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3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a skilled professional with expertise in Problem Management within the CS Core domain, you will play a crucial role in reducing recurring incidents and minimizing business impact. Your responsibilities will include: - Leading the Problem Management process to mitigate incidents and improve operational efficiency. - Managing fault handling, localization, and resolution within SLA requirements. - Performing configuration activities for new services. - Ensuring incident recovery and maintenance activities are conducted within SLA. - Conducting network configuration audits for optimization. - Monitoring 2nd level operation engineers" performance, providing guidance, and ensuring process consi...
Posted 20 hours ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As an Integration Engineer at Ericsson, you will play a crucial role in managing and implementing integration services. You will collaborate closely with regional counterparts in customer Solution Designing, High Level Design (HLD), and Low Level Design (LLD) based on specific requirements. Your responsibilities include preparing HLD / DLD for the 5G NSA/SA Core Network, performing integration and ISSU upgrade of the 5G SA Packet Core CNF, and deploying CNF on various cloud solutions like NFVI CNIS and OpenShift. Additionally, you should be open to travel as per business requirements and possess strong consultation skills to drive solutions at customer locations. You will also work closely w...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a Support Engineer at Ericsson, you will be responsible for providing solutions to customer-reported problems in adherence to established processes and Service Level Agreements. Your role will involve utilizing your product/domain knowledge, familiarity with customer networks, and understanding of technology evolution to address customer concerns effectively. You will also be involved in handling additional services like Pre-emptive and Software Update management. Your day-to-day tasks will include handling and resolving customer issues, providing dedicated support, meeting customer expectations, managing Software Update Management, collaborating with internal stakeholders from a technica...
Posted 1 month ago
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