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Sr. Systems Engineer SoftTech Services

7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a Systems Engineer at the company, your role involves configuring, deploying, troubleshooting, and providing ongoing operations and maintenance support for client and Clients infrastructures (OS: e.g., Windows, Linux, VMware), primarily focusing on post-implementation support. You will work as part of a 24/7 team to ensure a secure and stable environment, ensuring smooth operations for customers. Additionally, you will serve as an escalation point for Systems Engineer I and II and provide coaching for the team. Key Responsibilities: - Monitor emails for incoming issues, updates, or questions from customers/colleagues. - Manage ticket management system, including incoming tickets and updat...

Posted 1 month ago

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