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2.0 - 6.0 years
5 - 10 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work with vendors & inhouse production teams to make sure that mfg schedules are followed & projects delivered on-time. KRA's also include vendor selection, evaluation & management, supply chain management, documentation & overall process improvement Required Candidate profile B.Tech/ B.E. mechanical 3+ year experience in project management, preferably in precision engg components ind. Knowledge of engg drawings, mfg processes, metrological instruments & inspection methods
Posted 1 month ago
0.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant _ Oracle Apps Technical In this role, you will be responsible to Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and post-production support for above applications. Responsibilities . Knowledge on Oracle Financial Modules AP, AR, GL, CM - Familiar with tables, API&rsquos and interfaces . Good knowledge on Oracle Apps standards, Table Structure, Architecture. . Experience with Performance optimization of PL/SQL packages and SQL tuning . Competent in Report development / Forms Development and Interfaces Functional. . Experience on Distributions and MFG. . Should be able to work independently and should have good communication and client interaction skill. . Candidate should be able to work independently work, test, document and deliver. Qualifications we seek in you! Minimum Qualifications/Skills . Able to work independently on functional P2P modules (PO, AP & GL, SLA). . Experience developing custom interfaces and working with Oracle standard interfaces of multiple Oracle EBS modules especially Oracle Inventory (INV). . Through understanding of Oracle EBS 12.2.9 or Oracle EBS 12.1.3 or Oracle R12 data model of multiple modules especially Oracle Inventory (INV), Order Management (OM), Field services and CMRO modules. Preferred Qualifications/ Skills . Experience in Oracle Applications Technical (EBS R12). Should have expertise and experience on any of the following modules like SCM, Discrete Manufacturing, Distribution, OPM, ASCP or EBS Finance modules like AP, AR, Cash Management Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 1 month ago
0.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant _ Oracle Apps Technical In this role, you will be responsible to Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and post-production support for above applications. Responsibilities . Knowledge on Oracle Financial Modules AP, AR, GL, CM - Familiar with tables, API&rsquos and interfaces. . Good knowledge on Oracle Apps standards, Table Structure, Architecture. . Experience with Performance optimization of PL/SQL packages and SQL tuning . Competent in Report development / Forms Development and Interfaces Functional. . Should be able to work independently and should have good communication and client interaction skills. . Candidate should be able to work independently work, test, document and deliver. Qualifications we seek in you! Minimum Qualifications . Able to work independently on functional P2P modules (PO, AP & GL, SLA). . Experience developing custom interfaces and working with Oracle standard interfaces of multiple Oracle EBS modules especially Oracle Inventory (INV). . Through understanding of Oracle EBS 12.2.9 or Oracle EBS 12.1.3 or Oracle R12 data model of multiple modules especially Oracle Inventory (INV), Order Management (OM), Field services and CMRO modules. Preferred Qualifications/ Skills . Experience in Oracle Applications Technical (EBS R12). . Should have expertise and experience on any of the following modules like SCM, Discrete Manufacturing, Distribution, OPM, ASCP or EBS Finance modules like AP, AR, Cash Management. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
What's the role Manage the flow of materials within the market organization ensuring high availability while optimizing the inventory levels, Top-down and bottom-up forecasting to arrive at firm forecast for items under multiple Business Units Manage product availability to achieve corporate service levels Manage inventory levels to achieve working capital targets Support sales channels in providing world class customer service Who is Hilti At Hilti, we are a passionate global team committed to making construction better As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day, Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day, What does the role involve Run Sales and Operations Planning process with Product/Trade Managers and ensure forecasting is aligned at Business Unit (BU) level, with Annual/Quarterly Sales Plan Create Item level forecast aligned with S&OP outcomes to achieve material availability plan and sales targets Plan, forecast & and ensure release of purchasing orders to meet targeted product availability and optimum inventory levels with pro-active management of system/planning alerts Responsible for inventory management for assigned products in existing storage locations (Central Warehouse(s), Distribution centers, Hilti Centers, Repair Centers and Van Stocks), Manage inventory shortages ensuring that appropriate action is taken to resolve them with minimum cost & minimal impact to customers including airfreight spent per BU, Manage Local Suppliers across entire life cycle from planning to payments Seamless management of Phase In / Phase Out of items, Minimize obsolescence through tight purchasing controls and communication across the business Primary driver of marketing efforts to reduce obsolescence (pre-warning, sell-offs, SKU rationalization etc ) Continuous improvement of process in material management working with multiple relevant stakeholders, International business contact with Hilti Market Organization, Business Units, Plants and Suppliers, Be partner with Sales, Marketing and Finance to achieve targeted sales and delivery performance, Contribute pro-actively to the achievement of KPIs including product availability, days of stock, forecast quality and obsolescence Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 16 th amongst Indias Best Workplaces and 17th Among Asias Best Workplaces by Great Place to Work Institute, Watch These Videos To Know More Celebrating 25 years of Hilti India in style https://youtu be/oR4WFxYDsKQ Hear what our employees have to say on Hilti India's legacy | #25YearsOfHilti https://youtu be/8k8qg8JoUaw Hilti India A great place to work for Women https://youtu be/gq3uliJy3c0 What do we offer Your responsibilities will be great and, with them, well give you the freedom and autonomy to do whatever it takes to deliver outstanding results, Well offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets Its a great way to find the right match for your ambitions and achieve the exciting career youre after, We have a very thorough people review process which enables your career progression as soon as youre ready for the next challenge, What You Need Is MBA degree in Operations/SCM/General Management from Tier-1 college with 1-3 years of Supply Chain experience or b-tech from premier engineering college with 4-5 years of Supply Chain Panning experience Experience of working with planning tools for forecasting and inventory management Thorough understanding of MS Office specifically Excel Skills in systematic problem solving and analytical thinking Good negotiation, communication & interpersonal skills Why should you apply We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team So, if youve never worked in construction, thats fine with us Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background,
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Vestas Technology & Operations > Supply Chain > SSCBP Regional Buying & TDN This Department handles/support operational activities around spare parts buying scope- which includes - PO Creation, PO maintenance, MIS reporting, mails management, vendor management, helpdesk, query resolution, handling goods receipt & invoice related issues and communication update from supplier into SAP. Responsibilities PO creation as per SAP-MRP signals Negotiate delivery expedites with critical suppliers Come up with customized strategy to deal with delivery challenges. Update Order confirmation into SAP as per confirmation received from supplier. Support follow up for Order confirmation compliance from supplier within agreed timeline. PO maintenance - Expedite/defer/cancel deliveries as per MRP signals Support in report generation for analytics and MIS tracking Track shipments based on the info provide by LSP/Supplier/Vestas Transport system Liaise with supplier in case if deliveries dont turn up. Handle generic mailbox and respond to queries. Keep track of process updates Discuss new learnings and risks in the process on-time. Contribute to RCA and training requirements Should be able to create/amend process flows as and when new changes are updated in process. Support Quality checks and provide feedback on the issues detected. Should be able to support during crisis - volume spike / process changes Make use of this excellent opportunity to learn and develop within the company and become a valued member of the buying team. Provide buying support to the rest of the team. Qualifications A relevant university degree in either engineering or business 6-8 yrs. of experience as a Buyer dealing with end-to-end SCM. With at least 2 years of experience in managing data, reporting & handling emails. High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Expertise with SAP Good flair for analytics Hands-on experience query management and data handling. Good English written and verbal communication skills and able to speak with conviction Excellent in stakeholder management and with assertive communication skills at all levels Competencies Know the Procurement Process (Procure to Pay) Know Business stakeholders requirements & expectations Analytical & ability to resolve operational challenges with ease. Strong SAP skills in Material management Flexible to work in European Shifts What We offer We offer the candidate the best in class supply chain knowledge in terms of process and system transactions. We offer the candidate the opportunity to work with stake holders across the globe which will offer a global exposure to the associate. We offer a safe & enjoyable work environment with an opportunity to learn & work in a good organization. Additional Information The work location is in Chennai, India. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 31st May 2025. Learn more about Vestas at www.vestas.com and follow us on our social media channels. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https: / / www.vestas.com / en / careers / our-recruitment-process DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Position Title Manager - Quality Position Summary The person shall act as an interface between supplier & project site. He will coordinate and implement material quality at supplier premises and ensure defect free material reaches at site. He also monitors that all supplier, EPCs and service provider brought in Sterlite system should be assessed against relevant criteria & ensure material and reporting to the management. Key Accountabilities / Responsibilities Material Inspection at manufacturer facility as per the tender specifications, field quality plans and IS standards before dispatch of material to site Prepare Weekly & Monthly MIS for different management (CEO & MD) review on Quality functions Preparation of Supplier Onboarding assessment templates & procedures Supplier onboarding/ Inspections to be done at vendor facilities with help of TPIs. Co-ordinate with cross functional team like SCM, D&E & finance for material inspections to ensure zero defect material dispatch for site. Conduct online inspection and visit at supplier end for physical inspection. Review Quality reports and Material release of inspected material. Conduct Root cause analysis of material issues and define corrective actions. Position Demands Travel to Project Sites as and When Required Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic
Posted 1 month ago
1.0 - 2.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Visa is looking for a dynamic individual to join our team as a Software Engineer (DevSecOps). As a member of the DevSecOps team in our Bangalore office, the Engineer will be working on next-generation tool development, which will enable more frequent, independent, and on-demand releases from commit to production. The team maintains the tools and owns related processes to ensure high-quality delivery standards. The Software Engineer will be working primarily with Java (API), Python (Scripting), and Angular/React.js (UI Applications), integrating with various other technologies and several inbuilt Visa utilities. The goal is to reduce time to production and strengthen DevSecOps Capabilities The Software Engineer will establish working relationships with one or more teams, providing assistance throughout the development cycle for any required changes to the tools and processes needed to get a product released into test and production environments. Cross-functional team coordination and communication skills are essential. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 1-2 years of experience in software engineering, tools engineering, and/or configuration management Experience in continuous integration (CI) and continuous deployment (CD) Familiarity with source control management systems (SCMs), with a preference for experience with Git and Subversion Experience in Unix/Linux administration and Bash scripting Proficiency in one or more scripting languages such as Python (preferable), Java (preferred), or Ruby Exposure to system management automation tools, with a preference for Ansible Experience in automating release and build processes Knowledge of Maven, with the ability to troubleshoot Maven-related issues in Java-based projects Familiarity with build management tools such as Jenkins, Bamboo, or Build Forge Experience with Java web environments (Tomcat) and an understanding of web servers, application servers, and client-server architectures Experience with monitoring and visualization tools like Grafana and Prometheus, and experience with Elasticsearch Familiarity with repository management systems such as Artifactory or Nexus Exposure to the MEAN stack (MongoDB, Express.js, AngularJS, and Node.js) Understanding of the software development life cycle and agile software development methodologies Experience administering Atlassian tools such as Wiki and Jira Exposure to SCM migrations and integration between various tools like Stash, Jenkins, Wiki, and Artifactory is a plus Knowledge on Kubernetes Knowledge and experience in Generative AI (GenAI) is a must CKAD/CKA Certification Preferred
Posted 1 month ago
3.0 - 6.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Support the Novartis Technical Operations (TechOps) - Supply Operations team in the coordination of various Supply Operations activities in compliance with GxP Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies About the Role Key Responsibilities: Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with CMRs/ESP/NTO-SC/GCS and timely replenishment of protocols under GGO portfolio Support Project Managers for forecasting, demand supply planning End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc) Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP Support in preparation of monthly dashboard / MAP performance report Inventory Management - Tracking of Inventory and timely highlighting the need of replenishment for central repository products Support Project Managers in efficient utilization of inventory and stock reconciliation Participate and support in continuous improvement projects. Coordinate with ESP for MAP supplies related activities. Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities Support newly joined associates in their onboarding and role specific training Essential Requirement: Proactively report all deviations through timely escalations Implement continuous process improvement projects to enhance quality productivity Regularly communicate with customers partners to collect feedback on support services report deliverable status and continuously acquire process knowledge Ensure Training on relevant procedures before taking up any GxP activities we'll versed with GxP requirements. Proactively report all deviations through timely escalations. Implement continuous process improvement projects to enhance quality productivity. Regularly communicate with customers partners to collect feedback on support services report deliverable status and continuously acquire process knowledge. Ensure Training on relevant procedures before taking up any GxP activities.
Posted 1 month ago
10.0 - 20.0 years
10 - 18 Lacs
Navi Mumbai, Kopar Khairane
Work from Office
Key Responsibilities of the Head of EXIM: 1. Strategic Planning: o Develop and implement export-import strategies aligned with business goals. o Identify new markets and trade opportunities. o Mitigate risks associated with cross-border trade. 2. Regulatory Compliance: o Ensure adherence to all international trade laws, customs regulations, and local compliance standards. o Manage documentation like shipping bills, bills of lading, certificates of origin, and import/export licenses. 3. Operations Management: o Supervise and optimize the logistics of import and export operations. o Coordinate with freight forwarders, customs brokers, transport agencies, and warehousing teams. o Monitor inventory levels and ensure timely shipment and delivery. 4. Cost Control: o Manage budgets related to international shipping and customs. o Negotiate rates with logistics partners and vendors. o Optimize shipping methods to reduce costs. 5. Team Management: o Lead and mentor the EXIM team, including documentation executives, logistics coordinators, and compliance officers. o Provide training on updates in trade compliance and documentation. 6. Liaison and Communication: o Serve as a liaison with government bodies, customs authorities, export promotion councils, and financial institutions. o Handle communications with overseas clients and suppliers. 7. Risk Management: o Monitor geopolitical risks, currency fluctuations, and trade barriers. o Manage insurance and claims related to international shipments. 8. Reporting and Analysis: o Generate regular reports on shipment status, costs, delivery performance, and trade volumes. o Analyze data to identify trends and make improvements. Required Skills and Qualifications: In-depth knowledge of international trade regulations and procedures. Strong understanding of supply chain and logistics. Leadership and people management skills. Excellent negotiation and communication skills. Familiarity with ERP and EXIM management software.
Posted 1 month ago
5.0 - 9.0 years
9 - 13 Lacs
Madurai, Tiruppur, Salem
Work from Office
Ensure ABS cycle-count accuracy >99.5% Ensure all day-to-day activities are executed as per the set procedures Fully responsible for line feeding Guarantee zero-line stoppages on account of available materials Challenge to meet project targets Do inventory analysis and report high value/volume inventory Improve Turns to industry standards Improve WMS score to 80% in SCM Improve stock accuracy as per corporate guidelines and publish the report on monthly basis with CPA for discrepancies Support to have Zero Logistics Complaints Take appropriate action to avoid the ageing of parts in stores Improve claim management process Improve Team morale by playing active role within the team Optimize logistics cost/packaging cost Work on sustainability projects to reduce the carbon footprint in the supply chain Improve traceability in warehouse Work on Kitting of materials All transactions handled within timelines.
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We help the world run better . What you ll do The Account Executives primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. 1. Account and Customer Relationship Management, Cloud Subscription Revenue. 1.1. Annual Revenue - Achieve / exceed quota targets. 1.2. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization. 1.3. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching. 1.4. Customer Acumen - Actively understand each customers technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect. 1.5. Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references. 1.6. Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customers decision process. 1.7. Understanding experience of State Govt/ PSU procurement processes prior experience in closing large digital transformation initiatives including cloud solutions in the similar industry. 2. Demand Generation, Pipeline and Opportunity Management 2.1. Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. 2.2. Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. 2.3. Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including enterprise applications like Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al) 2.4. Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. 2.5. Support all SAP promotions and events in the territory 3. Sales Excellence 3.1. Sell value. 3.2. Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base. 3.3. Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP. 3.4. Utilize best practice sales models. 3.5. Understand SAPs competition and effectively position solutions against them. 3.6. Maintain CRM system with accurate customer and pipeline information. 3.7. Experience in proposing a long term digital transformation roadmap for the customer. 3.8. Ability to collaborate with internal external stake holders What you ll Bring Experience Language Requirements 15+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales. Experience in lead role of a team-selling environment. Prior experience in engaging in the complete sales cycle with Govt customers along with involvement of system integrators, State Nodal agencies consultants. Understanding the business of various Govt bodies, Utilities public sector as an industry is a must. Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent Local language: Fluent, Business Level Meet your Team You will be part of the Public sector Utilities team as an individual contributor reporting to the Regional Manager. You will be managing account in South India. Will have to travel in the territory beyond the base location depending on the requirement. Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for
Posted 1 month ago
3.0 - 8.0 years
11 - 16 Lacs
Bengaluru
Work from Office
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Come and be part of the AWS Supply Chain team and build systems that enable AWS to rapidly grow and continue to be the pioneer and widely recognized leader in Cloud Computing, and have direct and immediate impact on the hundreds of thousands developers and businesses around the world who use AWS every day. Supply Chain Management (AWS_SCM) systems are at heart of ensuring that we can provide our customers with the right computing services, in the right region, at the right time! The SC.os team is responsible for building the end-to-end supply chain automation that enable control of our global footprint for our hyper-growth cloud computing. As a technical leader on the team, you will be responsible guiding your team through the design, development, testing, and deployment of a range of products. In addition, you will help build the roadmaps for software teams working with stakeholders. We are looking for an experienced technical manager who is excited about building industry leading distributed systems in the Supply Chain domain. You will be part of the team that architects, designs, and implements highly scalable distributed systems that provide availability, scalability and latency guarantees. This is a hands on technology position. You need to not only be a top software manager with a good track record of delivering, but also excel in communication, leadership and customer focus. This is a unique and rare opportunity to get in on the ground floor and help shape the supply chain software, product and business. A successful candidate will bring deep technical and software expertise and ability to work within a fast moving, startup environment in a large company to deliver solid code that has a broad business impact. About the team The Supply Chain Operating System (SC.os) organisation is responsible for automating and optimising all supply chain processes for building the AWS cloud infrastructure. We are building a new generation suite of supply chain management(AWS_SCM) services which can automate and optimize supply chain planning, budgeting, procurement, catalog, vendor management and managing the lifecycle of physical data center resources such as physical space, power and network capacity. This is a perfect place to exercise your Customer Obsession and Innovation muscle to build large scale distributed applications on Native AWS - 3+ years of engineering team management experience with 7+ years of engineering experience - 8+ years of leading the definition and development of multi-tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live site operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Bachelors degree - Experience in recruiting, hiring, mentoring/coaching - Experience in managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Posted 1 month ago
5.0 - 10.0 years
7 - 8 Lacs
Rajkot
Work from Office
Develop and implement supply chain strategies aligned with business goals and customer demands. Analyse data and generate reports for demand forecasting and process improvement. Oversee inventory control, warehousing, and stock accuracy to minimize costs and avoid shortages or overstocking. Coordinate with production, planning, and logistics teams to ensure a seamless flow of materials and finished goods. Optimize transportation and distribution operations to ensure on-time delivery and reduce logistics costs. Monitor key supply chain KPIs such as inventory turnover, order fulfilment rate, delivery performance. Monitor daily operations and proactively address potential issues as they arise. Analyze and refine organizational processes and workflows, implementing changes for continuous improvement. Monitor and address non-moving material reports and manage customer follow-ups to ensure product movement. Handle various Management Information Systems (MIS) reports as per organizational requirements.
Posted 1 month ago
10.0 - 18.0 years
10 - 14 Lacs
Mumbai Suburban
Work from Office
Roles & Responsibilities Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain. Develops and maintains detailed inventories of materials and supplies located in the company, at sites, and in the factory& Warehouse Maintains required quantity of supplies and materials to optimize production reorder levels Analyzes current inventories and procedures; suggests improvements to increase efficiency of supply chain and profitability for the company. Develops policies to increase efficiency throughout the supply chain while ensuring quality and safety; implements subsequent changes to processes. Identifies optimal shipment and transportation routes with attention to consolidation of warehousing and distribution. Assesses the need for material-handling equipment and staffing; makes recommendations to ensure efficient loading, unloading, movement, and storage of materials. Negotiates prices for raw material and delivery with suppliers, vendors, and/or logistics partner. Participates as an advisory member of the product development team, providing information and guidance on availability and cost of supplies and materials. Monitors the performance of suppliers, assessing their ability to meet quality and delivery requirements; identifies and qualifies new suppliers in collaboration with other departments. Analyze data from shipping and delivering processes to find bottlenecks and other issues Evaluate and report on KPIs Monitor logistics to make sure they run smoothly Resolve issues that come up (e.g. delays in delivery, accidents) Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts) Ensure supply chain processes meet legal requirements and standards Analysis of slow moving and obsolete stock and suggest to replenish stock Education and Experience Minimum 10 years and above years of experience. Knowledge of ISO is a must Group level Experience is a must Should have handled multiple SKQ Order Revenue Logistics EOU experience is a must Knowledge of EXIM is a must Job Location - Malad West Working Days - Monday to Saturday
Posted 1 month ago
10.0 - 12.0 years
25 - 30 Lacs
Nashik, Pune
Work from Office
Technical 1. SOR/Drawing release - Timely finalization of Supplier Inputs & Cost feasibility inputs in co-ordination with PEL 2. Technical Sign-off - Timely completion of technical sign-off along with PEL & COE with capable suppliers meeting the TCP targets Techno-commercial 1. Quote Synthesis - Ensure quality and timely submission of Quote Synthesis (Incl - Supplier feedback, Capex/Investment, Part pricing, & Process) along-with CDMM delivery team. 2 . Ensure supplier capacity to supply parts as per projected volume in time & at scale 3. Decision on cost trade-off for the commodity to minimize TCP deviations at vehicle level 4. Ensure the underlying assumptions of SBC, SOR, & QS are similar To monitor QCD performance of project on a periodic basis Commercial 1. Supplier Panel &VOB : Co-ordinate with CDMM, SSU for timely closure of project VOBs with the help of PSL 2. Ensure only the suppliers meeting the technical sign-off gets on-boarded. Part Development 1. Maintain the part-wise BOM & meet the associated Capex related to the part development 2. Delivery as per the material cost targets and investments for bought-out parts 3. Delivery of the right quality of parts w. r. t. Project MRD in co-ordination with CDMM delivery team 4. Ensure timely completion of vendor PPAP & Handover to SQE/SCM - Work closely with CDMM delivery team Other Business Decisions 1. Project Budget Estimation - Provide Part development related inputs to PPH for business case preparation 2. System-level target drill down - Provide inputs on techno-commercial feasibility to PEL 3. Make Vs Buy Decision - Timely inputs for the finalization of Make Vs Buy inline with platform TCP targets, in co-ordination with PPH, PMH, & CDMM Counterparts Experience 10-12 years Industry Preferred Qualifications Bachelor of Engineering. Any management qualification would be added advantage. General Requirements Leadership Very good leadership skills with excellent communication Good Negotiation skills Good interpersonal skills and team player Conflict resolution
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overall responsibility for AMI business in the state including implementation, O&M and Revenue/ Cash. To manage relationship with key stakeholders of DISCOM directly impacting Smart Meter rollout in State. Discussions with DISCOM for review and approval of design documents and Project Implementation Plan. Providing support to DISCOM on AMI Application processes. Preparation of AMI Applications for functionality testing Closure of punch points for timely completion of Go Live Availability and Operationalization of on-line dashboard for all AMI activities e.g. Meter SCM, Warehouse, CI, MI, Data in HES, Data in MDM Daily gap analysis and resolution of unavailability of meter data to ensure SLA compliance State AMI Daily monitoring & reporting of field progress (team mobilization, meter installation, old meter hand over, meter reporting in HES). Implement and monitor HSSE guidelines and periodic audit along with HSSE team. Coordination of Consumer Awareness activities at site with DISCOM and PR team. To ensure continuity of overall operation of AMI in State inline to SLA requirement. Ensure full compliance to AMI SOPs and exhibit zero tolerance to malpractices in line with Apraava Code of Conduct directly and with project partners. Monthly SLA report validation and invoice submission to DISCOM. Functional Skills Exposure to Energy Distribution Utilities (AMI / AMR Projects would be added advantage)
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Overall responsibility for AMI business in the state including implementation, O&M and Revenue/ Cash. To manage relationship with key stakeholders of DISCOM directly impacting Smart Meter rollout in State. Making sure projects under deployment meet agreed technical standards. Identify and evaluate quality problems and initiate, recommend, or provide solutions during all phases of the Contract. Be the custodian of all inspection and test records/certificates. Responsible for all witness testing, approval of test records and in general, management of the QA/QC program of the project. Sample audit of Consumer Indexing data. Sample audit of field deployments and workmanship. Regular submission of QA/QC MIS to Program Manager. To lead the project planning for operational activities circle-wise in the state with focus on Meter Installation, Meter Advising & Bill Generation. Meter supply chain planning and forecasting to Meter SCM team. Daily monitoring & reporting of field progress (team mobilization, meter installation, old meter hand over, meter reporting in HES). Coordination and monitoring of Meter supplies after delivery including weekly reconciliation of Meters at Warehouse. To lead circle-wise team, monitor field level operation issues and ensure resolution of these by handling stakeholders. Ensure full compliance to AMI SOPs and exhibit zero tolerance to malpractices in line with Apraava Code of Conduct directly and with project partners. Monthly SLA report validation and invoice submission to DISCOM. Educational Qualifications Engineering Graduate Functional Skills Exposure to Energy Distribution Utilities (AMI / AMR Projects would be added advantage) Relevant and total years of Experience 4+
Posted 1 month ago
4.0 - 9.0 years
16 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Preferred Location: Pune, Bengaluru, Hyderabad, Kolkata (IBM Locations) Role & responsibilities The Role: Are you ready to elevate your career as an Oracle technology expert? Join AST as an Oracle Fusion Technical and become a driving force behind our clients' financial success. As an Oracle Fusion Technical Consultant at AST, you'll step into a world of innovation and transformation. You'll collaborate closely with clients, leveraging your deep knowledge of Oracle Fusion Technical to craft tailored solutions that optimize financial processes and business operations. This role isn't just about numbers; it's about making a tangible impact on businesses' financial health. You'll be at the forefront of change management, guiding organizations as they embrace new technologies and processes. What Were Looking For: We are seeking a strong technical consultant with 6 to 8 years of experience in Oracle Cloud & EBS implementation projects with proven experience in designing solutions Should have experience in at least 2 implementation projects Should have strong hands-on experience in Conversions (Financials modules and SCM Modules) SQL and PLSQL Fair exposure to Reports, Personalization, webservices, Roles & Security Should have descent functional understanding on Oracle Cloud Financial and SCM modules like GL, AP, AR, Fixed Assets, Procurement, Order Management Excellent communication and interpersonal abilities, with the capacity to work effectively with clients and functional teams Excellent verbal and written skills Good to have knowledge on Oracle PaaS offerings like OIC, VBCS, Finance & SCM modules
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
You join the Product Development, Integration and Engineering Chapter , a global team of technical profiles, including Cloud & DevOps Engineers, located around the world who are involved in various projects for all Roche divisions. The variety of the technical profiles in the Chapter allows you to grow and get support from virtually any technical angle. As a chapter member, you are assigned a durable product team, part of a product line that is focusing on supporting the business. The Developer Platform Product Line has been established to support the software development lifecycle across Roche with an experienced team and a tools library that allow Roche Product Teams to leverage industry best practices and Roche s enterprise platforms for their DevSecOps needs. For this position which is designed to be assigned to the Development Acceleration Product in the Developer Platform Product Line , you will be designing, implementing, maintaining and managing solutions deployed in hybrid infrastructure, with a focus on developing and streamlining the software delivery life cycle by automating processes, enhancing collaboration and ensuring delivery with high quality. We expect the versatility of the common skill set of DevOps Engineers as well. Roles and Responsibilities Design, implement, maintain and manage multiple highly available solutions and platforms with thousands of users for supporting software engineers and DevOps engineers at Roche Develop and maintain technical specifications, diagrams and supporting system documentation and system architecture documentation Continuously learn and upskill on relevant technology products and methodologies, leveraging and training resources provided Participate in technical peer reviews (design reviews, code walkthroughs, test reviews and root cause analysis sessions) Champion automation and evangelize lean development Skills and experience Experience with repository managers like Artifactory, Nexus Experience with SCM tools (Git) and project management tools Experience with CI/CD tools such as Jenkins, Gitlab CI/CD and GitHub Actions. Experience in container technologies (e.g. Docker, Podman) and container platforms (e.g. Kubernetes, Rancher) Experience automating using infrastructure as code (e.g. Packer, Terraform) and configuration management (e.g. Ansible) tools and ability to understand and implement immutable infrastructure. Experience with Public (e.g. AWS, GCP, Azure) and Private clouds (e.g. VMWare, OpenStack) Experiencing building, architecting, deploying DevOps platforms (i.e., Jenkins, Gitlab, Ansible automation platform) as a developer Experience with scripting languages (bash, python) Collaboration Demonstrate excellent communication skills and ability to work collaboratively with cross-functional teams, as well as with team members in other geographic locations, across time zones and cultures. Collaborate with external offshore vendors team to increase the value delivery. Collaborate with solution vendors to renew or procure the permits/licenses, support etc. Collaborate with security teams. Collaboration with the architecture team on ensuring technical roadmaps for the solutions are technically sound and forward-looking Driving alignment with Developer Platform Product Line strategy Understand and document the Developer Platform Product Line leadership s vision and requirements. Build relationships with the appropriate customer Product Teams and stakeholders to understand their needs and requirements. Identify the gaps in toolset needs from the customer Product Team to what Developer Platform Product Line offers. Define a vision for the Developer Platform Product Line operating model and toolset service model. Build a development, process, and strategy backlog (e.g., a formal backlog in JIRA) to achieve the Developer Platform Product Line vision. Share and obtain approval for Service Model recommendations. Support delivery of the agreed-upon vision.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
You join the Product Development, Integration and Engineering Chapter , a global team of technical profiles, including Cloud & DevOps Engineers, located around the world who are involved in various projects for all Roche divisions. The variety of the technical profiles in the Chapter allows you to grow and get support from virtually any technical angle. As a chapter member, you are assigned a durable product team, part of a product line that is focusing on supporting the business. The Developer Platform Product Line has been established to support the software development lifecycle across Roche with an experienced team and a tools library that allow Roche Product Teams to leverage industry best practices and Roche s enterprise platforms for their DevSecOps needs. For this position which is designed to be assigned to the Development Acceleration Product in the Developer Platform Product Line , you will be designing, implementing, maintaining and managing solutions deployed in hybrid infrastructure, with a focus on developing and streamlining the software delivery life cycle by automating processes, enhancing collaboration and ensuring delivery with high quality. We expect the versatility of the common skill set of DevOps Engineers as well. Roles and Responsibilities Design, implement, maintain and manage multiple highly available solutions and platforms with thousands of users for supporting software engineers and DevOps engineers at Roche Develop and maintain technical specifications, diagrams and supporting system documentation and system architecture documentation Continuously learn and upskill on relevant technology products and methodologies, leveraging and training resources provided Participate in technical peer reviews (design reviews, code walkthroughs, test reviews and root cause analysis sessions) Champion automation and evangelize lean development Skills and experience Experience with repository managers like Artifactory, Nexus Experience with SCM tools (Git) and project management tools Experience with CI/CD tools such as Jenkins, Gitlab CI/CD and GitHub Actions. Experience in container technologies (e.g. Docker, Podman) and container platforms (e.g. Kubernetes, Rancher) Experience automating using infrastructure as code (e.g. Packer, Terraform) and configuration management (e.g. Ansible) tools and ability to understand and implement immutable infrastructure. Experience with Public (e.g. AWS, GCP, Azure) and Private clouds (e.g. VMWare, OpenStack) Experiencing building, architecting, deploying DevOps platforms (i.e., Jenkins, Gitlab, Ansible automation platform) as a developer Experience with scripting languages (bash, python) Collaboration Demonstrate excellent communication skills and ability to work collaboratively with cross-functional teams, as well as with team members in other geographic locations, across time zones and cultures. Collaborate with external offshore vendors team to increase the value delivery. Collaborate with solution vendors to renew or procure the permits/licenses, support etc. Collaborate with security teams. Collaboration with the architecture team on ensuring technical roadmaps for the solutions are technically sound and forward-looking Driving alignment with Developer Platform Product Line strategy Understand and document the Developer Platform Product Line leadership s vision and requirements. Build relationships with the appropriate customer Product Teams and stakeholders to understand their needs and requirements. Identify the gaps in toolset needs from the customer Product Team to what Developer Platform Product Line offers. Define a vision for the Developer Platform Product Line operating model and toolset service model. Build a development, process, and strategy backlog (e.g., a formal backlog in JIRA) to achieve the Developer Platform Product Line vision. Share and obtain approval for Service Model recommendations. Support delivery of the agreed-upon vision.
Posted 1 month ago
10.0 - 11.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Location: Hyderabad ( Hybrid) Detailed JD: Business Requirement Documentation Liaison with Other teams Co- ordination with Offshore Teams Client facing, Fit Gap, Solutioning, Design Take lead on the Business/solution discussions Mile Stone Testing should be knowledgeable enough to manage Client/Business discussion, Testing alone on need basis Cutover, Conversions, Go Live and Production Support Able to visualize the dependencies and identify risk and be able to identify the mitigation actions. Should have excellent understanding on SDLC process Good understanding on Item/BOM/Routing, Costing and Order management functional areas to provide support with Business & Client requirements understanding , recommendation for Solution approach & Documentation of Detail Design framework Able to manage SIT/UAT Testing, Business Training & Testing support
Posted 1 month ago
2.0 - 3.0 years
11 - 15 Lacs
Pune
Work from Office
A Snapshot of Your Day You will be responsible for the Release Material Masters (MM) from the Engineering network into the Manufacturing network via. Workflows, notifications etc. Check MM attributes to ensure MM will be planned accordingly in the manufacturing network. Add MM s to the manufacturing Bill of Material (BOM), such as raw materials. Offer its external and internal customers a quality service while achieving the objectives defined by the Management. How You ll Make an Impact Build new items in SAP Material Master (MM):Maintain MM information Populate all attributes by applying templates and manually updating vital attributes. Update attributes as necessary for MM to remain in status 30, Active . Cleanse existing MM s to upgrade them from status 15 Engineering to status 30. Build new BOM s as required. Planning knowledge required. Some shop and SCM knowledge required. Process Engineering Change Notifications (CN s) through workflow from the Engineering system, (GloBus). Collaborate with Engineering and Manufacturing personnel internally and at other divisions in maintenance of MM and BOM s. Helps with special projects, program maintenance, etc, as advised by department manager. Maintains department files What You Bring Associates degree plus 2-3 years experience with Material Master s (MM) and Bills of Material (BOM s). Experience with Material Requirement Planning (MRP). Average typing speed with above average accuracy; must be able to organize and prioritize Workloads to maximum efficiency; good communications skills and ability to deal effectively with all levels of detail associated with work assignment are required. Knowledge of BOM structure and Material Master attributes required. Ability to interpret mechanical drawings. Ability to read and interpret documents such as safety rules, processes and procedures. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization
Posted 1 month ago
8.0 - 10.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle SCM Consulting. Experience8-10 Years.
Posted 1 month ago
12.0 - 15.0 years
10 - 18 Lacs
Hyderabad
Work from Office
Greetings from BVR People Consulting!! Position: Manager - SCM ( with Raw Material purchase of Agrochemicals, API and Specialty chemicals Experience only ) Qualification : BE / B. Tech - Chemical & M. Sc - Chemistry Experience : 12 to 15 Years Salary CTC: 10 LPA to 20 LPA Number of Vacancy: 01 Reporting: GM - Procurement Sex: Male & Female Job Locations : Hyderabad Key Roles: Experience in 3000 Raw material procurement across multiple products / production sites. Hands-on experience in logistics (air/sea/road). Working knowledge of SAP or other ERP systems. Proficiency in Microsoft Office, internet usage, and email communication. Strong oral and verbal communication skills . Job Description: Thorough understanding of production planning to effectively plan raw material procurement (commercial scale). Prepare, procure, and manage the raw material delivery schedule in accordance with evolving production plans. Support raw material procurement initiatives by providing market intelligence and data for various products, both proactively and upon request. Maintain market data to identify sourcing opportunities and understand the regulatory environment. Identify and implement cost-saving and cost-reduction opportunities. Responsible for developing new vendors and evaluating existing suppliers for raw material procurement. Serve as the primary point of contact for formal communications with external companies during the procurement process. Monitor inventory levels at the plant and port. Perform other tasks as assigned by the Head of Department. Interested Candidates should forward their resume to ganapathi@bvrpc.com Regards K Ganapathi (M) - +91-9600387468.
Posted 1 month ago
5.0 - 10.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Title:Dynamics F&O Support Consultant Experience5-10 Years Location:Bangalore : Technical Skills: A minimum of three years’ experience working with Microsoft Dynamics Finance and Operations. Proven functional experience in the resolution of Production and Warehouse incidents plus other AX modules, SCM and Finance. AX2012 and AX2009 experience is desirable Microsoft Dynamics accreditation preferable, with exposure to the management and resolution of D365 F&SC tickets being essential. Project Management and/or Delivery experience would be beneficial to the role. Proven ability to deliver high quality support to customers in line with SLAs. Strong written and verbal communications skills. Proven ability to pick up new concepts and technologies. (Experience in Power Platform and Azure integrations will be a key part of the role going forward. Experience in Dynamics ISVs and working with third part support teams is desirable ITIL knowledge and accreditation is desirable. Internal training course content can be provided as part of ongoing learning and personal objectives Business and requirements analysis. Effective problem solving and analysis skills. Excellent telephone manner and both verbal & written communications skills. Effective listening skills with a high level of attention to detail. High degree of insight and practical skill. Team-oriented; willing to align work with team’s priorities and goals. Able to assist Team Leaders in the co-ordination of issues and Onboarding activities. Able to influence, negotiate and build consensus. Strong time management skills and multitasking abilities. Being able to work on own initiative with a minimum of guidance. Ability to think clearly under stress. Clear and effective communication. Responsibilities Investigate and resolve Incidents and Problems relating to the Dynamics 365 Finance and Supply Chain product (and all related Microsoft Dynamics F&O and AX systems as required). Communicate and trouble-shoot Incidents and Problems alongside third party providers where required in a timely and professional manner through to resolution. Provide Consultancy as required for customers including the provision of advice and Change where required. Ensure support calls are logged and the resolution is documented on the support site. Take ownership of user problems and be proactive when dealing with the issues. Redirect or escalate support requests to the appropriate member of staff or Microsoft Provide support to existing clients and internal users. Proactively provide information to users on the progress of outstanding support calls in a professional and timely manner. Develop effective relationships with the company’s customers, suppliers, partners and internal stakeholders. Work on investigating and providing resolutions to customer and internal support cases and effectively manage and prioritise these using support systems. Adhere to the Change Control policy. Be available to assist outside of UK working hours where required for high priority Incidents Provide support for the P1 “Out of Hours” process as part of an on-call support rota
Posted 1 month ago
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