JOB_POSTING-3-71044-5 Job Description Role Title: AVP, Analytics – Customer Insights (L10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose AVP, Analytics – Customer Insights (Individual Contributor) will be part of Decision Management – SYF Growth in India Analytics Hub (IAH), rolling up to Synchrony India. The candidate will be responsible to deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by data and analytics. This role will require to develop AI/ML analytic solutions focused on improving operational performance and delivering on world class customer experience using both unstructured and structured data using advanced techniques such as NLP. Key Responsibilities Acquire proficiency on varied data and analytic tools, software, techniques to improve current capabilities, create new analytics/data science solutions and proactively exhibit thought leadership Work in Agile environment and lead complex project execution across cross-functional teams (Analytics, Model Development Team, EDL team, Enterprise Operations and Complaints Team etc.) Lead analytics project assignments from scoping to delivery and solve business problems through basic to advanced analytics/data science streams, as applicable Develop customized AI/ML including NLP and other analytical data science solutions catering to business objectives and priorities having significant business impact wrt. revenue generation, PNL with a focus on improving customer experience leveraging large scale data related to customer complaints, interactions and feedback Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce cycle time, as appropriate Ensure projects are delivered in adherence to expected timelines, accuracy & compliance with meticulous project management. Mentor and guide team members on analytical, technical and functional subject matters for projects Contribute to internal initiatives, perform other duties and/or special projects, as assigned Required Skills/Knowledge Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Minimum 2 years of experience in leveraging data/analytics to drive strategy with positive outcomes Minimum 2 years of hands-on experience in SQL/SAS/Python or any other programming language experience with an ability to leverage advanced algorithms for building solutions, insight generation and process automation Proven success leading complex projects through to execution/implementation. Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc. Good understanding of USA credit business market High proficiency in applying NLP and other data science and AI/ML techniques for analyzing complex/large data sets both structured and unstructured Able to work remotely, with minimal direction and a strong Team player in cross-functional environment Ability to generate innovative ideas and work on them which would have significant business impact Advanced working knowledge in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills Strong written/oral communication skills Ability to effectively manage tasks and projects with competing priorities Desired Skills/Knowledge Experience in working in a Linux-based cloud environment such as AWS Good working knowledge in Deep Learning architecture, SLMs, LLMs, GenAI Eligibility Criteria Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 6+ years of hands-on relevant analytics/data science experience. Work Timings This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group Data Analytics Show more Show less

Skill required: Marketing Operations - Campaign Analytics & Reporting Designation: Digital Mktg Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designEncompasses a set of technologies that enable the process of collecting & analyzing user behavioral activities with different marketing touch points, to reach on a web site or a mobile app with the ultimate aim of enhancing the targeted business goals. It comprises the processes and technologies that enable marketers to evaluate the success of their marketing initiatives, by measuring performance. What are we looking for? Google Ads Digital Marketing Digital Marketing Campaigns Campaign Management Campaign Optimizations Ability to establish strong client relationship Ability to manage multiple stakeholders Commitment to quality Strong analytical skills Detail orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Clinical Data Services - Clinical Database Programming Designation: Clinical Data Svs Associate Qualifications: BE/BTech/BCA Years of Experience: 1 to 3 years What would you do? You will be part of our Life Sciences R&D division, which offers a comprehensive range of services across the life sciences sector. This includes Clinical Data Management, regulatory services, pharmacovigilance, and patient services solutions. Employees within this clinical capability will join one of our sub-offerings, such as Clinical Database build and Clinical Reporting. In these roles, you will support leading biopharma companies in realizing their vision, enhancing outcomes by focusing on the patient and integrating scientific expertise with unique insights into the patient experience.The Clinical Reports Programming team is dedicated to developing and maintaining clinical reports for clinical trials. This involves utilizing PL/SQL, SQL, and Clinical SAS programming skills to create these reports. The team also integrates data from various sources such as EDC, Labs, and IRT. Ensuring that all reports comply with regulatory standards and guidelines is a crucial part of their work. They implement stringent quality assurance processes to uphold the highest levels of data integrity and report accuracy. Additionally, the team collaborates closely with clinical operations, biostatistics, and other departments to ensure the reports meet the needs of all stakeholders, facilitating informed decision-making based on accurate and timely data.Develop and review complex reports, patient profile listings, reports, preprocessing checks & map datasets for validation based on study requirements using different tools/techs such as Cognos / SAS, J-Review, or any other applicable systems. What are we looking for? Oracle Procedural Language Extensions to SQL (PLSQL) Structured Query Language (SQL) Experience in writing programs using Clinical SAS Clinical Database Programming Clinical Data Management SAS Clinical Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to establish strong client relationship Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,BTech,BCA

Practice Overview : Skill/Operating Group Technology Consulting Level Consultant Location Gurgaon/Mumbai/ Bangalore Travel Percentage Expected Travel could be anywhere between 0-100% Why Technology Consulting The Technology Consulting business within Capability Network invents the future for clients by providing them with the right guidance, design thinking and innovative solutions for technological transformation. As technology rapidly evolves, it's more important than ever to have an innovation advisor who can create a new vision or put one into placeto solve the client's toughest business problems. Specialize in management or technology consulting to transform the world's leading organizations by building innovative business solutions as their trusted advisor by: Helping Clients :Rethinking IT and Digital ecosystems and innovating to help clients keep pace with fast-changing, customer-driven environments. Enhancing your Skillset :Building expertise and innovating with leading-edge technologies such as Blockchain, Artificial Intelligence and Cloud. Transforming Businesses :Developing customized, next-generation products and services that help clients shift to new business models designed for today's connectedlandscape of disruptive technologies Principal Duties And Resp o nsibilities: Working closely with our clients, Consulting professionals design, build and implement strategies , POC that can help enhance business performance. They develop specialized expertise strategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Identifying, Assessing and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors. Interact with client stakeholders to understand their AI problems, priority use-cases, define a problem statement, understand the scope of the engagement, and also drive projects to deliver value to the client Understand client's business and IT goals, vision and identify opportunities for reinvestment Through your expertise and experience, guide your team-mates to suggest the right solutions to meet the needs of clients and help draw up practical implementation road maps that position them for long-term success Benchmark against global research benchmarks and leading industry peers to understand current & recommend AI solutions Conduct discovery workshops and design sessions to elicit AI opportunities & client pain areas. Experience in designing & developing Enterprise wide AI architecture & strategy Contribute towards practice development initiatives like new offering development, people management etc Qualifications Qualifications: MBA Degree from Tier-1 College (Preferable) Bachelors Degree AI/ML/Cloud AI Certifications preferred Minimum of4-9years large scale consulting experience and managing teams in a consulting environment or at high tech companies Experience: We are looking for Advanced Analytics and AI Consultants to join our growing team having experience with Machine learning and NLP applications . Operating across all stages of the innovation spectrum, with a view to build the futur e . Experience in designing and building end-to-end AI Strategy & solutions using Cloud & Non-Cloud AI ML, NLP algo. Assessment: Works as part of multi-disciplinary teams and responsible for independently driving specific AI workstreams through collaboration with designers, other AI team members, platform & Data engineers, business subject matter experts and technology delivery teams to assess AI potential and develop use cases. Liaises effectively with global community and senior leadership to identify and drive value opportunities around AI, support investments in POCs, pilots and chargeable projects. Design: The Consultantsrole on these projects centers around the application of analytics, data science and advanced cognitive methods to derive insights from data and develop POCs and appropriate high-level solution designs.Strong expertise in designing AutoML, MLOps AI solutions using any of the Cloud services (AWS, GCP, Azure). Architecture: The nature of these projects change as ideas and concepts mature, ranging from research, proofs-of-concept and the art-of-the-possible to the delivery of real-world applications for our clients. Focus in this area is on the impact to clients technology landscape/ architecture and ensuring formulation of relevant guiding principles and platform components. Expertise in designing Enterprise AI strategy, Responsible AI frameworks is preferred. Strong experience handling multiple end-to-end AI Lifecycle projects from Data preparation, Modeling, Build, Train & Deploy. Product/ Framework/ Tools evaluation: Collaborate with business experts for business understanding, working with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations.Evaluate existing products and frameworks available and develop options for proposed solutions. Have an understanding of the framework/ tools to engage the client in meaningful discussions and steer towards the right recommendation. Modeling : Strong SME knowledge in Data Preparation, Feature engineering, Feature selection, Training datasets, Algorithmic selection, Optimizing & Production deployment. Work as a technical SME to teams and clienton advising right AI solutions. The Consultant should have practical industry expertise. The areas of Financial Services, Retail, Telecommunications, Life Sciences and Resources are of interest but experience in equivalent domains is also welcomed. Consultants should understand the key technology trends in their domain and the related business implications. Key Competencies and Skills: Strong desire to work in technology-driven business transformation Strong knowledge of technology trends across IT and digital and how they can be applied to companies to address real world problems and opportunities. Exceptional interpersonal and presentation skills - ability to convey technology and business value propositions to senior stakeholders Team oriented and collaborative working style, both with clients and those within the organization. Capacity to develop high impact thought leadership that articulates a forward thinking view of the market. Ability to develop and maintain strong internal and client relationships Proven track record in working creatively and analytically in a problem-solving environment Proven success in contributing to a team-oriented environment with effective consulting skills Proven track record to quickly understand the key value drivers of a business, how they impact the scope and approach of the engagement Flexibility to accommodate client travel requirements Technical Skills Good exposure to AI/NLP/ML algorithms and building models/chatbots/solutions. Expert in developing AI solutions using Cloud AI services (AWS, GCP, Azure). Strong understanding of entire ML project lifecycle from business issue identification, data audit to model maintenance in production Experience in conducting client workshops and AI use-case development & prioritization Strong knowledge on AI frameworks & algorithms Strong & relevant experience in end-to-end AI lifecycle from Data capture, Data preparation, Model planning, Model selection, Model build, train & test & Model Deployment Expert in designing AI pipelines, Feature engg, Feature selection, Labeling, Training & Optimizing models Good understanding on Scaling/Industrializing AI, Enterprise AI, Lean AI concepts, frameworks & tools Familiarity with some distributed storage frameworks and architectures Machine Learning Language: Python/Scala/R/SAS knowledge Virtual Agents NLU, NLG, Text to speech ML Libraries SciKit learn, Stanford, NLTK, Numpy, PyTorchetc Familiarity with cloud AI and Data offerings Database: HDFS, NoSQL, In-memory (Spark), Neo4j Experience with any of the platforms like IBM Watson, Microsoft ML, Google Cloud AI or AWS ML

Skill required: Clinical Data Services - Clinical EDC Build Designation: Clinical Data Svs Associate Qualifications: BE/BTech/BSc Years of Experience: 1 to 3 years What would you do? You will be part of our Life Sciences R&D division, which offers a comprehensive range of services across the life sciences sector. This includes Clinical Data Management, regulatory services, pharmacovigilance, and patient services solutions. Employees within this clinical capability will join one of our sub-offerings, such as Clinical Database build and Clinical Reporting. In these roles, you will support leading biopharma companies in realizing their vision, enhancing outcomes by focusing on the patient and integrating scientific expertise with unique insights into the patient experience.The Clinical Database Management team is committed to developing and maintaining databases for clinical trials, which includes creating Case Report Forms (CRFs) and developing Edit and Validation Checks using programming skills like C# and PL/SQL. They also support data integration from various external sources such as labs and Interactive Response Technology (IRT). The team ensures compliance with regulatory standards and guidelines, maintaining high levels of data quality and security. Additionally, they continuously seek to improve database processes and tools by leveraging the latest technologies and best practices to enhance efficiency and accuracyDevelop clinical study databases by building electronic case report forms and program edit checks as per specifications. Support any updates or changes to the study database (e.g. Protocol amendments) through the change control process. What are we looking for? Oracle Procedural Language Extensions to SQL (PLSQL) Structured Query Language (SQL) C, C++, C# Programming Skills Experience in writing programs using Javascript Clinical Database Programming Clinical Data Management SAS Clinical Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to establish strong client relationship Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,BTech,BSc

Skill required: Delivery [Includes Biz Ops] - Program Project Management Designation: Analytics Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Data & AIYou will play a key role in supporting the planning, coordination, execution, and reporting of marketing and communications initiatives, specifically tailored to promote our Insights & Intelligence products and services. There is a large focus on driving visibility and awareness for Accenture Operations Gen AI portfolio. You will collaborate closely with cross-functional teams to ensure the successful delivery and amplification of projects. " What are we looking for? " Content Writing, Project Management, Marketing assets build / refresh / maintenance Gen AI, Automation, Analytics & emerging technologies Strong written and verbal communication skills, with the ability to craft clear and compelling marketing messages Strong project management skills - Ability to structure projects, manage multiple streams, manage tracking and reporting to deliver as per objective, timeline and budget independently Strong stakeholder management and ability to collaborate across multiple geographies and functions Ability to handle both development and maintenance aspects of asset repositories across multiple streams and platforms Detail-oriented with strong organizational and multitasking abilities Creative thinker with a proactive and solution-oriented mindset Proven track record of successful project management, from project initiation to completion" Roles and Responsibilities: " Work on storyboarding, messaging, budgeting and end to end PM needed for creating and launching assets such as Gen AI collaterals, Stage 0s, offering/ client/ business decks, case studies, videos, new wins, success stories, awards and other write ups, mailers (Post cards, Takeaways, etc.), Portals/ Websites, etc Develop project plans and timelines for Marcom projects, particularly related to Gen AI projects Strong stakeholder management (especially with Leadership) to understand the ask, structure and translate information, collaborate with different teams on messaging / implementation, and follow the correct review / approval process to ensure impactful and timely delivery Work with Offering Leads to identify specific marketing assets for offering, sales and overall business enablement Coordinate with internal stakeholders including Offering Leads, SMEs, Marketing, Video Production teams to ensure alignment on project goals and deliverables Work with Analyst relations team, marketing, Leadership and other internal stakeholders to seek inputs, collate ideas and write responses for RFIs" Qualification Any Graduation

Description Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations. Key job responsibilities The position will work closely with Central ACES teams to develop platform and tools and analyze data to support PD initiatives, dig deep into data to determine root cause of defects, build and maintain decision support process to track defects and correct them in real time. Proposed Responsibilities Of BIE Support Will Be Monitoring health of DWP jobs, infrastructure and platform – maintaining 100% availability and scaling Performing root cause analysis and resolving Trouble Tickets. Enhancements to the existing solutions independently (with minimal guidance from BIE team) Gradual ownership of medium complexity solutions from the roadmap initiatives Fulfillment of data requirements of the central ACES team, Using Analytical tools to drive solutions to business problems. Data model creation for critical roadmap projects. Configuration and network setup for new FCs. Design, develop, and implement solutions to more effectively utilize technical configurations to deliver tangible operational and customer benefits. Managing multiple projects simultaneously. Ability to communicate to various stakeholder from different teams. Work closely with operations, product teams and engineering teams during and after launch and for new special projects. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND About The Team Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations. Basic Qualifications 1+ years of data analytics or automation experience 1+ years of capacity planning, operations planning, business analysis or similar experience Bachelor's degree Knowledge of data pipelining and extraction using SQL Knowledge of SQL and Excel at a moderate or advanced level Experience with data mining tools like SQL, SAS, SPSS, or similar 7. Do you have knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions? Preferred Qualifications Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2997243 Show more Show less

Description Amazon Inventory Placement team is looking for a talented, innovative, hands-on and customer-obsessed Business Analyst for analytical support. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills and should be able to juggle multiple tasks at once. Ideal candidate must exhibit strong analytical skills and have proficiency in following tools: SQL, Advanced Excel, Macros. This job requires the candidate to constantly hit the ground running and ability to learn quickly. The Business Analyst position is based in Bangalore. Key job responsibilities This role primarily focuses on deep-dives, creating dashboard with hands-off wheel approach, working with different teams to develop and track metrics and bridges. Basic Qualifications 1+ years of data analytics or automation experience 1+ years of capacity planning, operations planning, business analysis or similar experience Bachelor's degree Knowledge of data pipelining and extraction using SQL Knowledge of SQL and Excel at a moderate or advanced level Experience with data mining tools like SQL, SAS, SPSS, or similar Preferred Qualifications Bachelor's degree in mathematics, engineering, statistics, computer science or a related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2999410 Show more Show less

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Desk Strategy Associate We’re looking for someone with an economics background to join our Trading & Flow Sales business You’ll be developing strategies to enhance trading or sales opportunities for the business This is a high profile role that offers considerable exposure as well as the opportunity to make a significant impact We're offering this role at associate level What you'll do This key role will see you building economic forecasting models and performing statistical analysis of economic data using time series techniques. As such, you’ll be analysing market related data, trends and events, and formulating trade ideas or investment opportunities. You’ll also be: Assisting with internal and external client requests Tracking macroeconomic data releases and drafting global economic insights for indicators Conducting macroeconomic indicator analysis for the relevant teams Ensuring customer satisfaction by delivering your work on time and to the highest quality Managing projects and initiatives to improve processes The skills you'll need To join us in this role, you’ll need to hold an MA in Economics or an MSc in Econometrics. You’ll have experience in a research oriented role across economies, together with the ability to summarise and analyse complex data and topics. In addition, you’ll bring: Working knowledge of databases such as REviews, Matlab and SAS Good communication and presentation skills Knowledge of databases such as Bloomberg, Haver and CEIC Expertise in Microsoft Office applications Show more Show less

Position: Data Analyst Location: Gurgaon Timings: 12:00 PM to 10:00 PM Role Overview Doing independent research, analyze, and present data as assigned Expected to work in close collaboration with the EXL team and clients on Commercial insurance actuarial projects for US/UK markets Should be able to understand risk and underwriting , plicate rating methodology Develop and use collaborative relationship to facilitate the accomplishment of working goals Working experience in P&C insurance domain for US insurance markets is a must Excellent written and verbal communication skills Facilitate data requirements while working with actuaries Have excellent SQL skills to extract data for scheduled processes and adhoc requests Automate manual processes and ETL pipelines using Python Utilise/help migrate existing SAS processes from SAS to SAS Viya Key Responsibilities Collaborate with actuaries to understand their data and reporting needs related to premium, loss, and exporsure analysis. Build and optimize complex SQL queries to extract, join, and aggregate large datasets from multiple relational sources. Develop and automate data pipelines in Python for ETL ,data wrangling , and wexploratory analytics. Use SAS for legacy processes, statistical outputs, and ad hoc data manipulation as required by actuarial models/processes Validate data outputs for accuracy and consistency, troubleshoot discrepancies, and ensure data quality before delivery Create documentation of data logc, process flows, and metadata over confluence and SharePoint to ensure transparency and knowledge sharing. Contribute to continuous improvement by recommending process automation or optimization opportunities in existing workflows Support Dashboarding or visualization needs(optional) using tools like Powe BI. Work in an agile or iterative environment with clear communication or progress, blockers and timelines. Required Skillset SQL(Expert Level) : Complex Joins, subqueries, window functions, CTEs, query Optimization and performance tuning, working with large tables in cloud/on-premise environments( Teradata, SQL Server, or equivalent) Python( intermediate to expert): Data wrangling using pandas, NumPy, Script automation and API Consumption, Familiarity with Visual Studio, Jupyter and modular Python Scripting SAS(Intermediate): Reading/ writing from/to datasets, connecting with external sources, macros, PROC SQL Knowledge of AWS is preferred Experience with commercial insurance Understanding of actuarial concepts such as loss triangles, reserving, and pricing Exposure to Git, JIRA, Confluence Proficiency in Excel, VBA Macros(Preferred) Candidate Profile Bachelor’s/Master's degree in engineering, economics, mathematics, actuarial sciences, or similar technical degree. Master’s in business or financial management is also suitable Affiliation to IAI or IFOA, with at least 3 actuarial exams 3-8 years’ experience in data analytics in insurance or financial service industry with good understanding of actuarial concepts - pricing, reserving, and/or valuation Demonstrated ability to work with actuarial or statistical teams in delivering high-quality data and insights Strong problem solving attitude and comfort with ambiguity in requirements Strong ability to learn technical and business knowledge Outstanding written and verbal communication skills Excellent time and work management skills Able to work in fast pace continuously evolving environment and ready to take up uphill challenges Is able to understand cross cultural differences and can work with clients across the globe Show more Show less

Conduct testing activities and provide comprehensive testing expertise to produce efficient, quality database that meets customer requirements. Provide support in creation of Test Plan and handling of validation projects. May act as Validation Team Lead. May undertake selected team leadership activities under supervision of Manager. Essential Functions Independently conduct testing activities to validate Edit Checks, other components, SAS listings, Transfer program and custom reports in platforms like Inform, RAVE, OCRDC, Oracle Clinical. Should have high expertise in Testing activities and excellent knowledge of Database. Advanced understanding of database structures. Perform eCRF and Time Events QC as per QC checklist. Provide support to Validation Team Leads as required and contribute towards creation of test cases, documentation and communication with internal customers. Support Validation Team Lead in overall management of validation projects. May take complete responsibility for delivery of a validation project. Understand all the documentation requirements with regards to validation very we'll and update all relevant documents in a timely manner. May monitor documentation compliance for junior team members. Ensure validation processes and best practices are being followe'd strictly by self and team. May assist with creation/review of now processes/best practices. Communicate status of the projects to the Validation team Lead/Manager/ Data Team Lead/Programmer. Support Validation Team Lead/Manager with daily tasks allocation for validation projects. Escalate problems to the attention of the Validation team Lead or Manager. Conduct Quality Reviews of Testing projects on an ongoing basis as applicable. Conduct Knowledge Sharing and Lessons Learnt sessions regularly. Review and update relevant documents accurately and completely on time. May document all testing documentation in eDMSF. May serve as Subject Matter Expert (SME). Mentor Associate Validation Analysts/Validation Analysts in all validation activities. May provide metrics support to Validation Team Lead or Manager. Identify areas for process improvements continuously. Actively take part and contribute towards process improvement initiatives s assigned besides providing suggestions/ideas for continuous improvement of the process. Understand and comply with core Operating Procedures and Work Instructions (including Best Practice and Guidance documents). Meet project objectives as assigned by Validation Team Lead or Manager. Develop and maintain good communication and working relationships with validation teams across sites. All responsibilities are essential job functions unless noted as nonessential (N). Qualifications Bachelors Degree Bachelor in Science/Computer science/Information Technology or Bachelor in Technology Req 2- 4 years of relevant clinical DB Testing experience in CDMS Platforms and total exp being 4+ yrs Req

To ensure that Visa s payment technology is truly available to everyone, everywhere requires the success of our key bank or merchant partners and internal business units. The Internal AI & Data Science Practice group supports these partners by using our outstandingly rich data set that spans more than 3 billion cards globally and collects more than 100 billion transactions in a single year. Our focus lies on building creative solutions that have an immediate impact on the business of our highly analytical partners. We work in complementary teams comprising members from Data Science and various groups at Visa. To support our rapidly growing group we are looking for Senior Data Engineers who are equally passionate about the opportunity to use Visa s rich data to solve meaningful business problems. You will join the Data Science team focused on improving our understanding of products and economic valuations, with an opportunity for rotation within Data Science to gain broad exposure to Visa s business. We are looking for a seasoned individual contributor who is comfortable engaging with business owners, data enthusiasts, and technology teams. Successful candidates have strong experience in developing complex data solutions for business improvements. Help improve Visa s decision-making by making data more accessible and relevant to key partners Develop deep partnerships with engineering, finance, and product teams to deliver on major cross-functional solution development Work with a team of talented data and analytics engineers with the ability to not only keep up with, but also pioneer, in this space. Create extract, transform, load (ETL) processes for easy ingestion and use Find opportunities to create, automate and scale repeatable financial and statistical analysis Provide technical leadership in a team that generates business insights based on big data, identify impactful recommendations, and communicate the findings to clients Brainstorm innovative ways to use our unique data to answer business problems Collaborate with and influence leadership so that your teams work directly impacts company strategy and direction. Communicate effectively to all levels of the organization, including executives. Basic Qualifications 8 years of work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Master s, MBA, JD, MD) or 0 years of work experience with a PhD degree Preferred Qualifications 6-8 years of work experience with a Bachelor s Degree or 4-6 years of work experience with an Advanced Degree (e.g. Master s, MBA, JD, MD) or 3 years of experience with a PhD 4+ years experience in data-based decision-making or quantitative analysis Master s degree in Statistics, Operations Research, Applied Mathematics, Economics, Data Science, Business Analytics, Computer Science, or a related technical field Exposure to Financial Services/ Payments data analytics and ETL development. Experience in implementing ETL pipelines in Spark, Python, HIVE or SAS that process transaction and account level data and standardization of data pipelines. Advanced experience in writing and optimizing efficient SQL queries with Python, Spark, Hive, Scala handling Large Data Sets in Big-Data Environments. Experience with Unix/Shell and exposure to Scheduling tools like Oozie and Airflow. Experience building end-to-end automated pipelines for AI/ML models including model training, model validation, model refit, model recalibration, model monitoring, model servicing, etc. Experience with data visualization using Tableau, Power BI or similar tools Strong written, verbal, and interpersonal skills needed to effectively communicate technical insights and recommendations with business customers and leadership team. Good business acumen to orient data analysis to business needs of clients. Ability to translate data and technical concepts into requirements documents, business cases and user stories. Ability to learn new tools and paradigms as data science continues to evolve at Visa and elsewhere. Demonstrated intellectual and analytical rigor, team oriented, energetic, collaborative, diplomatic, and flexible style. Previous experience with product valuations, financial engineering, customer lifetime values or net present value methodologies

The responsibilities include end-to-end o9 solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders Design End to end solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders Participate in process and business requirements sessions with client and document to-be business process leveraging industry best practices Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, Excel sheets, emails, and others Ability to convert business logic to technical platform design, including knowledge of platform infrastructure Configuration Work closely with architects and directors to develop clear functional and technical design, document data requirements, and build complex datasets Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems Data Analytics Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans Testing Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing Communication Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects Plan, develop and deliver Super User and End User training, for a global user base Mentor junior analysts to familiarize them with technical and business aspects of a project What you'll have Education: Master s Degree required with 1 year of experience or Bachelor Degree with 3 years experience Degrees in the following fields: in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or related fields with a concentration in operations or analytics Experience: implementing supply chain planning solutions or working in the supply chain/ logistics organization Experience presenting on complex topics in a clear, concise, and easily understood manner Firsthand experience leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design development, UAT/SIT, go-live/cutover and value realization is preferred Experience using agile methodology to deliver large scale enterprise implementations Skills: Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is preferred Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is required Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is required Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data is preferred Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred

JOB_POSTING-3-71039-2 Job Description RoleTitle: Manager, Collections Strategy Delivery (L9) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: Manager - Collections Strategy Delivery role is responsible for the Validation of Collections strategies or Business rules to ensure all strategies are implemented as intended. The strategies include all RC and PSCC Collection strategies as they relate to delinquent (precharge off) accounts, pre-delinquent strategies, Recovery strategies and Skip strategies utilizing Experian Power Curve (Strategy Manager), SAS and FD Rules. As an individual contributor, This role leads the development of the SAS code within the Validation team for the completion of Pre & Postproduction Validations. This role works closely with the requester of new projects, new clients, and Strategy Change Initiatives for Phone Channel/Alternate Channel Contact processes. Validation and analysis of collection strategies and development and enhancement of Phone Channel/Alternate Contact implementation processes are key elements to the success of the Strategy Delivery Team. This role participates on multiple initiatives and serves as the Validation SME for the SAS Application. The person will also support Exception & Control reports within Strategy Delivery Team that help identify any process breaks for immediate resolution. Key Responsibilities Complete all Pre & Postproduction Validations for the Collections and Operational teams which include Pre-Delinquent & Delinquent (Phone, Alternate Channels) & Recovery/Commercial (Alternate Channel) processes, leveraging leading edge technology to enhance customer experience. Develop actionable queries that drive collections process management and Pre & Postproduction Validations in numerous platforms (SAS, Business objects, Experian Strategy Manager, FD Rules, Tableau, Nintex etc.) Develop, maintain & monitor several exception & control reports using tableau to help Strategy Delivery Team to identify process breaks & highlight discrepancies at the earliest for resolution Proactively identify Process efficiency automations and present recommendation to leadership team Partner with collections strategy team, collection operations and process owners to determine strategy requirements and develop streamlined approaches to completing production validations. Involved in creating Automations & Process improvement projects to create controls to identify deviations accurately with speed Conduct review calls with different Stakeholders to fully understand the Strategy change prior to beginning the Production Validation Prepare a very detailed Validation Document with the outcomes of the Validations so you can review the findings with the Strategy Managers to obtain there sign off Adherence to change request timelines. Effectively prioritize and manage multiple projects concurrently with commitment to deadlines Provides recommendations on issues identified during Validations and works closely with the Strategy Manager to get the issues resolved Maintain an inventory of all the SAS code developed to be used for future Production Validations. Partners with process owners in establishing procedures and requirements to ensure accurate and timely delivery with regulatory and compliance standards of all Postproduction Validations. Identify process improvement opportunities that can remove any manual efforts and reduce human errors Work independently with minimum to moderate supervision and perform other duties and/or special projects as assigned Works independently to provide Level of Effort for scoping and scheduling Project Management of process improvement solutions based on leadership goals or initiatives Cross training other members of the Validation team on the Pre & Postproduction process. Manage the Pre & Postproduction tickets through the final portion of the strategy change implementation lifecycle Monitors ticket progress and status. Ensures that tickets are moving thru the lifecycle adhering to business defined deadlines. Required Skills/Knowledge Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Minimum 2 + years of hands-on experience with SAS or knowledge of SAS programming Minimum 2 + years of experience with design, test and control environments working with large amounts of data Minimum 1+ years analytical and decision-making experience. Demonstrated ability to effectively communicate and present business results to management Desired Skills/Knowledge 1 year of experience with FISERV/FD Rules/ Strategy Manager Development (batch mode) 1 year of Project Management Experience 1 year of Tableau Experience. Experience with designing test and control environments working with large amount of data Eligibility Criteria Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L4+ are eligible to apply. Level / Grade : 09 Job Family Group Credit Show more Show less

JOB_POSTING-3-70990-3 Job Description: Role Title: Manager, Acquisition Strategy Implementation (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: As a Manager, Credit Acquisition Infrastructure team , Acquisitions Infrastructure team, you will have the opportunity to work on major business initiatives that contribute to SYF’s growth and productivity objectives. In this role, you will have the responsibility of managing and Hands-on on multiple Acquisitions strategy implementation assignments supporting the Acquisition function & will work directly with the business, IT and strategy teams in catering to the end-to-end implementation needs. Key Responsibilities: Ensure Defect free Implementation for all rule engine changes with strong controls and governance and adhere timely deliverables without failure. Support operational credit team in response to internal and external audit requests. Design automations around various processes. Assurance of six sigma rigor in strategy development, implementation, and monitoring. Work on several different projects simultaneously, of varying complexity and length. Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered. Required Skills/Knowledge: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. FicoDMP, OpenL or any other risk management tool. SAS/SQL/Python knowledge for Data querying and building Automated reports where in required for additional monitoring apart from BAU. Have worked on micro services / java / python / Rest API development Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users. Ability to communicate technical information effectively, both written and verbal. Desired Skills/Knowledge: 1+ years of hands-on experience in strategy changes in any of the rule engines mentioned above or Java/AI/QA exposure. Testing skills and Jira skills are good to have. Python/R/Tableau etc. are good to have Micro services / java / python / Rest API developments are good to have. Strategic thinker; innovative problem solver; self-starter; team player. Eligibility Criteria: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal/LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply. Grade/Level: 09 Job Family Group: Credit Job Family Group: Credit Show more Show less

JOB_POSTING-3-71010-1 Job Description Role Title: AVP, Portfolio Analytics & Product Optimization (L11) ­­­­­ Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recovery – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose AVP, Portfolio Analytics & Product Optimization (Individual contributor) will be responsible to provide end to end analytical support and solutions to PCMs and will also be responsible for providing analytics across key SYF new products and understanding consumer insights and behaviors to optimize SYF product offering strategy. The role involves taking a holistic approach to pulling together “off-us” behavioral characteristics, consumer behavior, credit performance and partner & consumer pricing to ensure we are offering the correct set of products to individual consumers. The position will play a central role in developing data driven product optimization and offering decisioning process helping accomplish our long term strategy of maximizing conversion, penetration, and share of wallet through the introduction of new products. The right candidate for this position will partner with internal functional stakeholders across functions, including Product, Analytics, Credit, Finance, Client teams, and others as needed. The right candidate for this position will be mining datasets to help drive product optimization strategies and recommendations including the utilization of statistical modelling, a variety of analytical techniques and advanced visualization for complex business and technical needs. The position reports into VP, Portfolio Credit Analytics within India Credit Organization. Key Responsibilities Partnering with various PCMs to understand analytic needs and provide insight and recommendations to support portfolio growth and loss mitigation. Ability to solve business problems independently, coordinate and lead credit tasks in cross functional projects. Identify the key trends associated with Portfolios using advanced analytics and help the business to deploy necessary strategies to mitigate credit losses. Lead the development & maintenance of a decision management and analytical optimization framework to drive product strategy targeting in order to increase penetration, customer engagement and overall profitability. Partner with Finance and Client teams to create product P&L performance tool considering product terms and merchant deals idiosyncrasies. Develop enterprise product optimization analytics dashboards across new SYF products. Perform and provide all aspects of analytics for new products implementation programs, accounting for customer experience, conversion, sales, credit and financial performance, payment rates, product cannibalization, product terms, client proformas, etc. Create a product testing strategy, data and analytical visualization tools to read results, learn, improve and repeat. Demonstrate thought leadership by providing critical insights, make recommendations and execute roadmap. Partner with Product organization and implementation teams to understand product distribution platforms, existing product offerings, customer populations and new product roadmap. Analyze and explore datasets in order to find opportunities for product optimization innovation through data analytics. Apply diverse analytical methods and statistical modeling techniques in order to enable state of art analytical decisioning framework. Establish test and control strategies and create metrics to measure/track performance of those strategies. Develop dashboards utilization visualization tools as needed. Work on multiple projects simultaneously and Manage projects independently. Coach analysts in various business/technical aspects, establishing priorities and coordinating work. Investigate and resolve various customer and client issues. Perform other duties, as necessary. Required Skills/Knowledge Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 5+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 7+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience. 5+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses. 3+ years leading large-scale analytics projects. Ability to work with large or complex datasets. Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint). Provide guidance to analysts as needed. Strong self-starter balanced with desire to achieve team goals. Ability to handle sensitive issues with uncompromising integrity and confidentiality. Desired Skills/Knowledge Knowledge of card industry P&L, drivers and assumptions 5+ years demonstrated success developing and delivering analytics solutions. Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred. Excellent communication and presentation skills with experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance. Experience justifying assumptions/inputs and explaining financial models and recommending strategies to varied stakeholder groups. Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success. Demonstrated ability to apply strategic thinking toward tactical execution. Experience working with cross-functional teams. Eligibility Criteria Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 5+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 7+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience. Work Timings This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L9+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L9+ can apply for this opportunity. Grade/Level: 11 Job Family Group Credit Show more Show less

JOB_POSTING-3-70990-2 Job Description: Role Title: Manager, Acquisition Strategy Implementation (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: As a Manager, Credit Acquisition Infrastructure team , Acquisitions Infrastructure team, you will have the opportunity to work on major business initiatives that contribute to SYF’s growth and productivity objectives. In this role, you will have the responsibility of managing and Hands-on on multiple Acquisitions strategy implementation assignments supporting the Acquisition function & will work directly with the business, IT and strategy teams in catering to the end-to-end implementation needs. Key Responsibilities: Ensure Defect free Implementation for all rule engine changes with strong controls and governance and adhere timely deliverables without failure. Support operational credit team in response to internal and external audit requests. Design automations around various processes. Assurance of six sigma rigor in strategy development, implementation, and monitoring. Work on several different projects simultaneously, of varying complexity and length. Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered. Required Skills/Knowledge: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. FicoDMP, OpenL or any other risk management tool. SAS/SQL/Python knowledge for Data querying and building Automated reports where in required for additional monitoring apart from BAU. Have worked on micro services / java / python / Rest API development Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users. Ability to communicate technical information effectively, both written and verbal. Desired Skills/Knowledge: 1+ years of hands-on experience in strategy changes in any of the rule engines mentioned above or Java/AI/QA exposure. Testing skills and Jira skills are good to have. Python/R/Tableau etc. are good to have Micro services / java / python / Rest API developments are good to have. Strategic thinker; innovative problem solver; self-starter; team player. Eligibility Criteria: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal/LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply. Grade/Level: 09 Job Family Group: Credit Job Family Group: Credit Show more Show less

JOB_POSTING-3-71039-1 Job Description RoleTitle: Manager, Collections Strategy Delivery (L9) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: Manager - Collections Strategy Delivery role is responsible for the Validation of Collections strategies or Business rules to ensure all strategies are implemented as intended. The strategies include all RC and PSCC Collection strategies as they relate to delinquent (precharge off) accounts, pre-delinquent strategies, Recovery strategies and Skip strategies utilizing Experian Power Curve (Strategy Manager), SAS and FD Rules. As an individual contributor, This role leads the development of the SAS code within the Validation team for the completion of Pre & Postproduction Validations. This role works closely with the requester of new projects, new clients, and Strategy Change Initiatives for Phone Channel/Alternate Channel Contact processes. Validation and analysis of collection strategies and development and enhancement of Phone Channel/Alternate Contact implementation processes are key elements to the success of the Strategy Delivery Team. This role participates on multiple initiatives and serves as the Validation SME for the SAS Application. The person will also support Exception & Control reports within Strategy Delivery Team that help identify any process breaks for immediate resolution. Key Responsibilities Complete all Pre & Postproduction Validations for the Collections and Operational teams which include Pre-Delinquent & Delinquent (Phone, Alternate Channels) & Recovery/Commercial (Alternate Channel) processes, leveraging leading edge technology to enhance customer experience. Develop actionable queries that drive collections process management and Pre & Postproduction Validations in numerous platforms (SAS, Business objects, Experian Strategy Manager, FD Rules, Tableau, Nintex etc.) Develop, maintain & monitor several exception & control reports using tableau to help Strategy Delivery Team to identify process breaks & highlight discrepancies at the earliest for resolution Proactively identify Process efficiency automations and present recommendation to leadership team Partner with collections strategy team, collection operations and process owners to determine strategy requirements and develop streamlined approaches to completing production validations. Involved in creating Automations & Process improvement projects to create controls to identify deviations accurately with speed Conduct review calls with different Stakeholders to fully understand the Strategy change prior to beginning the Production Validation Prepare a very detailed Validation Document with the outcomes of the Validations so you can review the findings with the Strategy Managers to obtain there sign off Adherence to change request timelines. Effectively prioritize and manage multiple projects concurrently with commitment to deadlines Provides recommendations on issues identified during Validations and works closely with the Strategy Manager to get the issues resolved Maintain an inventory of all the SAS code developed to be used for future Production Validations. Partners with process owners in establishing procedures and requirements to ensure accurate and timely delivery with regulatory and compliance standards of all Postproduction Validations. Identify process improvement opportunities that can remove any manual efforts and reduce human errors Work independently with minimum to moderate supervision and perform other duties and/or special projects as assigned Works independently to provide Level of Effort for scoping and scheduling Project Management of process improvement solutions based on leadership goals or initiatives Cross training other members of the Validation team on the Pre & Postproduction process. Manage the Pre & Postproduction tickets through the final portion of the strategy change implementation lifecycle Monitors ticket progress and status. Ensures that tickets are moving thru the lifecycle adhering to business defined deadlines. Required Skills/Knowledge Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Minimum 2 + years of hands-on experience with SAS or knowledge of SAS programming Minimum 2 + years of experience with design, test and control environments working with large amounts of data Minimum 1+ years analytical and decision-making experience. Demonstrated ability to effectively communicate and present business results to management Desired Skills/Knowledge 1 year of experience with FISERV/FD Rules/ Strategy Manager Development (batch mode) 1 year of Project Management Experience 1 year of Tableau Experience. Experience with designing test and control environments working with large amount of data Eligibility Criteria Bachelor’s degree with 2 + years of experience, or in lieu of a degree 4 + years of experience Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L4+ are eligible to apply. Level / Grade : 09 Job Family Group Credit Show more Show less

Job Title - Education Sales Job Location - Bengaluru Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About The Job As a Customer Training Advisor, you will be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets. Primary Responsibilities Sells SAS Training products and solutions to current and prospective customers; works with other Education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. Works closely with new and existing customers, Software Sales Account Executives, Resellers & Partners, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. Implements all aspects of territory and account management and development; Identifies opportunities with high “close” potential, qualifies and forecasts timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. Proactively crafts and proposes solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assists customers in assessing their Talent Development needs. Manages the sales process by applying sales methodology to manage opportunities from discovery to close. Works closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. Collaborates with other SAS lines of business to lead the SAS adoption and skills development journey for our customer. Prepares quotations and proposals as needed; works with other divisions to create and finalize contracts and set time schedules for services. Develops an understanding of the customer training, market and competition, SAS Training offerings and how customers develop skill and methods of skill development. Develops a basic understanding of SAS Training offering pricing and licensing, fulfillment and renewal procedures. Follows up with customers to track satisfaction levels and to uncover additional opportunities. Applies relationship building and networking skills at SAS events and elsewhere to expand your customer contacts and support the overall mission of helping customers successfully adopt SAS. Effectively manages business expenses and submits expense reports in a timely manner. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS Show more Show less

Strong experience - Execute, complete, debug and enhance ETL using SQL, Python, SAS (EG & SMC), O365, Excel etc. Ability to present data in a graphical or pictorial format based on requirements using NAB s visualisation tools such as Power BI. Demonstrable experience in data pipeline design and build and understand how to deal with various data types and missing data. Secondary skills: Over 2 years working experience in in one or more of the following functions: collections, fraud, lending operations and payments in financial institution/banking industry. Understand financial services data and able to understand data models and relationships to compile reporting and metrics.

JOB_POSTING-3-71021 Job Description Role Title: Manager Treasury, Payments Analyst (L09) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women talent We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being We provide career advancement and upskilling opportunities for all to take up leadership roles Organizational Overview Treasury team priority is to ensure the business has the money it needs to manage its day to day business operations, while also helping develop its long term financial strategy. Payment Services team is a part of treasury operations, where we have two main processes i.e Day 1& Day 2 Exception Process. In a Day 2 we have sub process like Payment Suspense, Payment Research, Payment Returns, Bank Advice &Vision Plus. Payment Services team mainly involves in the clearance of an invalid transaction within a given frame time. Role Summary/Purpose This role would be located in India. This role will provide support for the Day 2 Inbound Payments manager which is responsible for the timely and accurate processing of returned payments, bank advices (encoding errors, misc. bank adjustments), payment suspense and payment research items related to various Synchrony’s servicing systems. This role will also support the implementation of key client/business initiatives and process improvement efforts related to this process. Currently this role will be Individual contributor role and in future person might need to handle a team. Key Responsibilities Exhibit an understanding of the end to end processes related to payment services, including transaction flows, payment channels, key systems, and inputs and the implications to the GL and reconciliation process. Exhibit thorough understanding and maintain documentation of the end to end processes related to payment services, including transaction flows, payment channels, key systems, and inputs and the implications to the GL and reconciliation process. Manage various issues and questions, raising concerns to appropriate internal and external stakeholders for research and resolution. Interact with cross functional teams to lead the design of functionality and process changes to support ongoing development for Strategic Solutions. Work within the framework of established operating procedures to implement new or updated procedures in Frontend Participate in regular project prioritization and scheduling exercises with the Group and business leader teams. Provide key leadership in proactively researching, identifying and implementing process improvement/simplification initiatives. Liaison between audit teams (internal and external) and the AVP, Payment Services, facilitating audit reviews, documentation gathering and process reviews. Process Management, by delivering key information and updating stakeholders on key metrics to stakeholders, while driving continuous improvement and simplification of the processes supported Ability to analyze, use structured problem solving and tools to troubleshoot systems, identify root cause, develop action plans, impact, and resolution options Responsible for process flows coordinating with the testing team, and scheduling project implementations. Partner with the AVP, Payment Services to update various risk assessments, business continuity plans and other audit/SOX-related documents. Required Skills/Knowledge Bachelor’s degree in any discipline with 6+ years of overall experience, or in lieu of a degree 8+ years of overall experience Minimum 5 years of working experience on FDR, Workstation & IMS Minimum 2+ years of experience in Payments within Synchrony Financial Experience with Tableau, Power BI, SAS. Should have hands on experience in MS Office (Excel, Power Point, Word etc.) Excellent communication skills – both oral and written. Ability to manage multiple & varied priorities Desired Skills/Knowledge Experience in Project Management/ Project Handling. Prior Financial Services industry experience Oracle GL experience Strong Project management Skills and demonstrated ability to lead multiple initiatives and achieve performance goals Exceptional analytical and problem-solving skills and strong communications skills. Demonstrated interpersonal and relationship building skills Demonstrated ability to apply strategic thinking toward tactical execution - interface with other functional groups Ability to handle multiple project/priorities in a fast-paced environment Demonstrated commitment to quality and customer service Eligibility Criteria Bachelor’s degree in any discipline with 6+ years of overall experience, or in lieu of a degree 8+ years of overall experience Work Timings : 3pm to 12am IST or 4pm to 1am IST For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply Grade/Level: 09 Job Family Group Finance Show more Show less

Job Summary Data Analysts II are the drivers for analytics tasks such as reporting, visualization and analysis needs within their area. They have a high level understanding of the business problems in their area and collaborate closely with the business stakeholders to solve them through application of data analytics. They use their experience and consultation with stakeholders in problem-definition, setting success metrics and shaping the way forward through data insights and effective communication with their audience. Data Analysts II are able to manage junior to mid level stakeholders autonomously (seeking for help with more senior stakeholders) based on their experience and practical understanding of business concepts to prioritize for business impact, efficiently adapt to business needs, and manage expectations accordingly. They combine their understanding of the business with the knowledge of data, workflows, methods and tooling to autonomously drive analysis and reporting within the scope of their team. They can find opportunities to apply new concepts and approaches into action when business and user needs demand it. They aim to deliver scalable, reproducible and long-term focused solutions in every area of their work (ie. reporting, visualization, influencing business decisions through data, etc). They collaborate, mentor peers in their team and follow best practices ensuring data quality and stability. Key Responsibilities 1. Responsible for owning the design and delivery of entire Data Analytics solutions based on business requirements, bringing them from the initial idea-generation phase to implementation independently. 2. Responsible for working autonomously on consuming data, preparing it for analytical use, translating business problems to data stories and leveraging input from business stakeholders to determine the right technical solutions to deliver customer value. 3. Responsible for working primarily within the scope of their team to deliver work that informs business decisions for a product / business topic in the area they work in, occasionally collaborating across multiple teams. 4. Responsible for leveraging previous knowledge, experience and substantial skills in data analysis and data visualization to answer business questions in the most efficient way. They understand stakeholder needs and create intuitive and insightful visualizations that translate data into actionable insights to answer those needs. 5. Responsible for independently identifying and managing stakeholders in operational, project-based, and managerial roles. Effectively communicates, addresses stakeholder needs, and conveys complex analysis results in a clear manner. Begins to guide junior colleagues in stakeholder engagement. 6. Responsible for being flexible in adopting existing internal and external Data Analytics approaches, proposing and spotting opportunities to apply new approaches and expanding their technical competencies and their peers when a more efficient way presents itself. 7. Responsible for leveraging Data Analytics for impact while learning to incorporate scalability, reproducibility and long term orientation in their work. 8. Responsible for acting as a force multiplier for junior peers in the team by actively helping them with their craft through means of coaching, mentoring and setting a good example. 9. Responsible for contributing to the community of their area by supporting community projects aimed at making other data professional more effective, actively participating in community strengthening activities (ie. recruitment) and connecting with peers beyond their area. 10. Must be knowledgeable about the larger data ecosystem at Booking and how it relates to the work they do. 11. Responsible for collaborating with peers in related crafts (ie.Data Engineering), anticipating data needs to ensure smooth progress of their individual projects. 12. Must be knowledgeable with the operational, tactical and strategic goals of their area (ie. track / vertical) and have high level knowledge of the goals of their wider area (ie. Business Unit). 13. Responsible for ensuring quality of their own work by validating it through peer review. 14. Responsible for influencing business decisions within their specific area (ie. product team).

Notice Period:Immediate Employment Type:C2H Primary Skills 6-8yrs of Experience in working as bigdata developer/supporting environemnts Strong knowledge in Unix/BigData Scripting Strong understanding of BigData (CDP/Hive) Environment Hands-on with GitHub and CI-CD implementations. Attitude to learn / understand ever task doing with reason Ability to work independently on specialized assignments within the context of project deliverable Take ownership of providing solutions and tools that iteratively increase engineering efficiencies. Excellent communication skills & team player Good to have hadoop, Control-M Tooling knowledge. Good to have Automation experience, knowledge of any Monitoring Tools. Role You will work with team handling application developed using Hadoop/CDP, Hive. You will work within the Data Engineering team and with the Lead Hadoop Data Engineer and Product Owner. You are expected to support existing application as well as design and build new Data Pipelines. You are expected to support Evergreening or upgrade activities of CDP/SAS/Hive You are expected to participate in the service management if application Support issue resolution and improve processing performance /avoid issue reoccurring Ensure the use of Hive, Unix Scripting, Control-M reduces lead time to delivery Support application in UK shift as well as on-call support over night/weekend This is mandatory

JOB_POSTING-3-70990-5 Job Description: Role Title: Manager, Acquisition Strategy Implementation (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: As a Manager, Credit Acquisition Infrastructure team , Acquisitions Infrastructure team, you will have the opportunity to work on major business initiatives that contribute to SYF’s growth and productivity objectives. In this role, you will have the responsibility of managing and Hands-on on multiple Acquisitions strategy implementation assignments supporting the Acquisition function & will work directly with the business, IT and strategy teams in catering to the end-to-end implementation needs. Key Responsibilities: Ensure Defect free Implementation for all rule engine changes with strong controls and governance and adhere timely deliverables without failure. Support operational credit team in response to internal and external audit requests. Design automations around various processes. Assurance of six sigma rigor in strategy development, implementation, and monitoring. Work on several different projects simultaneously, of varying complexity and length. Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered. Required Skills/Knowledge: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. FicoDMP, OpenL or any other risk management tool. SAS/SQL/Python knowledge for Data querying and building Automated reports where in required for additional monitoring apart from BAU. Have worked on micro services / java / python / Rest API development Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users. Ability to communicate technical information effectively, both written and verbal. Desired Skills/Knowledge: 1+ years of hands-on experience in strategy changes in any of the rule engines mentioned above or Java/AI/QA exposure. Testing skills and Jira skills are good to have. Python/R/Tableau etc. are good to have Micro services / java / python / Rest API developments are good to have. Strategic thinker; innovative problem solver; self-starter; team player. Eligibility Criteria: Bachelor's degree with 2+ years of credit experience, or in lieu of a degree 4+ years of credit experience or Java coding/AI/QA exposure. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal/LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L04+ Employees can apply. Grade/Level: 09 Job Family Group: Credit Job Family Group: Credit Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Overview of the Business: The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision of being the world’s most respected service brand. As part of GS, the Global Servicing Enablement (GSE) team is responsible for process design & engineering, capacity management, governance, analytics, value generation and learning across GSG. The team is accountable for providing unwavering support to all our Customer Care Professionals and Specialists who serve our customers globally every day. GSE is also responsible for the Enterprise Complaint Center of Excellence chartered with ensuring American Express has a robust complaints management program. The position is in Global Planning and Contact Optimization(GPCO) . GPCO is responsible for Capacity/staff planning, and real time performance management & monitoring for GS across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek call volume distributions for all markets and lines of business. As a part of the team, you will be responsible for the following: · Intra-day call type/segment performance management · Shrinkage / off the phone activities management, Intraday Schedules management and recommend schedule changes basis business requirement · Execution of Service Code Alert strategies · Centralized contact for operations leaders for real time business performance management · Work with Short Term Forecasting Team for Intra Day Performance (IDP) & Staffing outlook · Communicate systems, voice response & telecommunication issues to the relevant teams · Proactively identify process improvement opportunities · Maintain strong relationships with the operation’s leaders to improve overall understanding and awareness of daily/weekly business impacts Shift Rotations: 24 *7 Minimum Qualifications Functional skills: Bachelor’s degree (Economics / Mathematics / Statistics/ Data Analytics); MBA or equivalent is a plus 2+ years of relevant experience in Workforce real time management/ Operations/MIS analytics would be preferred Proficiency in Workforce Management Tools such as Avaya, eWFM, Genesys/ConneX as well as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / challenging audiences, a plus Strong organizational and project management skills Proven ability to manage multiple priorities effectively with a track record of driving results effectively while meeting deadlines Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: Delivers high quality work with direction and oversight Understands work goals and seeks to understand its importance to the Business Feels comfortable taking decisions/ calculated risks based on facts and intuition Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change Maintains a positive attitude when presented with a barrier Demonstrated ability to challenge the status quo & build consensus Effective team player with a high level of integrity Technical Skills/ Knowledge of platforms: Proficiency with Microsoft Office, especially Excel, and PowerPoint Project management skills, knowledge and experience of successfully leading projects, a plus Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful Knowledge of machine learning will be an added advantage Exposure to Big Data Platforms such Cornerstone & visualization tools such Tableau, a nice to have We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less