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GTT Communications logo
Engineer, Cloud Services Operations ( Junior) GTT Communications

4.0 - 6.0 years

7 - 10 Lacs

Pune

Remote

Team Description & Purpose of Role: Role Overview: As a Junior Cloud Services Engineer, you will be the first point of contact for cloud-related incidents and service requests. You will play a key role in ensuring the smooth operation of cloud services by providing first-line support, managing escalations, and maintaining high levels of customer satisfaction. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving. About the team: The Cloud Services Operations is part of a Pan-European group of service professionals responsible for providing and maintaining GTT Core Platforms to ensure customer service availability and satisfaction of ...

Posted 2 months ago

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