172 Sbc Jobs - Page 4

Location - Pune, BLR , Hyd Exp -8+ yrs CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction D...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Miratech helps visionaries change the world by providing global IT services and consulting that bridges the gap between enterprise and start-up innovation. Supporting digital transformation for some of the world's largest enterprises, Miratech partners with large and small players to remain at the forefront of technology. Upholding a culture of Relentless Performance, Miratech ensures the success of over 99% of engagements since its inception in 1989. Covering 5 continents and operating in over 25 countries, Miratech boasts nearly 1000 full-time professionals and sustains an annual growth rate exceeding 25%. Join the revolution in customer experiences with our client, a global leader in clou...

As a Principal Developer, this role will focus on the skills - IMS, VoLTE, 4G, and 5G, typically working in the telecommunications and network engineering sectors, leading the development and enhancement of core network technologies. The role involves designing, implementing, and optimizing IMS (IP Multimedia Subsystem) and voice technologies like VoLTE (Voice over LTE), within the broader context of 4G and 5G networks. You have: Require a bachelor's degree or a related field 10+ years of relevant R&D Development experience on Telco grade products. Good hands-on knowledge inCloud Native, Microservices applications, using Containers and Virtualization Technologies like Docker, Kubernetes (K8s...

Role Description Build and support applications as full stack developer - Java, React, angular, micro services, Sql. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant docume...

Hiring FreeSWITCH Developer | South Delhi Location: Eco Space Exp: 4+ yrs (VoIP/FreeSWITCH) Full-time | Day Shift Skills: FreeSWITCH, SIP, RTP, WebRTC, Linux, SQL, Bash/Python, Telecom Protocols. 6290 291 883

We are looking for a skilled IT professional with 2 to 7 years of experience to join our team as an Executive IT in ACME SERVICES PRIVATE LIMITED, located at 6887024. The ideal candidate will have a strong background in IT and excellent problem-solving skills. Roles and Responsibility Manage and maintain the company's computer systems and networks. Troubleshoot and resolve technical issues efficiently. Provide technical support to employees and clients. Develop and implement new technology solutions to improve efficiency. Collaborate with other departments to achieve business goals. Ensure data security and integrity. Job Requirements Minimum 2 years of experience in IT. Strong knowledge of ...

We are looking for a skilled IT professional with 2 to 7 years of experience to join our team as an Executive IT in ACME SERVICES PRIVATE LIMITED, located at 6887024. The ideal candidate will have a strong background in IT and excellent problem-solving skills. Roles and Responsibility Manage and maintain the company's computer systems and networks. Troubleshoot and resolve technical issues efficiently. Provide technical support to employees and clients. Develop and implement new technology solutions to improve efficiency. Collaborate with other departments to achieve business goals. Ensure data security and integrity. Job Requirements Minimum 2 years of experience in IT. Strong knowledge of ...

You have a great opportunity to join our team as a Redhat OpenShift Container Platform (OCP) Specialist. In this role, you will be responsible for managing the performance, availability, and health of Redhat OpenShift clusters. Your expertise in Docker, Kubernetes, Grafana, Prometheus, and CEPH Storages will be crucial to proactively addressing issues and troubleshooting as they arise on the platform. Your responsibilities will include providing L2-level support for incidents and problems related to Redhat OpenShift Container platform (OCP), as well as configuration management and fault management experience. Additionally, your knowledge of Volume(PV,PVCs), Secrets, Service accounts, and han...

Youll own the roadmap and delivery of ELDAASs UAS & radar productsfrom concept to field-validated releases. You turn customer needs into clear specs, partner with engineering to ship reliably, and measure impact with hard metrics. What youll do Own product strategy, roadmap, and backlog (PRD/MRD, user stories, acceptance criteria, release notes). Lead discovery with customers & partners; translate insights into prioritized requirements and prototypes (Figma/low-fi). Work day-to-day with UX, Mechanical, Electrical, Firmware/Software, Procurement, QA, and Marketing to hit milestones. Drive NPI : EVT/DVT/PVT gates, pilot builds, manufacturing handoff, and change control. Orchestrate field tests...

Hello Everyone, We are hiring for Solution Engineer Years of experience: 9+yrs Location: Pune / Trivandrum Primary Skills (hands on with networking deployments mandatory requirement): Network Routing & Switching, Checkpoint and FortiGate Firewalls and VMWare SDWAN Technical Project management Cisco Unified Border Element (CUBE) Session Border Controllers (SBC) LDAP, AD LDS and Cisco Collaboration Hybrid Solutions Cisco Webex Meetings, Video Conferencing and Control Hub Kindly drop your CV on : Krishna.c@vhiresolutions.com

Back to Career Portal OIC Developer 5 15 Years of experience Bengaluru, Chennai Full-Time Job Description Design, configure, and implement Oracle Integration Cloud solutions to connect various enterprise applications (e g , ERP, CRM, and third-party systems), Develop integration flows and design custom solutions using Oracle Integration Cloud tools (SOA, BPEL, etc), Customize integration processes and adapt them to meet business requirements, Proven experience working with Oracle Integration Cloud (OIC), including integration, orchestration, and monitoring, Expertise in Oracle Service Bus (OSB), BPEL, or similar middleware technologies, Experience with cloud-based solutions and integrations ...

You are invited to join our team as a Network & Voice Operations Engineer in Chennai. With 2 to 4 years of experience, you will play a crucial role in NOC operations, focusing on incident management, voice technologies, and messaging systems. As part of our 24/7 operational environment, your proactive approach and strong communication skills will be essential. Your responsibilities will include monitoring network operations round the clock, triaging incidents, conducting health checks, and collaborating with teams to resolve issues effectively. Additionally, you will be managing incidents using ITSM tools, ensuring SLA adherence, and following ITIL best practices. In the domain of voice oper...

Roles and Responsibility Manage and implement Kofax solutions for clients. Provide technical support and training to clients on Kofax products. Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and resolve complex technical issues related to Kofax implementation. Develop and maintain documentation of Kofax implementations and configurations. Ensure compliance with industry standards and best practices for Kofax implementation. Job Requirements Strong knowledge of Kofax products and technologies. Experience working with employment and recruitment services firms. Excellent problem-solving and analytical skills. Ability to work collaborativ...

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Hybrid Network Services domain and voice platform. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Vali...

We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.

Mandate Skills- SBC, MTGR, Direct Routing & MS Teams Voice The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails Monitoring the service, identifying, and fixing the issvice. K...

Looking for an Asterisk Support Engineer (13 yrs exp) in Meerut. Role involves troubleshooting, VoIP/SIP support, customer assistance, and system maintenance. PHP, Node.js & database skills preferred. Health insurance Mobile bill reimbursements

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Broadcasting Media, Data Analytics, Cloud Migration Planning, Digital Advertising Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, yo...

Responsibilities include end-to-end network engineering aspects: As a Network Engineer, you will be working on Client's network and have end-to-end ownership (architecture/design/scale/operations) of our current and newly developing networks. Knowledge and experience in telecom SBC(Mandatory) Lead the design of highly available large-scale telephony networks, driving them from concept to launch Work closely with our software developers to fully automate network deployment and operations Drive operational excellence projects to improve network performance and reliability Enforce and strengthen security levels of the data centers. Troubleshoot complex problems and develop innovative solutions ...

Key Responsibilities: Design, configure, and maintain OpenSIPS as SIP proxy/registrar/load balancer. Develop and customize FreeSWITCH for call routing, IVR, conferencing, and advanced VoIP features. Implement SIP, RTP, WebRTC integrations with high availability and redundancy. Optimize system performance for low latency and high concurrent call handling . Troubleshoot signaling and media issues using SIP traces, Wireshark, sngrep, Homer, etc. Collaborate with network/security teams for NAT traversal, TLS/SRTP, and firewall policies . Work with developers for API integrations (REST, XML, ESL) and billing systems . Ensure system scalability, failover testing, and load balancing . Required Skil...

Why should you choose us Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industrys pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japan...

Education Mandatory: Graduates from any stream or Global Equivalent degree Desirable: NA Experience Minimum 1-year experience as a Team Leader in voice/chat process Minimum of 3 year of work experience in a Voice/chat Program from premium contact centers Technical Competencies: (Job related) Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools Should be aware of Ecommerce industry and should have used it in daily professional life Soft Skills: Responsible for smooth and efficient day-to-operations within their team Primary objectives of t...

Role & responsibilities In depth communication skills to be able to provide technical knowledge transfers to our end user community as well as service technicians. The position is part of our Global Voice Operations team. Provide top quality technical support, troubleshooting of Information Technology networks, PBX Systems and ancillary equipment such as voicemail. Must be able to work remotely to resolve customer issues by utilizing your skills, knowledge and experience with call quality issues in VoIP environments. Collect and analyze packet trace information. Create reproduction of customer environments Document in detail all site information, troubleshooting steps, and time reporting in ...

Responsibilities: 1. Resolve L2/L3 related Issues (Client/Vendor/Nexge Platform/Ameyo Platform) 2. Assess and analyze Call Flows, network quality issues, security, SIP, SCCP, H.323 and MCGP protocols. 3. Support for Hosted PBX and Hosted PRI and Hosted contact center solutions 4. Voice Traffic monitoring (ASR/ACD/PDD) 5. Customer Service Provisioning and post delivery support 6. Working in Shifts Skills Required: - Hands-on experience on Nexge Class-5 switch/ Asterisk/ IP-PBX/ ATA/ Media Gateway/ Soft Phone & Cloud Telephony Platform - Knowledge of Voice Gateways-PBX, ATA & TDM Technology. - Understanding of Hosted PBX and Hosted PRI and Hosted contact Center solutions - Working knowledge of...