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2 - 5 years
2 - 7 Lacs
Gurugram, Chennai, Bengaluru
Hybrid
Job Description: Please find the detailed job description attached for your reference. 2- 4 years of experience in recruitment coordination and offer management Know how to prioritize and make scheduling complicated interview panels look easy. Effective collaboration with candidates, interviewers, recruiters and other key stakeholders. Ability to think analytically, read data, and propose improvements. Schedule remote and/or face-to-face panel interviews to grow our vibrant community. Maintain data hygiene and use relevant systems to reduce manual efforts where applicable. Coordinate Interviewer Readiness training program that empowers to become great interviewers. Collaborate with recruiters to ensure optimal prioritization of candidates pipeline. Ownership of a great candidate experience through proactive and consistent communication during the recruiting process. Play an active role in achieving diversity hiring goals by curating diverse interview panels that provide inclusive interview experiences for candidates. Supporting data collection, analysis and its communication, including the distribution of relevant insights to its internal stakeholders within recruitment. Managing all offer management aspects such as offer creation, onboarding and payroll process for referral hires. ATS Maintenance: You will ensure the ATS is kept up-to-date properly through routine review of our data
Posted 2 months ago
- 2 years
6 - 10 Lacs
Mumbai
Work from Office
Calendar management, MIS, Stakeholder management, Cold calling
Posted 2 months ago
3 - 7 years
5 - 8 Lacs
Pune
Remote
Job description This operation is based in the US, so the employee will be required to work in the Eastern Time Zone(EST) i.e., from 9pm to 5.30am IST. Excellent verbal and written English skills are a necessity. Position Summary: Seeking an organized and tech-savvy Talent Acquisition Coordinator to join our recruitment operations team. Based in India, this role will support U.S.-based hiring managers and recruiters by managing tasks in our applicant tracking system (iCIMS), ensuring smooth hiring processes, and providing day-to-day system and administrative support. This is a great opportunity to make a tremendous impact on our organization while growing their career in talent acquisition and HR systems. Role & Responsibilities: As a Talent Acquisition Coordinator, you will play a crucial role in our HR/TA daily operations Provide iCIMS system access and credentials for new hiring managers. Ensure hiring managers complete required training before providing access to hiring tools. Post and update jobs in iCIMS, track approvals, timelines and close out roles. Help maintain clear and timely communication with hiring managers through iCIMS (e.g., reminders, updates, interview coordination). Support the recruiting in producing basic iCIMS reports and dashboards. Assist with the accuracy and organization of system data Monitor and flag issues or delays in job posting workflows. Collaborate with the Talent Acquisition team to keep processes consistent and compliant. Participate in projects and tasks aimed at improving system usage and manager support. Preferred Candidate Profile: 2-3 years of experience in a coordinator or administrative support role, ideally in HR, recruiting, or any related field. Familiarity with applicant tracking systems (ATS), especially iCIMS, is a plus Strong attention to detail and organizational skills. Comfort using systems and learning new software quickly. Clear written and verbal communication skills Ability to manage multiple tasks and deadlines. A proactive and helpful attitude when working with others. Experience working with U.S.-based teams or in a global support function. Basic understanding of recruiting processes and workflows.
Posted 2 months ago
1 - 2 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Title : Recruitment Coordinator Non-IT Department : Human Resources Location : Bangalore Reports To : Recruitment Manager / HR Manager Job Summary We are looking for a detail-oriented and proactive Recruitment Coordinator – Non-IT to support our recruitment efforts for non-technical roles across various departments such as operations, sales, marketing, finance, customer service, and administration. The ideal candidate will assist in managing the end-to-end hiring process, ensuring a smooth experience for both candidates and hiring managers. Key Responsibilities] Coordinate and schedule interviews between candidates and hiring managers. Source and screen candidates for non-technical roles through job boards, social media, employee referrals, and recruitment agencies. Maintain and update the applicant tracking system (ATS) with accurate candidate information. Communicate with candidates regarding interview logistics, feedback, and next steps. Support in drafting and posting job descriptions on various platforms. Assist in organizing and participating in career fairs and recruitment events. Liaise with recruitment agencies and other external partners as needed. Prepare and send offer letters and other documentation under the supervision of the HR team. Ensure a positive candidate experience throughout the recruitment lifecycle. Generate recruitment-related reports and metrics for analysis. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. 1–3 years of experience in a recruitment or HR support role, preferably in non-IT domains. Familiarity with applicant tracking systems (ATS) and HR software. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. High attention to detail and the ability to maintain confidentiality. Proficiency in MS Office (especially Excel and Outlook).
Posted 2 months ago
1 - 3 years
2 - 5 Lacs
Hyderabad
Work from Office
J ob Title: Scheduling Analyst Location: Hyderabad Department: Workforce Management / Operations Employment Type: Full-time Reports To: WFM Manager / Operations Head Job Summary: We are seeking a detail-oriented and analytical Scheduling Analyst to join our Workforce Management team. The ideal candidate will be responsible for creating, maintaining, and optimizing staff schedules to ensure adequate coverage and achieve business goals. This role plays a key part in supporting operational efficiency and maintaining service level agreements (SLAs). Key Responsibilities: Develop and maintain effective agent schedules to meet forecasted workload and SLA targets. Monitor real-time attendance and adherence, recommending adjustments as needed. Analyze historical data to support long-term and short-term staffing strategies. Collaborate with WFM, Operations, and HR teams to ensure smooth scheduling processes. Support shift bidding, vacation planning, and schedule change processes. Generate daily, weekly, and monthly reports related to staffing, utilization, and shrinkage. Use WFM tools (e.g., NICE IEX, Verint, Aspect, Genesys) to manage schedule assignments. Identify and recommend areas for process and efficiency improvements. Qualifications: Bachelor's degree in Business, Mathematics, or a related field (preferred). 1-3 years of experience in a scheduling or workforce analyst role. Proficiency in WFM tools (e.g., NICE IEX, Verint, or similar platforms). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a fast-paced, dynamic environment. Intermediate to advanced skills in Microsoft Excel. Preferred Skills: Experience in a contact center or BPO environment. Understanding of scheduling practices and workforce planning strategies. Knowledge of real-time management and intraday scheduling adjustments. Let me know if you'd like a version for a junior/entry-level role or to include shift details, remote/hybrid options, etc.
Posted 2 months ago
2 - 5 years
1 - 3 Lacs
Gurugram
Work from Office
About Nirvasa We are Indias first multispeciality digital health clinic. More than 8 million patients across India feel empowered with Nirvasas end-to-end digital healthcare platform. Nirvasa has been at the forefront of transforming primary healthcare digitally by enabling patients to receive accurate, comprehensive, and customised treatments and care. We believe in a holistic approach to wellbeing that combines the power of four : prescribed by doctors, powered by ayurveda, backed by modern medicine, and supported by good nutrition. With more than 200 doctors and health experts across 5 specialties offering 23 personalised treatments , we assure each of our patients receives ongoing care throughout the journey. Website: www.nirvasa.com Instagram: www.instagram.com/nirvasa_official Linkedin: www.linkedin.com/company/nirvasa-digital-health-clinic Job Purpose Title: WFM – MIS Executive Reports to: Team Leader/Manager Based at: Call Centre Background Position Summary The MIS Executive in the Workforce Management Department plays a crucial role in supporting the team's operational efficiency by managing and analysing data related to workforce planning, scheduling, and performance. As an MIS Executive, you will be responsible for generating insightful reports, maintaining databases, and providing data-driven recommendations to optimize the organization's workforce and meet its performance targets. Job Description Time and Attendance, Absence and Leave Management report. Create all Historical dashboard auto made using MS excel or VBA. Creating monthly Scorecard/Incentive report Team/Manager/Department wise. Creating MIS reports and conditional report as per requirement Creating Performance report daily/ weekly / monthly reports. Performing business analysis report using MS Excel or Power BI tool. Maintain employee information details. Making folders of different projects and formatting the data. Ability to coordinate and manage activities with teams and departments. Proficient in making dashboard and PPT. Understanding on late login and early logout report. Good understanding on schedule preparation. Good command on data reading and understand the historical data. Desired Skills and Experience Minimum 3 years’ experience on Avaya/NGUCC/Nortel/ Any other Dialler & ACD reporting & Tool. Bachelor's degree in Business Administration, Mathematics, Statistics, or a related field. Proven experience as an MIS Executive or in a similar data analysis role, preferably in a contact centre or workforce management environment. Proficiency in data analysis tools such as Microsoft Excel, SQL, Power BI or other statistical software. Strong analytical skills with the ability to interpret complex data sets and draw actionable conclusions. Detail-oriented with a focus on data accuracy and quality. Excellent communication skills to present data and insights effectively to stakeholders and management. Familiarity with workforce management software and tools is a plus. Ability to handle multiple tasks and meet deadlines in a fast-paced environment. Strong problem-solving skills and a proactive approach to resolving issues. A team player with the ability to collaborate effectively with cross-functional teams Flexibility to work in rotational shifts, including weekends and holidays, as call centre operations may require Professional Qualifications Relevant graduate or master's degree from a reputed institution
Posted 2 months ago
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