Job
Description
Experience: 2.5 to 4 Years Location: Bengaluru Notice Period: 30 days Position: FTF/CW CTC: 8 LPA (Can be discussed) | 66K PM (can be discussed) Job Title: Senior Application Engineer (HCL Lotus Notes) High-Level Scope: Maintenance & administration of HCL Lotus Notes Technology Stack: HCL Lotus Notes Experience Required: 3 4 Years Responsibilities: Corrective & Preventive Maintenance: Troubleshoot and resolve issues affecting Lotus Notes applications, including server-side errors, client-side errors, mail flow issues, and replication problems. Identify recurring issues and implement preventive measures to ensure stable and smooth operation of Lotus Notes applications. Provide minor enhancements and bug fixes to improve functionality or performance based on user feedback or business needs. Application Support: Provide L2/L3 support to business users for Notes-based workflows, databases, and mail configurations. Manage user access controls, including database-level permissions and group membership configurations. Perform regular database maintenance tasks, such as archiving, indexing, compacting, and performance tuning to ensure optimal functionality. Platform & Configuration Management: Apply configuration changes to Lotus Notes applications to support evolving business requirements or to comply with IT policy updates. Monitor and maintain integrations between Lotus Notes and other enterprise platforms such as SAP, SharePoint, and email gateways. Support the rollout of approved configuration changes, ensuring controlled deployment with minimal disruption. Monitoring & Reporting: Proactively monitor server health, performance, and resource utilization to detect and resolve any potential bottlenecks or failures. Generate audit and compliance reports as needed to ensure adherence to operational and security policies. Knowledge & Documentation Management: Maintain and update the knowledge base, SOPs, and documentation for all Lotus Notes applications and related processes under support. Ensure all troubleshooting and support procedures are clearly documented for internal teams and end-users. Qualifications: Educational Background: Bachelor s Degree in Computer Science, Information Technology, or a related field. Experience & Skills: 3-4 years of experience in maintaining and supporting HCL Lotus Notes environments. Strong understanding of Lotus Notes workflows, databases, and mail configurations. Hands-on experience with server-side and client-side troubleshooting for Lotus Notes applications. Proven ability to manage user access controls, permissions, and group memberships within Lotus Notes. Experience in integrating Lotus Notes with other enterprise platforms like SAP, SharePoint, and email systems. Certifications (Optional): HCL Lotus Notes Certifications (e.g., HCL Notes Application Development or Administration). ITIL Foundation Certification or similar. Tools: Application Maintenance: HCL Lotus Notes (Client and Server) Monitoring & Reporting Tools: SolarWinds, Nagios, or other server monitoring tools Configuration Management: HCL Domino Administrator Knowledge Management & Documentation: Confluence, SharePoint Lotus
