About ScaleHealthTech At ScaleHealthTech , we partner with U.S. healthcare systems, payers, and digital health companies to drive large-scale transformation through engineering, data, and consulting solutions. As a high-growth, innovation-led company, we are expanding rapidly and looking for a senior HR Generalist who can build, scale, and sustain a world-class people function. This role demands strong HR fundamentals, high ownership, and the ability to operate in a fast-paced, high-accountability environment. You’ll help shape our culture, processes, and people experience from the ground up. Key Responsibilities: Talent Acquisition & Onboarding Drive mid to senior-level hiring across India and U.S.-facing roles (tech, consulting, sales, delivery). Collaborate with leadership to develop role definitions, interview plans, and hiring scorecards. Oversee seamless onboarding and orientation processes that reflect our values and brand. Employee Lifecycle & HR Operations Manage HR systems (HRIS), employee records, contracts, and compliance documentation. Administer leaves, attendance, employee letters, and coordinate payroll inputs. Lead exit processes, offboarding, and post-employment documentation. Employee Engagement & Performance Culture Conceptualize and implement employee engagement initiatives and team-building programs. Support goal-setting and OKR-based performance review cycles. Advise leadership on employee relations, pulse checks, and people insights. Policy, Compliance & HR Governance Ensure HR policies are compliant with Indian labor laws and evolving global workforce norms. Maintain and update HR policy handbook and ensure consistent implementation. Support HR audits, statutory requirements, and workplace safety initiatives. HR Strategy & Leadership Support Collaborate with leadership on workforce planning, succession planning, and HR analytics. Contribute to the development of L&D initiatives, DEI strategy, and internal communications. Serve as a key culture ambassador and mentor within the team. What We’re Looking For 5–10 years of HR experience in a fast-paced environment (preferably in tech, healthcare, or consulting sectors). Strong knowledge of HR practices, Indian labor laws, and familiarity with global HR operations. Hands-on experience with HR tech tools (e.g., Zoho People, Darwinbox, Freshteam, or similar). Excellent communication, people management, and conflict resolution skills. Strategic mindset with operational agility, can work both as a planner and executor. What You’ll Gain at ScaleHealthTech Impact: Direct influence on building the people and culture function of a high-growth company. Visibility: Close collaboration with CXOs and leadership across India and the U.S. Agility: A role that offers autonomy, challenge, and real ownership. Flexibility: Hybrid working with a culture built on trust, not micromanagement. To Apply: Please send your resume to debdattaa@scalehealthtech.com with the subject line: “Application – HR Generalist (5–10 Years)” Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,800,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Preferred) Experience: Human resources management: 6 years (Required) Work Location: In person
About ScaleHealthTech: ScaleHealthTech is “The strategic and trusted Partner” for some of the most reputed healthcare organization in the Digital Transformation journey. Digital as a core strategy enabler and accelerator, we help healthcare stakeholders across the value chain deliver on their business transformation goals in a sustainable manner. ScaleHealthTech is a CHIME Foundation Partner besides member of HIMSS GA & DV Chapters. Headquartered in Atlanta, GA, with Center for Digital Health Innovation in Noida ( New Delhi), supplemented by our digital delivery centers in Bengaluru, Hyderabad and Lucknow, we are the transformation catalyst to leading health systems, healthcare non-profits, healthcare software companies and the health plans. We are seeking an experienced, dynamic, highly motivated India delivery head who can scale operations, inspire teams, and influence C-level executives in the US Healthcare. Passion for innovation in healthcare IT focusing, AI/ML, patient engagement, interoperability, enterprise business applications such as Workday, Salesforce , Service Now and cloud-native architectures. What we are looking for: Experience: 15+ years in IT services Industry, with at least 10+ years in the US healthcare delivery leadership roles managing offshore/onshore healthcare engagements. Proven track record of leading, delivering $10- 100 M delivery portfolios and scaling global delivery centers for a company of repute. Demonstrated success in delivering multiple healthcare software products & programs (EHR, interoperability, HCM/ERP, population health, payer analytics, digital front door solutions). Prior experience in US onsite short or long term preferred. US Healthcare Domain Expertise: Deep knowledge of U.S. Healthcare ecosystem: provider workflows, payer systems, population health, revenue cycle, claims, and regulatory landscape, consumer experience/ digital front door, U.S. healthcare reporting (HEDIS, CMS quality metrics) Should have build, managed and delivered multiple healthcare software projects and products focusing US based Health Systems, Health Plans, Healthcare ISV’s. EHR Expertise: Epic, Cerner, Meditech, Allscripts with hands-on leadership in EHR integration, HL7/FHIR interfaces, and upgrades. Interoperability: TEFCA, CMS 9115-F/0057-F rules, HL7 v2/v3, FHIR, CDA, ONC mandates, healthcare data unification across EHR, labs, claims, and SDOH. Regulatory/Compliance: HIPAA, HITECH, HITRUST, SOC2, GDPR; FDA Class II/III validation a plus. Leadership & Delivery: Should have proven experience in leading, managing distributed engineering teams across India and U.S with a mix of developers, architects, project managers, QA, DevOps, HL7/FHIR specialists, and data scientists. Strong P&L ownership: optimizing margins, utilization, cost efficiency while maintaining high client satisfaction. Boardroom presence: experience working with health systems CIOs, CDOs, CMIOs, CNIOs, and senior payer/provider executives. Education & Certifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Preferred: MBA with specialization in Technology/Operations. Certifications: PMP, SAFe/Agile, ITIL, HL7/FHIR, HITRUST, or Epic/Cerner certifications. Location: Bangalore, HYD, Noida, Gurgaon, Pune, Chennai Job duties and core Responsibilities: Delivery and Execution: Own end-to-end delivery of healthcare products and projects, including patient-centric apps, population health solutions, care management platforms, payer analytics, and ERP/HCM modernizations (Oracle, Workday, Salesforce, Infor – IT Professional Services) . Establish delivery processes (Agile, scaled Agile, DevOps) tuned for healthcare regulatory and patient-safety environments . Drive on-time, compliant delivery with measurable outcomes , backlog reduction, cost efficiency, faster go-lives Talent & Team Development Hire, build and scale multi-disciplinary teams with skills in engineering, Workday, Oracle HCM, SalesForce, Next JS, Cloud Architect, HL7/FHIR interface development, healthcare data engineering, QA/validation under HIPAA/FDA guidelines, cloud/AI/ML in healthcare . Foster training, certifications, and partnerships to ensure teams are ahead of U.S. healthcare technology trends . Mentor leaders who can run pods for Cerner support, HL7/FHIR integration, Workday/ERP, offshore analytics and 24×7 monitoring . Client & Stakeholder Engagement Act as senior single point of delivery leader contact for the U.S. based CIOs, CDO’s, CMIOs, CNIOs, and payer technology executives , ensuring projects align to business, clinical, and compliance needs. Support business development by shaping solutions, RFP responses, and offshore cost models with quantifiable impact. Serve as a trusted advisor on healthcare IT delivery strategy not just an execution partner. Compliance & Security Oversight Ensure all delivery adheres to HIPAA, HITECH, HITRUST, SOC2, GDPR and other regional regulatory requirements. Maintain data security best practices in offshore environments handling PHI/PII , balancing cost savings with trust and compliance. Drive readiness for external audits (CMS, ONC, HITRUST) and client security reviews. Financial & Operational Leadership Own P&L, budgets, utilization, and efficiency metrics of offshore operations. Continuously optimize cost structures via automation, process improvements, and leveraging offshore talent pools . Report delivery KPIs (quality, velocity, SLA adherence) to global leadership and clients. Innovation & Thought Leadership Be a ScaleHealthTech thought leader, promote our delivery capability, innovation across broad spectrum of digital health Partner with product and architecture teams to ensure solutions are scalable, interoperable, cloud-native , and aligned with emerging U.S. healthcare mandates . Represent ScaleHealthTech in the CHIME/HIMSS/ViVE/ HL7/ events , workgroup forums , strengthening credibility with clients and talent.
About ScaleHealthTech: ScaleHealthTech is “The strategic and trusted Partner” for some of the most reputed healthcare organization in the Digital Transformation journey. Digital as a core strategy enabler and accelerator, we help healthcare stakeholders across the value chain deliver on their business transformation goals in a sustainable manner. ScaleHealthTech is a CHIME Foundation Partner besides member of HIMSS GA & DV Chapters. Headquartered in Atlanta, GA, with Center for Digital Health Innovation in Noida ( New Delhi), supplemented by our digital delivery centers in Bengaluru, Hyderabad and Lucknow, we are the transformation catalyst to leading health systems, healthcare non-profits, healthcare software companies and the health plans. We are seeking an experienced, dynamic, highly motivated and hands-on director of web and mobile application with passion for building human centric digital consumer experience transformation in the healthcare. Location: Bangalore, HYD, Noida, Gurgaon, Pune, Chennai Reports to: India Delivery Head dotted Founder and CEO Candidate Profile:- Experience : 12–15 years in software engineering, with at least 8+ years in leadership roles building, leading and delivering next generation healthcare mobile and web applications Proven track record of delivering multiple large-scale healthcare web & mobile applications for the U.S. health systems, health plans, or digital health product companies. Prior experience in developing patient engagement, patient experience, digital front door platform, telehealth, population health, and provider/payer portals and website , mobile app re-engineering is must. Domain Knowledge : Strong understanding of U.S. healthcare workflows , including patient access, clinical documentation, scheduling, revenue cycle, care coordination, and payer-member engagement. Experience integrating apps with EHRs (Epic, Cerner, Meditech, Allscripts) using HL7, FHIR APIs, SMART on FHIR, and custom integrations. Familiarity with healthcare compliance standards : HIPAA, HITECH, GDPR, HITRUST. Technical Skills : Hands-on expertise in web frameworks (Angular, React, Vue.js) and mobile platforms (iOS/Android, React Native, Flutter). Knowledge of cloud-native architectures (AWS, Azure, GCP) , microservices, CI/CD pipelines, DevSecOps. Strong background in API-first architectures, healthcare interoperability (HL7, FHIR, TEFCA) , and secure data handling. Familiarity with analytics integration (patient engagement dashboards, sentiment tracking, predictive alerts). Education & Certifications : Bachelor’s/Master’s in Computer Science, Engineering, or related discipline. Preferred certifications: PMP/Agile, SAFe, HL7/FHIR, AWS/Azure/GCP Cloud Architect, Mobile app security certifications. Key Responsibilities Web & Mobile App Delivery Lead the design, development, and delivery of scalable, secure, patient-centric web and mobile healthcare applications. Develop digital front door platform, patient scheduling apps, provider communication portals, telehealth apps, patient education, and care-management platforms, healthcare market place portal, website and mobile app reengineering, Ensure apps are interoperable with EHRs, payer systems, and third-party healthcare data sources using HL7/FHIR. Deliver high-performance applications optimized for usability, accessibility, and HIPAA compliance . Ensure all applications adhere to HIPAA/HITECH standards , with data encryption, access control, audit logging, and PHI/PII protection . Evaluate and adopt emerging digital health trends in the areas such as - remote monitoring apps, AI-driven chatbots, wearable integrations, voice interfaces. Incorporate patient sentiment analysis, SEO/ORM monitoring, and analytics dashboards into mobile/web platforms. Lead proof-of-concepts for next-gen digital engagement apps (e.g., AI triage assistants, care navigation apps, behavioral health tools) where needed. Leadership & Team Development Hire, build and mentor teams of 5-25 engineers, designers, QA, DevOps , with a focus on healthcare application delivery . Drive training on security, compliance, and healthcare standards for app developers. Establish engineering best practices: code quality, test automation, DevOps pipelines, mobile security, and performance optimization . Achieve high app adoption and satisfaction scores among patients, providers, and health plan members. Demonstrated 30–40% cost optimization via ScaleHealthTech’s offshore model without compromising quality or compliance. Build a ready-to-deploy offshore talent pool for mobile/web healthcare projects. Client & Stakeholder Collaboration As and when needed, work closely with U.S. clients (CIOs, CMIOs, CNIOs, Chief Digital Officers) to define app roadmaps aligned to clinical and patient experience priorities. Collaborate with ScaleHealthTech’s delivery head, US Sales team in understanding business and technical requirements. Provide technical solutioning support in RFPs, proposals, and client workshops.