Job
Description
Senior Support Engineer JD This position involves working with business application owners and our automation solution to fulfil application delivery, automation, and troubleshooting requirements. We will need to package business applications and automate our application deployment processes for Windows 10/11, and VDIs on behalf of direct customers Excellent communication skills Automate the installation and configuration of (package) Windows applications, security patches, Windows feature updates, drivers, language packs, and vulnerability fixes for physical/virtual servers and PCs, in a format compatible with SCCM or other client-side application deployment systems in conjunction with our automation solution. Design, develop, coordinate, and manage application packaging projects. Package applications and software updates using a scripting language like VBScript. Conduct Root Cause Analysis and remediation efforts on major Windows application packaging and deployments. Diagnose Windows application deployment issues and coordinate package improvements/fixes with customer IT departments,. 5 years of application packaging experience in an enterprise Information Technology department, or with an IT service provider. Strong development experience, especially with scripting and packaging. Expert knowledge of VBScript, AutoIt, and/or PowerShell. Responsibility 5+ years of hands on Windows desktop Packaging and Imaging using SCCM 3+ year hands on Windows desktop support Solid understanding of the Software Development Life Cycle (SDLC) Sound knowledge of automation and scripting About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
