782 Sap Security Jobs - Page 30

• 7+ yrs of SAP Security and GRC experience in complex environments • Exp in role design, SoD frameworks, and SAP GRC components (ARA, EAM, BRM, ARM). • Exp in supporting compliance mandates (SOX, GDPR, REACH, etc.).

• 3–7 years of experience in SAP security administration and GRC Access Control • Experience with ECC/S/4HANA authorization concepts. • Knowledge of SAP SUIM reports, PFCG role management, and user auditing

Role & responsibilities Description : As an expert on SAP Security, roles and authorizations, the candidate should be able to design and maintain a set of authorizations on SAP systems. It means a good understanding (and experience) of business needs and translation to SAP rules and constraints. All SAP technologies will be addressed, mainly ECC, Hana and Java (PI, MII). In addition, the candidate will be part of a squad aiming to automate as much as possible the roles assignment and validation process: definition of the process, management of the associated catalog and tooling maintenance. The candidate will work in an international, distributed and multi-functional team; using an agile mindset and methodology (SCRUM). Qualification & Experience: 1) Graduate with level 1 (1 to 3 Years) of SAP Security experience in ECC Security, ABAP authorizations, including design, maintenance of roles in PFCG and audit/trace 2) Minimum 2 years of experience in Hana and/or Java authorizations. 3) User management (CUA & LDAP) 4) Usage of automation tools like SecurePro is an add on. 5) Good problem solving and analytical skills 6) Customer facing skills. Worked with European customers Responsibilities Understand business processes and technical architecture of Airbus SAP landscape Define/suggest SAP best practices and Golden rules for role management. Perform deep root cause analysis/traces and improvement at authorization level Perform authorization auditing. Fine Tuning ability to analyze and fine tune existing authorizations. Excellent communication skills as required to engage customers on requirements and delivery. Good problem solving and analytical skills Customer facing skill. Worked with European customers Success Metrics Success will be measured in a variety of areas, including but not limited to Consistently ensure the on-time delivery and quality (first-time-right) of the projects Bring innovative cost effective solutions Achieve the customer satisfaction Preferred candidate profile

S4HANA, 2 Green field Imp, Fiori, Cloud, Troubleshooting, BTP Key Responsibilities: SAP System Administration: Manage the configuration, monitoring, tuning, and troubleshooting of SAP systems (ECC, S/4HANA, BW, CRM, SRM, etc.). Perform system installations, upgrades, patches, and migrations across on-premises and cloud environments. Implement and maintain SAP transport management systems (TMS). Performance Optimization: Analyze and optimize SAP system performance for high availability and scalability. Perform capacity planning and provide recommendations for system improvements. Security and Compliance: Configure and maintain SAP security settings, user roles, and authorizations. Ensure compliance with internal and external audit requirements.

Hiring for SAP GRC Security with HANA. Must have End to End Implementations. Mode: Hybrid Location: Pan India

We are looking forward to hire SAP Security Professionals in the following areas : : SAP Security | Experience - 3 to 5 Key responsibilities Technology Designing and building appropriate role-based security for the SAP environments including role definition and job/position mapping Provide input to GRC technical teams to update SoD risk matrix with new transaction codes/Fiori apps etc. Review custom code, propose authorization check to ensure Organization level controls can be implemented via roles. Review and update authorization defaults for transactions, Fiori apps, Web-dynpros etc. Assist in design, document and continually enhance SAP security administration policies, processes, and procedures for the SAP environment Coordinate with various projects/teams to plan the technical deployments of the various solutions including SAP Transportable and Non-Transportable systems, legacy systems and other third-party applications Update and maintain documentation follow the technical governance (standards, best practices, etc.) Business Engage with the business segments, domain owners and internal stakeholders to capture Security requirements Work closely with analysts, designers and SMEs Work closely with internal stakeholders associated with IT External Presence Participate in technical forums and other appropriate events Qualifications and Requirements Essential qualifications Bachelor s or Master s degree in Information Science, Computer Science or related field 4 to 6 years of SAP Security Experience Excellent communication, verbal and written skills Key competencies in SAP Security Expert in S4H, ECC, Fiori, and HANA DB Security administration, with deep understanding in authentication, authorization management, Audit logging and complex troubleshooting. Understanding of Business process in Core Domains such as Finance, Supply, Manufacturing and Master Data. Good understanding of Authorization objects for sub business process, able to propose authority check objects during custom transactions developments. Expertise in Access Role Management i.e. Development, Coordinating testing and production movement in adherence with audit and compliance Good understanding of Webdynpro, Webservices, APIs, BADIs and authorization control mechanism built. Exposure to Internal External audit and able to identify control requires and execute in system, with ability to create and execute remediation plans. Exposure to Fiori Access troubleshooting, gateway services and Role build. Exposure to HANA DB Analytic privileges, Role build and User administration. Exposure to provisioning tool like SAP IDM and SAP GRC product is good to have. Other skills and abilities Self-driven, Proactive, Systems Thinking Flexible and reliable- displaying great ownership in all aspects Ability to work in global distributed setting without supervision Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Experienced SAP GRC and Security Consultant with 8+ years in implementing and supporting GRC Access Control, Process Control, Emergency Access Management, and SAP Security across ECC, HCM, BI, CRM, Portal Security and cloud platforms.

Job Title: ITGC and SAP Security Consultant Location: Pune / Nagpur Job Type: Full-Time Work Hours: US EST Business Hours Availability : Immediate joiners preferred (within 12 weeks). About the Role: We are seeking a skilled and experienced ITGC and SAP Security Consultant to join our team in Pune or Nagpur . This full-time position requires supporting US EST business hours and is ideal for professionals with a strong foundation in IT General Controls (ITGC) and SAP Security. Key Responsibilities: Implement and manage IT General Controls (ITGC) to ensure compliance with internal and external audit requirements. Design, implement, and maintain SAP security roles and authorizations. Work closely with audit teams to support ITGC testing and remediation activities. Monitor and respond to SAP security incidents and perform regular access reviews. Conduct risk assessments, identify control gaps, and implement remediation strategies. Collaborate with cross-functional teams to improve SAP security controls and compliance. Requirements: Experience: 6 to 8 years in ITGC and SAP Security. Certification: CISP certified (Mandatory). Availability: Immediate joiners preferred (within 12 weeks). Proven experience in managing SOX compliance and SAP security audits. Strong understanding of SAP GRC, SAP roles, profiles, authorization objects, and user management. Familiarity with audit tools and methodologies. Preferred Attributes: Excellent analytical and problem-solving skills. Strong verbal and written communication skills. Ability to work independently with minimal supervision. Experience in supporting clients from the US or working in EST time zones is a plus. Why Join Us? Opportunity to work on global projects with a talented team. Competitive compensation and benefits. Flexible work environment with a focus on continuous learning and development. Interested candidates are encouraged to apply immediately. Please ensure your availability aligns with US EST business hours before applying. Interested candidates can share updated resume to Jagannath.Gaddam@quantumintegrators.com

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ARAS - PLM. Experience3-5 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SAP Security. Experience5-8 Years.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: SAP Security. Experience5-8 Years.

Role is SAP subject matter expert/architect role for Security. Key responsibilities will involve working with Business Stakeholders, understanding requirements, translating user requirements into SAP IT scope, assessing impact on application & connected systems, estimating high level schedule and efforts to implement solution and ensure successful technical delivery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Candidate must have minimum 3-5 years of solid SAP Security Implementation experience with focus on Role authorizations. Solid implementation and hands-on experience in S/4HANA Experience in working with stakeholders and leading SAP security projects. Sound understanding of SOD - segregation of duties. Support technical requirement gathering, develop prototypes/PoCs/recommend solutions with limited information from the business, delivery quality technical specifications and documentation Preferred technical and professional experience SOX/GRC Control experience

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world. Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. This will be based in onsite Pune, India location. Learn about the Danaher Business System which makes everything possible. The Manager, SAP Security is responsible for managing the SAP Security team and owning overall security and controls, partnering with Business Teams to meet business needs while providing a secure and auditable SAP environment that is aligned with the security and SOX compliance policies with a goal to have satisfactory audit rating. In this role, you will have the opportunity to: Manage SAP security team requiring detailed knowledge of SAP Authorization concepts in an Enterprise environment (Single/Composite roles and role derivation), securing custom development transactions, maintaining SU24, understanding critical transactions/objects and design concepts, and incident resolution. Develops SAP roles and profiles to minimize business risk and ensure clear Segregation of Duties. Understands dependencies and interrelationships between separate functional modules and SAP systems. Provides functional and configuration support in designing SAP authorizations and roles. Understands the business processes and applies that knowledge to develop SAP access controls and solve user access problems. Participates in user access requirements gathering, blueprinting and documentation. Participate in internal and external audits, working with audit teams to ensure appropriate control and monitoring are in place to support our business. Develop and maintain security processes to ensure compliant, efficient, and timely approval of access throughout the SAP landscape. Knowledge of creating / reviewing existing Custom Ruleset (Rule Building), identifying improvements, opportunities, and remediating identified violations Provision of guidance and support to multiple Cutover and Project Managers through all phases of project deployment, including SI s, Contractors, Governance Teams, and Key Business Contacts. The essential requirements of the job include: Bachelor s degree in related field with architect level experience and deep understanding of SAP Security Design, Implementation and Administration . Expert level experience in Managing ARA of GRC, and intermediate level experience in configuring, deploying, and maintaining other GRC tools like MSMP, CUP, EAM and mitigation controls. Experience with SAP authorizations in S4, ECC, SAP Fiori Proven experience with analyzing and resolving complex authorization problems utilizing SAP standard tools Understanding of latest tools and technologies, including Identity Management, Mobile solutions, and Cloud solutions Ability to work under pressure, manage/lead a team of highly technical resources and proven ability to self-manage and work with minimal supervision producing quality work. Be pro-active and take initiative to plan and strategize future work streams and growth and encourage teams to do the same. Excellent communication (written and oral) and strong interpersonal skills. Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com . Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Lead the implementation and configuration of SAP GRC Process Control modules Design and manage risk control matrices, automated controls, and manual control testing Integrate SAP GRC with SAP ECC, S/4HANA Develop and enforce security stds Required Candidate profile Work with internal teams and business stakeholders to ensure compliance with regulatory requirements Troubleshoot GRC-related issues Guide junior consultants and manage small GRC project teams Perks and benefits Perks and Benefits

Job Title:: ======== SAP Security Senior Consultant x3 Job Location: (Multiple) ========= Dubai - UAE Riyadh - Saudi Doha - Qatar Type of Job: ========== Work from office Salary per annum: =============== USD $3000 - $5000 Full Tax Free USA Dollars - Depending on Experience Project duration: 1-2 Years Experience needed: 5 Years or above Qualification: BTech/MTech/MCA/MSc IT or any equivalent Roles and Responsibilities: Minimum of 5+ years of experience in SAP security administration and configuration. In-depth knowledge of SAP security concepts, including roles, authorizations, profiles, and user management. Proficiency in SAP GRC modules (Access Control, Process Control, Risk Management). Experience in conducting security assessments and audits within SAP environments. Design, implement, and maintain robust security controls within SAP systems, including SAP ERP, SAP S/4HANA, SAP BW, and SAP CRM. Manage user access and authorization, ensuring adherence to the principle of least privilege and segregation of duties (SoD). Leverage SAP GRC (Governance, Risk, and Compliance) solutions to manage access risks, identify vulnerabilities, and ensure compliance with industry regulations. Conduct security assessments and audits to identify and address security gaps within the SAP environment. Develop and implement a comprehensive SAP security strategy aligned with business objectives and best practices. Integrate SAP systems with identity providers and configure single sign-on (SSO) solutions for streamlined user access. No.of positions: 3 Nice to have: =========== Any onsite experience is added plus Any SAP Certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain Job Ref Code: SAP_SEC_0525 Email: ===== spectrumconsulting1985@gmail.com If you are interested, Please email your PDF / Word - CV by quoting job ref. code [ SAP_SEC_0525 ] as subject

Walkin Drive Key Points to Consider : Job Location: The position is based in Hinjewadi Phase 2, Pune. Transportation: A one-way cab facility will be provided for the convenience of the employees. Shift Timings: The role requires working in rotational shifts, covering a 24/7 schedule. Working Days: The position entails a 5-day work week, with 2 rotational days off. Location - Wipro Office Pune PDC2 , Plot No.31 MIDC, Hinjewadi Phase 2 Rd, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi, Pune, Maharashtra 411057. SAP Associate Experience 12 - 24 Months Education Criteria Graduates ( in any stream ) Mode Of Service Blended ( Major Chats & Emails But Voice Support Can Be There ) Date 23 May & 24 May Time 11:00 AM till 5:00 PM Skillset : • PC basic knowledge, typing on PC using keyboard shortcuts • Microsoft office (Outlook, Word, Excel) • Order Management & Supply Change Management Knowledge • Knowledge of data handling• Knowledge on SAP SQL Key Responsibility: • Process updates/modifications to the incoming work orders accurately and promptly • Enter customer selections into the order processing system • Calculate and enter initial quantity at the time of order creation • Liaise with suppliers, and internal teams to confirm order details and resolve any issues • Maintain accurate records of documents and transactions • Provide updates on order status and communicate any delays or discrepancies • Follow company policies and procedures to ensure compliance with industry standards • Identify areas where innovative solutions will improve business performance • Participate in team meetings and contribute to process improvement initiatives

SAP GRC and Security Consultant Process Control

Hiring for SAP Security Technical Consultant with experience range 3 years & above Mandatory Skills: SAP Security Education: BE/B.Tech/BCA/MCA/M.Tech/BSc/MSc Interview Mode-F2F

Job opportunity with Infosys for Sap Security consultant, Diversity encouraged Exp: 2 to 9 Years Location: Pan India

SAP GRC Solution Architect to design & implement security, compliance, & risk management solutions. Responsibilities include assessing GRC frameworks, automating controls, ensuring SAP security, regulatory compliance.

About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ARAS - PLM. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Skills : SAP GRC, Sap Security User Admin and Role admin process, Expertise in GRC AC end to end Implementation engagement, Emergency Access Management (EAM) in GRC 12, S4 HANA and Fiori Implementation Required Candidate profile Notice Period: 0- 60 days Education: full-time graduation

Hiring for SAP Security Technical Consultant with experience range 2 years & above Mandatory Skills: SAP Security Education: BE/B.Tech/BCA/MCA/M.Tech/BSc/MSc Interview Mode-F2F

At UnitedHealthcare, we"re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Primary Responsibilities: Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role is equally challenging and rewarding. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers. Required Qualifications: Bachelor"s Degree in any specialization (excluding B.E , B. Tech, MCA and pursuing or results awaited in graduation or any backlogs) Extensive work experience within own function Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner Demonstrated to be s killed in problem solving to quickly assess current state and formulate recommendations Preferred Qualifications: 6+ months of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Health care experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone"of every race, gender, sexuality, age, location and income"deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes " an enterprise priority reflected in our mission. #NTCLAIMS #NJP