4 Sapibp Jobs

As a Blue Yonder Planning Solutions Support Specialist, your role will involve providing technical and non-technical support for various Blue Yonder Planning solutions in the Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. You will collaborate with cross-functional teams including Product Development, Consulting, and Support services to ensure the system provides the required business functions and maintains data integrity during the Steady state period. Key Responsibilities: - Understand the implemented solution/products thoroughly - Analyze and identify root causes of issues, providing permanent solutions - Adhere to SLAs based on the severity of customer cases - Complete assigned product certification courses - Document learning and build knowledge content - Provide early visibility and mitigation of technical challenges - Represent product and portfolio confidently to internal teams and strategic customers - Act as a key stakeholder during Solution design phase - Collaborate with Solution/Technical architects to stabilize the system - Enhance/Change the design based on new business requirements - Serve as a single point of contact for all customer requests - Manage/support new rollouts/deployments and handle change requests/enhancements - Improve various KPIs for customers Qualifications Required: - Bachelor's degree with a minimum of 5 to 8 years of experience in Product Support/Implementation support - Hands-on experience in implementing/supporting Demand & Fulfillment products for multiple customers - Strong analytical/problem-solving skills with the ability to provide alternatives and root cause analysis - Knowledge of Supply Chain Planning software like SAP-IBP/APO, o9, Kinaxis, Relex - Understanding of performance tuning techniques - Familiarity with technical requirements for the assigned product line - Knowledge of various technical platforms and infrastructures - Understanding of Blue Yonder's product suite and conveying relationships and touch-points to customers This position at Blue Yonder emphasizes the importance of values that unite the team and drive success both internally and for customers. If you share these values, you may be a great fit for our team.,

The position is focused on supporting various BY Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. You will work with cross-functional teams including Product Development, Consulting, and Support services. During the Steady state period, you will provide technical and non-technical support, ensuring that the system delivers the required business functions and maintains data integrity. Your responsibilities will include understanding the implemented solutions/products, analyzing issues to identify root causes and provide permanent solutions, adhering to SLAs based on the severity of customer cases, completing assigned product certification courses, documenting learnings, and building knowledge content. You will also provide early visibility and mitigation to technical challenges, represent products and portfolios confidently, collaborate with Solution/Technical architects, and be a key stakeholder during the Solution design phase. You should have a Bachelor's degree with a minimum of 10 to 14 years of experience in Product Support/Implementation support. Hands-on experience in implementing/supporting Demand & Fulfillment products for multiple customers is required. Strong analytical and problem-solving skills, ability to provide alternatives, root cause analysis, testing skills, and ability to make thoughtful proposals are essential. Deep understanding of customer business and processes is crucial. Experience with other Supply Chain Planning software like SAP-IBP/APO, o9, Kinaxis, Relex is desired. Knowledge in performance tuning techniques is an added advantage. You will be responsible for managing/supporting new rollouts/deployments, handling change requests/enhancements, improving various KPIs for the customer, and being the single point of contact for all customer requests for the designated solution. Understanding and experience with the technical requirements for the assigned product line, technical platforms, and infrastructures are necessary. You should also have a good understanding of BY's product suite to convey relationships and touchpoints to the customer. Our values at Blue Yonder unite us and drive our success and that of our customers. If you resonate with our values and are committed to fostering an inclusive environment, we invite you to explore the opportunity further.,

The position is focused on supporting various BY Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. You will collaborate with cross-functional teams including Product Development, Consulting, and Support services. Your role involves providing technical and non-technical support during the Steady state period, ensuring primary user support, verifying that the system delivers the required business functions, and maintains data integrity. As a part of a leading AI-driven Global Supply Chain Solutions Software Product Company, you are expected to have a strong techno-functional foundation. You will work closely with the broader Cloud team to provide product support, possess deep knowledge of industry best practices, and demonstrate the ability to address supply chain & product issues while collaborating with product teams. In this role, you will be responsible for supporting various BY Planning solutions such as Demand, Fulfillment, and Inventory Optimization across Retail and Manufacturing verticals. Your tasks will include understanding the implemented solutions/products, analyzing issues, identifying root causes, and providing permanent solutions. Adhering to SLAs based on the severity of customer cases, completing assigned product certification courses, documenting learning, and building knowledge content are essential aspects of your responsibilities. You will also be expected to provide early visibility and mitigation to technical challenges, represent products and portfolios confidently, collaborate with Solution/Technical architects, manage/support new rollouts/deployments, handle change requests/enhancements, and work towards improving various KPIs for customers. The ideal candidate should have a Bachelor's degree with a minimum of 3 to 5 years of experience in Product Support/Implementation support. Hands-on experience in implementing/supporting Demand & Fulfillment products for multiple customers is required. Strong analytical and problem-solving skills, the ability to provide alternatives, root cause analysis, testing skills, and a deep understanding of customer business and processes are essential. Knowledge of other Supply Chain Planning software like SAP-IBP/APO, o9, Kinaxis, Relex, performance tuning techniques, technical requirements for the product line assigned, and various technical platforms and infrastructures are advantageous. If you resonate with our values and possess the required skills and experience, we invite you to be a part of our dynamic team at our esteemed organization.,

The position focuses on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. You will collaborate with cross-functional teams including Product Development, Consulting, and Support services. Your role involves providing technical and non-technical support during the Steady state period, ensuring primary user support, verifying that the system provides the required business functions, and maintains data integrity. In our current technical environment, you will be working with software such as Blue Yonder Demand, Blue Yonder Fulfillment, and Blue Yonder Inventory Optimization. The Cloud Architecture used is MS Azure, and you will also be familiar with frameworks like PL/SQL and RDBMS. Your responsibilities include understanding the implemented solution/products, analyzing issues, identifying root causes, and providing permanent solutions. You must adhere to SLAs based on the severity of customer cases, complete product certification courses, document learning, and build knowledge content. Moreover, you will provide early visibility and mitigation to technical challenges throughout the journey. As a key stakeholder during the Solution design phase, you will understand the scope for the specific solution/process flow for the designated customer. Collaborating with Solution/Technical architects to stabilize the system, enhance/change the design based on new business requirements, and being a single point of contact for all customer requests for the designated solution are vital aspects of your role. You will manage/support new rollouts/deployments, handle change requests/enhancements, and work to improve various KPIs for the customer. The ideal candidate will have a Bachelor's degree with a minimum of 5 to 8 years of experience in Product Support/Implementation support. You should possess the skill set and availability requirements as per the organization's needs, along with hands-on experience in implementing/supporting Demand & Fulfillment products for multiple customers. Strong analytical/problem-solving skills, ability to provide alternatives, root cause analysis, testing skills, and ability to make thoughtful proposals are essential. Deep understanding of Customer business and processes, experience with other Supply Chain Planning software, and knowledge in performance tuning techniques are also desirable. Understanding technical requirements, various technical platforms, infrastructures, and Blue Yonder's product suite are crucial for this role. In conclusion, if you resonate with our values and possess the required skills and experience, we encourage you to consider joining our team and contributing to our success and the success of our customers.,