The IT Specialist, Sr. will act as support escalation engineer to our lower tier support groups. When lower tier groups receive a ticket they will work with the user to resolve the issue. If they are unable to resolve the problem they will escalate the ticket to the next level. The Senior engineer will work on the ticket and look to resolve the issue. If the issue is more severe in nature they will be required to escalate the issue to the vendor and work with the vendor to further troubleshoot the problem. The role requires strong cooperation with the platform architects to ensure that the problem is solved in the fastest possible time. MAIN JOB RESPONSIBILITIES Handle all tickets escalated to our L3 team Troubleshooting Egnyte or other similar file sharing tools Restore accidentally deleted files by users Coordinate data migration as required Guide customers regarding best practice Egnyte usage Update the Egnyte microsite with new information as needed Create and update kb articles Work with communication team when new features are being introduced Coordinate platform changes down to L2 team Onboard new users on Egnyte as needed Run audit reports in order to determine and resolve escalated issues

Title Department Team Location Level Endpoint Engineer III Endpoint Experience Endpoint Administration / Engineering Pune, India 3 Description Design, maintain, and monitor, a strategic, comprehensive service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space. Develop and enforce engineering standards and models. Providing coaching to the team members. Design, maintain, and troubleshoot operating system images and task sequences in Microsoft Endpoint Configuration Manager (MECM) for a variety of physical platforms. Package and execute application deployments using MECM, Microsoft s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer, and Orca. Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer. Write and maintain scripts using industry standard scripting languages including PowerShell and VBScript. Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience. Recommend and implements improvements to desktop architecture and design. Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions. Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement. Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration. Participate in the identification of vulnerabilities and mitigation plan. Experience and Educational Requirements Bachelor s Degree, preferably in Computer Science, Management Information Systems or technology related field At least 10 years of experience in the IT field, 5 of which would be Infrastructure endpoint engineering related experience. Solid track record of solution development (across various domains) that deliver new technology and processes to support business needs. Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience. Windows 10 Enterprise Operating system features, settings, and installation. Microsoft Endpoint Configuration Manager (SCCM), Intune, Autopilot, Jamf, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications. Active Directory, Group Policy, and their use for managing user and computer objects. Ability to write scripts in PowerShell and VBScript. Familiarity with Defender, Bitlocker, etc. BIOS functions and configurations. Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS. Experience in virtualization technology (Citrix, VMware) and thin/zero clients for delivery. Title Department Team Location Level Endpoint Engineer III Endpoint Experience Endpoint Administration / Engineering Pune, India 3 Description Design, maintain, and monitor, a strategic, comprehensive service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space. Develop and enforce engineering standards and models. Providing coaching to the team members. Design, maintain, and troubleshoot operating system images and task sequences in Microsoft Endpoint Configuration Manager (MECM) for a variety of physical platforms. Package and execute application deployments using MECM, Microsoft s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer, and Orca. Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer. Write and maintain scripts using industry standard scripting languages including PowerShell and VBScript. Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience. Recommend and implements improvements to desktop architecture and design. Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions. Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement. Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration. Participate in the identification of vulnerabilities and mitigation plan. Experience and Educational Requirements Bachelor s Degree, preferably in Computer Science, Management Information Systems or technology related field At least 10 years of experience in the IT field, 5 of which would be Infrastructure endpoint engineering related experience. Solid track record of solution development (across various domains) that deliver new technology and processes to support business needs. Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience. Windows 10 Enterprise Operating system features, settings, and installation. Microsoft Endpoint Configuration Manager (SCCM), Intune, Autopilot, Jamf, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications. Active Directory, Group Policy, and their use for managing user and computer objects. Ability to write scripts in PowerShell and VBScript. Familiarity with Defender, Bitlocker, etc. BIOS functions and configurations. Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS. Experience in virtualization technology (Citrix, VMware) and thin/zero clients for delivery.

Experience:- 5+ Years. Location:- Bengaluru . Skills:- Windows, Mac OS, Ubuntu, Scripting(Bash, Power shell, Python), SCCM. Candidates Preferred:- Immediate joiner / 15 days. Job Summary: We are seeking a highly skilled and experienced Senior System Engineer with deep expertise in End User Computing (EUC) and endpoint security. This role requires comprehensive knowledge of Windows (endpoint and server), macOS, Ubuntu, and Debian platforms, combined with hands-on experience in systems automation, endpoint management, and security tools. The ideal candidate will play a pivotal role in managing and securing our multi-platform environment, driving automation initiatives, and ensuring high standards of service delivery and system integrity across the organization. Key Responsibilities: Manage, maintain, and support End User Computing (EUC) infrastructure across Windows, macOS, Ubuntu, and Debian environments (endpoint and server). Provide advanced-level troubleshooting and system administration support for OS-related issues, application performance, and system availability. Implement and enforce endpoint security solutions, including DLP , EDR , XDR , and vulnerability assessment and mitigation practices. Deploy, manage, and troubleshoot software updates, patches, and OS configurations using tools such as Microsoft SCCM , Intune , ManageEngine UEM , or equivalent endpoint management platforms. Design and implement scripts and automation solutions (PowerShell, Bash, Python, etc.) to improve operational efficiency and reduce manual intervention. Collaborate with security, network, and infrastructure teams to ensure endpoint compliance with corporate security policies and regulatory standards. Participate in the lifecycle management of EUC devices, including onboarding, provisioning, patch management, and decommissioning. Conduct regular audits and assessments of system configurations, vulnerabilities, and patch levels across all supported platforms. Maintain detailed documentation, SOPs, architecture diagrams, and technical guides for EUC systems and services. Provide mentorship and guidance to junior engineers and support staff as needed. Engage in IT projects focused on EUC modernization, platform migrations, and security enhancements. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). 5+ years of experience in a senior-level EUC, system engineering, or infrastructure role. Strong expertise in operating system management and troubleshooting for: Windows Endpoint and Server macOS Ubuntu / Debian Demonstrated experience in endpoint management tools such as SCCM, Intune, ManageEngine UEM, or similar. Proven track record in scripting and automation using PowerShell, Bash, or Python . Exposure to endpoint protection platforms (DLP, EDR, XDR), with the ability to implement and maintain secure endpoint configurations. Familiarity with vulnerability assessment tools and mitigation strategies. Strong knowledge of security controls , encryption standards, patch management, and compliance practices. Excellent troubleshooting, communication, and documentation skills. Ability to work independently, manage multiple priorities, and collaborate in a cross-functional team environment. Interested candidates:- share your updated resume to the below mentioned mail ID:- arshitha.n@rlabsglobal.com

Bulk Hiring For Technical Support role Immediate Joiners UG/Grad with experience Hands on exp. on Active directory, Windows Server. salary Upto 8.5LPA + Lucrative incentive 5days working loc Gurgaon/Pune/Bangalore Drop your resume - KAJAL 8860800235

Role & responsibilities Required Technical Skill Set SCCM and Imaging Expert A candidate should have good knowledge and expertise in the below area SCCM infrastructure SCCM console and sever upgrade Administering SCCM related activities Imaging Boots PXE Task Sequences Updating the driver bundle for the supported hardware Updating the existing Build and Creating the new build for deployment Distribution Points role and their configurations PowerShell scripting is must Collection management Boundaries Discovery methods SSRS configuration and reporting Client policies Software Centre troubleshooting Software distribution and troubleshooting SQL server database and management SCCM server related troubleshooting Should have understanding how SCCM components works SCCM Health check Should have good knowledge in analysing the server and client logs

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Linux. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Modern Workplace & Device Management: Manage Microsoft Intune for endpoint management, compliance policies, and security. Proficient in automating device deployment through Intune Windows Autopilot for streamlined provisioning and onboarding. Ensure smooth operating system deployment (OSD) via Microsoft Endpoint Configuration Manager (MECM/SCCM) or Intune. End-User Support & Optimization: Provide technical support and guidance to end-users, resolving complex EUC issues related to Windows, macOS, and mobile devices. Migrate group policies (GPOs) for effective device management. Monitor and optimise desktop performance, security, and compliance standards. Security & Compliance: Ensure compliance with corporate security policies, regulatory standards, and best practices. Manage and enhance endpoint security by deploying Defender for Endpoint, BitLocker encryption, and threat protection tools. Conduct regular patch management and vulnerability assessments. Collaboration & Cloud Integration: Work closely with cross-functional teams to enhance collaboration tools like Microsoft 365, Teams, and SharePoint. Implement cloud-based application management and remote working solutions. Manage OneDrive and cloud storage policies for secure file access and sharing. Automation & Process Improvement: Develop PowerShell scripts and automation workflows to streamline IT operations. Enhance self-service IT solutions for better end-user experience. Continuously evaluate and implement new EUC technologies to enhance productivity and security.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Desktop Imaging. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Application Packaging Responsible for application packaging, testing and deployment of packages for Windows end user devices Create application package following customer standards Release the application package to perform user acceptance testing (UAT) of the functionality of the application package Validate technical requirement document from the requester. Creating package deployment schedules Package the application as per technical document received Ensure each is packaged in accordance with, and meets GT application package standards and policies Perform UAT with the requester Monitoring deployment target status ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

About The Role We are looking for a skilled CMDB (Configuration Management Database) Developer to design, implement, and maintain CMDB solutions that ensure accurate and efficient IT asset and configuration management. The ideal candidate will have hands-on experience with ServiceNow CMDB , ITIL best practices, and integrations with various IT systems. Key Responsibilities: Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CM DB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Primary Skills Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist CMDB . Experience with cloud infrastructure CMDB integrations (AWS, Azure, GCP). Knowledge of networking concepts, IT asset management (ITAM), and security compliance . Experience with CMDB migration or large-scale data transformation projects . Education: Bachelors/Masters degree in Computer Science, Information Technology, or a related field.

Key Responsibilities: Lead the design, implementation, and support of Microsoft 365 solutions (Exchange Online/On-Prem, SharePoint, OneDrive, MS Teams). Manage and administer Active Directory (AD), Azure AD, DNS, ADFS, and AADC. Provide advanced support and lifecycle management for Citrix environments and virtual desktop infrastructure. Oversee endpoint management and deployment using SCCM and Microsoft Intune. Ensure integration and performance optimization of TrendMicro antivirus and other endpoint security tools. Collaborate with cross-functional IT teams to maintain secure, scalable, and resilient workplace infrastructure. Handle escalated incidents, problems, and change requests within agreed service levels. Maintain system documentation, procedures, and compliance with IT policies. Contribute to the development of automation, monitoring, and reporting for M365 and related platforms. Act as a subject matter expert (SME) for workplace modernization initiatives. Required Skills and Qualifications: Proven experience (5+ years) in administering and supporting M365 and related technologies. Deep knowledge of: Microsoft 365: Exchange Online/On-Prem, MS Teams, SharePoint Online, OneDrive Directory Services: Active Directory, Azure AD, ADFS, AADC, DNS Endpoint Management: SCCM, Intune Virtualization: Citrix Security: TrendMicro or similar antivirus tools

Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in End User Computing (EUC), specializing in Identity and AccessManagement (IAM), Intune Administration & MDM Expertise. Intune Administration & MDM ExpertisePossesses advanced skills in Autopilot deployment, managing and troubleshooting MDM-related issues, and enforcing compliance and security policies. Software Packaging & DeploymentPowerShell scripting, App-V, InstallShield, and AdminStudio for application packaging and deployment. Identity & Access ManagementDefine and govern Azure Active Directory (AAD), Group Policy (GPO), and Microsoft Entra ID, ensuring secure access control and user identity management. Browser Management & PoliciesConfigure and Manage browser policies via Intune to optimize security and performance. Automation & ReportingProvide data reporting using power BI and automation using Power Automate to streamlet processes & enhance team efficiency. A proactive professional with a robust problem-solving mindset, exceptional communication skills, and a dedication to optimizing IT operations and end-user support. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in End User Computing (EUC), Identity and Access Management (IAM), Intune Administration & MDM. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.

Required Skills Technology | Mobile Device Management (MDM) Tools | Intune and SCCM Migrate Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: Will be responsible to maintain the technology and processes to automate the deployment of operating system images and application packages. The Operations and Endpoint Management Professional will be responsible for maintaining the infrastructure, processes and standards used for centralized desktop management, and to assist with routine server, storage, and related operational tasks when necessary. 1. Maintaining and operating centralized enterprise configuration management services. 2. Performing system administration for enterprise desktop and application management suites, including configuration, version maintenance, security, and access delegation. 3. Creating and maintaining operating system images and their deployment processes. 4. Creating and maintaining application deployment packages and processes. 5. Ensuring application packages and operating system images are kept up to date. 6. Identifying and discussing where improvements to image and package deployment processes can be made. 7. Working with customers to understand their needs for application and operating system package, deployment, and management; designing, proposing, and delivering solutions that meet the customer s needs. 8. Ensuring operating systems and applications work as expected through testing, troubleshooting, and problem tracking and documentation. 9. Writing technical documentation on the processes used to deploy operating systems and applications.

Required Skills Technology | Mobile Device Management (MDM) Tools | Intune and SCCM Migrate Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: The Professional will be responsible to perform analysis and implement VDI service to Operate, support and troubleshooting escalated issues by users, VDI Operations and Service Desk. He/She will be responsible to perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations. 1. Should be able to troubleshoot and resolve VDI issues by providing tier 2/3 incident ticket support and provide assistance in maintaining VDI golden images and installing client applications. 2. Develop plans for deploying and administering virtual machines, images, and virtual apps 3. Assist with researching, evaluating, and recommending VDI related hardware, software and services. 4. Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA , ITIL knowledge. 5. Serve as a technical resource for infrastructure initiatives that require virtual machine and VDI expertise. 6. Participate in enterprise testing for integration of proposed new technologies to be included in the enterprise design and develop test-related documentation. 7. Collaborate with operational counterparts to support and discover opportunities for improvement via automation, process improvements, etc 8. Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management. 9. Achieves and adheres to established Service Level Agreements and Key Performance Indicators. 10. Should be able to validate and fix complex customer issues and business impact which may require collaboration with more senior level team members or other vendors. 11. Contributes to the Operational knowledgebase in the form of new or updated technical articles/documents focused on issue resolution or prevention.

Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CMDB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Required Skills & Qualifications: Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Cmdb Developer

Desktop Technical Support To provide Imaging support (Legacy & Cloud Based) Task Queue, Litigation Hold Script, CME Provisioning/Auto Pilot issues Migration legacy to Cloud based: Support & Troubleshoot Migration issues.