31 Sbc Jobs - Page 2

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities 1.Daily MIS 2.Daily reconciliation 3.PSF Hiring , for all location- Coordination with hiring team 4.Mobility usage tracking 5.PSF/SM Productivity monitoring 6.Call center lead conversion tracking 7.Call center lead monitoring (L:A, A:C) 8.PSF incentive workings 9.Insurance reconciliations (BALIC/BAGIC) 10.PSF/employee codes/SFDC ID creation

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities 1.Daily MIS 2.Daily reconciliation 3.PSF Hiring , for all location- Coordination with hiring team 4.Mobility usage tracking 5.PSF/SM Productivity monitoring 6.Call center lead conversion tracking 7.Call center lead monitoring (L:A, A:C) 8.PSF incentive workings 9.Insurance reconciliations (BALIC/BAGIC) 10.PSF/employee codes/SFDC ID creation

Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: Strong background in test/validation and software development. Expertise in designing, developing, and deploying test plans, debugging test framework issues, and creating test automation software. Solid understanding of multimedia audio technologies and experience with audio compression codecs, including BT codecs like LDAC ABR, AAC, SBC, APTx, APTx HD, AAC ABR, LHDC, and BLE. Proficiency in Python programming. Knowledge of the Android framework and machine learning is a plus. Experience in Java and C/C++ is advantageous. Strong understanding of audio technology, with experience in Android, voice activation, USB, and Bluetooth stack and profiles testing. Experience with machine learning techniques for audio validation. Knowledge of voice technologies such as VoLTE and VoNR. Familiarity with voice test validation methodologies like PESQ, POLQA, and MOS. Experience with call box analyzers, particularly CMW500, UXM 5G, and Audio Precision toolbox. Understanding of various test methodologies. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. "¢ 1+ year of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools). Responsibilities: Work closely with software and systems engineers across global sites. Analyze product requirements and customer use cases to develop test development and automation strategies. Perform manual validation of test scenarios as needed. Develop test strategies for the verification and commercial launch of multimedia video algorithms, including various video codecs and pre/post-processing. Design, develop, and deploy test plans, test frameworks, and test automation software. Collaborate with multimedia technology teams to leverage common test methods and frameworks. Gather requirements, design, and deploy test plans and automation for audio and voice quality validation. Identify, analyze, and troubleshoot multimedia problems. Design and implement test setups and automation in a lab environment. Execute performance and functional tests in mobile networks covering technologies like GSM, UMTS, LTE, and VoNR. Conduct performance and functional tests in audio for different formats and post-processing features. Develop innovative test strategies for the verification and commercialization of industry-leading multimedia features. Investigate and implement new tools and processes to improve software quality. Operate independently with minimal supervision. Provide guidance and supervision to others as needed. Influence key organizational decisions by providing input to senior leadership. Utilize both deductive and inductive problem-solving approaches. Communicate effectively with stakeholders, including those with limited subject knowledge. Education Requirements: Bachelor's or Master's degree in Computer Science and/or Electronics & Communications Engineering.

Project Role : Infrastructure Consulting Practitioner Project Role Description : Support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Must have skills : Microsoft Teams Infrastructure, Enterprise Voice & Video Infrastructure Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or Equivalent Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with clients to understand their infrastructure needs and requirements. Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies. Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or bottlenecks. Provide technical expertise and guidance to clients on infrastructure best practices. Stay updated with the latest industry trends and advancements in IT infrastructure. Assist in the evaluation and selection of infrastructure technologies and vendors. Conduct infrastructure assessments and audits to identify areas for improvement. Develop and maintain documentation related to infrastructure design, configurations, and processes. Collaborate with cross-functional teams to integrate infrastructure solutions with other systems and applications. Train and mentor junior team members to enhance their technical skills and knowledge. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Teams Infrastructure, Enterprise Voice & Video Infrastructure. Experience in designing and implementing IT infrastructure solutions. Strong knowledge of network architecture and protocols. Familiarity with cloud computing technologies and platforms. Experience in managing and troubleshooting IT infrastructure issues. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work effectively in a team environment. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Teams Infrastructure. This position is based at our Gurugram office. A BE or Equivalent degree is required. Qualifications BE or Equivalent

Hello Everyone, We are hiring for Solution Engineer Years of experience: 9+yrs Location: Pune / Trivandrum Primary Skills (hands on with networking deployments mandatory requirement): Network Routing & Switching, Checkpoint and FortiGate Firewalls and VMWare SDWAN Technical Project management Cisco Unified Border Element (CUBE) Session Border Controllers (SBC) LDAP, AD LDS and Cisco Collaboration Hybrid Solutions Cisco Webex Meetings, Video Conferencing and Control Hub Kindly drop your CV on : Krishna.c@vhiresolutions.com

Role Summary: As the Voice Service Owner within the Unified Communication & Collaboration (UCC) function, you will be responsible for leading the voice infrastructure and voice recording services across BFSI clients. This includes ensuring telephony systems meet compliance standards, maintaining optimal performance, and driving strategic improvements. Key Responsibilities: Lead voice service strategy, design, and deployment across enterprise environments. Manage and maintain voice infrastructure including telephony systems, voice gateways, SBCs, and PSTN integration. Oversee voice recording platforms and ensure regulatory compliance in BFSI environments. Handle incident management, root cause analysis, and change control processes. Define SLAs/OLAs, monitor service performance, and execute service improvements. Collaborate with compliance teams to enforce voice security policies (DLP, encryption, recording). Coordinate with internal teams and vendors for operational support and escalations. Promote automation and innovation within voice services. Ensure voice services are delivered within defined budgets and performance targets. Required Skills & Qualifications: 10+ years in IT infrastructure/service management; 5+ years in voice services. Strong understanding of VoIP, SIP, SBCs, voice recording systems, and compliance needs. Experience managing Microsoft Teams Voice, Cisco CUCM, or similar enterprise voice platforms. Working knowledge of DLP, encryption protocols, and BFSI regulations. Certifications preferred: ITIL, PMP. Strong communication, documentation, and stakeholder engagement skills. Performance & KPIs: SLA and OLA compliance Voice incident resolution timelines Successful execution of change tickets Root cause analysis effectiveness Stakeholder satisfaction and audit readiness Required Skills UCC voice, Teams,verba