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8.0 - 10.0 years

30 - 35 Lacs

Hyderabad

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The role is responsible for leading and charting the course for the Law and Compliance technology services team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies. The ideal candidate will have a proven track record of leadership in technology-driven environments for the Law and Compliance functions and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Law and Compliance technologies, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Maintain strategic relationships and strong communication with the leadership team about technology services and service roadmaps to ensure that all the team members feel informed and engaged Lead and manage diverse teams within a matrixed organization Collaborate with geographically dispersed teams, including those in the US and other international locations Follow global standards and practices Foster a culture of collaboration, innovation, and continuous improvement Attract and recruit top talent as part of an extensive Technology organization to be hired within India Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization Understand the decision-making process, workflows, and business and information needs of business partners and team members Contribute to and define business outcomes, requirements, technology solutions, and services Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met Ensure communication of key performance metrics and analysis of unmet needs Participate in partner and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy Ensure alignment of Technology service plans across organization Provide education to new partners with regards to IT service offerings Basic Qualifications: Masters degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelors degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent Strong background as a hands-on individual contributor with the ability to dive into technical work while managing team results and performance Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc. Experience supporting legal and compliance domains, with experience supporting applications such as Matter Management, eBilling, Intellectual Property & Trademark Management, Contract Lifecycle Management, Privacy, and Transparency systems Analytical mentality with strong problem-solving skills and a continuous improvement approach Solid experience providing run support and operational excellence for business-critical application portfolios Ability to prioritize and manage work across multiple applications, ensuring timely resolution of issues and high customer satisfaction Hands-on experience working in an Agile environment, actively participating in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews Experience overseeing end-to-end delivery of projects, including enhancements, upgrades, and implementation of new technologies or platforms Ability to mentor and develop team members, support career development, and foster a collaborative team environment Strong technical background, having previously worked as a Software Engineer, Solution Architect, or in a comparable technical role with a deep understanding of software development and system architecture Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle Experience using and adoption of Scaled Agile Framework (SAFe) Established business partnerships and IS governance practices involving senior business partners Broad working knowledge of key IS domains and layers Demonstrated experience working with cloud platforms such as AWS and/or Azure, including application deployment, integration, and infrastructure support Familiarity with cloud security, compliance standards, and cost optimization best practices within cloud environments

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7.0 - 11.0 years

12 - 16 Lacs

Hyderabad

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About the Role : The Channel Management team is responsible for creating multiple enterprise applications, in a scaled agile environment, to assist in the management of self-service devices (e.g. ATMs, retail self check-out machines, hospitality self check-in kiosks, etc). Our applications focus on the management of these endpoints, and cover: Inventory Management, Software Distribution, Device Management, automated Help Desk Workflows, and associated Business Intelligence. The successful applicant will contribute to the delivery of on premise/SaaS based Enterprise Web Applications to the Financial, Hospitality and Retail lines of business. We are looking for an experienced Software Engineering Manager to join our team. Enabling Agile Software Engineering teams, you will be working with developers, architects, product managers, product owners and senior stakeholders within a Scaled Agile Framework portfolio. The successful applicant will contribute to the delivery of on premise/SaaS based Enterprise Web Applications to the Financial, Hospitality and Retail lines of business. As a Software Engineering Manager for NCRs Enterprise Vision product, you will be responsible for enabling Agile teams delivery of a critical part of our Enterprise Self-Service solutions using Scaled Agile methodologies. You will have responsibility for the technical coaching and career development of direct SWE reports, take responsibility for eliminating impediments, and actively evolve the systems in which all knowledge workers operate. You will have final accountability for effective value delivery. Your key day-to-day responsibilities will include: Personnel and Team Development: Attract, recruit, and retain capable individuals. Build high-performance teams; establish mission and purpose for individuals and teams. Perform career counselling and personal development. Listen and support teams in problem identification, root cause analysis, and decision-making. Participate in defining and administering compensation, benefits, and promotions. Eliminate impediments and evolve systems and practices in support of Lean-Agile development. Have subtle control of assigning individuals to teams, address issues that teams cannot resolve, and make personnel changes where necessary. Evaluate performance, including team input; provide guidance and corrective actions. Serve as Agile coach and advisor to Agile Teams. Remain close enough to the team to add value and to be a competent manager; stay far enough away to let them problem-solve on their own. Program Execution: Help build Agile Milestones and Roadmaps, as well the plans that enable them. Help develop, implement, and communicate the economic framework. Participate in Inspect and Adapt (IA) workshops. Support teams by helping them remove systemic impediments and implementing continuous improvement backlog items. Protect teams from distractions and unrelated or unnecessary work. Assist the Release Train and Solution Train Engineers with PI Planning readiness and Pre- and Post- PI Planning activities Participate in PI planning, System Demo, and Solution Demo. Build partnerships with internal and external stakeholders. Provide other resources as necessary for teams to successfully execute their Vision and roadmap. Identify delays in the system by facilitating or participating in value stream mapping. Alignment Work with Release Train Engineers (RTEs), Solution Train Engineers (STEs) and system stakeholders to help ensure alignment and effective execution of Strategic Themes. Continuously assist in aligning teams to the system mission and vision. Help ensure the engagement of Business Owners, Shared Services, and other stakeholders. Transparency Create an environment where the facts are always friendly. Provide freedom and safety so that individuals and teams feel free to innovate, experiment, and even fail on occasion. Communicate openly and honestly with all stakeholders. Keep backlogs and information radiators fully visible to all. Value productivity, quality, transparency, and openness over internal politics. Built-in Quality Understand, teach, or sponsor technical skills development to support high-quality code, components, systems, and Solutions. Foster Communities of Practice. Understand, support, and apply Agile Architecture. Successful candidates will have the following technical qualifications: 7 years + in technology teams with increasing experience in engineering management Understanding of Multi-tenant cloud-based high transaction volume systems Understanding of full-stack SW development in an Enterprise Java environment with HTML5, JavaScript, and Angular or similar technologies Experience with Scaled Agile (e.g. SAFe), Scrum, Lean quality, test automation, continuous delivery or similar Agile at scale methodologies Successful candidates will also be described by their colleagues and friends as Experienced in the Financial Services industries Happy in an agile, fast-paced environment Able to communicate complex concepts in a concise and understandable way Driven to convert vision into amazing customer software

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4.0 - 6.0 years

6 - 8 Lacs

Hyderabad

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What you will do Role Description: The role is responsible for leading and charting the course for the Quality technology product (or services) team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies. The ideal candidate will have a proven track record of leadership in technology-driven environments for the Quality area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and Quality processes, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Roles & Responsibilities: Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the stakeholders feel informed and engaged Lead and manage large, diverse teams within a matrixed organization. Collaborate with geographically dispersed teams, including those in the US and other international locations. Oversee the software development lifecycle Develop and implement strategic plans for technology and workforce. Follow global standards and practices. Foster a culture of collaboration, innovation, and continuous improvement. Attract and recruit top talent as part of an extensive Technology organization to be hired within India. Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders Contribute and define business outcomes + requirements, technology solutions, and services Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met Ensure communication of key performance metrics and analysis of unmet needs Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance Ensure alignment of Technology service plans across organization Provide education to new partners with regards to IT service offerings Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate Degree OR Masters degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR Bachelors degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field Must-Have Skills: Knowledge of Pharma business processes and Global regulations. Experience with Veeva Platforms and/or Products Quality Suite Good Experience with GxP Validation processes Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships. Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc. Have strong business acumen. Can demonstrate deep understanding of industry, therapy and product Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework (SAFe) Strong analytic/critical-thinking and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment. Established business partnerships and IS governance practices involving senior business stakeholders Broad working knowledge of key IS domains and layers Professional Certifications: Veeva Vault Platform Administrator (preferred) Scaled Agile Framework (SAFe) for Teams Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

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3.0 - 6.0 years

5 - 8 Lacs

Hyderabad

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About the Role: Grade Level (for internal use): 10 S&P Global Ratings Technology The Role: Scrum Master Responsibilities: In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers. Act as Servant leader to an Agile team. Educate Agile teams to maximize efficiencies and performance from Scaled Agile practices and values. Coach Agile teams in self-organization and continuous improvement. Guide the Agile teams to consistently deliver customer value. Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams. Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives. Work with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team. Establish and maintain open and clear lines of team communication to facilitate progress transparency. Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile. What were looking for: A person with Team First mindset with an ability to build and sustain trust at all levels across the organization Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations Ability to facilitate constructive debate and resolve disagreements and conflicts constructively Deliver hands-on training and coaching of defined Agile practices to individual teams and programs. Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios Understand other engineering processes and methodologies and leverage other techniques to provide value to a team/Enterprise Basic Qualifications: Experience leading teams as a Scrum Master Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM

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1.0 - 4.0 years

3 - 6 Lacs

Hyderabad

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Role Description: We are looking for highly motivated expert Data Engineer who can own the design & development of complex data pipelines, solutions and frameworks, with deep domain knowledge of Manufacturing and/or Process Development and/or Supply Chain in biotech or life sciences or pharma. The ideal candidate will be responsible to design, develop, and optimize data pipelines, data integration frameworks, and metadata-driven architectures that enable seamless data access and analytics. This role prefers deep expertise in big data processing, distributed computing, data modeling, and governance frameworks to support self-service analytics, AI-driven insights, and enterprise-wide data management. Roles & Responsibilities: Design, develop, and maintain complex ETL/ELT data pipelines in Databricks using PySpark, Scala, and SQL to process large-scale datasets Understand the biotech/pharma or related domains & build highly efficient data pipelines to migrate and deploy complex data across systems Design and Implement solutions to enable unified data access, governance, and interoperability across hybrid cloud environments Ingest and transform structured and unstructured data from databases (PostgreSQL, MySQL, SQL Server, MongoDB etc.), APIs, logs, event streams, images, pdf, and third-party platforms Ensuring data integrity, accuracy, and consistency through rigorous quality checks and monitoring Expert in data quality, data validation and verification frameworks Innovate, explore and implement new tools and technologies to enhance efficient data processing Proactively identify and implement opportunities to automate tasks and develop reusable frameworks Work in an Agile and Scaled Agile (SAFe) environment, collaborating with cross-functional teams, product owners, and Scrum Masters to deliver incremental value Use JIRA, Confluence, and Agile DevOps tools to manage sprints, backlogs, and user stories. Support continuous improvement, test automation, and DevOps practices in the data engineering lifecycle Collaborate and communicate effectively with the product teams, with cross-functional teams to understand business requirements and translate them into technical solutions Must-Have Skills: Deep domain knowledge of Manufacturing and/or Process Development and/or Supply Chain in biotech or life sciences or pharma. Hands-on experience in data engineering technologies such as Databricks, PySpark, SparkSQL Apache Spark, AWS, Python, SQL, and Scaled Agile methodologies. Proficiency in workflow orchestration, performance tuning on big data processing. Strong understanding of AWS services Ability to quickly learn, adapt and apply new technologies Strong problem-solving and analytical skills Excellent communication and teamwork skills Experience with Scaled Agile Framework (SAFe), Agile delivery practices, and DevOps practices. Good-to-Have Skills: Data Engineering experience in Biotechnology or pharma industry Experience in writing APIs to make the data available to the consumers Experienced with SQL/NOSQL database, vector database for large language models Experienced with data modeling and performance tuning for both OLAP and OLTP databases Experienced with software engineering best-practices, including but not limited to version control (Git, Subversion, etc.), CI/CD (Jenkins, Maven etc.), automated unit testing, and DevOps Education and Professional Certifications Masters degree and 3 to 4 + years of Computer Science, IT or related field experience OR Bachelors degree and 5 to 8 + years of Computer Science, IT or related field experience AWS Certified Data Engineer preferred Databricks Certificate preferred Scaled Agile SAFe certification preferred Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills.

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11 - 20 years

15 - 30 Lacs

Bengaluru

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We are looking for Servicenow Program Managers Technical Requirements: 1. Knowledge of working on different Servicenow modules like ITSM (IT service management), TSOM (Telecommunications Service Operations Management), FSM (Field Service Management), CMDB (Configuration Management Database), Inventory, ITOM (Enterprise IT Operations Management), TSM (Telecommunications Service Management ), OMT (Order Management), TNI (Telecommunications Network Inventory) etc. 2. Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities. 3. Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. 4. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools.

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