790 Sccm Jobs - Page 5

The ideal candidate will have deep hands-on experience in Office 365 administration, Windows Server environments, RMM platforms, networking, cloud infrastructure (Azure/AWS), virtualization (VMware/Hyper-V), and automation using PowerShell.

NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India (IN). If you are someone with excellent knowledge of Software distribution and application deployments, working knowledge of current configuration management software like System Centre Configuration Manager (SCCM) & Intune, knowledge of Patch My PC, and deep expertise in Inventory Management, Software distribution, Patch Management using SCCM & Intune, then this role might be perfect for you. You should also have knowledge in Image Management using SCCM & Intune, be capable of developing custom deployment scripts (VBS, batch etc.), and have an understanding of Package server, Task server, PXE server concepts. Strong troubleshooting skills for both Windows server/client and Networking issues, server-side as well as client-side issues are essential. Additionally, you should be resilient in troubleshooting and able to create custom scripts for gathering inventory from clients, as well as handle the test and release of applications and Patches using SCCM. This role requires knowledge of SCCM & Intune Client management Suit all Levels, ability to generate custom reports using SQL queries or MYSQL, and a mid-level understanding of SCCM & Intune infrastructure, primary site servers, secondary site servers, and distribution points. To qualify for this position, you should have 5-6 years of relevant experience or an equivalent combination of education and work experience. Basic understanding of current scripting technologies and batch commands, basic knowledge of windows server administration including AD, domains, policies, and in-depth knowledge of configuration management principles and best practices are also necessary. Good communication and written skills are a must to succeed in this role. If you are looking to grow with a global innovator of business and technology services, NTT DATA, a $30 billion trusted company serving 75% of the Fortune Global 100, is the place for you. With experts in more than 50 countries and a strong partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. Join us in confidently moving into the digital future. Visit us at us.nttdata.com.,

The position of Service Desk Lead is currently open for applicants from Mumbai-Thane only. As a Management Trainee in the Infrastructure Applications department, specializing in Active Directory, SCCM/Intune, Identity Access Management (IAM), and Privileged Identity Management (PIM), you will play a crucial role in supporting IT infrastructure and security operations. Your primary responsibilities will include managing Active Directory operations by supporting day-to-day tasks and gaining a fundamental understanding of its role in enterprise IT environments. You will also be involved in SCCM & Intune tasks, such as monitoring compliance reports and collaborating with relevant stakeholders to ensure effective patch management. In the realm of Identity and Access Management (IAM), your duties will encompass user provisioning, access control management, troubleshooting authentication and authorization issues, supporting IAM policy implementation, and aiding in audit and compliance activities. Additionally, you will provide Level 1 support for Privileged Identity Management (PIM), ensuring user access and permissions align with security standards and compliance requirements. To excel in this role, you should possess basic knowledge of AD, SCCM, Intune, IAM, and PIM concepts, along with strong communication, coordination, and problem-solving skills. Your eagerness to learn and contribute to IT infrastructure growth, coupled with the ability to document processes and maintain audit readiness, will be key to your success in this position.,

Sr. Managed Services Engineer Microsoft (SHI Complete and Expert support) Location: Hyderabad Experience: 8+ Years Level: L3 Managed Services Shift: 24/7 Rotational Support Notice Period: Immediate Joiners Preferred / Max 30 Days Overview: Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI’s management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth Responsibilities: Include, but not limited to: Build, implement and support a wide range of solutions using platform services for both internal and customer purposes. Manage and configure platform infrastructures, applications, and collaboration tools. Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria. Monitoring and diagnosing performance issues to ensure optimal system performance. Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs). Stay updated with industry trends, emerging technologies, and best practices. Continuously seek opportunities for personal and professional growth. Track time and document work out of SHI’s PSA system, submitting weekly timesheets. Align with leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Involvement in a wide range of required Audit’s. SOW Scoping, development, and build out assistance on a per-request basis. Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests. Assistance at all lower level’s where needed based on resource constraints Migration of Email from O365 to O365 tenant Migration of Email from Gsuit to O365 tenant Application packaging and deployment from SCCM OS deployment from SCCM Administration and management of MS Defender for endpoint Administration and management of MS purview Azure resources management Work closely with L2 and L1 teams along with Vendor support coordination Please share your CV to Annapurna.t@locuz.com Regards, Annapurna Manager – Talent Acquisition. https://www.locuz.com/

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do: 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: EUC Consulting Experience : 10 YEARS.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Candidate should have the experience of customer facing role: Primary Knowledge: - Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting VB script / PowerShell scripting Knowledge of Operating Systems Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) Support the Service & Product Manager across several technical domains Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Strong understanding of performance analysis for Applications packaging process Experience in Testing and implementing Application Packages Establish and implement policies, procedures, and technologies. Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

Band : U3Exp : 5 to 7 YrsGood SCCM work experienceGood Intune work experiencePatch Management using SCCM and WSUSM365 patching and troubleshootingTroubleshoot and fix and disruptions on the SCCM infrastructure and able to analyze and suggest/provide improvementsAdvanced administration skills in both software and patch deployment using SCCM 2012 in a multisite corporate environment3rd line technical support experience in a Windows Server and workstationMonthly deployment of security patches to Windows Servers and workstationKnowledge in Scripting languages like powershell,vbscriptCreate and edit scripts for issues ranging from software installation to system configurationManaging the Windows client image, application packaging and scriptingLead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentationProvide application/Windows OS installation / configuration / patching data reporting (application install status, client health, ) leveraging Microsoft System Center Configuration ManagerFollowing strict change, incident, request and problem management guidelinesEnsuring compliance to service level agreementsCreate and maintain driver packages for supported systems (HP / Dell / lenovo / Desktops / Workstations , Laptops).

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: UxM - NexThink Experience : 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: EMM Intune Experience : 3-5 Years.

Overall, 5 to 7 years of experience in EUC domain and at least 1 year in Intune administration Good knowledge of windows 10 and windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users. assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications. responsible for setting up new Windows 11 systems, ensuring that the appropriate hardware and software requirements are met, and configuring the operating system according to the organization's standards and policies. monitor system performance and troubleshoot any issues that may arise. ensure that the operating system and related applications are running smoothly, and take proactive measures to optimize system performance and resource utilization responsible for implementing and maintaining security measures to protect the Windows 11 environment from external threats, such as malware, viruses, and unauthorized access. This may involve installing security patches and updates, configuring firewalls, and monitoring network traffic. Windows 11 Admins maintain detailed documentation of the system configuration, procedures, and troubleshooting steps. This documentation helps in standardizing processes and providing reference material for future troubleshooting and system upgrades Should have experience in working with Desktop, Laptop, and software components. Handle all IT Hardware Related Issues. Windows update and staging. Require experience with Regular maintenance/update of drivers and troubleshooting of all hardware components and System performance monitoring and troubleshooting user related problems. Should have experience in Microsoft deployment tool kit and knowledge about Operating system deployment within Sccm. Windows autopilot implementation and Administration RBAC setup and scopes Conditional Access Policies Usage of Graph API Compliance policies Software Update Deployment Create, Maintain, Update, Deploy and Delete CA policies. CA for Windows device Configuration policies Device Restriction Wi-Fi Profile VPN/Per APP VPN Profile SCEP Profiles Custom Policy Enroll the mobile devices (iOS, WP, Windows 10, and Android) Retire and Wipe Devices Intune Mobile Application Management MAM Policy creation, edition, and deletion of Managed Applications Deployment/Assignment of managed application to AAD groups Intune Device/Profile Management Create, Maintain, Update, Deploy and Delete policies. PowerShell experience Bit locker administration Good Understanding of SCCM Mandatory Skills: Desktop Imaging. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: EMM Intune.: Experience: 3-5 Years.

R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Responsibilities: Hands-on Working experience of Intune, Application Packaging, Mobile Device Management, Image Management, Apple Device Management, Software distribution / Patching using SCCM, Digital Workplace Cloud management (Intune, Workspace 1, Jamf,) Good technical knowledge of DEX U/X Delivery(Nexthink, 1E Tachyon, Aternity), RPA Automation, ServiceNow Automation, Digital Workspace Orchestration and System Integration, scripting and using the same to automate the workload. Should be able to manage a team size of 20-30 Engineer. Good executive presence, ability to present and converse with senior leadership, C-Suite. Participate actively in the technology roadmap planning, leveraging input from Nexthink and other DEX data sources. retrieve, process, and analyze large amounts of DEX data to identify patterns which help organization to proactively resolve User experience issue. Requirements: Proven track record driving DWS team across an enterprise globally. Drive DEX outcomes, preferably with Nexthink. Strong understand of Enterprise IT, End User Services, PC, Mac, and Application workloads. Experience in UI/UX development, or the UI/UX feedback cycle. Experience Data Analysis, Data Modeling, and Data Gathering Processes. Strong motivation for complex challenges and learning new technologies. Mandatory Skills: EMM Intune. Experience: >10 YEARS.

EUC Architect Your Team CIS Your day at work will be like (Roles & Responsibilities) Strong experience and expertise in Plan, Design and Implement End User Computing Device Management Platforms especially Intune and SCCM for small and large environments. Strong experience and expertise in Plan, Design and Implement AD GPOs required for end-user platform Configure SCCM for Imaging, Deployment and Patch Management . Creating and Deploying Windows 10 using WAIK/ Windows ADK with MDT, Windows Deployment Services, SCCM Knowledge and troubleshooting experience of Lite-Touch, Zero-touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE Experience in Implementation of Windows 10 provisioning using Windows Autopilot Knowledge on Intune Management Knowledge of hardware components and driver integration Knowledge in application packaging, assessment, compatibility testing and virtualization in tools like Admin Studio. ORKA/APP-v etc. Design agreed standard operating environment Software Configurations for managed Hardware based on specified functional requirements and the image management procedure. Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design Responsible for Deploying Images and also for Trouble shooting Knowledge in VB Scripting, Batch Scripting and PowerShell Scripting (.Bat/.Cmd). Should have good knowledge in MSI Tables. Good knowledge on Windows Installer technology. Knowledge about other sequencing tools (3rd party) such as Admin studio for automation will be an added advantage. Hands on experience in handling Windows 10 Devices as MDM Hands on experience in managing Windows 10 Devices with co-management Experience in Windows Autopilot services setup and deployment This job might be for you if you have the following skills (Skills, Experience) 15 - 18 years exp Practical experience delivering Microsoft Infrastructure Solutions with an emphasis on SCCM & Intune design and implementation Diverse technical background with experience in various industries, roles, platforms, architectures, packages and technologies Proven track record in core skills for Microsoft Infrastructure Solutions, centring around customer, project and client/staff deliverables You will stand out if you have the following (Good to have) JAMF WorkspaceO Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Desktop Support. Experience: 8-10 Years. >

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Position Title: Service desk Engineer REPORTING TO Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Team, you will act as primary contact to support infrastructure regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided to Environment Testing Europe. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. Qualifications REQUIRED S : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now, BMC Helix knowledge. ITIL Foundation certificate. Azure Cloud knowledge.

Position Title: L2 Ops Engineer REPORTING TO Infrastructure Service Operations, Food, Feed and Environment Testing Europe GEOGRAPHICAL REPORTING LOCATION: India WORKING LOCATION: India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY : 0 OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Environment Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new internal and external applications. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Environment Testing Europe businesses SPECIFIC ASSIGNMENTS : As part of the Food, Feed & Environment Testing Europe Workspace Team you will act as primary contact to support infrastructure regarding: Create application packages using PSADT (MSI, MST, EXE, PowerShell) Address all the application deployment related issues in Intune and SCCM. Troubleshoot application related queriers escalated by SD and Field IT Team. Create packages for drivers and deploy using SCCM. Deep understanding of MSI and EXE packaging standards & best practices. Knowledge & hands on experience required on System Center Configuration Manager latest version and MS Intune. Main activities, but not limited to, are: Maintain accurate documentation of packaging standards, deployment processes & troubleshooting guides. Prepare relevant documentation such as known errors, solutions, major incidents report that will help in continuous improvement. Create & maintain knowledge base articles & Technical documentation for internal use. Continuously identify opportunities for process improvement using industry standards & automation tool Interested to work on Intune and SCCM/MECM related configuration issues. Good to have knowledge and troubleshooting in OS deployment using SCCM. Good to have Knowledge in MS Intune Administration. Good to have knowledge in Azure Update Manager. REQUIRED S : An ideal candidate should have strong 5+ years' experience in all of the below: Application packaging using PSADT (MSI, MST, EXE, PowerShell). Building MSIs & MSTs using ORCA, install shield. Knowledge of windows registry, processes, File System, Add-ins, Plug-ins & environmental Variable. Interaction of drivers within OS & unattended/Silent installs of windows installs. Driver package creation and deploy using SCCM/MECM. Application deployment (SCCM/MECM, Intune) Troubleshooting of application deployment and installation. Monitoring tools Very good command of English written and spoken Below skills will be an advantage: Azure update Manager. MS Intune Administration Co-Management. SCCM/ MECM Administration. Troubleshooting OS Deployment. Automation with PowerShell, etc. BMC Helix Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool

We are reaching out to present an exceptional career opportunity at CGI, one of the worlds largest IT and business consulting firms, renowned for our commitment to driving transformative results across industries. With a global presence in 400+ locations and deep expertise spanning 21 industry sectors, we blend human ingenuity with leading-edge technology to deliver meaningful, ROI-driven digital solutions. To learn more, please visit: https://www.cgi.com/en/about-us We are seeking a highly skilled SCCM Infrastructure Professional for our Pune (WTC Kharadi) office. This role is best suited for candidates with 5-8 years of experience, strong technical acumen, and the ability to join immediately. Desired Skills & Experience 8 years overall IT experience, with at least 5 years dedicated to SCCM infrastructure in large-scale environments Extensive expertise in Application Packaging (InstallShield/AdminStudio) for Windows 11 and remediation of non-compliant applications Deep understanding of SCCM patching, packaging, deployment (including Intune), and Level 3 production support Strong proficiency in automation/scripting (PowerShell, VBScript) Experience with Intune Win32/LOB app packaging, Mac packaging, and modern device management Solid grasp of Active Directory, Group Policy, VMware, Virtual Desktop , and general OS concepts Familiarity with WSUS, SCCM Co-Management, Cloud Management Gateway (CMG) , and server-side management (patches, OS changes) Competence in creating and troubleshooting SQL queries Proven ability in OS image deployment (Win10/Win11), SCCM/OSD deployment practices, and Autopilot configuration Thorough knowledge of ITIL processes and ITSM tools (e.g., ServiceNow) Excellent troubleshooting and documentation skills for desktop/laptop environments If you meet the above requirements and are available to join immediately, kindly share your updated resume with the following details to to sujoy.bhattacharya@cgi.com Current company Current location Current CTC Expected CTC Notice period Status of other offers (if any) We are eager to connect with talented professionals committed to making an impact in a dynamic, collaborative environment. Thank you for considering a career with CGI.

Role & responsibilities Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4 Preferred candidate profile Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals. #LI-KR2

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Noida . We are looking for candidates with 4 + years of strong experience in below skills - Primary Skills - 6+ years overall IT experience with 5+ years of experience in managing and maintaining Workstations, specific / industrial devices AND mobile devices in a Modern” (cloud-based) environment. Requirements include working knowledge, at scale (tens of thousands of devices) of OS: Windows / Windows IoT / macOS, AAD/ Intune, AD / SCCM, NDES / SCEP Autopilot Window Update for Business / Autopatch, Conditional Access Policy Etc. Security-minded professional aware of the implications of managing devices in an ever-changing landscape: patching, privacy issues, OS updates, devices profiles, reporting, etc. Expectations also include good PowerShell scripting skills and direct use of API-based management for complex tasks (using your preferred language). Knowledge of the ITIL framework. Honeywell and Zebra devices, Lenovo devices, Microsoft devices, or other major suppliers. Mobile Device Management: implementation, configuration, troubleshooting. Managed App Management: implementation, configuration, troubleshooting. Windows Subsystem for Linux: implementation, configuration, troubleshooting.. Knowledge of GraphAPI and how to address Microsoft services programmatically. MacOS management through Intune. Knowledge of macOS specifics. Software Distribution knowledge and packaging experience (all OSes). PowerBI knowledge. Agile methodology (SCRUM), knowledge of Jira or similar tools. Experience with an ITSM tool like ServiceNow. Interested candidates for above position kindly share your CVs on priyanka.sar @peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India. As a Configuration Senior Analyst -SCCM, you will be responsible for various tasks related to Software distribution, application deployments, Patch Management, Inventory Management, Image Management, and troubleshooting Windows server/client and Networking issues. Key Responsibilities: - Excellent knowledge of Software distribution and application deployments. - Working knowledge of configuration management software such as System Centre Configuration Manager (SCCM) & Intune. - Deep understanding of Patch My PC. - Proficiency in Inventory Management, Software distribution, Patch Management using SCCM & Intune. - Knowledge of Image Management using SCCM & Intune. - Ability to develop custom deployment scripts (VBS, batch etc.). - Understanding of Package server, Task server, PXE server concepts. - Strong troubleshooting skills for Windows server/client and Networking issues. - Ability to create custom scripts for inventory gathering from clients. - Handling test and release of applications and Patches using SCCM. - Generating custom reports using SQL queries or MYSQL. - Mid-level knowledge about SCCM & Intune infrastructure, primary site servers, secondary site servers, and distribution points. Qualifications: - 5-6 years of relevant experience or equivalent combination of education and work experience. - Basic understanding of scripting technologies and batch commands. - Basic knowledge of windows server administration including AD, domains, policies, etc. - In-depth knowledge of configuration management principles and best practices. - Good communication and written skills. About NTT DATA: NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure worldwide and a part of NTT Group, investing over $3.6 billion each year in R&D. Visit us at us.nttdata.com,

You will be responsible for Application Packaging, Intune Administration, Patch Management, SCCM Management, Troubleshooting & Optimization in order to ensure smooth delivery of applications across the organization. Your role will involve creating, testing, and deploying applications using Intune and SCCM. You will manage application deployments, policy creation, update rings, group creation, and assignment through Intune. It will also be your responsibility to ensure timely patching and updates via Intune for maintaining security and compliance standards. Additionally, you will oversee application creation, deployment, and co-management, ensuring seamless integration between SCCM and Intune. Your expertise will be required to identify and resolve issues related to application deployments, policy enforcement, and system configurations. To excel in this role, you must have proven hands-on experience with Microsoft Intune and SCCM for application packaging and deployment. A strong knowledge of Windows Update Rings, policy management, and group assignments in Intune is essential. Experience in enterprise patching and compliance management will be beneficial. Your expertise in SCCM application management and co-management strategies will be put to good use. Excellent troubleshooting skills for resolving endpoint management issues are a must. Effective communication and collaboration skills are required to work efficiently with global teams. Your skills in Application Packaging, Intune, SCCM, and Windows Update Rings will play a crucial role in fulfilling the responsibilities of this position. Join UST, a global digital transformation solutions provider, with a track record of working alongside the world's best companies for over 20 years. UST partners with clients from design to operation, embedding innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact, touching billions of lives in the process.,

NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India (IN). As a Configuration Senior Analyst -SCCM, you will be responsible for various tasks related to software distribution, application deployments, and configuration management using tools like System Centre Configuration Manager (SCCM) & Intune. Key Responsibilities: - Excellent knowledge of Software distribution and application deployments - Working knowledge of current configuration management software such as SCCM & Intune - Deep understanding of Inventory Management, Software distribution, and Patch Management using SCCM & Intune - Proficiency in Image Management using SCCM & Intune - Ability to develop custom deployment scripts (VBS, batch, etc.) - Understanding of Package server, Task server, PXE server concepts - Strong troubleshooting skills for Windows server/client and Networking issues - Experience in creating custom scripts for gathering inventory from clients - Handling test and release of applications and Patches using SCCM - Knowledge of SCCM & Intune Client management Suit at all Levels - Proficiency in generating custom reports using SQL queries or MYSQL - Mid-level knowledge about SCCM & Intune infrastructure including primary site servers, secondary site servers, and distribution points Qualifications: - 5-6 years of relevant experience or equivalent combination of education and work experience - Basic understanding of current scripting technologies and batch commands - Basic knowledge of windows server administration including AD, domains, policies, etc. - In-depth knowledge of configuration management principles and best practices - Good communication and written skills About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. They serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally. As a part of the NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit their website at us.nttdata.com.,

REPORTING TO MANAGER, FACILITIES DUTIES & RESPONSIBILITIES Submission of the monthly reports i.e. Cost sheet, Metrics, Payroll data, Staff Transportation data, Accruals, PO open/close data, MMR, Budget Vs Actual data, Covid expenses & Asset data- LOB wise Maintaining Invoice tracker, Follow-up with vendors. Ensuring zero exception approvals. Timely Submission of correct invoices through CLIENT portal with zero errors. Submission of yearly Budget and justification on forecast Submitting PR request on the portal and follow up with Procurement for Purchase orders. Quarterly vendors connect & No due certificate Analyze detailed forecast including budget versus actual spending and forecast verses actual spending. Plan, prepare and develop Annual Budget. Assist leaders in researching and identifying budget corrections and work with others to implement change. Responsibility for all ad-hoc duties and task as assigned by Manager. Reports & Documents Management Cost sheet, SharePoint, Payroll data sheet, Staff transportation sheet, Accruals sheet, PO open/close sheet, MMR. Pandemic expense, Asset sheet (LOB wise), Metrix data. Invoice Tracker Budget sheet, CS financials sheet People soft system, PR/ PO tracker NDC sheet and quarterly Meeting.

Job Description: Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby

Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby