Saviour Builders Pvt. Ltd. (Saviour Group) is one of the leading real estate developers in Delhi-NCR. It has turned up as one of the eminent entities in the real estate sector of India and making a mark in delivering residential & commercial, township projects in and around Delhi-NCR.CRM JOB DESCRIPTIONSaviour Builders Pvt. Ltd. has an opening for experienced and ambitious CRM Executive. Please review the list of responsibilities and qualifications. while this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.RESPONSIBILITIES FOR CRM EXECUTIVE (Customer Relation Management)Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possessionResponsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancementsCo-ordinating with the CRM Team, Manager and internal department for the process improvement & updating the MIS report logics.Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.Managing post booking customer services till delivery /possession stage.Collection of payment dues, against demands generated with construction progressAssisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documentRequired Knowledge, Skills and AbilitiesMust have knowledge of CRM Software (example-:4QT, Pinga & farvision)Must have outstanding customer service skills.Strong interpersonal and active listening skills.Must have good computer skills.Must have good communication skills.Must be highly detail oriented and have the ability to effectively multi-task.Education and ExperienceBachelors degree Minimum 1-5-year Experience in Real Estate.If interested share your CV/ Resume at hr@saviourindia.com , Ph/WhatsApp- 9911096949

Saviour Builders Pvt. Ltd. (Saviour Group) is one of the leading real estate developers in Delhi-NCR. It has turned up as one of the eminent entities in the real estate sector of India and making a mark in delivering residential & commercial, township projects in and around Delhi-NCR.FRONT DESK EXECUTIVE JOB DESCRIPTIONWe are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. It is also critical to take a customer-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property. RESPONSIBILITIES FOR FRONT DESK EXECUTIVE Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costs Required Knowledge, Skills and AbilitiesProven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientation Education and ExperienceAny Bachelors Degree1yr-3yr experience Interested Candidates contact Rimpy @ Ph No/ whats app -9911096949

Role & responsibilities The promotion of our Co. to connect with potential customers using the internet and other forms of digital communication through social media, and web-based advertising, but also text and multimedia messages as a marketing channel.Connect with target audiences, drive engagement and achieve business objectives through digital meansConducting research and analysing data to identify and define audiences. compiling, distributing and presenting ideas, information and strategies. coordinating promotional activities, events and interviews. managing production and performance of multimedia content.Their primary objective is to generate leads and increase sales by driving traffic to the company's website or social media channels.Analyzing customer data and user behavior to find trends and insights Working with other teams to ensure digital campaigns align with brand goals Preparing a budget for digital marketing campaigns Researching what competitors are doing and suggesting ways to stay ahead Developing and maintaining partnerships with different media vendors and agencies Preferred candidate profile Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presenceDigital marketing knowledge - A strong understanding of digital marketing concepts, best practices, and channels like SEO, PPC, social media, email marketing, and display advertising Analytical skills- The ability to use data analysis tools to collect and process information about target audiences, such as what content they consume, online purchases, and search queriesCommunication skills - Excellent written and verbal communication skills, as well as presentation and interpersonal skillsExperience with digital marketing tools- Proficiency in using web analytics tools like Google Analytics, ad serving tools like DART and Atlas, and marketing automation toolsA bachelor's or master's degree in marketing, communications, or related field