Project description We are seeking an experienced Senior Flexera Data Analyst to join our team. This role focuses on managing internal data structures, automating data flows, and delivering actionable reporting within the Flexera ecosystem. You should have deep experience in data modeling, API integrations, and reporting, along with a strong understanding of software asset management principles. Responsibilities Internal Data Structures & Modeling Design, maintain, and optimize internal data models and structures within the Flexera environment. Map business asset data to Flexera's normalized software models with precision and accuracy. Ensure accurate data classification, enrichment, and normalization to support software lifecycle tracking. Partner with infrastructure, operations, and IT teams to ingest and reconcile data from various internal systems. Reporting & Analytics Design and maintain reports and dashboards in Flexera or via external BI tools such as Power BI or Tableau. Provide analytical insights on software usage, compliance, licensing, optimization, and risk exposure. Automate recurring reporting processes and ensure timely delivery to business stakeholders. Work closely with business users to gather requirements and translate them into meaningful reports and visualizations. Automated Data Feeds & API Integrations Develop and support automated data feeds using Flexera REST/SOAP APIs. Integrate Flexera with enterprise tools (e.g., CMDB, SCCM, ServiceNow, ERP) to ensure reliable and consistent data flow. Monitor, troubleshoot, and resolve issues related to data extracts and API communication. Implement robust logging, alerting, and exception handling for integration pipelines. Skills Must have Minimum 6+ years of working with Flexera or similar software. Flexera ExpertiseStrong hands-on experience with Flexera One, FlexNet Manager Suite, or similar tools. Technical Skills: Proficient in REST/SOAP API development and integration. Strong SQL skills and familiarity with data transformation/normalization concepts. Experience using reporting tools like Power BI, Tableau, or Excel for data visualization. Familiarity with enterprise systems such as SCCM, ServiceNow, ERP, CMDBs, etc. Process & Problem Solving: Strong analytical and troubleshooting skills for data inconsistencies and API failures. Understanding of license models, software contracts, and compliance requirements. Nice to have Soft Skills: Excellent communication skills to translate technical data into business insights. OtherLanguagesEnglishC1 Advanced SenioritySenior

Sapiens is on the lookout for a System Engineer to become a key player in our Bangalore team. If you're a seasoned System Engineer and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What youll do : Being part of Global Service Desk Team (Handling calls from across locations) In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS Technical work experience in Active directory, hardware issues, SharePoint, Exchange Basic understanding on Networking and Lan Infra. Managing and troubleshooting user account related issues through Microsoft Office 365 Portal. Deploying OS and all the applications to Desktops and Laptops through SCCM Troubleshooting VM issues through SCVMM tool. Troubleshooting on all Software and Hardware related issues remotely What to Have for this position: Must have Skills:- In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS A must Technical work experience in Active directory, hardware issues, SharePoint, Exchange - A must SCCM, SCVMM knowledge strong advantage Knowledge on RDS and VDI is an advantage MCSA/MCSE certified a Must 3 to 6 years of customer support experience in global team- a Must (Exp in supporting US based customers is an Advantage) Excellent communication skills with excellent verbal and written English- A must. Ability to work in shifts (24/7) Self-driven and independent who is able to take responsibility and proactively carry on tasks as a self-contributor Ability to multi-task, Fast learner, good interpersonal and communication skills, good analytical skills, self-learner and Service Orientation. Need to prepare a knowledge base for all critical issues handled for the team and future use.

Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive chat support for local and nationwide customers from our laboratories. You will troubleshoot and resolve customer hardware, software and general network connectivity issues. You will gain exposure to many tools and have the opportunity to learn high-level skills by supporting networking, active directory and security applications. This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focus. You must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levels. The roles and the responsibilities of this position are diverse on a day-to-day basis and its therefore important to be open-minded and able to deal with change. Qualifications Hard skills: You should have a good command of written and spoken English and a basic understanding of ITIL conceptsIncident, Major Incident, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. You need to be able to propose basic troubleshooting and repair solutions for Windows operating systems and local and cloud-based Microsoft products, including MS OfficeO365, SCCM, Azure, Exchange, Server 2008-2016. Basic knowledge of Active Directory, DNS, DHCP, VPN and remote access, Citrix, thin clients, VMWare or equivalent will be beneficial. You will be also dealing with network connectivity, TCI/IP, firewalls, Vlan, Ethernet, etc. Experience: If you have 6+ months of Help Desk/Service Desk support or one year of call center experience, we want to hear from you. Soft skills: We are looking for someone who works well with other members of the global team, can represent our team when working remotely, and collaborate with labs around the world. Forward-thinking mindset, looking for ways to increase productivity, efficiency and identify process improvements will make you a good candidate. This role will require time management, prioritization and organization skills. If you can handle multiple projects, clients and tasks at the same time and enjoy working in a dynamic environment.

IT Service Desk Agent Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive chat support for local and nationwide customers from our laboratories. You will troubleshoot and resolve customer hardware, software and general network connectivity issues. You will gain exposure to many tools and have the opportunity to learn high-level skills by supporting networking, active directory and security applications. This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focus. You must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levels. The roles and the responsibilities of this position are diverse on a day-to-day basis and its therefore important to be open-minded and able to deal with change. Hard skills: You should have a good command of written and spoken English and a basic understanding of ITIL conceptsIncident, Major Incident, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. You need to be able to propose basic troubleshooting and repair solutions for Windows operating systems and local and cloud-based Microsoft products, including MS OfficeO365, SCCM, Azure, Exchange, Server 2008-2016. Basic knowledge of Active Directory, DNS, DHCP, VPN and remote access, Citrix, thin clients, VMWare or equivalent will be beneficial. You will be also dealing with network connectivity, TCI/IP, firewalls, Vlan, Ethernet, etc. Soft skills: We are looking for someone who works well with other members of the global team, can represent our team when working remotely, and collaborate with labs around the world. Forward-thinking mindset, looking for ways to increase productivity, efficiency and identify process improvements will make you a good candidate. This role will require time management, prioritization and organization skills. If you can handle multiple projects, clients and tasks at the same time and enjoy working in a dynamic environment. Qualifications If you have 6+ months of Help Desk/Service Desk support or one year of call center experience, we want to hear from you.

Must-Have Skills Knowledge in supporting MAC OSX (Ventura), IOS platform, MDMs, JAMF, Microsoft imaging technologies like Intune, SCCM. Knowledge on Windows 10/11 operating system, commands, and related common tools Basic Networking Knowledge Knowledge on technologies like virtualization and SCCM Good to have skills Certification : CCNA, MS / Azure certifications Required qualifications to be successful in this role: Full time graduate ( BE/Btech/MCA/BCA etc) Skills: Master Data Management Server - Wintel Windows Wintel/Windows Server

Sapiens is on the lookout for a System Engineer to become a key player in our Bangalore team. If you're a seasoned System Engineer and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What youll do : Being part of Global Service Desk Team (Handling calls from across locations) In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS Technical work experience in Active directory, hardware issues, SharePoint, Exchange Basic understanding on Networking and Lan Infra. Managing and troubleshooting user account related issues through Microsoft Office 365 Portal. Deploying OS and all the applications to Desktops and Laptops through SCCM Troubleshooting VM issues through SCVMM tool. Troubleshooting on all Software and Hardware related issues remotely What to Have for this position: Must have Skills:- In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS A must Technical work experience in Active directory, hardware issues, SharePoint, Exchange - A must SCCM, SCVMM knowledge strong advantage Knowledge on RDS and VDI is an advantage MCSA/MCSE certified a Must 3 to 6 years of customer support experience in global team- a Must (Exp in supporting US based customers is an Advantage) Excellent communication skills with excellent verbal and written English- A must. Ability to work in shifts (24/7) Self-driven and independent who is able to take responsibility and proactively carry on tasks as a self-contributor Ability to multi-task, Fast learner, good interpersonal and communication skills, good analytical skills, self-learner and Service Orientation. Need to prepare a knowledge base for all critical issues handled for the team and future use.

Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile samiksha@peshr.com 749844998 2 Years Experience Location - Bangalore Mandatory Experience in Sccm Client, Bit Locker, O365 Skills

Hi, Hope you are doing good,, Kindly let us know your interest on the below requirement and share your updated resume along with below details. Position: SCCM SENIOR CONSULTANT Location: Pune Experience: 7+ Years Notice Period: Immediate To 30 Days Duration: Contract to Hire [LONG TERM CONTRACT] Mandatory Skills: Must have 7+ years relevant experience in SCCM Understanding customer requirements for SCCM, current SCCM architecture, configured functionalities, Patch management and software distribution process Problem Solving & Troubleshooting: Configuration of SCCM components and client settings. Operating System Deployment using SCCM. Deployment of software and software update management using SCCM. compliance reporting and establish enhanced process for Software/OS updates and patches Provide support to post-migration issues Weekly migration status reports generation Ability to work in team in diverse/ multiple stakeholder environment Good Analytical skills Experience and desire to work in a Global delivery environment Good to Have Skills: Creating Design / Architect / migration strategy / plan for SCCM (2012 / current branch latest version) implementation knowledge of mobile management solution/ application & OS deployment solution Image (Operating System) Creation. Application compatibility testing, Application packaging, to create applications to support latest operating systems (windows 10).

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Shift timings- 2 PM -11 PM Primary skills Azure Security Defender, Sentinel,(identity, Endpoint, etc.) Secondary skills Azure Infrastructure, Office 365 collab workloads Required Skills & Experience: Technical Expertise: Strong understanding of Azure security offerings, including but not limited to: Microsoft Defender for Cloud / Endpoint / Identity Microsoft Sentinel (SIEM/SOAR) Microsoft Entra (Identity Governance, Conditional Access) Hands-on experience with cloud security assessments, PoC deployments, and client workshops. Familiarity with Zero Trust architecture and related best practices. Professional Experience: 5+ years in IT security roles, with 2+ years focused on Azure or cloud security. Proven track record of leading technical engagements independently. Soft Skills: Excellent communication and presentation skills. Ability to articulate technical concepts to both technical and business audiences. Self-starter who thrives in a fast-paced, client-facing environment. Preferred Qualifications: Microsoft certifications (e.g., SC-100, AZ-500, SC-200) Experience working with Microsoft partners or within funded engagement programs. Exposure to regulatory compliance frameworks (e.g., ISO, NIST, GDPR) Key Responsibilities: Client Engagements: Conduct security assessments and discovery workshops to understand client environments, security gaps, and cloud readiness. Deliver technical Proof of Concepts (PoCs) and hands-on demonstrations of Microsoft Azure security solutions. Host and facilitate technical workshops on Zero Trust, Microsoft Defender, Sentinel, Entra, and related technologies. Provide technology walkthroughs, highlight use cases, and share practical experience to illustrate business value. Solution Design & Implementation: Design and recommend secure architectures and configurations using Azure-native tools and services. Collaborate on solution development, documentation, and client readiness for security modernization. Internal & Cross-Functional Collaboration: Work closely with Sales, PreSales, and regional delivery teams to align on customer needs, technical strategy, and success metrics. Contribute to proposal development and client presentations from a technical security standpoint. Thought Leadership & Enablement: Stay updated on Azure security advancements and share knowledge internally and with clients. Support internal enablement sessions and mentor junior team members, where applicable.

Shift Timings : There will be a rotational shift timing as mentioned below - NASA - 8 :30 PM to 5 :30 PM (IST) APAC - 9 to 6 PM (IST) EMEA - 11 AM - 8 PM (IST) Split shifts - 4 PM to 1 AM and 2 PM to 11 PM (IST) Key Responsibilities Taking inbound emails/calls/tickets from users with technical IT issues (software & hardware) with the view to resolving by providing a high level of customer service. Responsible and accountable for the tracking of incidents, change management and requests from initial identification through to resolution, ensuring that appropriate. categories for logging and escalating incidents and requests are used. Interact with users to resolve IT-related issues and provide IT Support in a timely manner in line with company SLAs. Provide end-user IT support for internal RWS employees, ensuring that the end-to-end customer experience is positive, consistent and high quality. Manage Service Desk (IVANTI) tickets to ensure all cases are dealt with on time; end user support may be provided face to face, via phone, email, TeamViewer or MS TEAMS. Performing basic and intermediate level technical troubleshooting for issues/problems as per the scope defined. Asking the customers targeted questions to quickly understand the root of the problem and escalating promptly if required. Keeping track of the issues through to resolution (if the issue can be resolved within the scope of the 2nd Level), within agreed time limits. Escalate complex incidents to appropriate upper-line support members in line with company processes to ensure customer demands are met. Provide support for Windows operating system and software installations and upgrades using SCCM. Troubleshoot environments including VMware vCenter, Windows Server, EMC SAN storage and backup technologies. Responsible for planning and organizing daily workload. This includes prioritizing service calls and adjusting work plans to support high-priority calls to meet operational requirements. The types of support provided will include the use of remote-control software and email or phone call or chat support to RWSs Global user base. Responsible for the management of all issues assigned to them through the Service Desk incident management system. Ensuring that the status and history of issues are monitored, updated and closed on completion. Responsible for ensuring that all policies and procedures are followed and propose changes to support processes to improve the quality of service. Following security processes in line with company processes and regulations. Follow procedures, maintain documentation and standards and collate and submit asset information as required. Gathering and documenting as much information as possible for the escalation teams to perform an advanced investigation on the issue. Collaborate with other teams like Business Applications, etc., when the resolution of the reported IT issues is dependent on the change or fix which is to be implemented on the application side. As part of continued development, the role will require ad-hoc project work to be carried out. Skills & Experience 4 6 years’ experience within an IT support environment. Windows Server 2012/2016/2019/2022. Microsoft Office, Active directory and O365. Windows Desktop 10/11. Microsoft Exchange. Basic Networking protocols TCP/IP. Antivirus technologies. Internet technologies (WWW \ FTP \ EMAIL \ TCP\IP \ VPN). Expertise across multiple ITSM tool sets. Proven expertise in reducing call volumes through trending and service improvement. Previous experience working within a customer-focused environment is essential. Strong fault-finding skills, combined with the ability to guide people remotely through IT systems to gather pertinent information. Good verbal and written communication skills (English). Excellent email/telephone manner and good interpersonal skills. PC literate with working knowledge of using Email and Microsoft packages. Willingness to work in shift-based schedule.

Role & responsibilities Oversee the resolution of hardware, software, and application issues escalated from Level 1 and Level 2 engineers. Ensure compliance with patch management, software upgrades, and application installations. Lead the operation of the IT Lounge, ensuring a welcoming and efficient support experience. Manage end-user onboarding and offboarding, ensuring all equipment and software access is handled efficiently. Lead the health check process for AV equipment in conference rooms. Manage and coordinate key events, including pre-event checks, logistics, and real-time monitoring. Troubleshoot and provide support for audio/video issues, including weekend support as required. Work closely with global IT teams, ensuring alignment with global standards. Oversee IT asset management, ensuring weekly reconciliation of inventory across locations. Drive procurement and distribution of IT hardware and consumables. Ensure timely escalation of issues as per the established escalation matrix. Prepare and present escalation reports for major incidents, providing insights for continuous improvement. Track, analyze, and report KPIs such as response time, resolution time, and inventory accuracy. Ensure adherence to SLA agreements, providing weekly, monthly, and quarterly reports. Ensure effective leave management within the team to maintain uninterrupted service delivery. Mentor and guide Level 1 and Level 2 engineers to enhance their skills and performance. Preferred candidate profile Strong technical knowledge of Windows, Mac systems, SCCM, JAMF, AzureAD, Intune, and AV technologies. Proven leadership experience in IT support, with a focus on customer experience. Strong problem-solving skills and the ability to manage complex incidents. Excellent communication skills and ability to interact with global teams and vendors. Contact Details: 9154984810 or sindhu@iflowonline.com

Microsoft Endpoint config Manager (SCCM) Microsoft Intune (Endpoint Manager) Solid understanding of Active Directory, Group Policy, Azure AD, and Microsoft 365 Experience with patch management for Windows 5+ yr HYBD location 21 LPA CTC

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction.Key Responsibilities:- Create, customize, and repackage software applications line MSI, EXE, APPX, PSADT, etc for silent/unattended installation.- Develop and maintain Windows Installer (MSI) packages using tools like InstallShield, WiX, Advanced Installer, or ORCA.- Convert legacy installers (EXE, scripts) to modern deployment formats (MSIX, IntuneWin).- Troubleshoot deployment failures and compatibility issues (Application failures, dependencies).- Write PowerShell, VBScript, or Batch scripts for pre/post-installation tasks.- Implement App-V sequencing (if applicable) and MSIX packaging/modernization.- Optimize packages for Windows 10/11, Cloud (Azure/AWS) environments.- Validate packages in MECM , Intune , virtualized (VMware, Hyper-V) and physical environments.- Document packaging processes, version control, and release notes.- Mentor junior engineers and define packaging standards.Professional Technical Skills :- Expert in MSI/MSIX/APPX packaging tools in InstallShield, WiX, Advanced Installer.- Proficient in PowerShell, VB Script, and Windows Registry and File System.- Need to have strong knowledge of SCCM and Intune.- Familiarity with Windows OS internals, Group Policy, and security baselines.Addtional Information- Strong problem-solving and debugging skills.- Ability to work in Agile/Scrum environments.- Excellent documentation and communication skills.Education Details-15 years full time education Qualification 15 years full time education

Hi all, We are hiring for the role Solution Architect Microsoft Windows / Active Directory Infrastructure Location : Bangalore Experience : 9 - 12 Years Notice Period : Immediate to 15 Days Preferred Apply at : mojesh.p@acesoftlabs.com Call : +91 9701971793 Skills: Role Overview: Were looking for a seasoned Windows/Active Directory Solution Architect to lead the analysis, design, implementation, and administration of a complex, multi-forest AD infrastructure. This role is critical to ensuring the stability, security, and scalability of enterprise-wide Microsoft services. Key Responsibilities: Act as team lead for all Active Directory/Windows environments. Provide technical oversight , mentorship, and problem escalation support. Collaborate with cross-functional teams (Security, DBAs, Network, Development). Lead infrastructure redesign, system performance tuning , and modernization efforts. Ensure secure operation and proper capacity planning of AD and related services. Create detailed system documentation, SOPs, and architecture blueprints . Engage with vendors and internal teams for solution evaluation and implementation . Contribute to auditing, compliance , and vulnerability mitigation efforts. Core Technical Expertise: Windows Server & Active Directory (Multi-forest) Security & Compliance : AD auditing, policy enforcement, vulnerability management Identity Services : ADFS, SSO, DNS, DHCP, NTP Infrastructure Services : SCCM, WSUS, File/Print Services Virtualization & DR : VMware/Hyper-V, HA & Disaster Recovery Planning Strong knowledge in auditing, backup/restore, tiered architecture , and firewall configurations If you are interested drop your resume at mojesh.p@acesoftlabs.com call: 9701971793

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Must have 1 year of tech support experience preferred on paper with international Clients (Mandate) Only For Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role & responsibilities SCCM Admin L2 with OSD 5+ Years & Only Male candidates- Immediate Joiners Preferred candidate profile

Application deployments raising ticket with global team and getting packages ready for deployments followed by manual and pilot testing and deploying to production.

Innovation is our driving force towards your success About Company: Role Overview : The Patch Management Specialist will be responsible for ensuring 100% patch compliance across all servers and workstations (Windows ONLY). This role involves managing the BigFix console for administration, coordinating patch deployments, and maintaining system security and performance. Location : Remote (Preferred Mumbai/Pune) Time : 7 pm to 3 am OR 8 pm to 4 am Work Hours : 5 days a week with a Saturday and Sunday of key responsibilities : Patch Compliance : Ensure 100% patch compliance across all EOG servers and workstations (Windows ONLY). BigFix Console Management : Administer and manage the BigFix console to deploy patches and updates effectively. Coordination and Scheduling : Collaborate with various IT teams to schedule and coordinate patch deployments, minimizing system downtime. Issue Resolution : Address and resolve any issues arising from patch deployments and update failures. Documentation : Maintain and update patch management documentation, including deployment schedules, compliance reports, and issue logs. Reporting : Provide regular reports on patch management activities, system compliance, and performance metrics. Audits : Conduct regular audits of patch levels and system statuses to ensure ongoing compliance and security. Key Requirements: Experience : Proven experience in patch management, particularly with Windows servers and workstations. Technical Skills : Proficiency in using patch management tools such as BigFix, SCCM, WSUS, or equivalent. Communication Skills : Excellent verbal and written communication skills to effectively coordinate with various teams and stakeholders. Problem-Solving : Strong analytical and problem-solving skills to address issues promptly and efficiently. Attention to Detail : High attention to detail to ensure accurate documentation and compliance reporting. Team Collaboration : Ability to work collaboratively within the RRT and other IT teams to achieve patch management goals. Preferred Qualifications: Certifications : Relevant certifications in patch management, system administration, or IT security. Experience with BigFix : Specific experience in administering and managing the BigFix console. Shift Flexibility : Willingness to work in shifts, including rotational shifts if required. This role is crucial for maintaining the security and efficiency of the organization s IT infrastructure by ensuring that all systems are up-to-date and secure. If you have any further questions or need additional details, feel free to ask! Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Job Description: As a part of managed security services deliverables, the PAM administrator is required to possess strong knowledge of PAM, IAM, PIM platforms and related technologies and provide advanced level security engineering and administration services for the global HPE customers. Apply advanced technical knowledge to operate one or more technology areas (e.g. PAM administration, user management, Just-in-time and performance management) for customers that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for customers and HPE. Have a strong customer focus and sensitivity in dealing with diverse cultures and ability to learn and adapt quickly. Eligibility G ualification: Bachelor s degree in Engineering (or Equivalent). Experience: Minimum 3+ years of experience in Enterprise PAM / IAM administration. Which includes designing, deploying and managing cyberark, manage engine PAM, beyond trust, Arcon arcus environments. Configuring user management and resources onboarding Working experience in SQL and open sources DB in enterprise environment is a must. Relevant certification on the latest track like CyberArk/ Manage engine/PAM administrator will be an added advantage. Flexible to work in 24X7 support environment Key Responsibilities: Understand the requirements from customers / internal stake holders for implementing PAM solution. Implementing PAM with full high availability and configure the product features Develop and maintain documentation on implementation and ongoing projects. Work with cross-functional teams for onboarding customers, resources & users Perform regular audits on the PAM solutions and maintain compliance in accordance with security policy. Support ISO/PCI/SOC audit with relevant documentation. Ensure PAM solutions is proactively monitored for health and smooth operations Experienced in backup and restoration of PAM / IAM applications Mitigate vulnerabilities by applying patches, fixes and perform upgrades. Hands-on in configuring and troubleshooting SSO, SAML, AD issues. Mitigate vulnerabilities by applying patches, fixes and perform upgrades. Technical Skills: Strong Knowledge in windows, linux, networking, storage, VMware and SAP. Troubleshooting experience in enterprise environment. Strong understanding of OS/patch/security update/management. Disaster Recovery planning and conducting DR tests. Responsible for Standard Operating procedures issuance to incident management team. Prepare Service delivery reports and participate in customer meetings Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Participated in DR drill activities for failover / redundancy tests. Knowledge on Patch deployment solutions Redhat Satellite, Salt, SCCM Additional Skills Configure and support Nexus Digital Access Manager for secure authentication and authorization processes. Work experience in HSM and crypto technology Scripting, automation of daily tasks. Non-Technical Skills: Excellent written and verbal communication skills Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues and deliver trainings when required.

We are seeking an IT Service Desk Engineer with an experience of 5 years for providing support to all technical support and IT related issues. Requirements: Minimum 6 to 8 years of hands-on work experience in Service Desk and delivery function. Ability to switch between Windows, Linux Mac OS knowledge preferable. Ability to set priorities for and execute projects. A combination knowledge of any of the following IT platforms and concepts such as Active Directory, O365/Exchange, Linux/Unix, Microsoft Office, ServiceNow, Confluence/JIRA, SCCM, RDP and Okta/MFA Familiarity with Zoom and A/V components such as TV s, projectors, conferencing systems Expertise in Windows 7, Windows 10 and Mac OS and Linux (RHEL). Will be reporting to the IT Service Delivery Lead and will be responsible for day-to-day technical support for, our employees, for network infrastructure, internal desktop systems software, and hardware. Strong culture of innovation and simplicity; should be able to embrace key tenets in working with our team to achieve our goals. Strong passion for technology and solving business problems with IT. #LI-Onsite #LI-DN1

Required Skills Technology | Programming Languages | AngularJs Behavioral | Aptitude | Managerial Skills Technology | IT Service Management Tools | Servicenow Technology | Programming Languages | Javascript (JS) Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | ServiceNow | Certified Implementation Specialist - ITSM Details: 1. Hardware and Networking: Knowledge on Desktop Hardware - Multiple Vendors, Remote Management Tools, Technical understanding on network fundamentals and topology 2. AD: Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies 3. Win 7 /8: a) Good working knowledge of Windows 7 transition planning, Working knowledge on Win 7 deployment and Image Engineering. Knowledge on MDT 2010 framework deployment Image SOE creation. b) Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) or 3rd party encryptions as per customer requirement, Direct Access etc. c) Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero touch deployment (leveraging desktop management tools like SCCM.), Lite touch /Manual deployment, Bare-metal deployment d) Direct access Branch Cache Working knowledge of Design and Deployment of Direct Access and Branch Cache 4. Desktop Virtualization: a) Good working knowledge of Microsoft VDI framework. b) Working knowledge of Microsoft Desktop Optimization (MDOP) technologies c) App-V - Application Virtualization technologies (apps sequencing and virtualization) d) MED-V - O/S virtualization and provisioning e) AGPM - Group Policy management for greater control f) DaRT - Troubleshooting and repairing system failures g) MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. 5. Assessment tools: Good working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. Working knowledge on MAP based assessment and validation. 6. Backup: Good Working knowledge of Profile backup restore (USMT/scripts), Data backup using scripts/MS easy transfer /3rd party tools