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3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, and more. In critical situations, you may need to travel to customer sites to expedite issue resolution. You will also be required to provide on-call support 24x7 on an as-needed basis. Collaborating with the Engineering team, you will have the opportunity to influence the operability of the product and contribute to regular weekend on-call rotation. To excel in this role, you should possess at least 3 years of related experience. Strong expertise in providing configurations, troubleshooting, and best practices to customers is essential. Proficiency in supporting EndPoint software products, along with experience in Windows OS, Linux OS, macOS, and Android OS-based applications is required. Familiarity with MS environment tools like SCCM, GPO, AD, MSSQL, and IIS is crucial. Furthermore, experience with EndPoint security software, SIEM, vulnerability management tools, firewalls, and understanding of malware, exploits, and operating system behavior will be beneficial. Proficiency in batch scripting and Python is a plus. You should have the ability to independently troubleshoot, reproduce issues, and identify feasible workarounds in varied and complex environments. A knowledge of Cloud infrastructure, VDI technologies (VMWare Horizon, Citrix XenApp, and XenDesktop), and a BS/MS degree or equivalent experience will be valuable assets in this role. Effective communication skills to engage with stakeholders internally and externally on complex technical issues are essential for success in this position.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an Infoscion, your primary role will involve understanding customer issues, diagnosing problem areas, developing innovative solutions, and ensuring successful deployment to achieve client satisfaction. You will be responsible for contributing to proposal development, solution design, product configuration, and conducting pilots to address customer requirements effectively. Additionally, you will be involved in solution demonstrations, Proof of Technology workshops, and preparing accurate effort estimates aligned with customer budgets. You will lead small projects, participate in organizational initiatives, and deliver high-quality solutions to customers to support their digital transformation journey. Key responsibilities include developing value-creating strategies, staying updated on industry trends, applying logical thinking and problem-solving skills, collaborating effectively, understanding financial processes, assessing and improving existing processes, and recommending technology solutions. Moreover, you are expected to have expertise in software configuration management systems, possess client interfacing skills, and demonstrate project and team management abilities. If you are motivated to help clients innovate, drive growth, and enhance business profitability, and possess the necessary skills and knowledge in technology, project management, and client engagement, this opportunity awaits you at Infosys.,
Posted 6 days ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a skilled professional in the field of Virtual Desktop Architecture, your primary responsibility will be to lead technical design and solution architecture in key areas such as CITRIX, VMWare, and MS AVD virtualization. Your expertise will be crucial in designing, installing, configuring, managing, and troubleshooting complex and large-scale projects. You will be expected to demonstrate architect-level skills in optimizing performance, scalability, security, high availability, monitoring, printing, connectivity, and group policy administration. Your role will involve providing comprehensive end-to-end architecture solutions that align with both business and technical requirements. This includes gathering and analyzing requirements from internal and external stakeholders to produce detailed specifications. Additionally, you will be responsible for investigating and proposing solutions, as well as obtaining customer acceptance for these solutions. Experience in migrating virtual desktops from on-premises to cloud environments, utilizing FSlogix technologies for user and Office 365 profiling, and implementing Azure site recovery for BCDR requirements will be essential for this position. You will also play a critical role in applying, implementing, maintaining, and documenting the AVD solution. The ideal candidate will have a proven track record of leading virtual desktop design and implementation efforts on complex projects. Strong technical leadership skills throughout the IT lifecycle, from analysis to production, will be required. You should also possess experience working in a matrix organization and leading projects from requirements capture to handover and knowledge transfer. Furthermore, a disciplined approach to network and infrastructure design, along with a deep understanding of Azure cloud services, is crucial. Proficiency in IP networking, VNet peering, Azure Firewall, and Azure Active Directory will be necessary to succeed in this role. In terms of education, a Bachelor's degree in computer science, Information Systems, or a related field is preferred. However, equivalent work experience will also be considered. Key attributes that will set you apart include excellent written, oral, and presentation skills, the ability to explain technical concepts in business terms, and the capacity to develop strategic customer relationships. You should excel in solving complex technical problems through methodical troubleshooting and collaborate effectively with engineering and product teams. Your skill set should encompass a range of technologies, including Exchange On-premise/Hybrid, JAMF Pro, Nexthink, SCCM, Systrack, VMware Horizon, Windows MSIX, Intune, M365 Suites of Products, Application-Packaging-Flexera-Admin Studio, Ivanti - UEM, Citrix Xenapp-Xendesktop, SharePoint Online, Azure Virtual Desktop, and Azure Virtual Machines. If you are a dedicated professional with a passion for virtual desktop architecture and a desire to drive innovation in this field, we invite you to apply for this exciting opportunity.,
Posted 6 days ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Flexera Data Analyst at our organization, your primary responsibility will be to manage internal data structures, automate data flows, and deliver actionable reporting within the Flexera ecosystem. You should possess extensive experience in data modeling, API integrations, and reporting, coupled with a thorough understanding of software asset management principles. In terms of Internal Data Structures & Modeling, you will be tasked with designing, maintaining, and optimizing internal data models and structures within the Flexera environment. This includes mapping business asset data to Flexera's normalized software models accurately. You will also need to ensure precise data classification, enrichment, and normalization to facilitate software lifecycle tracking. Collaboration with infrastructure, operations, and IT teams will be essential to ingest and reconcile data from various internal systems effectively. Regarding Reporting & Analytics, your role will involve designing and maintaining reports and dashboards within Flexera or utilizing external BI tools like Power BI or Tableau. You will provide analytical insights on software usage, compliance, licensing, optimization, and risk exposure. Additionally, automating recurring reporting processes and ensuring timely delivery to business stakeholders will be part of your responsibilities. It will be crucial to work closely with business users to gather requirements and translate them into meaningful reports and visualizations. In terms of Automated Data Feeds & API Integrations, you will be responsible for developing and supporting automated data feeds using Flexera REST/SOAP APIs. You will integrate Flexera with enterprise tools such as CMDB, SCCM, ServiceNow, and ERP to ensure reliable and consistent data flow. Monitoring, troubleshooting, and resolving issues related to data extracts and API communication will also fall under your purview. Implementing robust logging, alerting, and exception handling for integration pipelines will be essential. In this role, you must have a minimum of 6+ years of experience working with Flexera or similar software. Strong hands-on experience with Flexera One, FlexNet Manager Suite, or similar tools is a must. Proficiency in REST/SOAP API development and integration, strong SQL skills, familiarity with data transformation/normalization concepts, experience using reporting tools like Power BI, Tableau, or Excel for data visualization, and familiarity with enterprise systems such as SCCM, ServiceNow, ERP, CMDBs are essential technical skills. You should also possess strong analytical and troubleshooting skills for handling data inconsistencies and API failures. An understanding of license models, software contracts, and compliance requirements is crucial. Excellent communication skills to translate technical data into business insights would be advantageous. Overall, this role requires a Senior Flexera Data Analyst who can effectively manage internal data structures, automate data flows, and deliver insightful reporting within the Flexera ecosystem.,
Posted 6 days ago
1.0 - 6.0 years
4 - 8 Lacs
New Delhi, Pune, Bengaluru
Work from Office
Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Pune, Delhi / NCR
Work from Office
Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455
Posted 1 week ago
10.0 - 17.0 years
22 - 37 Lacs
Hyderabad
Hybrid
Job Title: ServiceNow Architect Experience Level: 12+ Years Location: Hyderabad(3 days work from office) Job Role : Contract(6 Months + extendable) Notice period : Imm to 30 days Interested can share cv at sravanthi@talganize.com Job Summary : ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across multiple modules. The ideal candidate will provide strategic guidance, ensure alignment with business goals, and maintain architectural standards to support enterprise-scale ServiceNow deployments. Key Responsibilities: • Define and maintain ServiceNow architectural standards, best practices, and governance • Lead design and implementation of scalable and secure ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, or other modules • Translate business requirements into functional and technical designs in collaboration with stakeholders • Provide hands-on architecture, development guidance, and mentorship to development teams • Lead architectural reviews, technical assessments, and instance health checks • Design and oversee integrations with external systems using APIs, web services, and orchestration • Manage ServiceNow upgrades, patching, and roadmap planning • Ensure performance, scalability, and maintainability of the ServiceNow platform • Partner with business leaders, project managers, and developers to drive solution delivery • Stay current on ServiceNow features, capabilities, and roadmap • Hands on Experience on ServiceNow Analytics for monitoring KPIs and Metrics. #servicenow #opentowork #contractjobs #hyderabadjobs
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Role: GRC Experience: 3 to 8 years Location: MUmbai/Bangalore Experienced in Information Security Risk Management with experience in implementing and maintaining Risk Management frameworks (ISO 31000 & ISO 27001, PCI DSSv4.0) Should have executed and managed consulting and audit assignments for clients in the areas such as internal audit, operational risk management and compliance management. Should be adept at conducting gap analysis, risk assessments to identify vulnerabilities. Have worked with organizations to develop Business Continuity Plans and Disaster Recovery related processes. Should be able to understand and explain technical vulnerabilities Basic knowledge on Active directory, firewalls, SCCM, MacAfee security products, DLP, Secure coding practices and product security Should have Knowledge on information security incident management. Specific Duties and Responsibilities Include: Proactively protect the organizations information by ensuring appropriate information security controls are in existence and enforced Conduct audits to verify the compliance to organizations security standards Assist in Business Continuity Planning and Implementation. Metrics collection & reporting Provide Advisory support for Implementation of PCI DSS. Perform PCI DSS QSA and QA audits and write Reports. Must Have Skills Excellent communication and presentation skills. Able to effectively interact with various functions. Good to have Skills / Certification Minimum: ISO27001:2013 Lead Auditor course, PCI DSS Implementor and PCI DSS Auditor Good to have: CISSP, CISA, CISM, ISO22301 QualificationBE/ BTech, MCA, MBA with specialization in Information Security #Eviden
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Role: GRC Experience: 3 to 8 years Location: MUmbai/Bangalore Experienced in Information Security Risk Management with experience in implementing and maintaining Risk Management frameworks (ISO 31000 & ISO 27001, PCI DSSv4.0) Should have executed and managed consulting and audit assignments for clients in the areas such as internal audit, operational risk management and compliance management. Should be adept at conducting gap analysis, risk assessments to identify vulnerabilities. Have worked with organizations to develop Business Continuity Plans and Disaster Recovery related processes. Should be able to understand and explain technical vulnerabilities Basic knowledge on Active directory, firewalls, SCCM, MacAfee security products, DLP, Secure coding practices and product security Should have Knowledge on information security incident management. Specific Duties and Responsibilities Include: Proactively protect the organizations information by ensuring appropriate information security controls are in existence and enforced Conduct audits to verify the compliance to organizations security standards Assist in Business Continuity Planning and Implementation. Metrics collection & reporting Provide Advisory support for Implementation of PCI DSS. Perform PCI DSS QSA and QA audits and write Reports. Must Have Skills Excellent communication and presentation skills. Able to effectively interact with various functions. Good to have Skills / Certification Minimum: ISO27001:2013 Lead Auditor course, PCI DSS Implementor and PCI DSS Auditor Good to have: CISSP, CISA, CISM, ISO22301 QualificationBE/ BTech, MCA, MBA with specialization in Information Security Let s grow together.
Posted 1 week ago
10.0 - 16.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Endpoint Management- SCCM | 5 - Expert Primary -> Technology | Endpoint Management- Intune | 5 - Expert Secondary -> Domain | IT in Banking | Customer Support | 5 - Expert Tertiary -> Behavioral | Aptitude | Communication | 5 - Expert Certification : Technology | Azure Infra Management Certification As an SCCM and Intune Level 3 Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization. Key Responsibilities: 1. SCCM Design and Optimization: - Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings. - Implement advanced software deployment strategies, automation, and ensure efficient patch management. 2. Intune Configuration and MDM Expertise: - Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security. - Implement and manage complex security policies, device settings, and compliance rules. 3. Software Packaging and Deployment Leadership: - Lead the packaging and deployment of software applications, updates, and patches using SCCM. - Implement advanced software distribution methodologies, package creation, and automation. 4. Operating System Deployment Expertise: - Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning. - Optimize and automate OS deployment processes for efficiency. 5. Advanced Troubleshooting and Support: - Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert. - Conduct root cause analysis for complex issues and incidents. 6. Documentation and Reporting: - Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune. - Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders. Qualifications: - Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers and their patients are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Technical Support & Troubleshooting Provide hands-on technical support for complex hardware, software, networking, and OS issues (Windows 10/11, macOS, iOS, Android). Support remote and hybrid workforce technologies including VPN (PaloAlto), virtual desktops, collaboration tools (Bomgar, Teams, ZohoAssist), and MFA. Maintain accurate asset inventory across global regions. Lead technically and mentor the End User Experience (EUX) team. Develop and implement the End User Experience (EUX) in alignment with broader IT and business goals. Act as the senior escalation point for high-priority incidents and guide day-to-day team operations and priorities. Build strong relationships with internal stakeholders, cross-functional teams, and external vendors. Engage with counterpart and provide suggestion for software deployment using SCCM or MDM platforms (e.g., Intune, SCCM). Manage and support desktop/laptop, mobile devices, printers, conference rooms, and POS devices. Proactively identify operational issues and ensure remediation to minimize business impact. Drive improvements in onboarding/offboarding processes and device imaging standards. Ensure timely ticket resolution and excellent service delivery, with a focus on minimizing downtime. Oversee the device lifecycle: procurement, deployment, maintenance, upgrades, and retirement. Evaluate and suggest new technologies to improve end-user productivity and support scalability. Lead automation and self-service initiatives (AI-driven IT support, knowledge base, etc.). Monitor and adapt to emerging trends in EUC, cloud, and mobility. Work closely with Infrastructure, Application Support, and Security teams on various operational and project-based initiatives. Participate in global IT projects and collaborate with teams across regions to drive best practices. Maintain knowledge base documentation and training materials. Quickly learn new technology independently using documentation and online resources. Ensure ITIL processes are followed consistently. Willingness to work in all different shifts of a 24x7 support organization. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. Effectively accomplishes set goals while primarily working from office. Actively contribute to IT department goals and continuous improvement initiatives. Qualifications EDUCATION & EXPERIENCE: Bachelor s degree in Information Technology, Computer Science, or a related field. 4-8 years of experience in end-user computing, IT support, or desktop engineering. 2+ years of experience in a leadership or technical support management role. Familiarity with multiple business applications and healthcare experience are a plus. Excellent analytical and problem-solving skills with keen attention to detail. CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar certifications. ITIL certification (Foundation level) is a plus. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. Role: GRC Experience: 3 to 8 years Location: MUmbai/Bangalore Experienced in Information Security Risk Management with experience in implementing and maintaining Risk Management frameworks (ISO 31000 & ISO 27001, PCI DSSv4.0) Should have executed and managed consulting and audit assignments for clients in the areas such as internal audit, operational risk management and compliance management. Should be adept at conducting gap analysis, risk assessments to identify vulnerabilities. Have worked with organizations to develop Business Continuity Plans and Disaster Recovery related processes. Should be able to understand and explain technical vulnerabilities Basic knowledge on Active directory, firewalls, SCCM, MacAfee security products, DLP, Secure coding practices and product security Should have Knowledge on information security incident management. Specific Duties and Responsibilities Include: Proactively protect the organizations information by ensuring appropriate information security controls are in existence and enforced Conduct audits to verify the compliance to organizations security standards Assist in Business Continuity Planning and Implementation. Metrics collection & reporting Provide Advisory support for Implementation of PCI DSS. Perform PCI DSS QSA and QA audits and write Reports. Must Have Skills Excellent communication and presentation skills. Able to effectively interact with various functions. Good to have Skills / Certification Minimum: ISO27001:2013 Lead Auditor course, PCI DSS Implementor and PCI DSS Auditor Good to have: CISSP, CISA, CISM, ISO22301 QualificationBE/ BTech, MCA, MBA with specialization in Information Security #Eviden Let s grow together.
Posted 1 week ago
2.0 - 4.0 years
8 - 9 Lacs
Bengaluru
Work from Office
The role requires 2-4 years IT experience and high end L1+ profile. - This is a L1+ role to perform the Technical design for the large complex projects and to provide high end technical support for the BU Operations Strong working knowledge and experience on Linux & Microsoft Windows 2003, 2008, 2012 & 2016 Basic Knowledge in VMWare ESX, VSphere, Vcenter Working knowledge on Patch Mgmt tool like SCCM, WSUS Good knowledge in Active Directory, DNS & DHCP Good knowledge on Microsoft Clusters and NLB Knowledge on Antivirus management for OS & knowledge on Internet Spam Filter products Knowledge on ITIL process Knowledge on Rubrik Back Tool.
Posted 1 week ago
2.0 - 4.0 years
10 - 14 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive
Posted 1 week ago
1.0 - 3.0 years
8 - 12 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.
Posted 1 week ago
3.0 - 8.0 years
7 - 15 Lacs
Chennai, Bengaluru
Work from Office
- 6-month contractual job - L2 MDM support across mobile platforms - Use Intune, AirWatch, MobileIron - Handle tickets, remote tools (SCCM, ServiceNow) - Strong in Windows OS, MS Office, VPN - Willing to work in 24/7 shifts
Posted 1 week ago
6.0 - 9.0 years
0 Lacs
Hyderabad, Chennai
Work from Office
Role & responsibilities 6+ years of experience in IT Support Strong in Intune Good to have SCCM and Application packaging Preferred candidate profile Interested candidates share your resume to femina.periyanayagam@thryvedigital.com
Posted 1 week ago
4.0 - 6.0 years
1 - 5 Lacs
Jaipur
Work from Office
Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.
Posted 1 week ago
3.0 - 4.0 years
2 - 6 Lacs
Jaipur
Work from Office
Job Summary: We are seeking an experienced ITSM and CIS BenchmarkingSpecialist to drive service management excellence and ensure systems arehardened according to industry best practices. The ideal candidate will havedeep knowledge of ITIL-based ITSM practices and hands-on experience applying CISBenchmarks for endpoint and server security compliance. Key Responsibilities: ITSM: Oversee the implementation and continuous improvement of ITSM processes aligned with ITIL framework (e.g., Incident, Change, Problem, Asset, and Configuration Management). Ensure accurate and timely incident/ticket management via ITSM tools (e.g., ServiceNow, BMC Remedy, Freshservice). Develop ITSM dashboards and reports to track SLAs, service availability, and operational KPIs. Collaborate with technical and business teams to streamline service workflows and automate manual tasks. Provide training and guidance on ITSM processes across teams. CIS Benchmarking: Perform security baseline assessments of servers, endpoints, and cloud environments using CIS Benchmarks. Coordinate with IT infrastructure and application teams to implement and validate CIS hardening steps. Use tools such as CIS-CAT Pro, SCAP, Tenable, or Qualys for benchmark scanning and reporting. Maintain a central repository of system configurations, benchmark reports, and deviation justifications. Support internal and external audits by providing CIS compliance evidence and remediation plans. Required Skills and Qualifications: 1+ years of experience in implementing and managing ITSM processes and tools. 1+ years of experience applying CIS Benchmarks across Windows, Linux, databases, or cloud platforms. Strong understanding of ITIL v3 or v4, with certification preferred. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Any ITSM Certification/CEH
Posted 1 week ago
3.0 - 5.0 years
3 - 7 Lacs
Jaipur
Work from Office
Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Virtualization Subject Matter Expert (SME), you will be responsible for managing and optimizing Citrix and VMware virtualization environments. Your expertise in End-User Computing (EUC) services, including SCCM and Intune, will be crucial in deploying and managing software, updates, and configurations across devices. Additionally, your knowledge of device management best practices will contribute to efficiently managing endpoints. Your responsibilities will involve collaborating with the team to assess clients" Virtual Desktop Infrastructure (VDI) environments, evaluating existing virtualization solutions, identifying areas for improvement, and proposing enhancements. You will provide expert guidance on Citrix, VMware, SCCM, Intune, and device management strategies to ensure the efficient operation of virtualization environments. To excel in this role, you should have proven experience in virtualization technologies, particularly Citrix and VMware. A strong understanding of EUC services and their integration is essential. Excellent communication skills and the ability to work collaboratively with cross-functional teams are also key qualifications for this position.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The primary role as an Infoscion is to ensure effective Design, Development, Validation, and Support activities to meet client satisfaction in the technology domain. This includes gathering requirements and specifications to understand client needs and translating them into system requirements. Estimating work requirements accurately to provide project estimations to Technology Leads and Project Managers is a key responsibility. You will also contribute significantly to building efficient programs and systems. If you feel you can assist clients in their digital transformation journey, this is the right place for you. Preferred Skills: - Citrix XenApp - SCCM - Citrix XenDesktop - Active Directory - Vmware-ESX - Vmware Horizon View,
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
karnataka
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with Azure/AWS, Network troubleshooting, background in server administration, networking, troubleshooting, scripting, automation. Your Profile 4-12 years experience in designing, implementing, and managing SCCM and Intune solutions. Hands-on experience in Operating System Deployment, Autopilot, Intune, and Co-management. Experience in application Deployment, Patching, and Imaging. Experience with endpoint management client software deployment (SCCM + Intune), inventory, antivirus, and endpoint security solution. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high-performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role requires 2-4 years of IT experience and a high-end L1+ profile. This position involves performing technical design for large complex projects and providing advanced technical support for Business Unit Operations. You should have a strong working knowledge and experience with Microsoft Windows operating systems including 2003, 2008, 2012, and 2016. Additionally, basic knowledge of VMWare ESX, VSphere, Vcenter, and working knowledge of Patch Management tools like SCCM and WSUS are required. Candidates should possess good knowledge of Active Directory, DNS, and DHCP, as well as Microsoft Clusters and NLB. Familiarity with Antivirus management for operating systems and Internet Spam Filter products is essential. Knowledge of ITIL processes and experience with Rubrik Back Tool would be beneficial for this role.,
Posted 1 week ago
5.0 - 7.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate Skills : Tertiary -> Behavioral | Aptitude | Leadership Skills | 4 - Advanced Certification : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - AD-Good Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies and resolving any issues w.r.t to Group policies Win 7/8 - Excellent working knowledge of Windows 7 transition planning, Good Working knowledge on Win 7 deployment and Image Engineering. - Knowledge on MDT 2010 framework deployment Image and SOE creation. - Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) and or 3rd party encryptions as per customer requirement, Direct Access etc. - Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero-touch deployment (leveraging desktop management tools like SCCM), Lite touch /Manual deployment, and Bare-metal deployment. - Direct access and Branch Cache-Good working knowledge of Design and Deployment of Direct Access and Branch Cache - Desktop Virtualization and MDOP - Excellent working knowledge of Microsoft VDI framework. - Good Working knowledge of Microsoft Desktop Optimization (MDOP) technologies - App-V -Application Virtualization technologies (apps sequencing and virtualization) - MED-V -O/S virtualization and provisioning - AGPM - Group Policy management for greater control - DaRT - Troubleshooting and repairing system failures - MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. - Assessment tools excellent working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. - Good working knowledge on MAP-based assessment and validation.
Posted 1 week ago
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