2.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

Job description Join with us IT Infrastructure L1 Support (On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of Indias fastest-growing financial services firms! Position: IT Infrastructure L1 Support Location: Mumbai & Bangalore Experience: 2 to 3 years Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What Youll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic networking Escalate complex cases to L2/L3 teams with clear documentation. Maintain the ticketing system and update the knowledge base. Support users with basic IT training and guidance. Assist in hardware/software maintenance and system monitoring. What You’ll Bring A diploma or degree in IT (preferred). Basic understanding of Windows, macOS, or Linux. Familiarity with MS Office, ticketing tools (e.g., ServiceNow, Jira). Strong troubleshooting and communication skills. A customer-first mindset and the ability to stay calm under pressure. What You’ll Gain Exposure to enterprise-grade IT infrastructure in a regulated financial ecosystem. Mentorship from senior technology leaders. A supportive team that values learning, innovation, and ownership. Reporting To: Associate Director – Technology Ready to launch your IT career with impact? Click Apply Now using the link.

Posted 23 hours ago

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