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4.0 - 5.0 years

14 - 16 Lacs

Pune

Work from Office

Description Ciklum is looking for a Business Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4, 000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Business Analyst, become a part of a cross-functional development team working for A Payment domain project that provides platforms and solutions to improve the management and access of cost-effective BFSI benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. Responsibilities Ensure stakeholders engagement and effective collaboration Plan, estimate, and perform Business Analysis activities within all SDLC stages Define business needs and objectives Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project Model requirements by using the most applicable notation according to the project needs Define Information Architecture for project documentation within the project Define or contribute to the solution roadmap definition Define and manage the solution scope to avoid scope creep Manage the backlog: from the definition of how to its execution, perform backlog prioritization and refinement Define Change management procedure Collaborate closely with the development team Ensure requirements quality on the project Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones Requirements We know that sometimes, you can t tick every box. We would still love to hear from you if you think you re a good fit! Experience in the Payments domain. 4-5 Years of Business analyst experience in Payments / prepaid cards Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) Vast experience in setting up requirements life cycle management High proficiency in requirements documentation, its structure definition, and templates creation Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) Expertise in product scope management and backlog management Solid knowledge of Business analysis techniques and best practices Experienced and flexible Agile practitioner focused on delivering value Communication is a key. You speak and write in English fluently or at least at an upper- intermediate level Able to express ideas, thoughts, and questions simply, concisely, and in a structured way Accountable for the own scope of work and follow the said and done principle Eager to learn and grow: curios, keen to constant self-development Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable Technical knowledge and skills: Solid knowledge of major architectural types Practical experience in working with main database types and writing queries Whats in it for you Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

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8.0 - 12.0 years

25 - 35 Lacs

Pune

Hybrid

So, what’s t he r ole all about? We are seeking an experienced and dynamic Program Manager to lead and oversee multiple product releases and initiatives within our organization. The Program Manager will be responsible for coordinating cross-functional teams, managing resources, and ensuring the successful execution of program goals. The ideal candidate will have a strong background in project management, excellent leadership skills, and a strategic mindset to drive program success. How will you make an impact? Program Planning and Strategy: Define program objectives, scope, and deliverables in alignment with organizational goals. Develop detailed program plans, including timelines, resource allocation, and budget estimates. Execution and Delivery: Oversee the execution of products within the program, ensuring alignment with the program goals. Coordinate cross-functional teams, including product managers, technical managers, DevOps, tech writers etc. Monitor program progress and performance, identifying and mitigating risks to ensure successful delivery. Stakeholder Management: Act as the primary point of contact for product stakeholders, providing regular updates and addressing concerns. Foster strong relationships with internal and external stakeholders to facilitate program success. Manage stakeholder expectations and ensure alignment with program objectives. Resource Management: Identify and address resource constraints, adjusting plans as necessary to maintain program momentum. Reporting and Documentation: Prepare and present regular program status reports to senior management and other stakeholders. Maintain comprehensive program documentation, including plans, schedules, risk assessments, and performance metrics. Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance program efficiency. Encourage a culture of continuous learning and improvement within the program team. Have you got what it takes? Overall 10+ years of industry experience. Minimum ~6-8 years of experience in program management, with a proven track record of leading successful programs. Experience in Contact Center or SaaS domain is preferred. Demonstrated ability to manage large-scale programs with multiple projects and stakeholders. Bachelor’s degree in business administration, Management, Engineering, or a related field. Master’s degree preferred. Proven experience as a Program Manager or similar role, with a track record of successfully managing complex programs. Strong knowledge of project and program management methodologies, tools, and techniques. Experience in managing budgets, resources, and timelines effectively. Excellent leadership, communication, and interpersonal skills. Ability to navigate and resolve complex issues and conflicts. Proficiency in project management software (e.g., Microsoft Project, Jira, PowerBI, EazyBI) and Microsoft Office Suite. You will have an advantage if you also have: PMP, PgMP, or other relevant certifications are highly desirable. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7938 Reporting into: Tech Manager Role Type: Individual Contributor

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6.0 - 10.0 years

11 - 12 Lacs

Lucknow

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Jaquar is looking for AM - SGS Consumer Lighting to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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6.0 - 10.0 years

11 - 12 Lacs

Hyderabad

Work from Office

Jaquar is looking for AM - SGS to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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14.0 - 19.0 years

15 - 19 Lacs

Bengaluru

Work from Office

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact You are the Principal Customer Success manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts and act as a trusted advisor and partner that understands the customers business and strategy as it relates to their OT product portfolio. You ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment. What the role offers Lead a team of CSMs across multiple geographies or portfolios Align with Organization vision, strategy, and operating model. Own portfolio performance including churn, adoption, and retention. Engage with exec stakeholders, lead transformation and maturity. Oversee high-risk customers, define global governance models. Partner with Sales and Product to align roadmap and growth levers. Total Customer Ownership for the portfolio of customers being aligned Strategic lead to work with cross functional teams Contributes to development of functional and business objectives On-board net-new hybrid (on-prem and cloud) based customers Enable customer sponsors in a consultative and best-practice share approach Develop customer success plans that include appropriate milestones, tasks and regular customer interactions with associated updates, based on the customer success engagement methodology and best-practices Own customer profiles and management of data from disparate systems; ensuring that all internal stakeholders have a single source of truth for the health and status of each customer Coordinate cross-functional communication and processes to help guide customers through their journey Create comprehensive analytics and dashboards that reflect a 360 view of the customer Prepare and deliver reports for QBR/EBR customer reviews Provide a channel for the teams to influence Product and Sales roadmaps Deliver updates and communications to internal & executives sponsors Build rapport and relationships with customers; ultimately achieving a trusted advisor relationship to be their voice within the OpenText walls Contribute to the continuous improvement and iteration of best-practices, process and templates of the Customer Success Manager role Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups,webinars etc. Establishing and maintain relation with internal delivery teams Working with Organizational stakeholders and drive process improvements Create and drive Success Plan frameworks and improve efficiency What you need to succeed Bachelor s degree required (MBA or equivalent leadership experience added advantage) Global exposure ; ITIL, Customer Success certified prefered 14+ years in enterprise customer-facing roles. Conversant in cloud technology and data center deployment, ITIL certification preferred A level of comfort with creating and balancing fact-based analytics with real world application Demonstrable experience in developing and rolling out customer satisfaction improvement programs Able to work independently with positive problem-solving attitude Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls, and project team direction and technical leadership), demonstrated experience in a consulting environment Solid work ethic with a willingness to work overtime when required OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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2.0 - 6.0 years

2 - 6 Lacs

Rajahmundry

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Apac Financial Services Private Limited is looking for Assistant Manager - FCU to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

Req ID: 298174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Voice Manager that enjoy solving problems, you will have strong Voice and network troubleshooting skills, drive to ensure robust network voice performance, and support secure communications with a high number of connected customers. You would manage a team of approximately 25 Resources globally. As part of Network Voice Team, the candidate's responsibilities will include day to day hands on network voice operations management, service management, change management etc., participation in on call rotations, create and maintain documentation. Insightful knowledge in Unified Communications and Contact Center planning & implementation (Cisco, Genesys, Nice Cxone, Ring Central), Support, site management, configuration of at least one of the vendors UC/CC product line. Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues. Must Possess exemplary communication (Written and Orally) , analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution. Core Competencies: Strong Technical skills in Contact Center and Unified Communications in atleast one of the vendors ( Cisco, Genesys, Ring Central, Nice CX) Strong relationship management skills. Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills. Excellent team collaboration, team motivation and relationship management skills Excellent leadership skills of both projects and people. Manage Shift Roasters for Support teams Define ways to improve operations through system optimization, Automations and see for ways how to reduce human efforts. Direct management and leadership of entire team including hiring, compensation, retention, KPI and performance management. Develop and execute mitigation plans for areas of non-performance. Manage relationship and serve as primary contact between multiple teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required. Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction. Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery. Oversee daily team meetings to set daily actions and follow up on same. Work closely with Client Account Directors on executing account strategies for account growth. Report recruiting activity and elevate any issues to account stakeholders and CORE leadership. Managing and motivating the team members - including career development, mentoring and performance management Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time. Actively engaged with offshore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly. Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence. Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management. Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member Manage internal technical / process audits which in turn help to manage performance matrix of team. Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes Govern overall project requirements for successful closure with lessons learnt from past while project is in transit. Pursuing Team members for initiatives like Peer review process to avoid getting escalations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ,

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4.0 - 5.0 years

8 - 12 Lacs

Patna

Work from Office

Dreamline Technologies Pvt Ltd. is looking for Project Manager - IT to join our dynamic team and embark on a rewarding career journey Project Planning: Developing project plans, defining project scope, objectives, and deliverables, and creating a detailed project schedule Resource Allocation: Identifying and assigning project resources, including team members, equipment, and budget allocation Risk Management: Identifying potential risks and issues, developing risk mitigation strategies, and ensuring that projects stay on track Communication: Facilitating communication among project stakeholders, team members, and other relevant parties, and providing regular project updates Quality Assurance: Ensuring that project deliverables meet quality standards and that the project follows best practices and industry standards Budget Management: Managing project budgets, tracking expenses, and making financial decisions to keep projects within budget Scope Management: Monitoring project scope to prevent scope creep and ensuring that project objectives are met Qualification: B.Tech or B.E. in Computer Science, MCA Have good experience in Government Sector. Worked on Dot Net. Process related to execute Tender. He or she can handle various Government Projects.

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5.0 - 10.0 years

7 - 11 Lacs

Mumbai

Work from Office

Finance Business analyst will be responsible for preparation of key deliverables related to budgeting, cost management, client management, SLA, Governance, Reporting, Efficiency tracking, driving reengineering projects, for ISPL Financial shared services, Mumbai Individual must possess strong expertise in the area of Finance, Stakeholder management, Communication Management and preparing presentations for senior management. Responsibilities Direct Responsibilities Internal Reporting & Governance Support the Business and Change management function for the Financial Shared services (FSS) business line within BNP Paribas. Preparation of quarterly and half-yearly Governance & Steerco packs for regional and team meetings with stakeholders and senior management. Prepare Corporate and Visitor packs for the Region and Country heads. Prepare Townhall decks for the internal and external meetings. Keeping track of seats for the entire department (DBT tool changes & BCP seats calculation) Headcount Monitoring of FSS resources by preparing monthly regional headcount file with the help of Vinci report. FSS Monthly Dashboard Creation - on HC, Cost, SLA, Efficiency, OPC, HR statistics etc. Preparation of Interplatform KPI dashboard on quarterly basis Financial Planning & Analysis Provide support in the entire Budgeting & Forecasting process for FSS Prepare FSS Regional Forecast & budget headcount file for FSS Preparation of Standard Template that needs to be presented to ISPL CEO Prepare necessary variance analysis supporting documents for tracking movements across teams, regions, hc type etc. Prepare the Headcount & Cost template file to be loaded into the tool Provide support in the preparation of Budget packs for regional heads Prepare region wise efficiency report across teams in accordance with long term plan Prepare consultancy report across projects and tracking of consultants against budget Cost Management Keep track of the invoices that are due over 90 days Contributing Responsibilities Resource Management Timesheet management SPEAR data management with justifications of resource movements in teams Headcount tracking and allocation across entities, regions and teams Prepare and distribute reports to different stakeholders (PPM, Business Owners, Project Managers, and Senior Management). Invoice Management Preparation of monthly input file for Quarterly Invoicing Preparing & Tracking of recipient mapping for distribution of invoices Provide support for query resolution on invoices from onshore. Governance Preparation of the governance packs for GSO, CFO, ISPL CEO and Finance COO Changes in the template and structure of governance packs Tracking of action items and completion follow up for every quarter Technical & Behavioral Competencies Must be efficient in MS Office and SharePoint Hands on experience in Tableau and Power BI Ability to get along and manage multiple stakeholders Specific Qualifications (if required) Graduate in commerce stream MBA in Finance is a preference Skills Referential Behavioural Skills : (Please select up to 4 skills) Client focused Creativity & Innovation / Problem solving Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: Ability to manage a project Ability to develop and adapt a process Analytical Ability Ability to develop and leverage networks Ability to understand, explain and support change Education Level: Master Degree or equivalent Experience Level At least 5 years

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1.0 - 3.0 years

2 - 6 Lacs

Udaipur

Work from Office

Consistently offer professional, friendly and engaging service to the children Supervise and plan all activities offered at the Kids Club Conduct and host birthday parties and special events at the Kids Club Creating new arts and crafts for the kids club Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction Report directly to Kids Club supervisor with any incidents, guests comments and feedback Being responsible for inventory of the arts and crafts and reporting when its low Ensure all areas are clean and well maintained for the children s safety Ensure that all attendants working in the Kids Club are following the procedures Responsible for designing the wall and window art work for the Kids Club Supervise the children in the kids club and ensure their safety while inside the club Support kids club supervisor at the reception when it is busy Perform other duties as assigned and requested Passion for working with Children Must be fun, creative, enthusiastic, positive, flexible and good at multi tasking Highly organized, results-oriented with the ability to be flexible and work well under pressure Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on the children s needs, remaining calm and courteous at all times

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4.0 - 9.0 years

6 - 10 Lacs

Mumbai

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Supreme Universal is looking for Assistant Manager/Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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3.0 - 7.0 years

14 - 18 Lacs

Hyderabad

Work from Office

PRINCIPAL ACCOUNTABILITIES 1. Planning and Preparation: a. Establish an audit team with appropriate expertise and qualifications. b. Review relevant regulations, guidelines, and company policies related to network empanelment. c. Develop an audit plan, including the scope, objectives, timelines, and resource allocation. d. Communicate the audit plan to relevant stakeholders and obtain necessary approvals. 2. Assessment of Existing Processes: a. Evaluate the existing network empanelment policies and procedures. b. Review the criteria and process for the selection, onboarding, and monitoring of third-party service providers. c. Assess the due diligence and background checks conducted on service providers. d. Verify compliance with regulatory requirements and industry best practices. 3. Sampling and Testing: a. Select a representative sample of third-party service providers for testing. b. Review the documentation and records related to the empanelment of the selected service providers. c. Conduct on-site visits or virtual assessments, as applicable, to validate the information provided. d. Test the effectiveness of controls and processes related to network empanelment. 4. Reporting and Recommendations: a. Document the findings, observations, and areas for improvement in a comprehensive audit report. b. Classify the findings based on their severity and impact. c. Provide recommendations for addressing identified gaps and enhancing the network empanelment process. d. Present the audit report to relevant stakeholders and management for review and discussion. Educational Qualifications MBBS / BE in Electronics/Mechanical/automobile/Electricals Professional education in Fraud / Forensic studies / Law / Risk management / Audit Work Experience Knowledge of – Audit, Data analysis, Fraud Risk Management, A minimum of 10 Years of work experience. (with at least 5 years of Fraud risk experience) Interview skills, Content writing skills, Team management skills Roles and Responsibilities 15

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5.0 - 9.0 years

8 - 12 Lacs

Chennai

Work from Office

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for a great Module Lead, to join our Validation team. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important. Your primary focus will be based on the below description Responsibilities: Taking ownership of Validation of one or more product lines Hands on work at an individual capacity leading to deliverables Review Product Requirements including Epics, User stories, Software Requirements etc. Author test cases in OQ and PQ protocols in line with the requirements and QMS guidelines Create realistic test cases and test data based on customer usage scenarios. Review Test cases, data, and Test designs. Diligently work with Product, Engineering and Testing teams to gain understanding of Product functions. Work in a highly collaborative team environment, with communication across many team members. Good understanding of the company QMS standards Author documents in accordance with the QMS guidelines Manage Internal and External Audits on Validation queries for respective products Daily and Weekly Status Reporting Strong Oral and written communication skills Team management duties: Scope the work and develop estimates. Allocate team members and collaborate with other Managers for assigning people to work. Guide the team members in their areas of work, from domain knowledge, product knowledge and QMS procedures perspective. Review the work of team members to ensure quality and timelines are met. Delivery focus Product quality and delivery timelines are the key focus. Ensure implementation of techniques to meet both quality and timelines. We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

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10.0 - 11.0 years

4 - 5 Lacs

Solapur

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Max Life Insurance Company Limited is looking for Assistant Manager - CAT Axis to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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10.0 - 11.0 years

4 - 5 Lacs

Patiala

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Max Life Insurance Company Limited is looking for Assistant Manager - CAT Axis to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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5.0 - 6.0 years

7 - 8 Lacs

Surat

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KP Group is looking for Asst. Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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4.0 - 7.0 years

6 - 9 Lacs

Vadodara

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KP Group is looking for Asst. Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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7.0 - 12.0 years

35 - 50 Lacs

Hyderabad

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Job Summary We are looking for an adept leader to spearhead Medical Affairs in Emerging Markets across therapy areas. The role is integral to achieving disease and therapy area leadership, improving product access, conducting impactful scientific initiatives, contributing to evaluating new products, fostering KOL (Key Opinion Leaders) connections, planning evidence generation, and guiding marketing teams for compliance. Roles & Responsibilities • You will be responsible for reviewing and approving promotional inputs, ensuring compliance with SOPs (Standard Operating Procedures) and regulations, with a target of 90% approval within 2 to 5 working days. • Your role involves organizing webinars, CMEs (Continuing Medical Education), ISPs (Investigator-Sponsored Program), advisory board meetings, and preceptorship programs for various countries, including preparation of scientific agendas, providing literature and presentations, and coordinating with faculties for ISPs. • You will provide strategic support for new and existing products, developing medical strategy for new launches, offering strategic inputs for existing products, and contributing to communication development. • You will be responsible for ensuring compliance in medico-marketing activities, including print/digital input approvals, other medical affairs activities, selection of speakers, deciding FMV, and evaluating participation criteria. • You will lead evidence generation activities and publications for major products across Emerging Markets (EM) countries. • You will be responsible for the evaluation of new products, identifying products to build a robust portfolio across therapy areas. Your role involves providing medical rationale and analysis for selected products to BD (Business Development), Portfolio, and CoE (Center of Excellence) teams. • You will conduct Advisory board meetings to gather the opinions of Key Opinion Leaders (KOLs) on new products. Additionally, you will prepare target product profiles for proposed differentiated products, including details on the rationale, desired pharmacokinetics, and endpoints to be studied in various stages of drug development. You will also create slides on the medical rationale of differentiated products and present them to internal approval committees and regulatory bodies for necessary approvals. • You will be responsible for conducting training sessions and preparing slides or manuals for new launches with CoE and country teams in EM, and conducting sessions on scientific updates on existing products. • You will compile recent conference updates and circulate them to CoE and the Marketing team in EM for each therapy area. Your role involves providing regular periodic updates on major brands/therapy areas and supporting digital activities such as websites for doctors, Medznat in APAC (Asia-Pacific) countries, video review and approval for digital platforms, digital content quality review and revision, and support for website launch and webinars/CMEs for digital platforms. Qualification Educational qualification: An M.D. Minimum work experience : 7 to 8 years of relevant experience from reputed pharmaceutical companies in GLP-1 therapy area Skills & attributes: Technical Skills • Experience in clinical research, and in -depth knowledge of regulatory standards in the pharmaceutical and medical field • Technical Skills in organizing and managing diverse events. • Knowledge and experience in developing strategic medical plans for new product launches and providing valuable inputs for existing products. • Expertise in leading evidence generation activities and publications for major products in EM (Emerging Markets). • Ability to evaluate new products, identify portfolio enhancement opportunities, and conduct advisory board meetings for gathering key opinion leader insights. • Proficiency in managing digital activities, including websites, video reviews, digital content quality review, and approval for various platforms. • Skills in conducting training sessions. • Proficiency in regular usage of computers. Behavioural Skills • Keen attention to detail for ensuring accuracy in promotional inputs, compliance reviews, and event coordination. • Effective communication for collaborating with cross-functional teams, coordinating events, and providing strategic support • Ability to convey complex medical concepts to diverse stakeholders. • Ability to adapt to changing regulatory requirements, market conditions, and evolving product portfolios. • Strong organizational and time management skills for handling multiple tasks and priorities. • Ability to influence and guide teams, especially in cross-functional collaborations. Additional Information About the Department Emerging Markets Branded generics is one of our biggest businesses in Emerging market and our branded products are available 48 countries across 5 regions. Our key markets are Russia, China and Brazil. We also have presence in Latin America, Africa, Australia, New Zealand, ASEAN (Association of Southeast Asian Nations), CIS and Romania. We have added 13 new geographies in the last 5 years. In the last 4 years, our emerging markets business’ growth rate has doubled (June ’22). Our diverse portfolio spans all segments. We are continuously advancing technologies, enhancing efficiency of operations and increasing our portfolio of highest-quality quality products. With nearly 40 products and 6 mega brands, Russia is a key market. With more than 30 years of operations in the region, as of FY22, we have reported a year-on-year growth of 32%. This was driven by improved existing business performance, launch of new products during the year along with divestment of some non-core brands. 6 key products were ranked among the top 200 bestselling formulation brands, as per IQVIA in its report for the 12-month period ended 31 March, 2022. 5 of our leading products were voted as the ’Product of the Year’ by the consumers – reaffirming the trust that the people of Russia have in them. We are among the earliest Indian pharma companies to have a business presence in China. We have a representative office that focuses on filings and approvals, including the Group Purchasing Organisation (GPO). Our joint venture entity (Kunshan Rotam Reddy Pharmaceutical Co. Ltd) offers a portfolio of niche and essential products, strengthening our presence in China. In Latin America we have a strong presence in Brazil and Colombia. In just a little over five years in Brazil, our team has established itself in the region with our diverse portfolio. Our primary focus in Brazil is oncology and institutional. Our team in Colombia was certified as a ‘Great Place to Work’. Through our comprehensive COVID-19 portfolio, we were able to reach over 5 million patients in low and middle-income countries. With the aim of reaching more and more patients around the world, we are harnessing our deep science capabilities to create a robust portfolio in the region to become the partner of choice. Our teams in China, Brazil, Colombia and Thailand, Malaysia are a certified great place to work. Our team in Russia is among the top 3 in Head-hunter’s Best Employer Ranking in 2022. These recognitions reaffirm our commitment and efforts to bring science, technology and innovation together to offer affordable medicines and solutions beyond the pill to patients in the region. As the need, scope and standards of healthcare evolve, we keep track of emerging needs to contribute to patient welfare. After all, Good Health Can’t Wait Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

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2.0 - 5.0 years

12 - 17 Lacs

Bengaluru

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Develop a detailed project plan Understanding of SDLC to lead Software development projects across global teams using both waterfall and agile methodologies with focus on incorporating iterative releases into the design and release control processes. Management of change throughout the project delivery Collaborates effectively and consistently with project sponsor, key stakeholders, cross functional teams and core team to enlist project support and facilitate completion of work. Cultivates talent, acts as a coach and mentor, generates momentum while keeping teams laser focused on deliverables and managing overall project strategy Demonstrate strong technical leadership including solid communication and analytical skills with thorough understanding of Package Implementation and successful problem definition, decomposition, estimation and resolution Work with customers to define requirements for product features, data services, analytics and solution architecture Identify risks in project during planning and Perform risk management to minimize project risks Schedule and lead weekly project status meetings, and monthly leadership review meetings Schedule and Lead customer demos for getting progressive review of the package being implemented Lead delivery and refinement of customer contract documentation for scope, schedule, and payment milestones Assist in formulation of nuclear software Implementation strategy and implementation roadmap Project Management - Scope, Budget, Risks, Requirements, Testing, Resource Management Leverage Agile, Waterfall, Hybrid project management methodologies Build strong relationships with Business and software teams to drive schedule adherence and represent the voice of the customer Proactively drive the prioritization, budgeting and resource planning of development work to support business objectives and customer outcomes Strong attention to detail and multi-tasking skills. Excellent client-facing and internal communication skills Excellent written and verbal communication skills Prior Experience: Experience of Project Management as described above in the domain of IT Software Development, Package Implementation (PLM, ERP, CRM etc..) is a must Certifications: PMP, Prince-2, Scrum etc.. A bachelor's degree in information technology, Computer Science, Mechanical or a related field

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2.0 - 5.0 years

2 - 6 Lacs

Perinthalmanna

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IMAGE MOBILES AND COMPUTERS is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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5.0 - 7.0 years

2 - 6 Lacs

Bengaluru

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Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M & E to the Facility Manager Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports Ensure the SLAs are being met without any deviation Ensure all compliances are met as per EHS, requirement Ensure Pos / Work orders, work permits are issued before starting any job Ensure power uptime 100% for critical equipments always Incidents to be reported as per the procedures and SLAs Take up and complete Energy Conservation projects and ensure targets are achieved Ensure the gap analysis reports are closed on priority Coordinate for internal modification works Coordinate for any Client visits / events Ensure compliance is 100% Validate the electricity bills and provide recommendations accordingly Provide appropriate data for MIS and any other reports as required Accountabilities Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical Contract Administration experience of 5 yrs or more desirable Very Good people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems 90% of SLAs are to be in green Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required

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1.0 - 3.0 years

9 - 14 Lacs

Mumbai

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We seek a proactive Project Manager with 35 years of relevant experience overseeing software delivery for client and internal projects. You will be responsible for project planning, resource coordination, and stakeholder communication, ensuring projects are completed on time, within scope, and on budget. Roles and responsibilities : Manage end-to-end project execution for web and mobile application development projects. Collaborate with clients, product owners, designers, and developers to define and refine project scope and deliverables. Monitor project milestones, timelines, and budget, and adjust plans proactively as needed. Lead Agile ceremonies and maintain project documentation, task boards, and reports. Serve as the primary point of contact between technical teams and stakeholders. Ensure effective communication across teams and resolve project-related issues efficiently. Skills and qualifications : 3-5 years of project management experience, preferably in a software development or digital agency setting. Strong organisational and multitasking skills, with a detail-oriented approach. Solid understanding of SDLC and Agile project management practices. Experience using project tracking tools such as Jira, ClickUp, or Asana. Excellent interpersonal, written, and verbal communication skills. Bachelors degree in Business, IT, or a related field (PMP or Scrum certification is a plus). Experience working with international clients and cross-cultural teams. Basic technical knowledge of software development, UI/UX, or QA processes.

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10.0 - 15.0 years

6 - 10 Lacs

Ranchi

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Education: B.Tech/B.E. Civil Engineering Job Summary: The Project Manager will oversee and manage construction projects from planning to completion, ensuring projects are delivered on time, within scope, and within budget. The role involves coordinating with architects, engineers, contractors, and stakeholders to maintain high standards of quality, safety, and compliance. The ideal candidate should have strong leadership abilities, in-depth knowledge of construction processes, and excellent problem-solving skills. Key Responsibilities: 1. Project Planning Scheduling: Develop detailed project plans, schedules, and work timelines in collaboration with the project team. Plan and allocate resources, including labor, materials, and equipment. 2. Budget Management: Prepare project budgets, monitor costs, and ensure projects stay within financial targets. Approve and track expenditures, handling budget adjustments as needed. 3. Team Coordination: Lead and manage on-site construction teams, ensuring that tasks are completed as planned. Foster strong collaboration among project teams, subcontractors, and other stakeholders. 4. Compliance Safety: Ensure that all work complies with local building codes, regulations, and safety standards. Implement and monitor safety protocols to create a safe working environment. 5. Risk Management: Identify potential project risks and develop effective mitigation strategies. Address and resolve issues that may impact project timelines or quality. 6. Quality Assurance: Oversee the work being performed to ensure it meets the required specifications and quality standards. Conduct regular site inspections and quality checks. 7. Stakeholder Communication: Serve as the primary point of contact for clients, providing updates and managing expectations. Prepare and present project reports and documentation for stakeholders. 8. Project Closure: Ensure proper handover and project documentation upon completion. Conduct post-project evaluations to identify lessons learned and best practices for future projects. Requirements: Bachelors degree in Construction Management, Civil Engineering, or a related field. 10+ years of experience in construction project management or a similar role. Proficiency in construction project management software (eg, Primavera P6, MS Project). Strong understanding of construction methods, processes, and safety regulations. Excellent leadership, communication, and negotiation skills. Ability to manage multiple projects and prioritize tasks effectively. Valid PMP or construction management certification is preferred. Preferred Qualifications: Experience managing road and bridge construction projects. Familiarity with modern construction technologies and sustainable building practices. Advanced knowledge of contract management and dispute resolution

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20.0 - 25.0 years

3 - 7 Lacs

Pune

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About Us Tata Consulting Engineers Limited (TCE) is the largest Indian private sector engineering and project consultancy and an emerging global leader in integrated engineering solutions. With more than 60 years of engineering excellence, TCE has a presence in over 64 countries and over 12000 completed projects, the company operates in 3 core Industry segments -Infrastructure (Water, Environment, Urban Development, Buildings, Manufacturing Facilities, Ports and Harbours, Transportation), Power (Thermal, Hydro, Nuclear, Renewable, Transmission and Distribution) and Resources - Hydrocarbons and Chemicals (Oil, Gas and Refineries, Chemicals, Petrochemicals, Fertilizers, Speciality Chemicals, Pulp and Paper, Cement, Food, Pharmaceuticals and Beverages, Tyre, Glass) as well as Mining and Metallurgy (Mining, Geology, Beneficiation, Steel, Non-ferrous). TCE serves domestic as well as international markets and is known for several first-of-its-kind projects offering Engineering Studies, Design Engineering Services, Project Management Consultancy Services, OPEX and IIOT across all three verticals. A part of Tata Group - India’s most respected group, TCE is a 100 percent subsidiary of Tata Sons Limited Design your Future with us At TCE, you will experience a supportive environment that empowers you to excel, whether you are based in our offices or at a client site. We embrace diversity, equity, and inclusion, fostering a workplace where every individual can thrive by contributing their unique skills and perspectives to deliver exceptional results for our clients. Our comprehensive compensation and benefits packages are designed to meet the diverse needs of our employees and their families, complemented by a robust global well-being program. As a leading global infrastructure firm, we are committed to your growth and success, offering access to cutting-edge technology and impactful projects that offer flexibility and significant professional opportunities. Join us and become part of a global company that values your potential and supports your career development. Purpose & Scope of Position The Senior Project Manager manages all aspects of the development and implementation of large, multifaceted projects and takes projects from original concept through to final implementation under general direction of either a Program Manager or in some cases a Project Director. Senior Project Manager leads and directs high-priority projects, which often require considerable resources and high levels of functional integration. She/He is responsible for taking the projects from original concept through final implementation. The Senior Project Manager interfaces with all areas affected by the project including end users, distributors, and vendors. She/He ensures adherence to quality standards and review project deliverables. Experience • Minimum last 5 years as a Senior Project manager • Preferable to have had some experience on large size of projects • Preferable to have some design management experience and/or experience of managing the interpretation of specifications • Must have worked as a PM from inception to completion on a large projects Qualification • Postgraduate or graduate in an engineering discipline • 10 years post qualification experience in Project Management Key Responsibilities 1. Initiates projects following appropriate project management methodology including gathering and defining comprehensive project requirements, ensuring for strategic alignment, developing project charters, project plans, budgets and schedules, determining staffing requirements, and forming cross-functional project teams. 2. Defines and follows project management methods, procedures, and quality objectives, including metrics for assessing progress. 3. Balances workload, provides technical and analytical guidance and work direction to project team, including scheduling, assignment of work, review of project efforts and removal of roadblocks which inhibit project success. 4. Assesses variances from the project plans, budgets and schedules, develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives, and keeps management aware of the situation. 5. Ensures that all team members have the tools and training required to perform effectively, and provides the team with constructive feedback as it pertains to project performance. 6. Evaluates and ensures for sponsor/client satisfaction at project completion. 7. Drafts contracts and Service Level Agreements and manages RFIs/RFPs for evaluation, selection and procurement of products and/or services from vendors. 8 Identifies potential areas for improvement in current methodologies and provides coaching to project managers. 9 Coordinating the value management strategy. 10 Facilitating effective communication and action as main point of contact between the client and delivery team. 11 Establishing a mechanism to ensure collaborative problem solving with the project team, this will involve regular dialogue with contractors, team working and risk-sharing. 12 Ensuring the site delivery team receives the necessary stakeholder decisions in a timely fashion. 13 Negotiating and converting contracts as required by the project Competencies Manages Conflict Self-Development Drives Results Ensures Accountability Optimizes Work processes Plans and Aligns Decision Quality Situational Adaptability Tech Savvy Interpersonal Savvy

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5.0 - 10.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M & E to the Facility Manager. Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports. Ensure the SLAs are being met without any deviation. Ensure all compliances are met as per EHS, requirement. Ensure Pos / Work orders, work permits are issued before starting any job. Ensure power uptime 100% for critical equipments always. Incidents to be reported as per the procedures and SLAs. Take up and complete Energy Conservation projects and ensure targets are achieved. Ensure the gap analysis reports are closed on priority. Coordinate for internal modification works. Coordinate for any Client visits / events. Ensure compliance is 100%. Validate the electricity bills and provide recommendations accordingly. Provide appropriate data for MIS and any other reports as required. Accountabilities. Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical. Contract Administration experience of 5 yrs or more desirable. Very Good people skills and ability to interact with a wide range of client staff and demands. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. 90% of SLAs are to be in green. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required.

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