Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 26-Nov-2025 About the role This role is ideal for a proactive go-getter who is eager to drive new technology adoption within the organizationFamiliarity with current monitoring and logging tools like NewRelic and Splunk is essentialThis role will work closely with Infrastructure as Code (IAC) tooling like Terraform and will have a strong understanding of open telemetry standardsThe Observability Engineer is a critical role in our organization, dedicated to ensuring the robustness, performance, and scalability of our infrastructure and applications through superior monitoring and observability practices What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Lead the design and implementation of observability solutions that provide deep insights into application performance, system health, and user experience. Establish and advocate for observability best practices across engineering teams. Work closely with the infrastructure teams to automate and optimize infrastructure provisioning and scaling using IAC tools like Terraform. Ensure infrastructure code is tested, reliable, and efficient. Champion the adoption of open telemetry standards to collect, process, and export telemetry data. Utilize and integrate monitoring tools like Dynatrace and Splunk to provide thorough insights and analytics. Drive the evaluation and adoption of new tools and technologies to keep the organization at the forefront of observability and monitoring practices. Collaborate with various engineering teams to ensure smooth adoption and transition to new technologies. Analyze existing monitoring and observability practices, identifying areas for improvement or optimization. You will need Foster a culture of continuous learning and improvement within the observability team and across the organization. Provide leadership, guidance, and mentoring to the observability team. Foster a collaborative and inclusive environment that encourages innovation and growth. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality to create a true sense of belonging. It’s deeply embedded in our values — we treat people how they want to be treated. Our goal is to ensure all colleagues feel they can be themselves at work and are supported to thrive. Across the Tesco group, we are building an inclusive workplace that celebrates the diverse cultures, personalities, and preferences of our colleagues — who, in turn, reflect the communities we serve and drive our success. At Tesco India, we are proud to be a Disability Confident Committed Employer, reflecting our dedication to creating a supportive and inclusive environment for individuals with disabilities. We offer equal opportunities to all candidates and encourage applicants with disabilities to apply. Our fully accessible recruitment process includes reasonable adjustments during interviews - just let us know what you need. We are here to ensure everyone has the chance to succeed. We believe in creating a work environment where you can thrive both professionally and personally. Our hybrid model offers flexibility - spend 60% of your week collaborating in person at our offices or local sites, and the rest working remotely. We understand that everyone’s journey is different, whether you are starting your career, exploring passions, or navigating life changes. Flexibility is core to our culture, and we’re here to support you. Feel free to talk to us during your application process about any support or adjustments you may need.
