565 Sccm Jobs - Page 22

Job description for Application packaging: Should have good communication skills in English to interact directly with the customer. Should have proper email etiquettes. Should have strong knowledge of Application packaging using Admi Studio tool, language skills like VBScript, PowerShell Should have strong knowledge in APPV 5. Basics of APPV 4.6 would be an added advantage. Should have strong SCCM knowledge. Should have strong troubleshooting skills for issues arising at end users side for MSI, APPV, SCCM deployment. Should be able to think out of the box for various scenarios when one methodology is not working for a particular issue. Should be able to understand the end-to-end process of EUC Certification. Should have the insights to read beyond the planning notes, to understand the actual requirement of an app packaging request. Should be able to understand the history of an application in and out in the sense how it was packaged, what was its requirements earlier and then come to a decision on how to package the current request. Should be able to decode the glitches in planning notes and lab tech teams findings of an application and steer the packaging to right direction by coordinating with the planner/lab team or customer (if needed). Should be willing to contribute to SIP periodically by giving automations for various activities related to the end-to-end process. Should have basic knowledge on VMWare vSphere. If not, then he/she must be a quick learner of activities that may be beyond app packaging.

ServiceNow Discovery and Mapping:- Service Now Discovery: Responsible for Discovery activities. Monitors service mapping results, reconciling, and addressing any anomalies. Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained. Good understanding about CMDB discovery and their error resolution based on Service Mapping errors and issues. Working knowledge on clearing CMDB discovery related issues such as duplicate CIs, Port Issues and permission issues etc. Mid service installation and integration, troubleshoot and fix error with good understanding for Network and Network security and Server Identify Orphan IC fix issues and Creating Patrons Hands-on knowledge on ServiceNow version migration/upgradation and UAT testing. Participates in platform upgrade planning, testing, and validation. Strong knowledge with hands on experience of ServiceNow modules such as Service Mapping, CMDB, Discovery, cloud Discovery and Event management Fundamental knowledge of ServiceNow Event Management module and other ITSM modules. Exposure to third-party tools for integrations like SCCM, Qualys, Orion and similar tool set. Perform Verification and regular audits of CMDB data. ? Maintain SOP's & EPD and get timely review and sign-off from the customer. Required certifications ? ServiceNow- Certified System Administrator, CIS ? Discovery, CIS ? Service Mapping. Service Now Mapping: JD for the role. Responsible for ServiceNow Service Mapping Activities and ServiceNow Discovery activities. Monitors service mapping results, reconciling and addressing any anomalies. Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained. Ensures that service mapping products are highly available, reliable, and performant. Customization of Service Mapping Patterns on the basis of application/Experience with extending the ServiceNow schema to custom applications. Regular maintenance of modelled applications and triggering Service Review and Audits. Establishes, monitors and maintains Service Mapping refresh schedules. Responsibility for chairing meetings with Software/Application Owner(s) and gather requirements, produce weekly/monthly status dashboards. Experience presenting and conducting demo reviews with Owners/Tower Leads. Intermediate understanding of application architecture and their relations with other application components. Fundamental understanding of networking including TCP/IP ports, firewalls, Network Protocols and IP networks. Good understanding of Linux/Unix commands, SUDO permissions and other OS environments, Service mapping and Service request Good understanding of cloud based discovery (internal & external) and discovery for other CI types. Required certifications ? ServiceNow- Certified System Administrator, CIS ? Service Mapping.

Overall, 5 to 10 years of experience in EUC domain and at least 3 years in Intune administration Windows autopilot implementation and Administration RBAC setup and scopes Conditional Access Policies Usage of Graph API Compliance policies Software Update Deployment NDES connector Create, Maintain, Update, Deploy and Delete CA policies. CA for Windows device Configuration policies Device Restriction Wi-Fi Profile VPN/Per APP VPN Profile SCEP Profiles Custom Policy Enroll the mobile devices (iOS, WP, Windows 10, and Android) Retire and Wipe Devices Intune ? Mobile Application Management MAM Policy creation, edition, and deletion of Managed Applications Deployment/Assignment of managed application to AAD groups Intune ? Device/Profile Management Create, Maintain, Update, Deploy and Delete policies. PowerShell experience Bit locker administration Good Understanding of SCCM

Product tools: SCCM 1902+ , Microsoft Office Deployment Tools, vSphere Client 5.5., PSAppdeploy, 1E Product Suite Languages/Scripting: PowerShell , SQL, SSRS Applications: Microsoft Office 365, Microsoft Edge Enterprise Mode, Microsoft OSD, Modern Driver Management Application servers: Microsoft Directory Server (Active Directory), SCCM Server, 1E, SQL Operating Systems: Windows 7, Windows 10 Testing Environments: VMware Workstation

We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a talented, energetic individual with a passion for IT infrastructure and support. You possess strong written and verbal communication skills, allowing you to interact effectively with colleagues and internal customers around the globe. You are a quick learner, adaptable, and able to work independently or as part of a team. You have a Bachelors Degree or equivalent course training and are eager to leverage your skills in endpoint management, server infrastructure, and SaaS services. Your technical proficiency includes scripting knowledge, experience with Microsoft 365 services, and familiarity with virtualization. You are committed to providing world-class IT support and have a keen eye for identifying and mitigating vulnerabilities. Your customer service skills are exemplary, characterized by active listening, patience, attentiveness, and dependability. What You’ll Be Doing: * Managing endpoints through Jamf, Tanium, Intune, Azure AD/Entra ID, Auto Pilot, and SCCM * Executing endpoint management tasks in Jamf, Intune, and Tanium environments as directed by management * Automating tasks using PowerShell, VBS, Shell scripting, and Batch Scripting * Supporting VMware and Nutanix hypervisor environments * Assisting with support for Microsoft on-prem servers and M365 services (SharePoint, Teams, OneDrive, Office products) * Identifying and mitigating open vulnerabilities as identified by internal tools across various platforms (Windows, Linux, Mac OS, etc.) * Building packages to deliver and patch various productivity, development, and other software applications installed on end-user laptops * Reviewing and analyzing situations, data, and procedures to propose the most efficient solutions * Collaborating with colleagues and internal customers around the globe * Contributing to our ‘team first’ dynamic The Impact You Will Have: * Enhancing endpoint security and management, ensuring a secure and efficient IT environment * Streamlining automation processes to improve productivity and reduce manual intervention * Supporting virtualization efforts to optimize server performance and resource utilization * Ensuring smooth operation of Microsoft 365 services, enhancing collaboration and productivity * Mitigating vulnerabilities to protect against potential security threats * Providing valuable insights through data analysis to drive informed decision-making What You’ll Need: * Excellent written and spoken English * Scripting knowledge (PowerShell, VBScript, etc.) * Experience with Microsoft 365 services * Familiarity with virtualization technologies * Experience or knowledge of Jamf, SCCM, Tanium, Intune, or other Windows endpoint management technologies * Experience with data analysis using Excel, Power BI, or similar tools Who You Are: * Excellent customer service skills * Active listening and effective communication abilities * Adaptable and dependable * Strong problem-solving skills * Team player with a collaborative spirit The Team You’ll Be A Part Of: You will be part of a dynamic team dedicated to providing world-class IT support for all collaboration tools and business process software at Synopsys. Our team’s mission is to ensure seamless IT operations, from endpoint management to server infrastructure and SaaS services, directly impacting end users and contributing to the overall success of the company. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. Role & responsibilities Preferred candidate profile Perks and benefits

Dear Candidates, Greetings from Fujitsu, Your Profile has been shortlisted from Naukri. Apply Here: https://r.ripplehire.com/s/cpP45 PFB the JD for your reference. Role: Technical Services Engineer Expert Experience : 7-9 Years Location: Noida, Chennai, Bangalore, Pune, Hyderabad Shift: 24x7 Shift Requirement: Client Management (S), MDT, SCCM, Image Build Responsibilities: Image Management Job Description:Role Overview:As an Image Management Specialist within our WLS (Workload Solutions) team, you will be responsible for image build, drive pack development, and providing third-line support activities. Your role is crucial in ensuring the availability of standardized and optimized images for deployment across our environment, as well as providing expert-level support for image-related issues.Key Responsibilities:1.Image Build:oDevelop and maintain standardized images for various operating systems, including Windows and potentially others, ensuring consistency and compatibility with our hardware and software configurations.oCustomize images to include necessary applications, drivers, and configurations based on business requirements and user needs.2.Drive Pack Development:oCreate and manage driver packs for different hardware models to ensure seamless compatibility and functionality during image deployment.oTest and validate driver packs to ensure reliability and stability across various hardware configurations.3.Third-line Support:oProvide expert-level support for image-related issues escalated from lower support tiers, diagnosing and resolving complex technical problems efficiently.oCollaborate with other teams to troubleshoot and resolve image deployment and compatibility issues, ensuring minimal impact on end users.4.Documentation and Knowledge Sharing:oMaintain documentation and standard operating procedures (SOPs) for image build, drive pack development, and third-line support processes.oShare knowledge and best practices with team members to enhance collective expertise and efficiency.5.Shift Coverage:oProvide support coverage during designated hours, either 12x5 or 9x5 CET, depending on business requirements and support agreements.Qualifications and Skills:Bachelors degree in Computer Science, Information Technology, or related field.Experience in image management and deployment, including image build, customization, and deployment automation.Proficiency in operating system deployment tools and technologies, such as Microsoft Deployment Toolkit (MDT) or similar solutions.Strong understanding of hardware configurations and driver compatibility considerations.Excellent troubleshooting skills and the ability to diagnose and resolve image-related issues effectively.Attention to detail and the ability to follow established processes and procedures.Support Coverage:12x5 or 9x5 CET, depending on business requirementsCost Component:Technical Service Engineer Regular/ExpertComments:The Image Management Specialist role is critical for maintaining standardized and optimized images for deployment across our environment, ensuring consistency and compatibility across various hardware and software configurations. Additionally, their expertise in providing third-line support for image-related issues helps minimize disruptions and ensure smooth operations. By documenting processes and sharing knowledge with team members, the specialist contributes to the continuous improvement of image management practices within our WLS environment.

Primary Skill :An experienced Infrastructure Shift Lead to oversee the daily operations of our organization's infrastructure domain during their assigned Shift The candidate will be responsible for ensuring the availability, performance, and security of our organization's infrastructure systems, including servers, storage, and network devices.The Infrastructure Shift Lead will also be responsible for leading a team of infrastructure engineers and administrators and providing technical guidance and support. Secondary Skill :NA Position Specific duties :Oversee the daily operations of the infrastructure domain during the assigned shift, including monitoring system alerts, analyzing system performance metrics, and troubleshooting and resolving infrastructure issues. Lead a team of infrastructure engineers and administrators, providing technical guidance and support to ensure timely issue resolution and adherence to IT policies and procedures. Collaborate with Infra Product teams to ensure seamless integration of infrastructure systems with other IT systems and applications. Ensure compliance with IT security policies and procedures, including vulnerability assessments and patch management. Develop and maintain documentation related to infrastructure systems, including standard operating procedures and troubleshooting guides. Participate in the development and implementation of infrastructure projects, including upgrades, migrations, and new system implementations. Maintain accurate records of incidents and service requests, including tracking and reporting of system availability and performance metrics. Provide technical support and guidance to end-users and stakeholders, including incident management and problem resolution. Stay up-to-date with emerging technologies and industry best practices to provide recommendations for infrastructure improvements. This is a full-time position with rotating shifts, including weekends and holidays. The Infrastructure Shift Lead may be required to work outside regular office hours to perform maintenance or upgrade activities that may impact system availability. The Infrastructure Shift Lead may be required to participate in an on-call rotation to provide after-hours support in case of system emergencies. Required skill :At least 8 years of experience in infrastructure support, administration, or engineering. Proven experience in working with a team of infrastructure engineers and administrators. Strong technical knowledge of infrastructure systems, including servers, storage, and network devices. Experience in managing and maintaining virtualization platforms, such as VMware , Hyper-V or Nutanix . Knowledge of IT security policies and procedures, including vulnerability assessments and patch management. Familiarity with ITIL frameworks and best practices. Strong analytical and problem-solving skills, with the ability to identify, diagnose, and resolve complex infrastructure issues. Excellent communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Ability to work in a fast-paced, high-pressure environment, and handle multiple priorities. Desired Experience :Cisco Neworking Certifcations like CCNA , CCNP Knowledge & certifications around Linux , Windows , Storage and Virtualization would be beneficial to succeed in this role Education :Bachelors degree in Computer Science, Engineering, or Information Technology discipline or equivalent experience.

Experience as Desktop Support Engineer, Technical Support Engineer, Remote troubleshooting, SCCM, Telnet Hands-on experience with Windows OS, anti-virus programs/VPN Client Good communication skill Share me your updated resume in hr1@piplindia.com

Must have : SCCM Admin , App Packaging Long term C2H Position. Location: Bangalore/Pune Role & responsibilities Experience with SCCM, ServiceNow, Jira. Basic knowledge of PowerShell. Technical knowledge of Windows OS (Win10,11) inclusive of software install plus Virtual desktop Citrix, and Desktop Apps.in MS Excel. Tenacity to deliver, with excellent attention to detail. Self-motivated, can do attitude, team player. Problem solving skills with the ability to think on your feet. High quality interpersonal skills are essential. Perform deployment pre-check outs. Post-deployment follow-ups such as metrics reporting, failed install endpoint tracking, and remediation on failed installs. Escalation of deployment failures exceeding specified failure thresholds. Maintain documentation and procedures. Provide firm-wide desktop operational services. Utilize check scripts and any additional toolings provided to Perform deployment pre-check outs and post-checkouts, analyze checkouts, and escalate. Preferred candidate profile Kindly give your confirmation along with these details as mentioned in the below table and share 1 ID Proof (Aadhar/Pan) Full Legal Name - Alternate Contact Number - Email ID - Total Experience - Relevant Experience - Preferred Location - Notice Period - Presently working or not - Current Salary - Expected Salary - Reason for Change - Any Offers in Hand - Current Employer ( payroll Company ) - Regards, Kunjika Shukla KAnand Corporation Email: kunjika@kanandcorp.com Web: www.kanandcorp.com

Job Title EUC Analyst Responsibilities O365, Windows, GPO, p.Shell scripting, Intune, Azure AD/Vdi security, Jamaf (MAC), BYOMoblie, SCCM, AV-Defender Etc. VIP Support, VDI L2, Printer (Managed Service by Reco), Teams, Exchange - Mialbox creation, JML, Sharepoint Preferred Skills: Technology->Infrastructure-Server Administration->Cloud Infrastructure->Azure Administration Technology->Infrastructure-Server Administration->Active Directory Technology->EUC->EUC-Others Technology->EUC-Patching_and_Distribution->SCCM Technology->Server-OperatingSystemAdministration->Windows Server Admin->Windows Technology->Mobile Device Management->Intune Technology->Enterprise Mobility Solution->MS Azure AD MS Azure RMS MS Intune Technology->Office 365->SharePoint Online Technology->Mac - Administration->MAC OS Support casper Educational Requirements Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

About The Role : We seek an experienced Business Systems Analyst to join our Supply Chain IT team. The primary focus of this position is to enable, transform, and deliver Supply Planning data solutions for Intel's key business groups. In this position, you will collaborate with stakeholders from various business domains, including the business operations team, Master data, Supply Planning, Finance, and other IT teams. The ideal candidate should possess a combination of business process knowledge, data and analytics skills, and acumen to enable process transformation by leveraging technology.Responsibilities include but are not limited to: - Collaborate with stakeholders to establish, prioritize, implement, maintain, improve, and discontinue process capabilities.- Develop detailed functional specifications and work closely with business stakeholders and the Blue Yonder team.- Design new data pipelines and maintain existing ones between SAP, the data warehouse, the Planning Data Hub, and the Blue Yonder landscape.- Identify business requirements and system specifications that meet user data needs, map them to system capabilities, and recommend technical solutions.- Partner with SAP Master Data, Order to Cash (O2C), Procure to Pay (P2P), and Supply Planning teams to understand data needs and capture them as requirements for implementing pipelines in Snowflake.- Participate in all phases of product testing, from unit testing to user acceptance testing on the IT front.- Ensure alignment of transformation efforts with relevant enterprise-level initiatives.- Maintain and build stakeholder relationships while effectively communicating across teams.- Estimate effort and schedules for major projects, driving the team to meet timelines while ensuring quality. Qualifications Minimum Qualifications: Bachelor's and/or master's degree and 9+ years of experience in: Supply Planning - SOP and SOE processes. Inventory Management or Production Planning Business Processes. Designing and implementing data solutions for enterprise planning software solutions such as Blue Yonder ESP, IBP, or equivalent. A background in semiconductor manufacturing and high-level SQL knowledge. Preferred Qualifications: Designing data solutions on Snowflake, Azure Databricks, or similar environments. Knowledge in Order to Cash and Procure or Pay E2E processes. Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Your future role Take on a new challenge and apply your comprehensive expertise in Windows deployment and endpoint management in a new cutting-edge field. You'll work alongside innovative, solution-focused, and collaborative teammates. You'll strategize and oversee the deployment of Windows 11/10 Autopilot SOE services, ensuring they meet functional requirements. Day-to-day, you'll work closely with teams across the business (Operating System, Active Directory, GPO, Applications team), develop deployment strategies, and much more. You'll specifically take care of drafting and finalizing designs, reviewing and updating Alstom Images, and supporting the development of test methods for Autopilot SOE images. You will also be instrumental in troubleshooting and resolving complex technical issues. We'll look to you for: Building and implementing deployment strategies for Windows environments Collaborating with various IT teams to integrate and finalize designs Ensuring the continuous improvement of Alstom Image versions Developing test procedures and managing risks associated with deployments Providing high-level troubleshooting and technical support Contributing to the development of new SOE builds, migrations, and upgrades Enhancing engagement with business and IT partners All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: A Bachelor's degree in Engineering, Science, or Technology over all 7+year of experience Experience or understanding of Autopilot SOE/Imaging, Intune, OS Migrations, and OS troubleshooting Knowledge of Microsoft Windows 11/10, Intune, SCCM/MECM, Autopilot Familiarity with PowerShell scripting and automation Excellent communication and vendor management skills Experience in a global IT environment and ITIL processes Flexibility and adaptability in managing global processes and availability for on-call emergency situations Things you'll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with the latest security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards more advanced IT roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Azure Infra Management Certification As an SCCM and Intune Level 3 Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization. Key Responsibilities: 1. SCCM Design and Optimization: - Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings. - Implement advanced software deployment strategies, automation, and ensure efficient patch management. 2. Intune Configuration and MDM Expertise: - Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security. - Implement and manage complex security policies, device settings, and compliance rules. 3. Software Packaging and Deployment Leadership: - Lead the packaging and deployment of software applications, updates, and patches using SCCM. - Implement advanced software distribution methodologies, package creation, and automation. 4. Operating System Deployment Expertise: - Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning. - Optimize and automate OS deployment processes for efficiency. 5. Advanced Troubleshooting and Support: - Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert. - Conduct root cause analysis for complex issues and incidents. 6. Documentation and Reporting: - Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune. - Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders. Qualifications: - Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

A Day in the Life CAREERS THAT CHANGE LIVES We believe that when people from different cultures, genders, and points of view come together, innovation is the result and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Bring your talents to an industry leader in medical technology and healthcare solutions - we re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http: / / bit.ly / MedtronicWomeninIT A DAY IN THE LIFE Reviewing emails and messages to catch up on any urgent issues or updates Joining/Hosting engineer related meetings with internal and external teams Strategically design technology solutions that meet the needs and goals of the company and our customers/users Leverage platform process expertise to assess if f existing standard platforms are functioning as expected Collaborate with internal/external and managed service partners to ensure Device engineering tools are meeting business needs Provide guidance to Managed Service Partner teams to ensure our services are being provided within stated agreements Lead project efforts within the Device Engineering PC Tower Take guidance from PC Tower Product Owner, Preventative Web Support Tower as well as DSS-SME Manager Identify and Define new technologies to perform tasks or solve business needs/problems Own and provide guidance to managed teams for Application Packaging Own and oversee Application Deployments through Medtronic s software distribution tools (ie: SCCM, Intune..) Oversee and provide guidance on Medtronic s Self-Help, Preventative Support and automation tools (ie: NexThink) Lead and support our Managed Browser platforms (ie: Chrome, Edge ) Responsibilities may include: Bachelor s degree or any equivalent degree. 16 years of regular education is preferable. 7+ years of experience with a bachelor s degree or 5+ years of experience with an advanced degree Proven experience in managing Application Deployment and Preventative/Self-Help tools NICE TO HAVE (Preferred Qualifications) Bachelor s degree in business, IT or related field Proficiency in identifying and resolving systemic issues within a large enterprise environment Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams and external vendors Experience with Apptimized, SCCM, Intune, NexThink, ServiceNow platforms or any similar platforms. Benefits Compensation This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 90,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Why were hiring: To support and manage the OKTA platform, in deployment, integrations and where required, migrations to IDAM platforms. To maximise security, organisational collaboration and lifecycle automation whilst delivering a first-class end user experience to employees, partners, and clients across the WPP global group. You will support the business effectively and securely while innovating the Okta environment. What youll need: Certified to Okta Administrator level or equivalent in another Identity product. A good understanding of IDAM solutions, in particular: Okta, Azure AD, Active Directory, G-Suite, AWS An understanding of SSO implementations including SAML/OpenID integrations A minimum of 3 years technical experience in IDAM support implementations Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta) Product management support Collaboration skills Knowledge of AD/LDAP, AAD, AADC, SCCM, Citrix, Okta, Group Policy Experience of working in global, complex environments What youll be doing: Be part of a new in-house OKTA technical team providing support for a complex platform and a large, diverse user base Liaison with internal OpCo s and external customers from a support perspective delivering a first-class service experience Ensure that audit standards are adhered to in regard to attestations and management of identities and service accounts Assist in reporting on all aspects of the OKTA environments for security and audit requirements To support the implementation of strategic IDAM objectives in conjunction with the IDAM Architects. To provide technical 2 nd Line support to a wide user base To provide support to application integrations into the OKTA service for the purpose of authentication and authorisation. Set Up Org2org and SCIM Configuration In OKTA To manage designated technical team members To maintain CMDB Service Catalogue technical documentation relating to IDAM configuration items To participate in the IDAM Change Management process Who you are: Youre open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. Youre optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. Youre extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What well give you: Passionate, inspired people - We promote a culture of people that do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge #LI-Onsite

- Provide desktop support to end-users, including troubleshooting hardware and software issues - Install, configure, and maintain computer systems and peripherals - Set up and troubleshoot network connectivity for desktops and laptops - Manage user accounts and permissions in Active Directory - Assist with software installations and upgrades - Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary - Collaborate with team members to resolve complex technical issues - Document technical procedures and solutions for future reference Qualifications: - Proven experience as a Desktop Support Technician or similar role - Strong knowledge of network administration, technical support, and IT support principles - Proficiency in operating systems such as Windows, Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft Office) - Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus - Knowledge of VPN technologies and remote access tools - Excellent problem-solving skills and attention to detail - Strong communication and interpersonal skills

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Experience:8+ yearsJob Summary:We are seeking a Senior EUC (End User Computing) Engineer with over 8 years of experience in SCCM/MECM, Windows desktop patching, and Windows desktop administration. The ideal candidate will have strong technical expertise in managing end-user environments, along with leadership capabilities to manage and mentor a team of 4-5 engineers. This role involves leading day-to-day operational activities, overseeing patch management and software distribution, and driving continuous improvements to ensure optimal performance and security across the desktop environment.Key Responsibilities:Lead a team of 4-5 EUC engineers, providing guidance, mentorship, and performance management.Design, implement, and maintain SCCM/MECM infrastructure to support software deployment, patch management, and desktop administration.Oversee and manage Windows desktop patching cycles to ensure compliance with security standards and minimize vulnerabilities.Manage and administer Windows desktop environments, ensuring system stability, performance, and end-user satisfaction.Provide expert-level troubleshooting and resolution for complex issues related to desktop, laptop, and peripheral devices.Collaborate with cross-functional teams to implement and support new technology solutions and system enhancements.Drive process improvements for desktop management, patching, and software distribution.Ensure adherence to IT policies and best practices, including security and compliance protocols.Develop and maintain technical documentation, including processes, procedures, and troubleshooting guides.Act as a technical point of escalation for EUC-related issues and guide junior team members in troubleshooting and problem-solving.Conduct training sessions for team members on new tools, processes, and industry best practices.Collaborate with IT leadership to plan and implement strategic initiatives related to EUC, such as automation and virtualization.Monitor and report on key performance metrics related to system performance, patch compliance, and issue resolution.Required Skills & Qualifications:8+ years of experience in SCCM/MECM administration and Windows desktop management.Strong knowledge of desktop patching, software distribution, and system updates in enterprise environments.Proven experience leading or managing a small technical team.In-depth knowledge of Windows OS (Windows 10/11) administration and troubleshooting.Experience with scripting (PowerShell, VBScript, etc.) for automation of administrative tasks.Familiarity with Active Directory, Group Policies, and security configurations for desktops and laptops.Strong analytical and problem-solving skills with a proactive approach to addressing system and user issues.Excellent communication and collaboration skills to work effectively with teams, clients, and stakeholders.Ability to manage multiple priorities and deadlines in a fast-paced environment. Qualifications 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Implement innovative strategies for problem-solving.- Lead continuous improvement initiatives within the team. Professional & Technical Skills:- Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in troubleshooting and resolving Citrix-related issues.- Knowledge of networking concepts and protocols.- Hands-on experience in implementing Citrix solutions.- Good To Have Skills:Experience with Citrix NetScaler. Additional Information:- The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full-time education is required. About The Role ::HP Device Manager (HPDM) Administrator Location:Bangalore , Gurugram , L9Job SummaryThe HP Device Manager (HPDM) Administrator (L2) will oversee the advanced management, optimization, and troubleshooting of HP thin clients and their associated environments. This role requires a deep understanding of HPDM architecture, endpoint management, image creation, and deployment strategies. The candidate will be the escalation point for critical issues, ensure seamless operation of thin client deployments, and lead initiatives for system enhancements and integrations.________________________________________Key ResponsibilitiesAdministration and Management1.HPDM System Administration:oManage and maintain the HP Device Manager server infrastructure, including configurations, updates, and backups.oAdminister the deployment and management of thin clients across multiple sites using HPDM.oConfigure thin client groups, policies, and tasks in HPDM to ensure efficient operations.2.Image and Template Management:oDevelop, maintain, and update golden images for HP thin clients.oPerform OS updates, driver integrations, and application installations on images.oCreate, test, and deploy templates for uniformity across devices.3.Monitoring and Troubleshooting:oMonitor HPDM health and performance, addressing alerts and resolving issues proactively.oTroubleshoot complex thin client issues, including boot failures, configuration mismatches, and application errors.oConduct root cause analysis (RCA) for recurring problems and implement permanent fixes.4.Patch and Security Management:oImplement firmware updates and security patches for HP thin clients through HPDM.oEnsure compliance with security policies by managing device certificates and encryption settings.5.Integration and Optimization:oIntegrate HPDM with other IT systems, such as Active Directory and VDI environments (e.g., Citrix, VMware Horizon).oOptimize thin client performance for specific use cases (e.g., multimedia, VDI).6.Automation and Scripting:oDevelop automation scripts for repetitive tasks using HPDM scripting or PowerShell.oStreamline bulk deployments, updates, and troubleshooting using automation tools.7.Documentation and Reporting:oMaintain comprehensive documentation, including HPDM configurations, SOPs, and troubleshooting guides.oGenerate detailed reports on device status, deployment success rates, and performance metrics.8.Team Collaboration and Leadership:oAct as the primary escalation point for L1/L2 teams for advanced HPDM-related issues.oProvide technical guidance and training to team members on HPDM best practices.oCollaborate with cross-functional teams to align thin client strategies with organizational goals.________________________________________Skills and QualificationsTechnical Expertise1.HPDM Knowledge:oAdvanced knowledge of HP Device Manager architecture, features, and configurations.oExpertise in managing HP thin clients, including t430, t640, and other models.2.Image and Firmware Management:oProficiency in image creation, customization, and deployment for thin clients.oExperience with Windows IoT and Linux-based HP thin client operating systems.3.Integration Skills:oFamiliarity with Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD) integrations with thin clients.oStrong understanding of Active Directory, DHCP, DNS, and network protocols as they relate to thin client deployment.4.Tools and Automation:oExperience with monitoring and automation tools, including HPDM scripting, PowerShell, or similar technologies.5.Security and Compliance:oKnowledge of security best practices for endpoint devices, including encryption, firmware patching, and access controls.Soft Skills6.Strong problem-solving and analytical skills for troubleshooting complex issues.7.Excellent communication skills to explain technical concepts to non-technical stakeholders.8.Team leadership and mentorship abilities to guide L1/L2 teams.Certifications (Preferred)9.HP certifications related to thin client management.10.ITIL Foundation certification for understanding incident and change management processes. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : TWS Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills:- Must To Have Skills:Proficiency in TWS Administration- Strong understanding of software development principles and methodologies- Experience in designing and implementing application architectures- Knowledge of database management systems and SQL- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 5 years of experience in TWS Administration- This position is based in Coimbatore- A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide ongoing technical support and maintenance for production and development systems and software products.- Configure services running on various platforms and implement technology at the operating system-level.- Troubleshoot hardware and software issues across all server and network areas.- Collaborate with software solutions/vendors/brands to ensure smooth operations.- Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills:- Must To Have Skills:Proficiency in Application Packaging.- Strong understanding of operating systems and network areas.- Experience in troubleshooting hardware and software issues.- Knowledge of software solutions/vendors/brands.- Familiarity with L1 and L2 troubleshooting techniques. Additional Information:- The candidate should have a minimum of 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or Equivalent Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Microsoft Intune system or application. You will be dedicated to quality and use exceptional communication skills to ensure the smooth operation of our world-class systems. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide ongoing support and troubleshooting for the Microsoft Intune system or application.- Communicate effectively with clients to understand and define their issues.- Interpret client issues and design appropriate resolutions based on deep product knowledge.- Collaborate with the development team to address and resolve technical issues.- Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Intune.- Strong understanding of system or application support principles.- Experience in troubleshooting and resolving technical issues.- Knowledge of ITIL framework and incident management processes.- Familiarity with cloud-based technologies and services.- Good To Have Skills:Experience with Microsoft Azure.- Recommendation:Familiarity with Active Directory and Group Policy management. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Intune.- This position is based at our Chennai office.- A BE or Equivalent degree is required. Qualifications BE or Equivalent

Project Role : Application Architect Project Role Description : Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Must have skills : SAP ABAP Development Good to have skills : SAP EWM Minimum 5 year(s) of experience is required Educational Qualification : BTECH Summary:As an Application Architect, you will provide functional and/or technical expertise to plan, analyze, define, and support the delivery of future functional and technical capabilities for an application or group of applications. You will also assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and development of SAP ABAP solutions- Provide guidance and support to junior team members- Conduct code reviews and ensure adherence to coding standards Professional & Technical Skills:- Must To Have Skills:Proficiency in SAP ABAP Development- Good To Have Skills:Experience with SAP EWM- Strong understanding of SAP ABAP Development principles- Experience in developing and implementing SAP ABAP solutions- Knowledge of SAP EWM integration with SAP ABAP- Ability to troubleshoot and resolve SAP ABAP related issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP ABAP Development- This position is based at our Kolkata office- A BTECH degree is required Qualifications BTECH

Role & responsibilities 1 We are seeking an experienced L3 Operations and Administration Engineer specializing in Windows Services with expertise in Active Directory (AD), SCCM, IIS, Intune, and Red Hat Satellite for Linux environments . This role requires advanced troubleshooting skills, deep technical expertise, automation capabilities, and the ability to optimize Windows and Linux services for high availability and security. The ideal candidate will be responsible for leading incident resolution, system enhancements, automation initiatives, and security compliance while mentoring junior engineers and collaborating with cross-functional teams. Major Duties & Responsibilities: Active Directory (AD) Administration & Support: Manage and optimize Active Directory forests, domains, trusts, and replication . Design and implement Group Policy (GPO) strategies, RBAC, and authentication policies . Troubleshoot complex AD issues, including Kerberos, NTLM, ADFS, and LDAP authentication . Support AD migrations, domain consolidations, and security hardening efforts . SCCM (System Center Configuration Manager) Administration: Design, deploy, and optimize SCCM infrastructure for OS deployments, application packaging, and patch management . Troubleshoot software distribution, WSUS synchronization, and client health issues . Optimize SCCM reporting, compliance policies, and Windows Update deployments . Automate SCCM processes using PowerShell and Configuration Baselines . IIS (Internet Information Services) Administration: Architect, configure, and optimize IIS-based applications, load balancing, and SSL/TLS security . Troubleshoot application crashes, performance bottlenecks, and security vulnerabilities . Work with developers to fine-tune web applications, configure custom error handling, and optimize application pools . Manage reverse proxies, URL rewrite rules, and IIS security configurations . Microsoft Intune Administration: Architect and manage Intune-based MDM/MAM solutions for endpoint security and compliance. Troubleshoot device enrollment, policy conflicts, conditional access issues, and application deployments . Integrate Intune with Azure AD, Defender for Endpoint, and SCCM (Co-Management) . Optimize Intune compliance policies, device profiles, and zero-trust security models . Satellite Linux Administration: Design and support Red Hat Satellite for Linux system provisioning, patching, and repository management . Troubleshoot Linux system registration, errata management, and automation failures . Implement Ansible automation for Linux configuration management and compliance enforcement . Ensure secure and compliant Linux patching strategies in hybrid environments. Incident, Problem & Change Management (L3 Support): Lead major incident resolution and root cause analysis (RCA) for Windows and Linux service failures. Handle complex escalations from L1 and L2 teams and provide deep-dive troubleshooting. Work on change management and risk assessments for infrastructure modifications. Design disaster recovery (DR) plans and high-availability (HA) configurations . Automation & Scripting: Develop advanced PowerShell scripts for Active Directory, SCCM, IIS, and Intune automation . Use Bash, Python, and Ansible for Linux service automation and compliance monitoring. Implement Infrastructure as Code (IaC) for Windows and Linux environments. Automate monitoring, reporting, and remediation tasks to reduce manual interventions. Security & Compliance: Ensure Active Directory security hardening following CIS, NIST, and ISO 27001 guidelines. Implement multi-factor authentication (MFA), privileged access management (PAM), and security baselines . Optimize endpoint security configurations in SCCM and Intune . Ensure compliance with security policies and vulnerability remediation for Windows and Linux systems. Performance Monitoring & Optimization: Monitor and optimize Windows and Linux services using SCOM, Splunk, SolarWinds, Prometheus, or ELK . Perform Active Directory health analysis, SCCM performance tuning, and IIS load balancing optimizations . Proactively identify and resolve bottlenecks, security vulnerabilities, and performance degradation . Documentation & Knowledge Sharing: Maintain detailed SOPs, runbooks, and troubleshooting documentation . Conduct mentorship, training, and knowledge-sharing sessions for L1 and L2 engineers . Contribute to internal wikis, technical playbooks, and automation repositories . Preferred candidate profile Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 7+ years of experience in Windows Server, Active Directory, SCCM, IIS, Intune, and Linux administration. Deep expertise in Windows Server 2016/2019/2022, AD forests, and hybrid identity management. Strong knowledge of SCCM OS deployments, WSUS patching, and Intune endpoint security. Experience in IIS optimization, SSL/TLS hardening, and application deployment. Proficiency in Red Hat Satellite for Linux patching and compliance. Advanced PowerShell, Bash, and Ansible scripting for automation. Experience with hybrid cloud environments (Azure, AWS, GCP) is a plus. Exposure to ITIL processes for Incident, Problem, and Change Management. Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Red Hat Certified Engineer (RHCE) or Red Hat Certified Specialist in Linux Satellite ITIL Foundation Certification (preferred) Perks and benefits

Job description Hiring for Windows server Administrator with experience range 7 years & above Mandatory Skills: Windows servr admin , Azure , Active directory Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

EndPoint Management (OS Image, SCCM, App Package, ManageEngine, Patch Management, Intune/XenMobile/Airwatch/Jamf) - Design, Deployment and maintaining the infrastructure, processes and standards used for centralized desktop management and to assist with setup and build for the same. - Responsible for securely packaging and patching operating systems and applications, managing centralized network-based application licenses, providing centralized print queue services, and providing centralized application and desktop virtualization. - Requirement analysis, assessment, design modern workplace with simplified endpoint management - Experience in defining roadmap for modernization and experience in carrying our large scale upgrades - Assess the customer landscape of end user devices and gather business requirement from customer stakeholders on endpoint management and security - Design Technical solutions (infrastructure and policies) on InTune/SCCM/EndPoint Manager to meet the security requirements - analyze existing desktop management processes for improvements - assist in policies, imaging during migration or upgrades. - Creating and maintaining operating system images and their deployment processes - Knowledge of SCCM/System Center - Demonstrated understanding of or professional experience with enterprise desktop and application management - Creating and maintaining application deployment packages and processes - Ensuring operating systems and applications work as expected through testing, troubleshooting post any setup/migration activity - Experience of designing and implementing large scale and complex SCCM, Intune, MDM, MAM, Office 365, Windows 10 designs - Proficient in managing users and devices in Intune, deploying Intune clients and setting up mobile device management while managing, creating & testing Intune policies - Provide guidance to customers wrt MDM, MAM, Application related policies to meet endpoint security requirements. - Manage solution implementation design deliverables to budget and expected quality standards, through transition and transformation - Configuration of Windows AutoPilot, deployment of OS upgrades and application along with MDM, MAM, MCM policies - Enterprise level device management, Device roll out strategy, persona management and continuous improvement of end user experience with modern devices - Planning and Migration of devices from mobile management platforms to new platform - Programming or scripting skills, particularly with Windows PowerShell - Analyze existing workplace endpoints for improvements and modernization.