791 Sccm Jobs - Page 20

Mandate Skills SCCM, Infra, Software distribution, Windows workstation patching JD: Administering, optimizing, and maintaining our SCCM infrastructure * Profound experience with SCCM * Good understanding on Server and workstation patching, Maintenance Windows and schedules. * Maintain, Troubleshoot Task Sequence updates * Running queries and reports against SCCM database * Windows 11/Operating System deployment planning and execution support * Communication with Customer, direct stakeholders such as technical experts or End User Services * Status tracking and reporting * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Relevant professional experience in a large Enterprise environment with many thousands of users * Good analytical skills and topics with a broader and comprehensive picture and can easily identify cross-dependencies * Good Communication Skills * Communicate and express yourself target group oriented * Understanding/maintaining and troubleshooting Office updates * Bitlocker management via SCCM

Job Responsibilities: -Attend all the Tickets forwarded by Service Desk.Taking follow up with engineer of daily basis work.Ensure Tickets are resolved within SLA agreed with WNS.Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution.Asset Inventory management.Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.)Active Directory User Administration.Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation.Providing daily support for printers and Scanner.Re-image the system using SCCMManaging and configuring the IP Phones and PSTN Phones.To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records.LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop.Troubleshooting of hardware and O/S, Software Installation.Basic Networking & Data sharing TCP/IP Configuration, Internet MaintenanceUser Profiles Backup and Restore. Sharing folder, sharing device & Printer.Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing.Provide accurate shift handovers and email communication to the respective Managers.Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility.Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.Experience in Handling International ClientsProviding End User Support process.Participation in IT/InfoSec audit related activities, which will be as per audit standards.Excellent communication skillsTiming -24*7 RotationalCoordination with client on IT requirementsProvide L1/L2 support to usersEnsure Service Levels are consistently met with continuous improvement. Daily monitoring of tickets across locations.Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups - Ramp down.Pro Active - Inventory management, EPO Compliance, SCCM Compliance.Ensure right skill resource availability across locations. Qualifications Bachelors Degree

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and ability to diagnose complex issues. Patch Management, Software update & Deployment. OS Management Expertise on Automation and PowerShell. Role & Responsibilities 8-14 years IT professional experience with System Center Configuration Manager (SCCM). Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers. Monitoring and maintaining the health and performance of the SCCM infrastructure. Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points. Troubleshooting SCCM-related issues and implementing solutions. Ensuring high compliance rates for software distribution and workstation patching. Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues. Ensuring compliance with security standards and best practices. Implementing and managing security configurations. Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services. Perform 3rd party update configuration and management. Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager. Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management). Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Take part in service delivery processes including Incident management, Request management and Problem management. Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Work on assigned incidents, problems, changes, and projects. Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap.

Technical Leadership Lead a team of developers in the end-to-end application lifecycle, ensuring high code quality. Set clear goals, assign tasks, and provide mentorship to foster a collaborative environment. Application Architecture and System Design Design scalable and secure application architectures. Implement microservices and caching mechanisms to optimize performance and modularity. Backend/API Development Guide backend development with a focus on RESTful API and GraphQL implementations. Support efficient data retrieval and seamless integration. Microservices and Distributed Architecture Implement and manage a microservices architecture. Enhance modularity, scalability, and deployment flexibility. Security and Compliance Implement industry-standard security protocols including SSL/TLS, OAuth, and data encryption. Ensure compliance with data protection regulations.

Important: Recruitment Drive Dates: Monday, June 23 & Tuesday, June 24, 2025 As part of the recruitment process, candidates will be required to record video responses to pre-set questions. A link will be shared with shortlisted candidates only. Only shortlisted candidates will be invited for recruitment drive. Position: Service Desk Analyst Work Mode: Office Location: Cyber City, Gurugram Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary;

Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The team This position is responsible for providing desktop support services primarily to end users in (Pune) and, secondarily, provide remote support to end users within (select region, AMER, APAC and EMEA). This position will be based out of the Hitachi Vantara office, Pune, India. The candidate will be working with the existing team in performing varying degrees of problem determination, root cause analysis and resolution of desktop hardware and software problems. The candidate is responsible for making effective use of available technical resources and providing the service within established service levels. The candidate will be performing installs, moves, adds and changes (IMAC), data backup/restores, computer virus management, data migrations, and workstation refresh activities. The role Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot Macintosh and Windows end-user workstations, related hardware and software in order to deliver required desktop service levels. Assess the need for and implement performance upgrades to end user workstations, including the installation of these upgrades (for example memory). Collaborate with tier 3 support teams in Hitachi Vantara, Network / System administrators & Engineering. Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems. Work with the companys helpdesk on assigned problem/IMAC tickets. Answer to and perform IMAC requests as they are submitted through the service desk. Deploy software through SCCM, Microsoft Intune and JAMF. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Interface with third-party support and equipment vendors. Configure and maintain collaboration meeting rooms. Support mobile devices like phones and tablets (Android, Windows, Apple) Asset management. What youll bring Qualifications/Experience Degree in information technology, or related field (or equivalent experience). IT Desktop Support experience. (Depends on (junior / mid or senior role) Fluency in English (verbal/written) is required. Experience in Windows OS and Macintosh. (Depends on (junior / mid or senior role) Technical skills in supporting x86/x64 hardware platforms, ARM platforms (M1 chip Apple). Ability to quickly trouble-shoot and resolve problems. Experience working in an Active Directory environment including SCCM. (Depends on (junior / mid or senior role) Experience with desktop virtualization (e.g. Xen) preferred but not required. Concentrated focus on defect reduction and quality of services. Excellent customer relations and customer support skills. Experience working in a team-oriented, global, collaborative environment Prepared to travel to other countries as well About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-PN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

The IT Workplace L2 engineer oversees cyber ops, which includes ensuring that all Nexthink KPIs related to workstations are compliant with Group objectives. Amongst others, Patching Windows 10 & 11 machines following internal patching schedule and procedures. BitLocker compliance follow-up: identify unencrypted PCs, contact users, guide them through activation, and verify encryption status and cipher mode. The IT Workplace L2 engineer is also in charge of level 2 activities based on tasks assigned by the SAB Infra team, Support software installations through SCCM or via manual/local sources where applicable. GPO maintenance, harmonization and clean-up Deliver Level 2 IT support based on defined procedures Provide network share access to users following a predefined process. Document activities in the ITSM tool (ServiceNow). Escalate complex issues to L3 teams as needed. Role & responsibilities Experience with Windows 10/11 patching and basic system administration. Familiarity with BitLocker and Windows security settings. Working knowledge of SCCM (System Center Configuration Manager). Good understanding of network drives and permissions. Experienced in IT Workstation Operations and technologies

Role & responsibilities SCCM: SCCM administration experience SCCM platform management: - Manage SCCM local servers, content replication, optimization - Monitor SCCM components - Monitoring and troubleshoot client issue - Create and manage SCCM reports - Troubleshoot all issues related to SCCM platform Participate in root cause analysis and related documentation and communication Assist helpdesk and local it support Keep up-to-date documentation.

Role & responsibilities Airwatch/InTunes administration experience Airwatch administration experience, on-premise server environment Airwatch administration and support Manage devices policies and profiles Mobile devices provisioning, deployment and account management Troubleshoot all issues related to mobile devices solution Devices certificates management Deploy application for devices mobile using integrated VPN solution (UAG) Participate in root cause analysis and related documentation and communication Assist helpdesk and local it support Keep up-to-date documentation

Primary Skills : Application packaging and Deployment (Windows) Secondary Skills : SCCM & Intune administration. Location : Chennai Shift Timing : 24 /7 Rotational Job Description : • Knowledge and minimum 6+ years experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.

Level 1 engineer (L1) Minimum educational qualification: Graduate or Diploma or equivalent Minimum 2 years of experience in the field of Information Security Should be proficient in Windows Operating Systems Should be proficient in basic troubleshooting of proposed endpoint security solutions Should be proficient in various Enterprise Patch Management solution. Location - Rabale, Navi Mumbai MECM L1 job responsibilities: 1. Monitoring Reporting Monitor MECM dashboard for alerts, failed deployments, or errors. Generate and review daily health reports of MECM infrastructure. Check software deployment status and compliance reports. 2. Basic Troubleshooting Assist with resolving issues related to software distribution, patching, and client health. Troubleshoot client-side issues like MECM agent not reporting, failed installations, or inventory problems. Check logs (e. g. , ClientIDManagerStartup. log, WUAHandler. log, CAS. log) for common issues. 3. Support Tasks Provide end-user support for software installation via Software Center. Guide users on accessing applications or updates pushed through MECM. Handle basic application/package deployment requests. 4. Patch Management Assistance Support monthly patching cycles (e. g. , verifying patch availability and deployment status). Monitor patch compliance and follow up on non-compliant systems. 5. Client Health Monitoring Ensure MECM clients are healthy and communicating properly. Use built-in MECM tools or scripts to re-install or repair SCCM agents. 6. Asset Inventory Support Assist in hardware and software inventory validation. Generate inventory reports as per request. 7. Escalation Escalate unresolved or complex issues to L2/L3 teams. Document all steps taken before escalation.

Requirements: Bachelors Degree, or foreign equivalent, in Computer Science, or a related field. 5-6 years of experience in both Windows and Linux 3 years of experience in automation tools/products such as Ansible, Puppet, Chef, SCCM, Altiris, CFEngine. 5 years of experience scripting/developing automations in languages such as Linux Shell, Powershell, or Python 3 years of experience in Networking concepts (routers, firewalls, subnetting). Skilled in troubleshooting methodologies Must have excellent written and oral communications, including technical documents, and process documents. Roles and Responsibilities include but not limited to: Assist customers in creating questions, reports and dashboards Good understanding of creating/maintaining Role-Based Access controls in Tanium from a platform standpoint Review/assist with the creation of scripts as needed to assist customers with issues. Conduct upgrades and maintenance of the Tanium platform Triage and engage in problem resolution by partnering with the endpoint teams and the Tanium vendor. Good understanding of the Tanium client, endpoint configuration, and logs for identifying and resolving issue. Participate in the preparation of materials and oral presentations for customers and management. May be required to work off-shift, weekend, and overtime hours Basic understanding of Sensors, Custom Tags, Scheduled Actions, topology of Tanium platform, user groups. Basic understanding of the following Tanium Modules: Interact, Asset, Comply, Deploy, Discover, Enforce, Integrity Monitor, Patch and Performance. Bachelor’s degree in a relevant field and 5 years of relevant experience. 4 years of relevant experience may be substituted in lieu of degree. Experience with Tanium software preferred – Other endpoint management software (i.e. Big Fix, SCCM) may be substituted considered A thorough understanding of how applications install on the Microsoft Windows platforms and how rpm’s are installed on Linux systems Experience with windows and linux patching Strong proficiency in scripting language – linux shell, Powershell and/or Python Experience using REST API to pull data is a plus Having a Tanium Certified Operator or Certified Administrator is a plus Experience with VMWare and/or AWS is a plus. Strong mentoring and communications skills. A large portion of this job is interacting with customers who may have limited knowledge/experience with the tool Strong problem solving skills and goal driven Ability to manage multiple projects at a time Experience working in a large enterprise environment and networks.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

3-5 years "Installation of computer client (incl. data backup if required). SCCM based Windows 10 distribution. Only focus on client computer side, no need to work on SCCM. iPhone/Smart Device Setup. Azure / Intune based MDM client device setup. Company-wide town hall, webcast, and events IT support. Microsoft Teams as meeting application. Mac Book support, IOS+ Office 365. ITIL process." 35-40K Graduate/Diploma What is the blue screen of death (BSOD) What steps do you normally follow to solve a technical problem What is domain What is difference between Safe mode and Normal mode What is Bit locker WHat is no post no boot What is difference between Window Reset and Recovery How to connect Printer Wirelessly A user reports frequent BSOD (Blue Screen of Death) errors on their Windows 10 computer. How would you troubleshoot and resolve this issue Describe the steps you would take to upgrade a Windows 7 computer to Windows 10 in an enterprise environment. How do you configure and troubleshoot group policies on a Windows Server Explain the process of setting up a network printer on a Windows server and deploying it to multiple client computers. How do you replace a hard drive in a laptop, ensuring data integrity and system functionality Describe your experience with diagnosing and replacing faulty RAM modules in desktop computers. "How do you deploy software updates across multiple computers in an organization using WSUS (Windows Server Update Services) Explain the process of creating and deploying software packages using SCCM (System Center" "How do you secure a Windows computer against common cybersecurity threats (e.g., malware, phishing) What measures would you implement to ensure compliance with data protection regulations (e.g., GDPR, HIPAA) in an IT support context" "Describe your approach to implementing and testing backup solutions for both Windows and macOS environments. How would you recover a server from a backup in the event of a hardware failure" "How do you document your troubleshooting steps and resolutions for future reference and knowledge sharing Can you provide an example of a process improvement initiative you led to enhance desktop support efficiency or user experience"

The Workplace L2 administrator is part of the SAB IT Operations organization, reporting to ISC Infra Lead Tower in India and functionaly reporting to the SAB IT IT Operations manager in Belgium. We are seeking an IT Workplace L2 engineer responsible for maintaining and supporting our workstations fleet for SAB and its subsidiaries. The ideal candidate will handle system patching, BitLocker activation follow-ups, GPO installation and provide IT services following defined procedures. He/she participates in the proper functioning of SAB Workstations by guaranteeing the cyber compliance, packages deployment and maintenance of the various workstations with a view to quality, productivity and security. Role & responsibilities As part of its activity, the IT Workplace L2 engineer oversees cyber ops, which includes ensuring that all Nexthink KPIs related to workstations are compliant with Group objectives. Amongst others, • Patching Windows 10 & 11 machines following internal patching schedule and procedures. • BitLocker compliance follow-up: identify unencrypted PCs, contact users, guide them through activation, and verify encryption status and cipher mode. The IT Workplace L2 engineer is also in charge of level 2 activities based on tasks assigned by the SAB Infra team, • Support software installations through SCCM or via manual/local sources where applicable. • GPO maintenance, harmonization and clean-up • Deliver Level 2 IT support based on defined procedures • Provide network share access to users following a predefined process. • Document activities in the ITSM tool (ServiceNow). • Escalate complex issues to L3 teams as needed.

System Manageability Test architect THE ROLE: We are seeking an engineer to join our team that will thrive in a fast-paced work environment, using effective communication, problem-solving and prioritization skills. Individuals that are well organized, show great attention to detail, and employ critical thinking are well-suited for our team. THE PERSON: This AMD (Advanced Micro Devices) team is looking for a senior level person that can help guide the team, mentor upcoming developers, provide long range strategy, and is willing to jump in to help resolve issues quickly. You will be involved in all areas that impact the team including performance, automation, and development. The right candidate will be informed on the latest trends and become prepared to give consultative direction to senior management. Experience: 15+ Years, with 4 years of experience on Test architecture for Client and/or Server manageability function Job Description The personnel will be responsible for architecting the test cases for the System manageability including simulating the IT network scaling from a few to several thousand machines. Work with 3 rd party IT teams to understand their setup simulate Skills 15+ years of experience, of which at least 4 years on architecting the System manageability use case testing Experience in technically driving the System manageability test teams Hands on experience on Microsoft manageability solutions like Intune, SCCM Familiarity with manageability protocols like DASH, Redfish Paying attention to details Participation in the DMTF forums is preferred Responsibilities Technically drive the Release and Test Engineering System manageability teams (Test architect). Collaborate with the Development Product management teams in planning the Manageability roadmap Co-ordinate with FTE support teams for the demonstrations to the potential customers Support the development team in narrowing down for triaging the issues A powerful desire to learn new skills and understand new features as they are added Proven record of accomplishment of working within and across groups Effective communication skills Responsible for exploring opportunities to improve product Work closely with other team members to understand design architecture and to propose solutions to improve and enhance products ACADEMIC CREDENTIALS: Bachelor s/ Master s/PhD in Electrical/Electronics/Computer Engineering, Computer Science, or a closely related field Location: Whitefield, Bangalore #LI-SK3 Benefits offered are described: AMD benefits at a glance .

Job Title: ServiceNow SAM Integration Lead About the Team: The Software Asset Management team is part of Digital Strategy and Operations department within Sanofi. Our mission is to ensure software assets are governed and monitored throughout their lifecycle within our organization to ensure proper governance, optimize investments, maintain compliance with licensing agreements, and enhance security across all business units globally. The SAM team operates globally, covering all Sanofi business units (RD, industrial, commercial, support functions) across all geographies, with strong partnerships with Procurement, Legal, and IT teams. We have successfully implemented ServiceNow SAM Pro module to monitor software license compliance for key vendors. We are now expanding to manage the complete software asset lifecycle by integrating SAM Pro with other ServiceNow modules and external solutions (e.g., SCCM). We are looking for a skilled ServiceNow SAM integration expert to join our team. You will be responsible for leading this ServiceNow SAM integration project. Main responsibilities: Lead the ServiceNow integration project to manage the full lifecycle of software assets Collaborate with the ServiceNow CoE team to design and implement integrations between SAM Pro and other ServiceNow modules Define and implement processes for software request, approval, deployment, monitoring, and retirement Configure and customize ServiceNow SAM Pro to meet Sanofis specific requirements Develop integration solutions with external systems (SCCM, etc.) as required Create dashboards and reports to provide visibility into software assets Train and support users on the new processes and tools Ensure data quality and integrity across the integrated platform Document processes and technical solutions About you Experience : 5+ years of experience on ITAM/SAM and more specifically in deploying and integrating ServiceNow SAM Pro with other ServiceNow modules to manage full lifecycle of software assets Soft skills : Strong project leadership capabilities, Excellent communication and interpersonal skills with ability to work across global teams Analytical mindset with attention to detail and data accuracy Pragmatic, results-oriented approach to problem-solving Ability to translate technical concepts to business stakeholders Self-motivated with ability to work independently and as part of a team Technical skills : Strong expertise in ServiceNow platform, particularly SAM Pro module Experience integrating ServiceNow modules (e.g. CMDB, ITAM, ITSM, CSD, HR) to manage software assets lifecycle Experience with software discovery tools and integration methods Proficiency in Agile project management methodologies Experience with JIRA is a plus Education : Bachelors degree in computer science, information technology or related field (MBA in IT Governance/MIS a plus) 5-8 years professional working experience in Information Technology 5+ years of relevant experience implementing and integrating ServiceNow SAM Pro Languages : Fluent English (written and verbal) Travel requirements : Occasional short-term international travel (approximately 1%) Why choose us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. Pursue Progress . Discover Extraordinary .

Job_Description":" Key Responsibilities: Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS). Implement and enforce comprehensive security policies using tools like Trend Micro Vision One, BitLocker, and advanced threat protection solutions to safeguard endpoints and data. Develop and implement Zero Trust security models to ensure robust device and identity security alignment. Automate patch management, software deployment, OS deployment (including Windows 10/11 migrations), and compliance policies across distributed environments. Develop and enforce endpoint hardening policies in adherence to industry benchmarks like CIS and NIST security standards. Conduct vulnerability assessments and develop effective remediation strategies to minimize endpoint risks. Provide Tier 2/3 technical support for complex endpoint-related issues and security incidents, ensuring minimal disruption to business operations. Collaborate closely with cross-functional teams to continuously enhance endpoint security posture, mitigate vulnerabilities, and identify and implement IT security enhancements. Create and maintain technical documentation and provide training for IT teams on endpoint security best practices. Requirements Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 6+ years of experience in endpoint management, IT infrastructure, and security engineering roles. Proven expertise in administering and optimizing Microsoft Endpoint Manager (Manage Engine or Intune or SCCM), including application packaging and OS deployment. Demonstrated experience with Manage Engine Endpoint Central for device management. Strong understanding and practical experience with endpoint security solutions such as Trend Micro Vision One, BitLocker, and advanced threat protection.

We are looking for an exceptional resource to help administer our End User Compute environment. This resource must be skilled in multiple areas such as: SCCM, Intune, and NinjaOne. Windows 10/11imaging, hardening, and patching. Policy management and Powershell. As an EUC Administrator at MKS, you will partner with internal IT customers to support all EUC initiatives here at MKS. In this role, you will report to the EUC IT Manager. Key Responsibilities: Support System Center Configuration Manager (SCCM), Intune, NinjaOne administration and engineering, to include collection and query creation and management; application and package creation and deployment; content distribution, management and troubleshooting, OS deployments, custom report creation, MDM, MAM, Autopilot. Use SCCM, Intune, NinjaOne to keep workstations and servers patched to correct levels. Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions. Work with Active Directory and Azure teams to create policies and group solutions. Work with Security and Compliance stakeholders to ensure our endpoints and images are secure and hardened. Write Powershell scripts to automate systems administration tasks. Attend meetings and project calls as needed to offer solutions for EUC task. Manage ticket queue to for request and incidents. Drive those to fulfillment, resolution, and root cause. Respond to escalated service desk/team requests. Operational support / activities for the above The position will be a champion for MKS cybersecurity efforts and will work closely with the cybersecurity team Cultural awareness, as the company is working internationally with IT customers and vendors Qualifications: 5+ years SCCM experience, supporting software packaging, patching, OS deployments, task sequences, queries, reporting 5+ years Intune experience, supporting software packaging, patching, MDM, MAM, Autopilot Experience with NinjaOne for EUC administration Experience with Azure Virtual Desktops Working knowledge of: (Windows Client, GPOs, AppLocker, Microsoft M365, Microsoft Endpoint Management (Intune), Microsoft M365, Tenant to Tenant Migrations, Azure Active Directory, M365 Security and Compliance Features, Multi Factor Authentication, Single sign-on, Self-service password reset, Hybrid Cloud, VDI, Microsoft Active Directory Services, CIS) Experience working in a global organization Experience with large scale implementations and integrations of corporate IT systems Working hours will be based in US eastern standard time , to allow collaboration with the global team Some weekend work is required Strong analytical and problem-solving skills. Excellent communication, documentation, and reporting skills. Ability to work collaboratively in a team and manage multiple projects. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

IT Principal Software Engineer The Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us to do the best work of your career and make a profound social impact as a IT Principal Software Engineer on our Information Security Technology Team in Bangalore What you ll achieve Dell provides the technology that transforms the way we all work and live and always including Information Security as a very important aspect in everything we do. In this position, as an IT Principal Software Engineer , you ll be responsible for developing tools and automation used internally to maintain and enhance Dells information security posture. You will work with global security and software development teams on projects to enhance Dell s infrastructure and vulnerability remediation processes." You will: Implement automated vulnerability remediation strategies using modern technologies like Python, Java and infrastructures tools like SCCM, Tenable, AWS, and so on Work with IT and Cybersecurity partners to establish communication plans and develop remediation solutions. Develop effective strategies to orchestrate vulnerability remediation. Provide critical input into the selection, configuration, and implementation of new and existing solutions. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Proficient in software development with hands-on experience using Java, Angular, React.js, and Spring Boot frameworks. Strong foundation in secure development life cycle, scripting including expertise in Linux shell scripting, Python, and Windows PowerShell. Skilled in writing and optimizing SQL queries for data retrieval and manipulation. Experienced in implementing and maintaining CI/CD pipelines within DevOps environments. Experience developing Web UI (front end) applications Desirable Requirements Knowledge of Information security topics such as Cybersecurity, Pen testing and vulnerability scan, Application security, Web security, CVSS Scoring, CVE classification. 8+ years of validated experience.Bachelor s degree in computing engineering or computer science Application closing date: 30-June-25

Description Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft Intune Good to have skills : Microsoft System Center Virtual Machine Manager (SCVMM) Minimum 0-2 year(s) of experience is required Educational Qualification : • Professional Attributes: Good with communication, Documentations and presentation skills Should be a team player Flexible with shift/support requirements. Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure seamless functioning of systems and services to meet business needs and client expectations. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Ensure smooth operations of production systems and services. - Manage service delivery based on operational requirements. - Provide technical support to resolve system issues. - Collaborate with team members to enhance system performance. - Implement operational best practices for system efficiency. - Contribute to continuous improvement initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune. - Strong understanding of system operations and maintenance. - Experience with troubleshooting system issues. - Knowledge of ITIL framework for service management.

Role & responsibilities Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management Preferred candidate profile Looking for Immediate Joiners and who are willing to work in 24/7 Rotational Shifts 4-6 Yrs of Relevant Experience Very Good Communication Skills Required Who are handled Global Customers with both Voice and Technical Support Work Location: Electronic City, Phase-1