cross-functional teams to ensure a cohesive and integrated approach to implement CIG Solution. Client Engagement Skills Conduct demo to clients on Ariba CIG solution. Experience in identifying Customer's pain points and building trusted relationships. Execute Requirement Gathering from the Customer and Business Stakeholders Documentation – Functional and Technical Participate with clients in requirement-gathering sessions to identify the project scope and prepare scoping documents. Understand client requirements; provide solutions and functional specifications; and configure the system accordingly. Advise clients on industry/cross-industry leading practices. Advise clients on recommended processes and functions. Support the client teams through the implementation cycle, including planning and execution of testing, migration, and cutover. How to Apply: 📧 Send your updated resume to: latha.a@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #SAP #SAPJobopenings #remotejobs #CIGIntegration #CIG Show more Show less

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0.0 - 5.0 years

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Mumbai, Maharashtra

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Full Time Mumbai About Khushi Baby Khushi Baby is an award-winning global health organization revolutionizing community healthcare across India through cutting-edge digital solutions. As the Nodal Technical Support Partner to the Government of Rajasthan’s Department of Medical, Health, and Family Welfare, we lead the development and implementation of the state-wide integrated community health platform, CHIP. Our solutions empower 75,000+ frontline workers, reaching over 45 million people. We leverage AI, machine learning, and data-driven approaches to improve outcomes across RMNCH+A, NCDs, communicable diseases, and climate-health intersections. Now active in Rajasthan, Karnataka, and Maharashtra, we collaborate with governments, UN bodies, and public-private partners to scale impactful health innovations. About our Maharashtra work: In Maharashtra, our initiative is centered on transforming digital health delivery and creating a robust, integrated data management system for maternal and child health. We are collaborating with implementing partners, district teams, and state-level health officials to unify disparate MIS systems—currently tracking malnutrition and related health challenges separately—into one seamless platform. Our strategic partnership with PATH further strengthens our digital health deployment by infusing technical expertise and innovative methodologies that enhance scalability and align with national digital health standards. Our pilot in Nandurbar serves as the foundation for scaling this digital solution across the state, while programmatic work on other critical areas such as sickle cell anemia further broadens our impact. Through these collaborative efforts, we aim to enable real-time data-driven decision-making and drive significant improvements in public health outcomes across Maharashtra. Position Overview : We are seeking an experienced and driven Product Manager to lead the strategy, development, and scale-up of our CHIP platform and associated digital health products across multiple states. This central role calls for a systems thinker with a strong product mindset, experience in agile methodologies, and a user-centric approach to public health technology. Key Responsibilities Public Health Integration: Shape digital health solutions to meet the on-ground needs of health workers and government officials by leveraging a strong understanding of public health programs. Research & Scoping: Lead R&D efforts to scope program requirements. Analyze data to guide development and customization of modules within CHIP and other digital products. Product Design: (Preferred) Contribute to the design of intuitive applications and dashboards using product design principles and wireframing tools. Program Analytics: Evaluate the impact of digital health interventions through analytics and use insights to iterate and improve product effectiveness. Cross-functional Collaboration: Coordinate with Android and backend developers, policy and program teams, and researchers to drive cohesive product development aligned with public health objectives. Stakeholder Engagement: Communicate effectively with government officials, frontline health workers, and implementing partners to gather feedback and ensure buy-in. Product Lifecycle Management: Manage the product journey from conceptualization through to implementation, providing clear requirements and ongoing input to the tech team. Community Feedback Loop: Conduct field visits and maintain direct engagement with users to ensure solutions remain relevant, effective, and user-friendly. Qualifications and Requirements Master’s degree in Public Health, Health Informatics, Product Management, Design, Technology, Data Science, or a related field. 4–5 years of experience in driving product development and management initiatives within the digital public health sector Deep understanding and practical experience in program implementation, research and development, program analytics, and product design principles, with wireframing skills as a valuable asset Excellent verbal and written communication skills. Demonstrated ability to work with diverse teams and government stakeholders. Willingness to travel frequently to project locations across multiple states. Remuneration The remuneration offered will range between 15-18 LPA commensurate with the candidate's experience and skill sets. Other benefits include: Medical Insurance Paid sick leave, paid parental leave and menstrual leave Learning stipend policy A flexible, enabling environment workplace with the opportunity to grow into leadership roles. Opportunities to attend and actively participate in prestigious International conferences and workshops Note: The candidate will be on a probationary period for the first 90 days of the contract Benefits Medical insurance Flexible work policies for those menstruating, needing time for grievance of a loved one, religious fasting, etc Monthly field visits, annual retreat Learning opportunities with world-class research institutions (Yale, Harvard) Learning Stipend Policy Sponsored Workshops and Seminars How to apply To apply for the above position, please send your detailed CV with a writing sample

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2.0 years

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Delhi, Delhi

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Investment Analyst - Public Private Partnerships Job #: req33425 Organization: IFC Sector: Investment Grade: GE Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: New Delhi,India Required Language(s): English Preferred Language(s): Closing Date: 6/12/2025 (MM/DD/YYYY) at 11:59pm UTC Description IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. For more information, visit www.ifc.org. IFC’s Public-Private Partnerships Transactions Advisory Services department provides sell-side financial advisory services to client governments with the purpose to increase access to basic infrastructure and social services by facilitating private investments in these sectors. Specifically, the team acts as Lead Transaction Advisor to governments to structure and implement public-private partnerships (PPP) transactions across all infrastructure sectors, e.g. power, water, transportation, and telecommunications, as well as social sectors such as health and education, with a particular focus on energy and transport, and for the following types of transactions: Public-Private Partnerships e.g. BOT type concessions Management and lease contracts Restructuring and privatization of state-owned enterprises The department is looking to recruit an Investment Analyst (IA) to work with the PPP team in the South Asia region. The IA will be based in Delhi, India reporting to the Regional Manager and Head for PPP Transaction Advisory Services in Asia. The IA will support the development and implementation of various PPP projects across the South Region and the wider Asia region, in several infrastructure sectors as described above. The selected candidate will be expected to perform as a core team member under the supervision of the Hub-Leader for South Asia and will assist the project team leaders in the origination and execution of IFC’s advisory mandates in PPPs and privatizations across the South Asia region. Roles & Responsibilities: Duties include, but are not limited to: Proactively contribute to business development activities in assigned countries, including: Participate in origination and marketing activities, e.g. undertake project scoping to assess feasibility of potential projects, preparation of pitchbooks and proposals and support with IFC internal governance processes Prepare notes and documentation for internal approval processes and procurement of consultants Participate in meetings with government ministries and departments and sub-national public entities to discuss and assess their needs and ideas to improve access to infrastructure and delivery of public services and to identify potential PPP projects for IFC transaction advisory assistance Understand World Bank program for assigned countries and work with them to engage with government counterparts to implement a coordinated strategy Assist in the day-to-day management of project execution to contribute to the structuring of innovative PPP projects and to the development of recommendations to clients, including: Assist in due diligence management, data collection, review of legal, commercial and technical outputs, project structure design, and drafting of project contractual documentation Prepare complex financial models and perform financial analysis Assist in managing project marketing to potential investors, completing roadshows, preparing marketing documents (teaser, information memorandum), conducting prequalification and tendering (including negotiation of project agreements with bidders) up to award and commercial/financial close Assist in coordinating closely with other parts of IFC including environmental and social, legal, other advisory and investment departments as well as World Bank colleagues Selection Criteria Undergraduate degree in Finance, Management, or Accounting or a related specialty from a top reputed university; Minimum 2 years of relevant experience gained with a leading financial institution working on PPP transaction advisory, M&A or privatization advisory on buy and/or sell side, project finance, private equity – all preferably with focus on the infrastructure (including social infrastructure) sector; 1-2 years of experience of sell-side/government PPP transaction advisory is considered a plus; Strong analytical and up-to-date financial modeling/structuring skills with ability to communicate ideas clearly and confidently; Experience in infrastructure sectors (including power, transport, social infrastructure sectors), with some knowledge of sector trends, legal and regulatory requirements, and stakeholders (project developers, investors, technical and legal consultants), and with proven track record of infrastructure/PPP transactions; Ability to operate in large, culturally diverse and geographically dispersed teams; Ability to work under pressure and deliver high quality work within deadlines to meet team objectives; Willingness and ability to travel on short notice and frequently, as required; Excellent communication skills in English is essential; Experience in a development institution is considered a plus. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC , including our values and inspiring stories.

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3.0 years

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Hyderabad, Telangana, India

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About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. She/He will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. Key Responsibilities Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic Engagements of varying complexity at any given time Lead the implementation services & consulting for assigned clients Implementation scoping, estimating and Contract reviews Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients Build strong relationships with Senior client stakeholders of Fortune 1000 companies Manage project resources including Project Managers, Solution Architects, and Consultants Manage project issues/risks and client expectations and escalate as needed Assist in building playbooks and and benchmarks from completed projects Understanding of Business processes and System architecture Arranging and conducting initial Executive and CxO discussions and positioning meetings Skill & Experience Needed Bachelor's degree required Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years 12+ years of progressive consulting project management experience Experience in functional or technical roles in implementation of large ERP systems is a plus Independent thinking with keen problem solving skills Ability to adapt to changing schedules and multiple work plans High organization and prioritization skills Excellent verbal, written and interpersonal skills Willingness to take hands-on approach to managing client needs and troubled engagements Critical Knowledge, Skills, And Abilities Requirements Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team Proven problem solving, risk mitigation and analytical skills Ability to handle high pressure situations Strong ownership to drive the projects from start to finish with maximum client delight. What You’ll Get Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/) Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur. Show more Show less

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4.0 years

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Kolkata, West Bengal, India

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JOB_POSTING-3-71044-2 Job Description Role Title: AVP, Analytics – Customer Insights (L10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose AVP, Analytics – Customer Insights (Individual Contributor) will be part of Decision Management – SYF Growth in India Analytics Hub (IAH), rolling up to Synchrony India. The candidate will be responsible to deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by data and analytics. This role will require to develop AI/ML analytic solutions focused on improving operational performance and delivering on world class customer experience using both unstructured and structured data using advanced techniques such as NLP. Key Responsibilities Acquire proficiency on varied data and analytic tools, software, techniques to improve current capabilities, create new analytics/data science solutions and proactively exhibit thought leadership Work in Agile environment and lead complex project execution across cross-functional teams (Analytics, Model Development Team, EDL team, Enterprise Operations and Complaints Team etc.) Lead analytics project assignments from scoping to delivery and solve business problems through basic to advanced analytics/data science streams, as applicable Develop customized AI/ML including NLP and other analytical data science solutions catering to business objectives and priorities having significant business impact wrt. revenue generation, PNL with a focus on improving customer experience leveraging large scale data related to customer complaints, interactions and feedback Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce cycle time, as appropriate Ensure projects are delivered in adherence to expected timelines, accuracy & compliance with meticulous project management. Mentor and guide team members on analytical, technical and functional subject matters for projects Contribute to internal initiatives, perform other duties and/or special projects, as assigned Required Skills/Knowledge Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Minimum 2 years of experience in leveraging data/analytics to drive strategy with positive outcomes Minimum 2 years of hands-on experience in SQL/SAS/Python or any other programming language experience with an ability to leverage advanced algorithms for building solutions, insight generation and process automation Proven success leading complex projects through to execution/implementation. Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Good understanding of USA credit business market High proficiency in applying NLP and other data science and AI/ML techniques for analyzing complex/large data sets both structured and unstructured Able to work remotely, with minimal direction and a strong Team player in cross-functional environment Ability to generate innovative ideas and work on them which would have significant business impact Advanced working knowledge in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication skills Ability to effectively manage tasks and projects with competing priorities Desired Skills/Knowledge Experience in working in a Linux-based cloud environment such as AWS Good working knowledge in Deep Learning architecture, SLMs, LLMs, GenAI Eligibility Criteria Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Work Timings This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group Data Analytics Show more Show less

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4.0 years

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Pune, Maharashtra, India

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JOB_POSTING-3-71044-5 Job Description Role Title: AVP, Analytics – Customer Insights (L10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose AVP, Analytics – Customer Insights (Individual Contributor) will be part of Decision Management – SYF Growth in India Analytics Hub (IAH), rolling up to Synchrony India. The candidate will be responsible to deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by data and analytics. This role will require to develop AI/ML analytic solutions focused on improving operational performance and delivering on world class customer experience using both unstructured and structured data using advanced techniques such as NLP. Key Responsibilities Acquire proficiency on varied data and analytic tools, software, techniques to improve current capabilities, create new analytics/data science solutions and proactively exhibit thought leadership Work in Agile environment and lead complex project execution across cross-functional teams (Analytics, Model Development Team, EDL team, Enterprise Operations and Complaints Team etc.) Lead analytics project assignments from scoping to delivery and solve business problems through basic to advanced analytics/data science streams, as applicable Develop customized AI/ML including NLP and other analytical data science solutions catering to business objectives and priorities having significant business impact wrt. revenue generation, PNL with a focus on improving customer experience leveraging large scale data related to customer complaints, interactions and feedback Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce cycle time, as appropriate Ensure projects are delivered in adherence to expected timelines, accuracy & compliance with meticulous project management. Mentor and guide team members on analytical, technical and functional subject matters for projects Contribute to internal initiatives, perform other duties and/or special projects, as assigned Required Skills/Knowledge Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Minimum 2 years of experience in leveraging data/analytics to drive strategy with positive outcomes Minimum 2 years of hands-on experience in SQL/SAS/Python or any other programming language experience with an ability to leverage advanced algorithms for building solutions, insight generation and process automation Proven success leading complex projects through to execution/implementation. Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Good understanding of USA credit business market High proficiency in applying NLP and other data science and AI/ML techniques for analyzing complex/large data sets both structured and unstructured Able to work remotely, with minimal direction and a strong Team player in cross-functional environment Ability to generate innovative ideas and work on them which would have significant business impact Advanced working knowledge in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication skills Ability to effectively manage tasks and projects with competing priorities Desired Skills/Knowledge Experience in working in a Linux-based cloud environment such as AWS Good working knowledge in Deep Learning architecture, SLMs, LLMs, GenAI Eligibility Criteria Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Work Timings This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group Data Analytics Show more Show less

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5.0 years

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Bengaluru, Karnataka, India

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Description This is a high visibility role in the Amazon Fashion & Beauty team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive profitability for the businesses. This role will own several PnL cost line items across 7 categories of Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential. Key job responsibilities Drive cross-functional strategic initiatives to continuously improve profitability and customer experience. Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs. Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category. Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction. Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track. Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision. Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category. Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program. Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2999552 Show more Show less

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0 years

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Gurgaon, Haryana, India

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Job Description: We are seeking a Professional Services Sr. Project Manager to lead, coordinate and monitor ProfessionalServicesprojectsfrominitiationthroughdeliveryforcomplexclient engagements. Builds relationships with the customer to identify new opportunities to help them with their business problems. Servesasliaisonbetweeninternalandexternaltechnicalandnon-technical departments in order to ensure that all targets and requirements are met. Delivers results ensuring technical projects are completed on schedule and within budget. JOBREQUIREMENTS: Key Accountabilities General WorkwithRackspaceandclientstakeholdersingatheringanddocumentingrequirementsthat solveacustomer’spainpointorobjectivesthroughprojectoutcomesandbenefitsrealization Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met Build and maintain a network of cross-functional technical resources within Rackspace and acrossanyrelativepartnershipstoallowforhigherproductivity,increasedbusiness,andrapid resolution of problems and escalations ContributetotherefinementoftheRackspaceProfessionalServicesmethodology Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike Ability to travels required Project Management Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances Responsible for the preparation of key project documents(PID,plans,logs,reports)and other key deliverables through the life of the project Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members Prepares and presents reports on project progress and problems to Rackspace and client stakeholders Pre-Sales Engagement Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation PERSONSPECIFICATION: Expertise/Qualifications PMP/Prince2(Practitioner)certification Provenabilitytoorganiseandexecuteprojectsinaconsistent,repeatableandreliable manner Technical conversational knowledge in the following areas: o Data centre strategy &operations o Capacity, utilisation, and performance o Backup, storage, and disaster recovery o migration & consolidation o ITService Management and Service Delivery (ITILcertificationpreferred) Excellenttimemanagement,communications,decisionmaking,presentation,human relations and organization skills Able to resolve problem sinatimely manner Ability to communicate technical information and ideas so others will understand Generalknowledgeofcloudtechnologies,IToperations,projectmanagementoperations Abilitytoadapttoarapidlychangingenvironment,handlingshiftingprioritiesandambiguity EnterpriseleveluseofMSOfficesuiteincludingProjectandVisioandknowledgeofother project management tools Experience (essential project management experience or scoping, planning, leading and monitoringtechnicalprojectsfrominitiationthroughdeliverypreferablyinmanagedservices or hosting (essential) working on infrastructure technology projects including one or more of the following: o virtualisation technologies. o application/platform migration. o data/storage/network migration and / or management. Show more Show less

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6.0 years

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Mumbai, Maharashtra, India

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Job Title: Business Analyst- Capital Market/IB Domain About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - BANGALORE Years of Expn - 6 to 12 Years Role Description Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology Sound understanding of trade lifecycle, global regulations and trading/investment banking processes Responsible for project stakeholder management Proven experience as Business Analyst with an Investment bank Work with project manager and business sponsors to scope and analyse the area of analysis Interface with business users on functional issues to analyse and define business and functional requirements Lead business requirement gathering session and document requirements to create business requirement specification document Excellent Communication, Organization and Documentation Skills Define testing objectives and liaise with testing teams Capital markets BA Trade Lifecycle Good understanding of financial products Domain And Business Knowledge Process change experience – Agile methodology (Mandatory) and tools Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions Related industry & product knowledge Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Show more Show less

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Chennai, Tamil Nadu, India

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When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Experience Manager Assisted Touchpoints team, you’ll be a critical part of a technology team that curates, transforms, and ultimately builds platform experiences with a strong focus on managing customer assisted sales and service projects specifically around Trade and Promo. You’ll frequently collaborate with partner organizations including GTS, Channel Technology, Business Transformation, Digital, etc. to create technical requirements for front end systems, and coordinate in the new ways of working format with other product owners to synchronize feature development and production. You will need to thoroughly understand employee and customer experiences and that understanding and feedback will surface in everything you do. Your work will have a strong focus on innovation, automation, AI/ML, and proven operational efficiency in execution. Innovative thinking, CS and RPM domain expertise, Agile program leadership, and your skills at managing multiple stakeholder groups during execution will be critical. Responsibilities Leading and maintaining multiple ACT governance programs as product Manager/Product owner for Assisted Touchpoints ACTs Leading and driving a dedicated resource team for the Assisted Touchpoints Strong Business knowledge on Billing , Payments, Receipts lifecycle. Managing and driving multiple agile programs for Sales/Services platforms/tools simultaneously across all phases of development/execution Creating and Implementing project plans, risk assessment, business case development, and ROI analyses Evaluating and analyzing employee system interactions in order to curate and develop system and process improvements Communicating recommendations and project status updates to leadership and executives by documentation and/or formal presentation Facilitating and participating in cross-functional project team activities including planning, analysis, controls, and issue escalation/resolution Working with stakeholders to support successful operational execution of programs Being a subject matter expert for Sales and Service platform experiences in POS, ACSS and My Verizon (MVO/MVA) including ancillary applications/touchpoints Understanding employee experiences on supported platforms Exceling in the VZ Agile framework at all levels Assisting with scoping national strategic initiatives and projects, make recommendations, and share best practices Delivering innovative insights on current and future projects, systems, tools, and processes What We’re Looking For... You’ll need to have: Bachelor’s degree and six or more years of relevant work experience Four or more years of Project Management experience; defining work, strategic planning, project plan execution and measurement/controls; experience with national scale projects Even better if you have one or more of the following: Working experience with mobile desktop applications including ACSS, OMNI/Flex, CTI, InfoManager, Slack, My Verizon, Glassbox, Verint etc. Agile project management experience including utilizing Jira, Clarity, and Confluence. In-depth knowledge of MS Office and G-Suite applications A Master's degree in Computer Science or Masters Degree in Business Administration or relevant. Ability to communicate effectively with all levels in the organization; i.e. live presentations, virtual presentations, written communication etc Excellent critical skills such as planning, prioritization, resource allocation, communication, collaboration, coordination of people and resources Demonstrated negotiation skills and ability to influence all levels of the organization to create positive movement/action while maintaining effective relationships Proven to be highly self-motivated and ability to operate independently in a varied management environment Proven ability to identify and document requirements and processes If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

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0 years

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Hyderabad, Telangana, India

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When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Experience Manager Assisted Touchpoints team, you’ll be a critical part of a technology team that curates, transforms, and ultimately builds platform experiences with a strong focus on managing customer assisted sales and service projects specifically around Trade and Promo. You’ll frequently collaborate with partner organizations including GTS, Channel Technology, Business Transformation, Digital, etc. to create technical requirements for front end systems, and coordinate in the new ways of working format with other product owners to synchronize feature development and production. You will need to thoroughly understand employee and customer experiences and that understanding and feedback will surface in everything you do. Your work will have a strong focus on innovation, automation, AI/ML, and proven operational efficiency in execution. Innovative thinking, CS and RPM domain expertise, Agile program leadership, and your skills at managing multiple stakeholder groups during execution will be critical. Responsibilities Leading and maintaining multiple ACT governance programs as product Manager/Product owner for Assisted Touchpoints ACTs Leading and driving a dedicated resource team for the Assisted Touchpoints Strong Business knowledge on Billing , Payments, Receipts lifecycle. Managing and driving multiple agile programs for Sales/Services platforms/tools simultaneously across all phases of development/execution Creating and Implementing project plans, risk assessment, business case development, and ROI analyses Evaluating and analyzing employee system interactions in order to curate and develop system and process improvements Communicating recommendations and project status updates to leadership and executives by documentation and/or formal presentation Facilitating and participating in cross-functional project team activities including planning, analysis, controls, and issue escalation/resolution Working with stakeholders to support successful operational execution of programs Being a subject matter expert for Sales and Service platform experiences in POS, ACSS and My Verizon (MVO/MVA) including ancillary applications/touchpoints Understanding employee experiences on supported platforms Exceling in the VZ Agile framework at all levels Assisting with scoping national strategic initiatives and projects, make recommendations, and share best practices Delivering innovative insights on current and future projects, systems, tools, and processes What We’re Looking For... You’ll need to have: Bachelor’s degree and six or more years of relevant work experience Four or more years of Project Management experience; defining work, strategic planning, project plan execution and measurement/controls; experience with national scale projects Even better if you have one or more of the following: Working experience with mobile desktop applications including ACSS, OMNI/Flex, CTI, InfoManager, Slack, My Verizon, Glassbox, Verint etc. Agile project management experience including utilizing Jira, Clarity, and Confluence. In-depth knowledge of MS Office and G-Suite applications A Master's degree in Computer Science or Masters Degree in Business Administration or relevant. Ability to communicate effectively with all levels in the organization; i.e. live presentations, virtual presentations, written communication etc Excellent critical skills such as planning, prioritization, resource allocation, communication, collaboration, coordination of people and resources Demonstrated negotiation skills and ability to influence all levels of the organization to create positive movement/action while maintaining effective relationships Proven to be highly self-motivated and ability to operate independently in a varied management environment Proven ability to identify and document requirements and processes If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

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2.0 years

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Delhi, India

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JOB_POSTING-3-71039-2 Job Description RoleTitle: Manager, Collections Strategy Delivery (L9) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: Manager - Collections Strategy Delivery role is responsible for the Validation of Collections strategies or Business rules to ensure all strategies are implemented as intended. The strategies include all RC and PSCC Collection strategies as they relate to delinquent (precharge off) accounts, pre-delinquent strategies, Recovery strategies and Skip strategies utilizing Experian Power Curve (Strategy Manager), SAS and FD Rules. As an individual contributor, This role leads the development of the SAS code within the Validation team for the completion of Pre & Postproduction Validations. This role works closely with the requester of new projects, new clients, and Strategy Change Initiatives for Phone Channel/Alternate Channel Contact processes. Validation and analysis of collection strategies and development and enhancement of Phone Channel/Alternate Contact implementation processes are key elements to the success of the Strategy Delivery Team. This role participates on multiple initiatives and serves as the Validation SME for the SAS Application. The person will also support Exception & Control reports within Strategy Delivery Team that help identify any process breaks for immediate resolution. Key Responsibilities Complete all Pre & Postproduction Validations for the Collections and Operational teams which include Pre-Delinquent & Delinquent (Phone, Alternate Channels) & Recovery/Commercial (Alternate Channel) processes, leveraging leading edge technology to enhance customer experience. Develop actionable queries that drive collections process management and Pre & Postproduction Validations in numerous platforms (SAS, Business objects, Experian Strategy Manager, FD Rules, Tableau, Nintex etc.) Develop, maintain & monitor several exception & control reports using tableau to help Strategy Delivery Team to identify process breaks & highlight discrepancies at the earliest for resolution Proactively identify Process efficiency automations and present recommendation to leadership team Partner with collections strategy team, collection operations and process owners to determine strategy requirements and develop streamlined approaches to completing production validations. Involved in creating Automations & Process improvement projects to create controls to identify deviations accurately with speed Conduct review calls with different Stakeholders to fully understand the Strategy change prior to beginning the Production Validation Prepare a very detailed Validation Document with the outcomes of the Validations so you can review the findings with the Strategy Managers to obtain there sign off Adherence to change request timelines. Effectively prioritize and manage multiple projects concurrently with commitment to deadlines Provides recommendations on issues identified during Validations and works closely with the Strategy Manager to get the issues resolved Maintain an inventory of all the SAS code developed to be used for future Production Validations. Partners with process owners in establishing procedures and requirements to ensure accurate and timely delivery with regulatory and compliance standards of all Postproduction Validations. Identify process improvement opportunities that can remove any manual efforts and reduce human errors Work independently with minimum to moderate supervision and perform other duties and/or special projects as assigned Works independently to provide Level of Effort for scoping and scheduling Project Management of process improvement solutions based on leadership goals or initiatives Cross training other members of the Validation team on the Pre & Postproduction process. Manage the Pre & Postproduction tickets through the final portion of the strategy change implementation lifecycle Monitors ticket progress and status. Ensures that tickets are moving thru the lifecycle adhering to business defined deadlines. Required Skills/Knowledge Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Minimum 2 + years of hands-on experience with SAS or knowledge of SAS programming Minimum 2 + years of experience with design, test and control environments working with large amounts of data Minimum 1+ years analytical and decision-making experience. Demonstrated ability to effectively communicate and present business results to management Desired Skills/Knowledge 1 year of experience with FISERV/FD Rules/ Strategy Manager Development (batch mode) 1 year of Project Management Experience 1 year of Tableau Experience. Experience with designing test and control environments working with large amount of data Eligibility Criteria Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L4+ are eligible to apply. Level / Grade : 09 Job Family Group Credit Show more Show less

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Exploring Scoping Jobs in India

Scoping jobs in India are in high demand as companies continue to expand their digital presence and require professionals who can efficiently plan and manage projects. If you are considering a career in scoping, you are entering a field with promising opportunities for growth and development.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These major cities are actively hiring for scoping roles, offering a variety of opportunities for job seekers across India.

Average Salary Range

The salary range for scoping professionals in India varies based on experience and location. On average, entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of scoping, a typical career path may include roles such as Junior Scoper, Scoping Analyst, Senior Scoper, Scoping Manager, and eventually Scoping Director. As you gain experience and expertise in scoping, you can progress to more senior and strategic roles within organizations.

Related Skills

Alongside scoping, professionals are often expected to have skills in project management, data analysis, communication, and problem-solving. These skills complement scoping abilities and enhance overall job performance.

Interview Questions

  • What is scoping, and why is it important in project management? (basic)
  • How do you prioritize tasks in a project scope? (basic)
  • Can you explain the difference between project scope and project objectives? (medium)
  • How do you handle scope creep in a project? (medium)
  • What tools or software do you use for scoping projects? (medium)
  • How do you communicate project scope changes to stakeholders? (advanced)
  • Can you give an example of a successful project you scoped and managed? (advanced)
  • How do you ensure the accuracy and completeness of a project scope document? (advanced)
  • How do you handle conflicts between project scope and project timeline? (advanced)

Closing Remark

As you explore scoping jobs in India, remember to prepare thoroughly for interviews and showcase your skills and expertise confidently. With the right mindset and determination, you can embark on a successful career in scoping and contribute to the growth of organizations in India. Good luck in your job search!

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