Senior Manager Workforce Management (WFM) TP

10.0 - 18.0 years

0 Lacs

haryana

On-site

As a WFM Strategy Lead, your role will involve leading end-to-end WFM strategy across multiple business units to ensure alignment with organizational objectives and client SLAs. You will be responsible for governing forecasting, capacity planning, and scheduling practices to ensure accuracy, scalability, and consistency across teams. Partnering with senior leadership, Finance, and HR is crucial to align workforce strategies with budgets, hiring plans, and long-term business goals. Your key responsibilities will include driving automation, digital transformation, and advanced analytics adoption in WFM tools and processes. You will oversee performance governance by tracking enterprise-level KP...

Posted 1 week ago

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UC4 Admin Viraaj HR Solutions Private Limited

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a UC4 Admin at Viraaj HR Solutions, you will play a crucial role in enhancing operational workflow by administering and managing UC4 automation tools. Your key responsibilities will include: - Monitoring job scheduling and executing essential tasks to ensure system reliability. - Collaborating with IT teams to troubleshoot and resolve system-related issues promptly. - Implementing proactive performance monitoring of automation processes. - Developing and maintaining scripting for automation processes to improve efficiency. - Optimizing processes to streamline workload and increase overall system performance. In order to excel in this role, you must have the following qualifications: Must-...

Posted 1 month ago

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WFM Analyst 2 Tek Experts

4.0 - 8.0 years

0 Lacs

haryana

On-site

We are currently seeking a Workforce Management Analyst 2 to become a valuable member of our team, responsible for managing all WFM tasks within our service center. The ideal candidate should possess a solid understanding of workforce management principles and practices, with expertise in planning, scheduling, attendance management, and performance reporting. You should be capable of working both independently and collaboratively as part of a team, demonstrating exceptional communication and customer service skills. As a Workforce Management Analyst 2 at our organization, you will be tasked with various responsibilities to ensure the smooth operation and optimization of workforce management ...

Posted 3 months ago

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