Chennai
INR 2.4 - 6.0 Lacs P.A.
On-site
Full Time
Location: No C 29/ B, 2nd Avenue 2nd Floor, Anna Nagar, Near Anna Nagar Super Market, Chennai, Tamil Nadu 600040, India Company Overview: Satheesh Balaji Chit Funds Private Limited is a leading chit funds company in India, dedicated to providing financial solutions to a diverse clientele. We pride ourselves on our integrity, customer-centric approach, and commitment to excellence. Position Overview: We are seeking a dynamic and experienced Assistant Branch Manager to lead our Anna Nagar team. The ideal candidate will have a strong background in chit fund operations, team management, and customer service. Key Responsibilities: Branch Operations & Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory guidelines. Monitor and manage branch financials, including budgeting, forecasting, and P&L responsibilities. Team Leadership: Lead, mentor, and train branch staff to achieve operational excellence and provide exceptional customer service. Conduct regular team meetings to ensure alignment with company goals and objectives. Business Development: Develop and implement strategies to grow the branch's customer base and enhance profitability. Foster relationships with existing clients and identify opportunities for cross-selling and upselling. Customer Service: Address and resolve customer complaints and concerns promptly and professionally. Ensure the branch delivers a consistent and high-quality customer experience. Risk Management: Implement risk management strategies to minimize potential losses. Ensure all transactions and operations adhere to legal and regulatory requirements. Reporting & Analysis: Prepare and present regular reports on branch performance, challenges, and opportunities to senior management. Analyze branch metrics to identify areas for improvement and implement necessary changes. Qualifications: Bachelor's degree in Business Administration, Finance, or related field. Minimum of 3 years of experience in chit fund operations, with a preference for those with managerial experience. Strong understanding of chit fund regulations and industry best practices. Proven track record of achieving sales targets and growth objectives. Excellent leadership and team management skills. Strong analytical, problem-solving, and decision-making abilities. Proficient in MS Office and relevant financial software. Fluent in English and Tamil. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. Comprehensive benefits package, including health insurance and retirement plans. A supportive and collaborative work environment. Interested candidates are invited to send their resume, along with a cover letter detailing their relevant experience, to [HR email address]. Only shortlisted candidates will be contacted. Satheesh Balaji Chit Funds Private Limited is an equal opportunity employer and values diversity in its workforce. Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Ability to commute/relocate: Chennai, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any past experience working in a chitfunds company? (Yes or No) Have you had any prior experience working in a financial institution (Banks, finance companies, etc.)? (Yes or No) Education: Bachelor's (Preferred) Experience: total work: 4 years (Preferred) Work Location: In person
India
INR 1.8 - 3.6 Lacs P.A.
On-site
Full Time
Location: No C 29/ B, 2nd Avenue 2nd Floor, Anna Nagar, Near Anna Nagar Super Market, Chennai, Tamil Nadu 600040, India Company Overview: Satheesh Balaji Chit Funds Private Limited is a leading chit funds company in India, dedicated to providing financial solutions to a diverse clientele. We pride ourselves on our integrity, customer-centric approach, and commitment to excellence. Position Overview: We are seeking motivated and enthusiastic Telecallers to join our Anna Nagar team. The ideal candidates will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. Telecallers will play a key role in reaching out to potential and existing clients to promote our chit fund services and address customer queries. Key Responsibilities: Customer Outreach: Make outbound calls to prospective and existing clients to explain and promote chit fund services. Follow up on leads and inquiries generated through marketing campaigns. Client Engagement: Build rapport with customers by addressing their questions and providing accurate information about our services. Assist customers in understanding the benefits and terms of our chit fund schemes. Data Management: Maintain accurate and up-to-date records of calls, customer interactions, and follow-up activities in the CRM system. Generate daily and weekly call reports to track progress. Target Achievement: Meet or exceed daily, weekly, and monthly call and sales targets as set by the company. Strive to achieve customer satisfaction and retention goals. Feedback Collection: Gather and document feedback from customers to improve service offerings and customer experience. Report recurring customer issues or concerns to the management team for resolution. Qualifications: Minimum of a high school diploma; bachelor’s degree preferred. Prior experience in telecalling, customer service, or sales is a plus. Excellent verbal communication skills in Tamil and English. Proficient in using basic computer applications (e.g., MS Office, CRM systems). Strong interpersonal skills with a customer-focused mindset. Ability to handle rejection and maintain a positive attitude. What We Offer: Competitive salary with performance-based incentives. Training and development programs to enhance skills. Opportunities for career growth within the organization. A supportive and collaborative work environment. How to Apply: Interested candidates are invited to send their resume, along with a cover letter highlighting their suitability for the role. Only shortlisted candidates will be contacted. Satheesh Balaji Chit Funds Private Limited is an equal opportunity employer and welcomes applicants from all backgrounds. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Ability to commute/relocate: Anna Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any past experience working in a chitfunds company? (Yes or No) Have you had any prior experience working in a financial institution (Banks, finance companies, etc.)? (Yes or No) Education: Bachelor's (Preferred) Experience: total work: 4 years (Required) Work Location: In person
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.