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8.0 - 12.0 years
3 - 6 Lacs
Delhi, India
On-site
Manage Metadata security and Metadata backup/restore Define and troubleshoot connections to Oracle, SQL, Postgres, libraries etc. SAS Visual Analytics administration Solve and coordinate the solving of incidents and tickets Apply for SAS licenses File systems / partitions cleanup Logs monitoring Experienced working on linux commands Troubleshoots hardware, software, or performance problems on the systems network Configuring, managing, monitoring and debugging mid-tier software Install hot fixes, service packs, upgrades add-on SAS components As an On-Site SAS Administrator, you will assist the customer to maximize value of SAS technologies and ensure the highest levels of customer satisfaction Developing and creating security schemes Designs, implements, and maintains platform security via SAS Metadata, Red Hat Enterprise Linux and the SAS Scalable Performance Data Server (SPDS) Ensures the platform is positioned for compliance with Catholic Health Initiatives IT policies and standards and agreed upon service levels User onboarding, code, promotion, provide end user support and implement configuration changes as needed Experience to work on multi-tier SAS environment Experience in SAS version upgrade Continuous performance optimization
Posted 1 week ago
6.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Hybrid
Notice Period:immediate Employment Type:C2H We are seeking an experienced SAS Administrator to join our team. As a SAS Admin, he/she will be responsible for the administration, maintenance, and support of our SAS platform. He/she will collaborate closely with stakeholders to ensure the SAS environment is optimized for performance, reliability, and security. Mandatory Skills SAS Admin
Posted 2 weeks ago
2 - 7 years
10 - 20 Lacs
Pune
Hybrid
Job Family: Cloud Platform Administrator Business Title: SAS Cloud Operations Administrator As a Cloud Platform Administrator for the SAS Cloud team in SASs Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, global PSD/Partners, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Primary Responsibilities : • Deliver excellent customer service using a customer first and continuous improvement mindset. • Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. • Provide support for global PSD/Partner delivered ETL and automations. • Manage day-to-day work through SAS Cloud ticketing systems using CIS best practices for ticket update quality and frequency. • Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers. • Create and maintain service documentation including runbooks, knowledge base articles, and wiki content. • Configure, manage, monitor, and debug mid-tier software. • Manage, monitor, and maintain container-based applications deployed in cloud container services. • Develop tools and software to manage SAS and third-party software. • Diagnose, document, report, and resolve system problems. • Work directly with external customers and interface with other support teams and vendors. • Mandatory - 24x7 Shift working as per business demand. • Mandatory - Participate in a 24x7x365 on-call rotation. Additional responsibilities may include: • Provide service leadership for local teams by managing service queues and assigning tickets based on SAS Cloud procedures. • Serve as technical escalation support for other team members. • Contribute to overall service quality by identifying or leading efforts that reduce time, reduce toil, and/or improve the customer experience with SAS Cloud services. Essential Requirements: • Bachelor's degree in a quantitative field, such as Computer Science, Information Technology or related field. • 2+ years of technical experience including: o Experience in SAS Administration, Deployment, integration o 1+ years of experience with Kubernetes / CaaS o 1+ years of experience Enterprise Platform Support o 1+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. o 1+ years of experience with UNIX or Linux supporting enterprise class applications. Preferences: • Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift • Experience with Python, Ansible, or Kubernetes • Scripting experience (bash, PowerShell, etc.) • Installing, using and administrating SAS software and solutions • Programming in SAS • Deploying and managing JavaEE web application. • Java or Web development experience • Ability to travel up to 10% of the time.
Posted 1 month ago
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