School Associate (Min 1 year of Work Experince)

• Work with customers via phone, mail, and in-person meetings.
• Handle client enquiries and concerns, and assess priority issues.
• Develop an in-depth understanding of the software and its features and recommend steps to optimize it
• Incorporating user input to suggest new modules and features to serve the client better
• Help the organisation find alternative usages and applications of the existing software and newer versions with major tweaks and find alternative market segments outside the current market
• A responsible job requires the person to take the initiative and understand the software explain it to users and also train them
• Involving backend staff from our team to complete the school/client data upload in strict timelines
• Excellent phone etiquette.
• Outstanding communication skills, both verbal and written
• Strong people skills.
• Knowledgeable in Microsoft Office
• Detail-oriented
• Work well independently
• Exceptional service skills
• Responsive, dependable, and must have high emotional intelligence
• Better verbal and oral communication skills

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person

Expected Start Date: 14/07/2025