Role & responsibilities Position : Product & Business Specialist Location : Navi Mumbai (Corporate Office) Travel : 4-6 days per month About the Role The Product & Business Specialist (PBS) role at Immunoshop is a hybrid commercial-scientific position designed for science-driven professionals who can combine deep product understanding with strategic business execution. Based primarily at our corporate office, this role involves working closely with customers, sales teams, and distributors to ensure product adoption, customer satisfaction, and business growth across multiple IVD product groups. This position is part of our Unified Sales Framework and offers a unique opportunity to blend technical expertise with business acumen to contribute to Indias leading IVD growth story. Key Responsibilities 1. Key Account Management & Customer Retention Engage with key customers to deliver scientific and technical product insights, ensure account retention, and drive product growth through targeted cross-selling. Achieve account-wise sales goals and identify new opportunities for expanding Immunoshops product footprint. – Act as the product champion within the organization, supporting product positioning, feedback loops, and portfolio strategy. 2. Application & Technical Engagement – Conduct product demonstrations and scientific discussions to highlight the technical advantages and clinical benefits of Immunoshop’s offerings. – Coordinate with distributors to ensure sales goals are met and maximize distributor sales and support. – Collaborate with sales teams to align product messaging and address territory-specific customer needs. – Conduct product training sessions for sales and distributor teams to ensure clarity on applications, positioning, and competitive advantages. 3. Commercial Coordination & Revenue Growth – Track lead conversion, repeat business, and upselling opportunities using CRM and internal tools. – Coordinate with SCM, service, and finance teams to ensure smooth order flow, issue resolution, and payment follow-ups. – Maintain structured reporting and contribute insights to improve product strategy and field execution. Qualifications & Experience – Graduation or post-graduation in Life Sciences, Biomedical, Biotechnology, or related fields. – 2–6 years of experience in diagnostics product management, scientific sales, or technical application support. – Strong communication skills, scientific aptitude, and commercial mindset. Preferred candidate profile Qualifications & Experience – Graduation or post-graduation in Life Sciences, Biomedical, Biotechnology, or related fields. – 2–6 years of experience in diagnostics product management, scientific sales, or technical application support. – Strong communication skills, scientific aptitude, and commercial mindset.
