55 Scom Jobs - Page 2

Mandatory Skills: Excellent Oral and written communication skills 5 -8 yrs of exp in Linux and Systems administration and automation in enterprise environment Administration and installation of Linux servers (SuSE Linux Enterprise, RedHat, CENTOS) exp with Linux in Cloud and Container platforms. Experience with tools like Docker & Kubernetes is desired. Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10,11) (MCSA & RHCSA certifications) Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification a must). Experience with HP server and storage platforms would be an added advantage. Expert knowledge of Server hardware and monitoring concepts related to the same. Working knowledge of enterprise monitoring tools like SCOM & Nagios would be desired. Primary Roles & Responsibility: Monitoring health of Datacenters worldwide & taking corrective actions. Support virtualization & network related topics. Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support. Monitoring and maintaining local inventory of hardware & Software. Experience in a fast pace 24X7 environment, need good time management, solid communication skills, and quick response. Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills. Hands-on experience providing end-user support in a high availability, mission critical support operation. Managed Services Support experience is a plus. Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization. Strong knowledge of standard hardware & software configurations, Storage and Computing preferred. Demonstrates skill, knowledge and understanding of company, products, job duties, and appropriate work methods.

Role & responsibilities Work experience in IT Operations Centre (Mid to enterprise size environments). Advanced knowledge with monitoring tools (SCOM & Solarwinds). Proficient in identifying, diagnosing, and resolving network and server issues. Experience with ticketing systems (ServiceNow) to track and prioritise incidents. Proficient in handling high-priority incidents (P1 and P2). Expert knowledge with remote management and support protocols for data center operation. Strong Knowledge in troubleshooting and maintaining Windows Server 2016, 2019 and 2021. Proficiency in managing and patching Hyper-V hosts and Virtual Machines. Experience in implementing security patches and updates to protect systems from potential threats. Commitment to continuous learning and improvement in NOC operations. The candidate should have a Continual Service Improvement (CSI) mindset. Strong analytical and problem-solving abilities. Excellent collaboration skills, with the ability to work effectively with SME teams. Strong in writing clear and concise professional business emails. Thorough understanding of the ITIL-V4 framework. Ability to stay calm under high pressure situations. Willingness to work in shifts, including nights, weekends, and holidays due to business requirements. Preferred candidate profile

Role & responsibilities Candidates selected for Managing Linux Servers have to perform following role: Sound Knowledge to install, configure, upgrade, monitor, and manage multiple Linux Servers in standalone and cluster environment. Perform server patching & releases/upgrades, backup, recover/restore OS. Identify and provide technical resolution for potential security breaches. Flexible for 24x7 work environment in 8 hour shifts Please send us at puneet@mounttalent.com

Role & responsibilities 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc.

send cvs to shilpa.srivastava@orcapod.work with subject IOC Roles and Responsibilities Expertise in using monitoring tools (SCOM & Solarwinds) to oversee server and network performance. Delivering Level 2 support for server and network-related issues. Take ownership of critical incidents, ensuring timely and effective resolution. Participate in Major Incident Management (MIM) calls as and when required. Analyze and prioritize alerts based on severity and impact. Work closely with Subject Matter Experts (SMEs) from various IT teams to resolve complex issues. Server management and support for Hyper-V & VM-Ware, which includes server checkpoint creation and deletion, addition of RAM and CPU, and the integration of new data drives. Join collaborative calls with other engineering teams to support and facilitate network and firewall changes. Work with vendors for timely replacement of server hardware components. Identify and resolve common OS problems, escalating complex issues to higher-level support when required. Monitor and manage the health of the physical server estate. Level 1 support for cloud platforms (Azure & AWS), including software troubleshooting and installation. Participate in scheduled maintenance activities and provide support during planned outages. Escalation for critical issues through the On-call Process. Communicate effectively with internal teams and external vendors to resolve issues. Perform patching for Hyper-V hosts on physical servers and manage the migration of virtual machines (VMs) from the host. Create baselines following the release of Microsoft patches to ensure systems are up-to-date and secure. Conduct patching of management hosts with minimal downtime, particularly focusing on System Center Virtual Machine Manager (SCVMM).

Title: Sr. System Engineer Location: Gurgaon, India Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview Are you a Sr. Systems Engineer looking for a company that is building industry leading hybrid cloud technologies? Fareportal is a hybrid travel agency with a commitment to the very best customer experience through any channel our customers want to use. The Systems Engineer will help Fareportal drive a world class infrastructure supporting an omnichannel, Customer Travel experience through our unique blend of web, mobile, voice, chat, and API economy infrastructure. We are looking for someone to help us take our infrastructure, IaaS, and hybrid cloud capabilities to the next level, with heavy automation of infrastructure components built from best practice components. This position will be based out of Gurgaon (work from office) We will need you to: Responsibilities: 1. System Design and Implementation: Design, implement, and manage virtualized solutions (e.g. Hyper-V, VMWare, Open hypervisor) ensuring alignment with business needs and industry standards. 2. Technical Expertise: Serve as the primary technical authority for Microsoft (server), HPE (Blade server, Logical Enclosure, OneView, Composer Clustering etc.) and Hypervisor technologies. Additionally, good understanding of storage technologies (SAN, NAS, Blob etc.) 3. Systems Integration: Facilitate the integration of storage solutions with Hyper-V hypervisor and server environments. Collaborate with cross-functional teams to ensure seamless interoperability and optimal performance. 4. Infrastructure Service: Good understanding of infrastructure services like AD, LDAP, Radius, DC, Proxy, DNS, SMTP, SFTP 5. Performance Optimization: Monitor and optimize System and storage performance, capacity, and reliability. Implement strategies to enhance performance and efficiency across Dell, HPE, and Hitachi storage environments, considering Hyper-V hypervisor and server configurations. 6. Troubleshooting and Support: Investigate and resolve complex storage-related issues, including those related to Hyper-V hypervisor and servers. Provide technical support and guidance to internal teams and vendor support personnel to ensure timely issue resolution. 7. Capacity Planning and Scalability: Conduct capacity planning assessments to forecast storage growth and anticipate future needs. Recommend and implement scalable solutions to accommodate business growth and evolving requirements, considering Hyper-V hypervisor and server workloads. 8. Security and Compliance: Ensure storage solutions comply with security standards and regulations. Implement access controls, encryption, and other security measures to protect data integrity and confidentiality. Apply knowledge of Hyper-V hypervisor and server security best practices. 9. Documentation and Training: Maintain up-to-date documentation of storage and systems configurations, procedures, and policies. Provide training and knowledge transfer to IT staff on storage technologies, Hyper-V hypervisor, and server configurations. 10. Vendor Management: Evaluate and select storage vendors and products from Dell, HPE, and Hitachi based on business requirements and technical specifications. Manage vendor relationships and coordinate support activities as needed. Required Qualifications/Skills BE/B. Tech in Computer Science, Information Technology, or related field Minimum 5 Years experience in designing, implementing, and managing virtualized system solutions from HPE environments. Systems Administration : Proficiency in managing and maintaining server infrastructure, including operating systems (e.g., Windows Server, Linux). Storage Administration : Expertise in configuring, optimizing, and troubleshooting storage solutions such as SAN, NAS, and object storage (e.g., Dell EMC, NetApp, Hitachi). Virtualization Technologies : Experience with virtualization platforms like VMware vSphere, Microsoft Hyper-V, or Citrix XenServer Networking : Basic Understanding of networking Port, Protocols, VLANs etc. Scripting and Automation : Proficiency in scripting languages (e.g., PowerShell, Bash, Python, Ansible) and automation tools/CICD to streamline tasks and workflows. Monitoring and Alerting : Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus) to monitor system and storage performance and configure alerts. Backup and Recovery : Knowledge of backup and recovery solutions, including strategies for data protection, disaster recovery, and backup software. Security : Understanding of security best practices, including access controls, encryption, vulnerability management, and compliance requirements Public Cloud: Understanding of Azure and AWS Troubleshooting : Strong problem-solving skills to diagnose and resolve complex system and storage-related issues Project Management : Skills in project planning, execution, and coordination to lead system and storage-related projects from initiation to completion. Continuous Learning : Commitment to staying updated with emerging technologies, industry trends, and best practices in systems and storage engineering. Team Collaboration : Ability to work collaboratively in cross-functional teams and mentor junior engineers, sharing knowledge and expertise. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations, or requirements posted here at any time at the Companys sole discretion, with or without notice.

Job Position - Windows VMware Support Engineer Exp - 4-8 years Location - Gurugram Skills - Windows admin,VMware, MDM Mangement, SolarWinds Notice period - Immediate - 15 days We are looking for a skilled Windows & Vmware Administrator to join our IT infrastructure team. The ideal candidate will have hands-on experience in Windows server administration, VMware environments, endpoint management, MDM solutions, software deployment, and monitoring tools like SolarWinds. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and desktop environments, including patching, updates, and performance tuning. VMware Management: Administer virtualized environments using VMware vSphere, ESXi, and vCenter. Endpoint Administration: Oversee endpoint security, configuration, and compliance across desktops, laptops, and mobile devices. MDM Management: Implement and manage Mobile Device Management (MDM) solutions such as Intune, AirWatch, or similar platforms. Software Management: Deploy, update, and manage software applications across the organization using tools like SCCM or equivalent. Monitoring & Alerting: Utilize SolarWinds or similar tools to monitor system health, performance, and availability. Troubleshooting: Provide Tier 2/3 support for system and endpoint issues, ensuring minimal downtime and high user satisfaction. Documentation: Maintain accurate documentation of systems, procedures, and configurations. Qualifications: Experience in Windows system administration. Strong knowledge of VMware virtualization technologies. Experience with endpoint management and MDM platforms. Proficiency in software deployment and patch management. Familiarity with monitoring tools like SolarWinds. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities

JOB Description Monitoring entire infrastructure of client using various monitoring tools like SCOM, SolarWinds, Telegraph, OEM. Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting Scheduling Maintenance Mode for planned Activity. Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. CMDB Inventory Management - Onboarding and Offboarding of Device s are commissioned/decommissioned. Coordinating with Service Provider for MPLS related outage Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.s Candidate Skills: Good in Communication Salary: Upto 4.5 LPA Notice Period: Immediate Joiner Exp: Minimum 2 Years Relevant Job Category: NOC Engineer Job Type: Full Time Job Location: Chennai

Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What youll be doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable.

Role & responsibilities The position We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring. As the Lead Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions. This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance. Roles and Responsibilities Monitor System Performance: Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability. Troubleshooting and Issue Resolution: Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime. Capacity Planning: Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance. Incident Response: Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly. Monitoring Tools Management: Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications. Performance Analysis: Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities. Cloud Monitoring: Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively. Synthetic Monitoring: Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience. Documentation and Reporting: Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics. KPIs and Dashboards: Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management. Team Leadership: Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices. Skills Bachelor's degree in Computer Science, Information Technology, or a related field. (Master's degree preferred) Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role. Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools. Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization. Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, communication, and team collaboration abilities. Experience in publishing KPIs, dashboards, and other reporting mechanisms. Good to have : Relevant certifications such as ITIL Foundation, Certified Monitoring Professional (CMP), Microsoft Certified: Azure Administrator Associate, and Microsoft Certified: SCOM (if available) are a plus Interested candidates please apply on the given link https://apply.workable.com/ezrecruiting/j/1217C832C7/

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technology solutions Conduct regular system audits Train team members on new technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration Strong troubleshooting skills Experience in hardware/software support Knowledge of server and network areas Familiarity with software solutions/vendors/brands SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 5 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

The SolarWinds role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SolarWinds domain.

The SCCM admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SCCM admin domain.

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

Providing assistance to the application team in identifying database problems Knowledge on always-on, Mirroring and Replication Knowledge on Backup and Recovery Experience on SQL server Version, Database migrations Experience on creating and troubleshooting SQL Server Agent Jobs Database Maintenance activity Database files management Knowledge to TDP / TSM / Veeam for data backup and recovery Database Security adherence Co-ordinate with customers / other teams / vendors in resolving requests and incidents Process adherence, process improvements and knowledge management Involve in problem management SCOM, PowerShell

Around 7+ years of development experience in SharePoint On-Premises and SharePoint Online , including both custom solutions and OOTB solutions. Strong experience in Office 365 and SharePoint technologies, from requirement gathering to solution design and implementation. Extensive experience in developing custom modules using SharePoint Object Model (SSOM, CSOM, JSOM, jQuery, REST API, AngularJS, NodeJS, TypeScript, etc.), along with ASP.Net and .NET 4.0/4.5 development. Strong knowledge of jQuery, JavaScript, HTML, Bootstrap, and CSS. At least 2 years of experience in building SharePoint solutions using SPFx, REST API, Graph API, PowerApps, and Power Automate. Extensive knowledge of writing stored procedures.

Job Title: SQL DBA Developer Location: Chennai Experience: 4-8 Years Shift Timings: 6.30 AM - 10.30 PM Providing assistance to the application team in identifying database problems. Knowledge on always-on, Mirroring and Replication. Knowledge on Backup and Recovery . Experience on SQL server Version, Database migrations . Experience on creating and troubleshooting SQL Server Agent Jobs . Database Maintenance activity. Database files management. Knowledge to TDP / TSM / Veeam for data backup and recovery. Database Security adherence. Co-ordinate with customers / other teams / vendors in resolving requests and incidents. Process adherence, process improvements and knowledge management . Involve in problem management. SCOM, PowerShell.

Job Purpose: A Storage Administrator plays a crucial role in managing and maintaining an organizations data storage systems Job Description: System Maintenance: Perform regular maintenance checks, troubleshoot issues, and optimize storage performance Storage Provisioning: Configure and administer storage solutions such as NAS (Network Attached Storage), SAN (Storage Area Network), and DAS (Direct Attached Storage) Disaster Recovery: Develop and implement disaster recovery strategies to protect data integrity and availability Performance Tuning: Monitor and tune storage systems for optimal performance Technical Skill: 10+ working experience in managing and administrating Datacenter In-depth technology knowledge about Dell PowerMax block storage Configuration, tunning, security and administration Have experience of deploying, configuring and troubleshooting Dell ISILON storage Working experience on Severs (ESXi hosts, bare metal servers) Able to administrate, configure and manage file shares Have experience with Dell Open Manage Enterprise (OME) Have Experience with Dell PowerEdge compute Firmware lifecycle Have experience of managing Firmware lifecycle upgrades on Dell Storages Experience with cabling troubleshooting Ethernet and Fiber-channel connectivity Ability to create baselines to manage the lifecycle of ESXi hosts & VM hardware tool versioning Have experience in VM deployment and configuration Experience with VMware operations for Performance troubleshooting, automation & capacity planning along with appliance lifecycle Proficient in VM deployment and Configuration Ability to migrate workloads to and from various vSphere instances as needed Have experience of managing Dell IDPA appliances for backup & restoration Have experience of storage replication technology and tools Have in-depth understanding on storage encryption and compressions features Have experience of writing SOPs, standard guidelines documentations Work with Compliance team to understand security need and provide industry best recommendation Have worked on Datacenter migration projects from planning to deployment phases Have experience on managing administrating windows servers Excellent trouble shooting skills (performance, connectivity, system resources) Experience with SCOM tool administration and monitoring Qualifications and Education Requirements Bachelor's degree in CIS, MIS or equivalent work experience Experience with Dell Technologies and Tools Good communication skills Project management skills is plus JIRA tool knowledge is plus Excellent organizational skills The use of good judgment and good interpersonal communication skills Exercises confidentiality and discretion

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in 'show ip route' 'sh mac address-table' etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Security Analyst IAM - Governance Roles & Responsibilities a. Execute IAM controls crucial to identity lifecycle management (e.g, access request, access administration, termination monitoring, access reconciliation, etc.) b. Execute role and user access certifications for applications and systems to ensure compliance with SOX (Sarbanes-Oxley) and SOC requirements. c. Maintain changes required to keep SOP's up to date d. Contribute to process improvement initiatives. Required Skills Iam,Security Analysis,Identity Access Management

Dear Candidate, We are hiring an Observability Engineer to enhance monitoring, tracing, and system visibility. Key Responsibilities: Build and maintain observability dashboards. Integrate logging, metrics, and tracing. Help teams debug using distributed tracing and logs. Required Skills & Qualifications: Experience with OpenTelemetry, Grafana, Prometheus, Loki. Strong scripting and DevOps background. Understanding of distributed systems. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Database Administration Associate Location: Chennai Duration: 12 Months Work Type: Onsite Position Description: Providing assistance to the application team in identifying database problems. Knowledge on always-on, Mirroring and Replication. Knowledge on Backup and Recovery. Experience on SQL server Version, Database migrations. Experience on creating and troubleshooting SQL Server Agent Jobs. Database Maintenance activity. Database files management. Knowledge to TDP / TSM / Veeam for data backup and recovery. Database Security adherence. Co-ordinate with customers / other teams / vendors in resolving requests and incidents. Process adherence, process improvements and knowledge management . Involve in problem management. Knowledge on SCOM, PowerShell. Skills Required: MSSQL, Powershell, Performance Tuning, HA, Auditing Experience Required: 3 to 4 years working experience in Microsoft SQL database administration possessing the skills detailed in the above position description. Education Required: Bachelor's Degree TekWissen Group is an equal opportunity employer supporting workforce diversity.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The primary purpose of this position is to design, deploy, and configure SCOM to efficiently monitor IT infrastructure, including servers, applications, and network devices. The role involves developing and maintaining custom monitoring solutions, analyzing SCOM alerts, and collaborating with IT teams to ensure effective incident management. The position requires strong technical skills, effective communication, and the ability to automate routine tasks to improve operational efficiency. Essential Duties: Efficiently monitor IT infrastructure, including servers, applications, and network devices. Install, configure, and troubleshoot SCOM management packs for various technologies and applications. Create and maintain custom monitoring solutions and workflows to proactively identify and troubleshoot potential issues. Automate routine SCOM tasks and reporting to improve operational efficiency. Analyze SCOM alerts, diagnose root causes of incidents, and escalate critical issues to the appropriate teams. Provide application support for the SCOM platform and create and maintain monitoring and notification rules. Maintain and update SCOM documentation to ensure clear procedures and knowledge transfer. Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed. Collaborate with IT teams (infrastructure, application, security) to define monitoring requirements and ensure effective incident management. Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality and reliability. Create custom reports on SCOM monitoring results, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts. Stay up-to-date on the latest SCOM features and best practices. EDUCATION/CERTIFICATIONS Required Bachelors Degree from an accredited college or university Preferred At least Seven (7) years of related SCOM experience, preferred at least Nine (9) years of SCOM experience TECHNICAL/SOFT SKILLS Required Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019; Experience in application/network performance and availability monitoring; Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM Preferred Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19; Experience with Azure PaaS, IaaS, and VMware EXPERIENCE RequiredAt least Seven (7) years of related SCOM experience PreferredAt least Nine (9) years of SCOM experience LEADERSHIP SKILLS Required Ability to manage and collaborate with IT teams, strategic thinking, problem-solving Preferred Mentoring, conflict resolution At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.