64 Sbc Jobs - Page 3

JD for ReactJS developer 4+ years' experience hands-on with html, css strong working knowledge on Javascript strong working knowledge of ReactJS work locationBangalore WFO mandatory

Cisco & SBC JD 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBC’s Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned Interested candidates can share their CV at namrata.srivastava@hcltech.com

8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBCs Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills. Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned

As Technical Solution Manager, you will bridge customer dreams and Nokias technology. You will provide world-class support for internal and external customers, shaping high-level architectures, delivering optimized solutions, and ensuring excellence in offering materials like Statements of Compliance, configurations, pricing, and solution descriptions. Your expertise in 4G/5G Core Solutions, Vo5G, VoNR, VoLTE, and a deep understanding of cloud technologies (Kubernetes, Containers, Public Cloud, Data Center Design) will empower you to create future-ready CSP solutions. Youll collaborate with global teams, synchronize technical requirements, lead RFX responses, and continuously drive knowledge sharing across the organization. You have: Bachelors, Masters, or equivalent degree in Engineering or related field, with 915 years of relevant experience in the Telecom field Expertise in 4G and 5G Core Network solutions, with deep knowledge of 3GPP and IETF specifications Proven experience with end-to-end Vo5G, VoNR, and VoLTE deployments, including components such as HSS, HLR, EIR, MNP, DRA, AAA, MME, AMF, SMF, PGW, SCP, BSF, and PCRF Hands-on experience as a system integrator with subject matter expertise in CSCF, TAS, SBC, MRF, ENUM, and OpenShift platform Strong grasp of communication protocols such as SIP, Diameter, and HTTP/2.0 It would be nice if you also had: In-depth understanding of cloud technologies, including Kubernetes, containers, orchestration, public cloud infrastructure, and data center design Certification in OpenShift, AWS, and GCP Provide presales support for internal and external Nokia customers, ensuring high-quality engagement and delivery. Contribute to solution development by preparing offer materials such as Statements of Compliance, configurations, pricing, and solution descriptions. Design high-level architecture and product alignment to best fit customer requirements and proposed solutions. Recommend optimized technical solutions based on an in-depth understanding of customer needs and industry standards. Maintain a strong grasp of telecom operators and the broader telecom market landscape. Collaborate effectively with global teams and stakeholders, demonstrating strong communication and networking skills. Participate in RFX processes, including BoQ, TSD creation, quality reviews, and feature requirement discussions with product and market experts. Support cross-functional alignment on technical solutions, contribute to traffic profiling, and finalize CNF/VNF sheets across involved products.

As a Senior Solution Specialist, you will bridge customer dreams and Nokias technology. You will provide world-class support for internal and external customers, shaping high-level architectures, delivering optimized solutions, and ensuring excellence in offering materials like Statements of Compliance, configurations, pricing, and solution descriptions. Your expertise in 4G/5G Core Solutions, Vo5G, VoNR, VoLTE, and a deep understanding of cloud technologies (Kubernetes, Containers, Public Cloud, Data Center Design) will empower you to create future-ready CSP solutions. Youll collaborate with global teams, synchronize technical requirements, lead RFX responses, and continuously drive knowledge sharing across the organization. You have: Bachelors, Masters, or equivalent degree in Engineering or related field, with 7-13 years of relevant experience in the Packet core area Expertise in 4G and 5G Core Network solutions, with deep knowledge of 3GPP and IETF specifications Proven experience with end-to-end Vo5G, VoNR, and VoLTE deployments, including components such as HSS, HLR, EIR, MNP, DRA, AAA, MME , AMF , SMF , PGW , SCP, BSF, and PCRF Hands-on experience as a system integrator with subject matter expertise in CSCF, TAS, SBC, MRF, ENUM, and OpenShift platform Strong grasp of communication protocols such as SIP, Diameter, and HTTP/2.0 It would be nice if you also had: In-depth understanding of cloud technologies, including Kubernetes, containers, orchestration, public cloud infrastructure, and data center design Certification in OpenShift, AWS, and GCP Provide presales support for internal and external Nokia customers, ensuring high-quality engagement and delivery. Contribute to solution development by preparing offer materials such as Statements of Compliance, configurations, pricing, and solution descriptions. Design high-level architecture and product alignment to best fit customer requirements and proposed solutions. Recommend optimized technical solutions based on an in-depth understanding of customer needs and industry standards. Maintain a strong grasp of telecom operators and the broader telecom market landscape. Collaborate effectively with global teams and stakeholders, demonstrating strong communication and networking skills. Participate in RFX processes, including BoQ, TSD creation, quality reviews, and feature requirement discussions with product and market experts. Support cross-functional alignment on technical solutions, contribute to traffic profiling, and finalize CNF/VNF sheets across involved products.

IT support Specialist(Sales force Admin, MCSA Certified) Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating support for end users Computer Systems Technology diploma/degree, Computer Science Degree, or equivalent technical knowledge Minimum 3 years of relevant work experience Experience with Salesforce administration and user management. Experience with Windows, Linux, and OSX operating systems Experience with O365, Azure, AWS, MDM Experience working with distributed resources and teams MCSA (Windows 10), ITIL Foundation (optional) Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding Able to communicate and share technical details with employees across geographies Nurtures productive working relationships to resolve mutual problems Ability to work in a fast-paced environment, manage multiple priorities, and adapt to rapidly changing technologies Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Manage and configure Oracle SBC (Session Border Controllers) for voice network security. Handle SIP trunking, call routing, and troubleshooting.

CommunicationApplication Role purpose: Operating within B_VOIS, this position will perform a combination of Voice and Networks implementation work, as well as enhancements to current products. The core activities include customer liaison, Diagnosis, Audits, investigation into vulnerabilities, planning and implementing of change and offering technical advice/ support to customers. You will be a proven trouble-shooter with an excellent understanding of the network elements with strong analytical networking skills, ideally with a cross skill of Voice and Network devices products AudioCodes, Cisco, Microsoft, IPC Unigy, Genesys etc. This position is responsible for the support of the production environment which ensures the appropriate voice/network policies and practices are implemented and enforced. End-to-end management of customers voice networks and providing a rapid response to customer raised incidents and problems. Drive technical service improvements post major incidents & outages by liaising with Major Incident teams, Problem management team as well as the core network and service support teams that site across the different groups within the organization. Support the customer front ending teams like Intelligent Ops, Service Management & GAMs within the account for any chronic technical issues and support with a robust action plan to be driven either through Vodafone operations, OLO or any external or internal agency. Run network audits in order of preference & requirement for the customer based on historical issues and/or on back of incidents to improve services and ensure repetitive issues are avoided. To engage with the partners like Cisco, AudiCodes, Tecnomics and others wherever required to drive enhancements to the services we offer to customer. Liaise with different teams and vendors for vendor driven changes and validate the change/implementation plans and provide technical authorization on the plans Work with project teams for new opportunities or sites/service onboarding design and implementation Manage customer/stakeholder communication for any Service improvement plan, major incident investigation or any new opportunity designing and implementation Essential: L3 level Voice Engineer having 10+ years of work experience in voice networks. Expertise in managing voice protocols such as SIP, H.323, ISDN, E1/T1 and AudioCodes SBC and its managing platform OVOC. Desired: Work experience / knowledge of multiple ITIL disciplines and AudioCodes/CCNP Collaboration certified. Essential: Engineering Graduate (with specialization on Electronics & communication/Information Technology/Computer application/Relevant streams Good Understanding of Networking, IT/Telecom processes & products Good understanding of ITIL Understanding of Network / IT / Telecommunication products and solutions.

General Summary: As a key member of Qualcomm's unified communications support team, you will manage and maintain VoIP and Webex Contact Center solutions, ensuring smooth and efficient operations. Your role encompasses deployment, troubleshooting, system monitoring, infrastructure support, and ongoing maintenance and upgrades of these critical communication services. You will collaborate with various stakeholders, including technical staff, project managers, and management, to deliver reliable, high-quality voice and contact center experiences. Key Responsibilities: Deploy, support, and troubleshoot Microsoft Teams Phone System versions and Poly (HP) Devices in line with industry best practices. Integrate and manage Ribbon SBCs with MS Teams Direct Routing, handling deployment methodologies and troubleshooting. Design, configure, and implement IVR call flows and agent profile management to optimize contact center workflows. Execute Tier 3 operations including day-to-day support, preventive maintenance, upgrades, and log analysis for WxCCE components and other UC environments. Utilize PowerShell scripting to automate system management and troubleshooting tasks. Capture and analyze debug-level logs to diagnose and resolve complex issues within contact center environments. Provide direct support and engage effectively with contact center stakeholders to ensure uninterrupted services. Maintain up-to-date technical documentation and contribute to continuous improvement of contact center processes. Minimum Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field. OR 1+ year of IT-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of IT-related work experience with a High School diploma or equivalent. Preferred Qualifications: Bachelor's or Master's degree in Information Technology or equivalent. 6+ years of experience with SBCs, Unified Communications, and Contact Center technologies. Relevant certifications in Microsoft technologies such as MS-721 and/or Cisco Webex Contact Center. Strong expertise in Ribbon SBCs, MS Teams Direct Routing, Poly (HP) devices, WxCCE, and PowerShell scripting. Proven experience in tier-3 support roles, troubleshooting, and system upgrades. Physical Requirements: Frequently transports and installs equipment weighing up to 20 lbs. Additional Information: Qualcomm is an equal opportunity employer committed to creating an accessible hiring process and workplace for individuals with disabilities. Reasonable accommodations are available upon request.

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and Office 365 Platform Services with technical staff, project managers, and management.- Ability to lead complex projects and initiatives by demonstrating technical and strategic skills - PowerShell expertiseUtilize strong knowledge of PowerShell commands and scripting for system management.- Ribbon SBCs integrationExperience with Ribbon SBCs integrated with MS Teams Direct Routing, including deployment methodologies, best practices, and troubleshooting.- Poly (HP) Devices managementDeploy and troubleshoot Teams Phone System and Poly (HP) Devices, following best practices.- Unified Messaging integrationConfigure Teams audio, video, and telephony solutions, integrating them with M365- Manage Field Requests Handle requests from various resources, including creating and modifying agent profiles and IVR call flows.- Build/configure/implement call flowsDesign and implement call flow structures to enhance customer experience and operational efficiency.- TIER 3 operations and maintenance:Focus on day-to-day operations, preventive maintenance, and upgrade responsibilities in the call center environment.- Expertise in WxCCE componentsDemonstrate TIER 3 expertise in configuration and troubleshooting of WxCCE components.- Troubleshooting and log analysisCapture and interpret debug level logs for WxCCE and other UC environments to diagnose and resolve issues.- Support and stakeholder engagementProvide support to contact center stakeholders and ensure smooth operations through effective configuration and testing in WxCCE environments. Minimum Qualifications: 3+ years of IT-related work experience with a Bachelor's degree. OR 5+ years of IT-related work experience without a Bachelors degree. Physical Requirements: Frequently transports and installs equipment up to 20 lbs. Bachelor's/Masters in Information Technology or equivalentOverall 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Strong knowledge of Docker, containers, and Kubernetes is required. Must have knowledge in telecom IMS products i.e. I-CSCF, S-CSCF, and P-CSCF. Solid understanding of Helm charts and Helm-based deployments. Experience in deploying CFX-5000, TAS, SBC on platforms such as CFX 5000 OpenStack, VMware, CNF, and CNCS-based environments. Experience with cloud computing service models, including CaaS, PaaS, and IaaS. Knowledge of CFX-5000 CNF planning tools like Plato, TPD, and Acord. Practical experience with Cloud for both Cloud-Native Functions (CNF) and Virtual Network Functions (VNF). Strong understanding of SIP, Diameter and other IMS telecom protocols. In-depth knowledge of 4G, 5G, VoLTE, interfaces, protocols, and IMS architecture. Comprehensive understanding of IMS call flows is mandatory. Hands-on experience with CNF and VNF operations and deployment is essential. Proficient in Linux/Unix commands. Strong communication skills and a positive attitude are required. Practical experience with IMS node operations and deployment is mandatory.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are looking for a Principal VOIP Engineer to lead the architecture and technical direction of our next-gen voice infrastructure. You’ll be responsible for building carrier- grade systems with high availability, low latency, and global scalability- powering mission-critical voice communication in our CCaaS platform. This is a hands-on leadership role where you will influence architecture, establish best practices, and work cross-functionally across Engineering, DevOps, Product, and QA teams. Seniority Level: Principal / Individual Contributor with technical leadership scope. What You’ll Do: Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies. Define standards for call routing and audio quality optimization (codecs, jitter, etc.) Lead initiatives for scalability, observability, security, and resiliency of our voice infrastructure. Troubleshoot live trac and provide technical leadership during major incidents. Collaborate with Backend and API teams to design provisioning, billing, and call analytics APIs. Evaluate and onboard open-source tools or commercial carriers as needed. Coach and mentor junior/lead engineers in VoIP best practices. What Makes You Qualified? 12+ years of hands-on experience in the Telephony / VoIP / CPaaS domain. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Expert-level understanding of SIP, RTP, NAT traversal (ICE/STUN/TURN) , and VoIP security (TLS, SRTP, fraud prevention). Hands-on development experience with FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Experience in designing carrier-grade telephony plaforms serving millions of calls. Strong systems programming and debugging skills in C/C++ Strong troubleshooting skills, with experience using network monitoring and debugging tools. Familiarity with distributed systems and cloud-based deployments (AWS, GCP, Azure) Excellent problem-solving, debugging, and performance tuning skills

Hello Everyone, We are hiring for Solution Engineer Years of experience: 9+yrs Location: Pune / Trivandrum Primary Skills (hands on with networking deployments mandatory requirement): Network Routing & Switching, Checkpoint and FortiGate Firewalls and VMWare SDWAN Technical Project management Cisco Unified Border Element (CUBE) Session Border Controllers (SBC) LDAP, AD LDS and Cisco Collaboration Hybrid Solutions Cisco Webex Meetings, Video Conferencing and Control Hub Kindly drop your CV on : Krishna.c@vhiresolutions.com

Role Summary: As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function, you will be responsible for leading the voice infrastructure and voice recording services across BFSI clients. This includes ensuring telephony systems meet compliance standards, maintaining optimal performance, and driving strategic improvements. Key Responsibilities: Lead voice service strategy, design, and deployment across enterprise environments. Manage and maintain voice infrastructure including telephony systems, voice gateways, SBCs, and PSTN integration. Oversee voice recording platforms and ensure regulatory compliance in BFSI environments. Handle incident management, root cause analysis, and change control processes. Define SLAs/OLAs, monitor service performance, and execute service improvements. Collaborate with compliance teams to enforce voice security policies (DLP, encryption, recording). Coordinate with internal teams and vendors for operational support and escalations. Promote automation and innovation within voice services. Ensure voice services are delivered within defined budgets and performance targets. Required Skills & Qualifications: 10+ years in IT infrastructure/service management; 5+ years in voice services. Strong understanding of VoIP, SIP, SBCs, voice recording systems, and compliance needs. Experience managing Microsoft Teams Voice, Cisco CUCM, or similar enterprise voice platforms. Working knowledge of DLP, encryption protocols, and BFSI regulations. Certifications preferred: ITIL, PMP. Strong communication, documentation, and stakeholder engagement skills. Performance & KPIs: SLA and OLA compliance Voice incident resolution timelines Successful execution of change tickets Root cause analysis effectiveness Stakeholder satisfaction and audit readiness Required Skills UCC voice, Teams,verba