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8.0 - 10.0 years
15 - 20 Lacs
bengaluru
Hybrid
Key Skills: Scality, Qumulo, Linux, Object Storage Roles and Responsibilities: Resolve customer issues independently and lead team members in complex incident resolution. Manage technical escalations and participate in formal escalation processes during crises. Conduct proactive and reactive problem management, including trend and root cause analysis. Prepare, review, implement, and test change records, performing risk and impact analysis. Apply patch and security changes per policy and monitor compliance. Ensure accuracy of Configuration Management Database (CMDB) entries. Perform routine performance, capacity, and security audits, providing reports to customers. Troubleshoot performance-re...
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Skills: SAN Administration, Storage Provisioning, Backup and Recovery, Linux Administration, NAS, HPE, Job Description Education B.E./B.Tech/MCA in Computer Science Experience 2+ Years of relevant experience with HP Storage solutions (Allerta, Storageonce, and Scality) and SAN Switches. Skills Required Excellent product knowledge and troubleshooting skills on HPE/Scality/Brocade and S3/NAS products. Knowledge on Replication technology/DR. Good Understanding Operating systems and Networking. Good understanding and basic troubleshooting knowledge on Storage Area Networks, Brocade zoning and Storage Masking. Should be able to handle critical Incidents and able to perform root cause analysis. Sh...
Posted 3 weeks ago
6.0 - 8.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Exp range - 5- 14 yrs Location - Bangalore Key Responsibilities: ? Resolve customer's issues via the telephone, email or remote sessions. ? Reproduce issues in-house and responding back in a timely manner. ? Regular follow ups with customers with recommendations, updates and action plans. ? Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. ? Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. ? Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. ? Provide consulting supp...
Posted 1 month ago
7.0 - 10.0 years
14 - 20 Lacs
bengaluru
Hybrid
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE....
Posted Date not available
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