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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Customer Support Representative, your primary responsibility is to address client inquiries and concerns related to company products, contractual agreements, licensing, and billing. You will be required to respond to client queries via telephone calls, written correspondence, email, and system work queues. Your role involves reviewing and researching account inquiries according to established policies and procedures, coordinating with various departments for problem resolution, and following up on internal and leader requests. To excel in this role, you must possess strong communication skills, both verbal and written, to effectively interact with clients, provide updates, and address t...
Posted 3 months ago
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