SAP Support Engineer

As a SAP Support Engineer, your role involves providing support for SAP applications and assisting users with their tasks. With 4 to 6 years of relevant experience, you are expected to have 3+ years of IT Service Desk or Application Support experience along with strong communication and analytical skills. **Key Responsibilities:** - Basic Troubleshooting: Resolve common process and application issues, user errors, and handle user administration tickets. - User Guidance: Provide functional support and assist users with SAP tasks. - Issue Escalation: Identify and escalate complex problems to L2/L3 support teams. - Knowledge Base Maintenance: Document frequently occurring issues and solutions. **Good-to-Have Skills:** - Basic knowledge of SAP functional modules like FI, CO, MM, SD. - Familiarity with SAP transaction codes. - Strong problem-solving skills for quick issue resolution. - Effective communication with end users to ensure clarity and resolution. **Required Skills for SAP Support Engineer Job:** - SAP - Accounts In addition to the technical skills required for the role, effective communication with end users and the ability to quickly resolve issues are crucial for success in this position. Please note that the company follows a hiring process that includes Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round.,