SAP is a multinational software corporation that makes enterprise software to manage business operations and customer relations.
Bengaluru
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
We help the world run better Summary As part of the Business Network for Procurement team, the primary function of the Technical Support Engineer is to use product & technical expertise to support customers experiencing issues on the SAP Ariba applications. What youll do The Technical Support Engineer delivers an exceptional customer experience by: Using knowledge of SQL and Java to troubleshoot and resolve issues Focusing on customer service, including frequent, high quality communication Provide direct technical assistance with customers via Service Now[SNOW] Own and manage concurrent cases in a ticketing system Provide ongoing and timely communication to customers regarding the status of their issues Create internal/external content for SAP Ariba s User Community and internal knowledge base Collaborate and develop strong working relationships with cross-functional, global teams Liaise with customers and Product Engineering/Management to identify, prioritize, and resolve reported system defects Provide on-call support during evenings and weekends as required by a rotational schedule Provide exceptional support to our customers via Chat, Phone and Email Available to work in rotational shifts All other duties as assigned What you bring Mandatory 0-3 years of experience with one or more of the following: Hands-on experience on SQL Reading Java and object-oriented programming o XML, IDOC, HTTP, SOAP UI and HTML Troubleshooting and debugging common web-browser issues SSO (Single Sign-on) technologies, particularly SAML Exceptional written and oral communication skills Effectively handle difficult and challenging customer interactions Proven ability to manage multiple tasks or projects with changing priorities Successfully troubleshoot reported issues by gathering symptoms, narrowing down causes, and finding creative workarounds Ability to work cross-culturally and think out of the box Prior experience on SAP Ariba application (Preferred) Meet your team We are a team of SMEs who are obsessed with delighting our customers at every turn. To achieve this daily, our team members must possess an unrivaled sense of autonomy, ownership and dedication to help each customer experience measurable ROI. #SolutionSupportEngT2, #SolutionSupportEngT1 Bring out your best . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425936 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425936 Posted Date: Jun 3, 2025 Work Area: Customer Service and Support Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Bengaluru
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
We help the world run better What youll do Owns and manages concurrent SRs in a ticketing system. Provides solutions to technical issues impacting customers business processes and their ability to conduct commerce through SAP applications. Adheres to KPIs, especially responsiveness SLAs and productivity goals. Liaise with customers and Product Engineering/Management to identify, prioritize, and resolve reported system defects Maintains personal broad knowledge of product area and deep component expertise. Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations. Collaborates with global support engineers across the product area to drive positive customer outcomes. Provides ongoing and timely communication via phone and email to customers regarding the status of their requests. Drives creation of knowledge in component area of expertise and drives proactive proliferation of knowledge by creating Knowledge Base Articles and wiki documents. Provide on-call support during evenings and weekends as required by a rotational schedule Provide exceptional support to our customers via Chat, Phone and Email Available to work in rotational shifts All other duties as assigned What you bring Bachelor s or Master s Degree with a technical discipline or a minimum of 1-2 years of experience in Support, Software Development, IT, or Quality Assurance Mandatory 4-10 years of experience with one or more of the following: Positive attitude and passion towards Customer support Knowledge of SAP Ariba Network solution integrating the buyer and suppliers is most preferred Knowledge of SAP Materials Management (SAP MM) and ABAP is most preferred. Experience with one or more of the following: Writing SQL queries Reading Java and object-oriented programming o XML, IDOC, HTTP, SOAP UI and HTML Analyzing logs based on error codes Reading Java and object-oriented programming Reading JSON (JavaScript Object Notation) XML, including SOAP and HTM Fiddler and/or Soap UI applications Troubleshooting and debugging common web-browsers HTTP and security SSO (Single Sign-on) technologies, particularly SAML Knowledge of business processes and transactions such as purchase orders, invoices, catalogs and punch-out catalogs, reconciliation (orders, receipts and invoices), vendor management, contracts, sourcing (requests for quotes/price, auctions) and supply chain Exceptional written and oral communication skills; ability to listen and work with customers in real-time. Ability to effectively handle difficult and challenging customer interactions; maintain poise and professionalism on every interaction Proven ability to manage multiple tasks or projects with changing priorities. Thrives in a fast-paced environment and ability to work cross-culturally At least 4-7 Years working with an enterprise cloud application preferred Desireable Experience in a previous technical support or customer service role Experience working with SAP Supply Chain Collaboration solutions. Experience working on SAP MM module Meet your team As part of the Business Network for Supply Chain, the primary function of the Technical Support Engineer is to use product & technical expertise to support customers experiencing issues on Business Network for Supply Chain Collaboration and SAP ERP(MM) system #SolutionSupportEngT2, #SolutionSupportEngT1 Bring out your best . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 427065 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 427065 Posted Date: Jun 3, 2025 Work Area: Customer Service and Support Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Bengaluru, Karnataka
Not disclosed
On-site
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do: As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS.You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you'll bring: Total 12+ experience, Relevant 10-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment. Best practices experience in an SAP application / technology / solution (NetWeaver) Sound hands-on knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Knowledge of SAP RISE or ECS experience is advantageous. Strong analytical and problem-solving skills Willingness and experience working in international teams.Ideally familiar with trending technologies and tools Meet your team: SAP Enterprise Cloud Services (ECS) is SAPโs private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426891 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Mumbai, Maharashtra
Not disclosed
On-site
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. India AI CA Solution Advisor The goal of the India AI Customer Advisory (CA) Solution Advisor is to work in tandem with India leadership, to ensure that SAPโs Business AI strategy is rolled out and executed with consideration of market unit feedback and priorities. In this role, you will work together with the India AI CA Lead, to own the India AI GTM strategy and execution across the market unit, with a clear focus on pipeline generation, progression and Business AI adoption. KEY RESPONSIBILITIES The India AI Customer Advisory Lead has a mix of Business Development and Presales skills to drive success in responsibilities across GTM strategy, demand generation, strategic engagement pursuits to drive pipeline progression, thought leadership, community engagement and enablement, partner management and AI adoption to drive customer success. With a sound understanding of SAP solutions (across Finance, Supply Chain, Procurement and more) you will identify AI solutions relevant to the customerโs landscape and push forward our growth ambition for the AI pipeline in India. Core priorities and tasks are as follows: 01 GTM Strategy & Demand Generation Work closely with the India MD and CBO to define localised short and mid-term GTM strategy for AI with focus on pipeline development, pipeline progression and adoption. This includes collaboration and alignment with global AI teams, Regional Business AI Head and India Market Unit Customer Advisory teams to help us rapidly accelerate our AI ambitions. Localise & refine AI sales motions for India to build a strong and healthy AI Pipeline as well as AI influenced BTP / BDC Pipeline. Work closely with India Marketing team on event roadmap, content and execution ensuring consistent external messaging in support of SAPโs AI vision. This includes strategic initiatives defined by the India Marketing Leadership team. Cascade and communicate the GTM strategy to Solution Areas, Black Belts & India leadership. Acts as a multiplier in the market unit, also working closely with the partner ecosystem org and partners directly. 02 Deal Progression Drive SAP Business AI messaging across all top deals under Enterprise High Touch & Corporate Field customer segments; Run AI Inspiration & Discovery workshops, support ideation and mapping of customer challenges to embedded or custom AI use cases, to build multi million Euro AI opportunities. Support the development and localization of AI programs & services that Customer Advisory needs to offer to our customers effectively grow the AI business in India Conduct cost-benefit analyses and develop business cases to support AI investment decisions with Value Advisory teams. Leverage the latest Business AI demos, and as facilitator, presenter and storyteller, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences 03 AI Adoption Establish a channel for customer success between Customer Advisory, Customer Success Partners (CSPs), RIG (Regional Implementation Group), Services and Labs teams to foster better deployments and happier customers. Implement a structured approach for gathering and analyzing customer feedback post-implementation to drive continuous improvement in AI solutions and services Work closely with the Customer Reference, Account Enterprise Architect (EA), Solution Area CSPs and Global AI teams to identify accounts adopting AI willing to turn into lighthouse AI references, with a focus on Joule & Premium AI Support the development and maintenance of a repository of case studies and customer testimonials to support sales efforts and showcase the value of SAPโs AI solutions 04 Thought Leadership and Enablement Serve as a subject matter expert on AI technologies, trends, and best practices. Stay up to date with the latest advancements in AI and identify opportunities to translate hype into business outcomes. Collaborate with product management teams to influence product development based on market trends, customer feedback, and competitive analysis. Co-own the enablement content & delivery for AI in Customer Success together India Market Unit CBO, MD and Regional Business AI Head Coach and fine tune the AI messaging for the India leadership team to influence AI pipeline at various forums. PROFESSIONAL EXPERIENCE/QUALIFICATIONS The successful candidate for the India AI Customer Advisory Leader role will bring the following experience and attributes: Experience: Senior level (10+ years) with significant experience driving complex deals and a strong record of achievement in business development and GTM execution. Understands SAP Business AI strategy and SAP product portfolio. Sound understanding of technical concepts in AI, architectural considerations and latest developments in AI; hands-on experience with AI is a plus. Innovation Track Record: Drives operational innovation based on a deep understanding of customer and organizational landscape & business factors. Transformation: Track record of translating transformations and strategy into operational execution proven by measurable business success (top line or bottom line) Customer Focus: Well- respected, market facing proven leader in customer success execution and customer empathy across LoBs, Segments, and/or Industry Record of building strong and loyal customer and partner relationships that translate to measurable business outcomes. Leadership Competencies: Leads with expertise and an innovation mindset. Leads a matrixed team through vision, engagement, competency, and influence. Well respected both internally and externally. Optimistic outlook and agile mindset. Quickly addresses challenges and leads and inspires through adversity. Has executive presence and credibility. Effectively interacts with CxOs. High integrity and ethics. Demonstrates SAPโs values and culture. Behavioural Competencies: Customer Focused. Result oriented. Agile, with a proven ability to work under pressure with extreme flexibility. Communicates clearly and effectively โ both in written and spoken form. Innovates, experiments & incorporates new approaches to put Customers First. Well networked internally and externally. Promotes a culture of trust, feedback, transparency, informed risk- taking and execution excellence. Education: Bachelorโs Degree or equivalent accreditation required; Masterโs Degree or MBA Preferred. Locatoin: Mumbai OR Gurgaon OR Bangalore #SolutionAdvisorT3 #SAPCSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 414978 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Bengaluru
INR Not disclosed
On-site
Part Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the team: SAP's Business Technology Platform is shaping the future of enterprise software, creating the ability to extend and personalize SAP applications, integrate, and connect entire landscapes, and empower business users to integrate processes and experiences. Our BTP AI team aims to be on top of the latest advancements in AI and how we apply these to increase the platform value for our customers and partners. It is a multi-disciplinary team of data engineers, engagement leads, development architects and developers that aims to support and deliver AI cases in the context of BTP. The Role: We are looking for a Full-Stack Engineer with a passion for strategic cloud platform topics and the field of generative AI. Generative artificial intelligence (GenAI) has emerged as a transformative force in society, and has the ability of creating, mimicking, and innovating a wide range of domains. This has implications for enterprise software and ultimately SAP. Become part of a multi-disciplinary team that focuses on execution and shaping the future of GenAI capabilities across our Business Technology Platform. This role requires a self-directed team player with deep coding knowledge and business acumen. In this role, you will be working closely with Architects, Data Engineers, UX designers and many others. Your responsibility as Full-Stack Engineer will be to: Iterate rapidly, collaborating with product and design to launch to build PoCs and first versions of new products & features. Work with engineers across the company to ship modular and integrated products and features. You feel home at both Typescript/ Node.js/edit stack accordingly backend parts as well as being comfortable with the UI5/ JavaScript/React/edit stack accordingly frontend and other software technologies including Rest/ JSON. Design AI based solutions to complex problems and requirements in collaboration with others in a cross-functional team. Assess new technologies in the field of AI, tools, and infrastructure with which to evolve existing highly used functionalities and services in the cloud. Design, maintain, and optimize data infrastructure for data collection, management, transformation, and access. Role Requirement: Experience in data-centric programming languages (e.g. Python), SQL databases (e.g. SAP HANA Cloud), data modeling, integration, and schema design is a plus. Excellent communication skills with fluency in written and spoken English Tech you bring: SAP BTP, Cloud Foundry, Kyma, Docker, Kubernetes, SAP CAP, Jenkins, Git, GitOps; (Python) Critical thinking, innovative mindset, problem solving mindset Engineering/ masterโs degree in computer science or related field with 3+ years professional experience in Software Development Extensive experience in the full life cycle of software development, from design and implementation to testing and deployment. Ability to thrive in a collaborative environment involving many different teams and stakeholders. You enjoy working with a diverse group of people with different expertise backgrounds and perspectives. Aware of the fast-changing AI landscape and confident to suggest new, innovative ways to achieve product features. Proficient in writing clean and scalable code using the programming languages in the AI and BTP technology stack. Ability to adapt to evolving technologies and industry trends in GenAI while working in a cross-functional team, showing creative problem-solving skills and customer-centricity. #SAPInternalT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 421073 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You'll Do As a Services Account Executive (SAE), you will play a pivotal role in driving the development and growth of Services business in assigned set of customer base, managing strategic relationships, and representing the SAP Services organization from a sales and business development perspective. Account & Customer Relationship Management: Develop and maintain effective relationships with senior executives in assigned accounts. Act as the single point of contact for the customer, representing the SAP Services organization to establishing and expand Services footprint. Contribute directly to the long-term success of customer and partner relationships within the account. Demand Generation, Pipeline, and Opportunity Management: Generate qualified opportunities based on a holistic understanding of customer challenges. Sales Excellence: Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points. Be accountable for booking and revenue targets for services in the assigned account(s). Manage opportunities and bids, shaping deals in alignment with agreed governance processes, controls, and targets. Leading a (Virtual) Account Team Orchestrate resources to execute winning sales and support delivery teams. Collaborate effectively within the SAP ecosystem. Manage customers and partners while applying value selling and solution selling techniques. What You Bring 10+ years of direct quota carrying selling experience in enterprise software, IT and services industry. Demonstrated success in managing large accounts, generating and managing opportunities, and structuring complex deal closure. Intimate knowledge of enterprise software projects and the overall lifecycle management of enterprise applications. Experience working with large multinational customers and in other countries and regions. Location : Mumbai/Gurgaon #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426235 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As a Solution Support Engineer, you will leverage your expertise in ABAP, Fiori and SAP Finance to provide outstanding support to our customers. Your role will involve managing technical inquiries, resolving issues, and ensuring high levels of customer satisfaction while collaborating closely with our cross technical teams Responsibilities Deliver prompt and effective support for issues related to SAP Finance . Diagnose and troubleshoot complex technical problems and debug, coordinating with other technical teams as necessary. Maintain comprehensive records of customer interactions and solutions provided. Develop support documentation and best practices to enhance the customer experience. Collect and analyse customer feedback to inform continuous improvement in product offerings. Manage and prioritize multiple support inquiries to ensure timely and efficient resolution. Stay updated on the latest SAP products, services, and industry trends to provide informed support. If required perform weekend support and 24x7 support activities as needed Qualifications Bachelorโs degree in Technology, Engineering, or Computer Applications (B.Tech/B.E/MCA). Demonstrated experience in ABAP and Fiori development and support. Excellent problem-solving skills and technical troubleshooting capabilities. Strong communication and interpersonal skills for effective customer interactions. Ability to work both independently and collaboratively within a team environment. Strong organizational skills and attention to detail. Previous experience in a support role, particularly within SAP systems, is preferred. Familiarity with SAP tools and processes is a bonus Why Join Us? Be part of a globally recognized company known for its innovative solutions. Access to continuous learning and professional development opportunities. Contribute to a dynamic and collaborative work environment where teamwork meets innovation. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428456 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less
Bengaluru
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
ATLAS (Automating the Total Customer Lifecycle Across SAP) is major SAP internal program to enable an efficient handling of customer landscapes from contracting, over delivering towards invoicing. In the Committed Delivery Date (CDD) workstream every commercial offer is pre-evaluated from a technical delivery point of view, including demand planning, timelines and feasibility checks. As part of a bigger team, you will be responsible for the CDD tool and its roadmap to automation. As ATLAS CDD App Owner you will Transfer business requirements from End Users into User Stories and continuously improve the applications (eg usability, automation, new features and functionalities) Handover and refine User Stories towards development teams and test the increments in alignment with dependent workstreams Progress and maintain Jira items as the business counterpart to IT stakeholders. Align with other workstreams on new features and functionalities Execute activities within the CDD workstream to ensure seamless project execution within a program Responsible for proper implementation, enablement, and roll-out Partner with Product Managers/Owners and Process Manager to align project goals and objectives. Contribute and participate in workshops, concept sessions, and other events related to the CDD workstream. Collaborate with Product Managers about potential risks and recommend risk mitigation strategies, including contingency plans. Ensure that project deliverables meet quality standards, adhering to defined quality metrics and guidelines. Ensure that deliverables occur within the defined timeframe, maintaining project schedules and deadlines. Represent CDD business stakeholders towards the ATLAS program Manage Enablement Material and Sessions Provide L3 Operational Export Support for End Users Be the business experts for your application What you bring : Master of science degree Experience in requirements engineering min 3 years Excellent organization skills with a proactive mindset, ability to multi-task and prioritize work Excellent communication skills in working with team members and managing stakeholder relations Rapidly adapt to changing circumstances and think outside the box Foundational knowledge and understanding of Agile Scrum, SAFe knowledge is a benefit. You are an expert user of MS Office products, especially MS PowerPoint, Excel and MS Teams Good to have: Atlassian (Jira, Confluence) knowledge You are fluent in English (in speech and writing)
Bengaluru
INR 14.0 - 18.0 Lacs P.A.
Work from Office
Full Time
As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you'll bring: Total 12+ experience, Relevant 10-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment. Best practices experience in an SAP application / technology / solution (NetWeaver) Sound hands-on knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Knowledge of SAP RISE or ECS experience is advantageous. Strong analytical and problem-solving skills Willingness and experience working in international teams.Ideally familiar with trending technologies and tools Meet your team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team.
Bengaluru
INR 37.5 - 45.0 Lacs P.A.
Work from Office
Full Time
SAP SuccessFactors is the leading provider of cloud-based HR business (HCM) solutions. As a part of SAP Learning Engineering, we'develop and own highly scalable multi-tenant cloud-based Learning Management System built on Java/JEE stack We are looking for a Development Expert / Principal Engineer who brings in immense value to the team in form of new age development practices, design, architecture and be part of exciting journey of transforming our products into world class cloud native enterprise software. What you'll Do Understand current and target technical strategy, product roadmaps and deliver solutions that are in-line with them Collaborate with Senior and Success Factors Central Architects to architect and design solutions that meet functional and non-functional requirements (with emphasis on security, scalability, and maintainability) Foster an environment of innovation, learning and development amongst team members. Drive innovation and continuous improvement mindset in the people, and showcase innovation in deliverables Coach team members to become proficient in development & quality processes, and technologies used in the team, thereby increasing expertise and productivity Continuously improve designs and implementations along with contributing significantly to the technical road map Trouble shoot critical production issue What You Bring o About 12-15 years work experience in building highly scalable enterprise cloud products o bachelors in computer science engineering or Technology (BE/BTech) or allied branches o Fundamentally strong in Computer science concepts - Data structures, Algorithms, Distributed computing o Must have experience in design and development of highly scalable cloud native applications using Java/JEE, Spring o Expertise in latest architectures/design concepts like Domain Driven Design, Microservices (monolith to microservices), Event Driven programming (Kafka), CQRS among others. o Strong in any RDBMS, including SQL performance tuning o Working knowledge any of the public cloud (preferably Azure) o Knowledge of containers and CI/CD o Knowledge of various security standards like OWASP, OAuth, JWT etc o Agile software development, including code refactoring, modularization, testability (including non-functional requirements) is must o Must possess service-ownership mindset o Be a fantastic team player who can collaborate and work seamlessly with other colleagues within the organization. Must mentor and lead junior colleagues
Bengaluru
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
At SAP SuccessFactors we have started a Human Revolution. Using the latest technology, we are unlocking human potential and transforming our customer s workforces in ways they never imagined. We are digitally transforming their businesses into the next generation of intelligent enterprises. Because people are at the heart of every business transformation and people are the heart of our business. The SAP SuccessFactors product suite spans core human resources and payroll, analytics-based hiring and customized onboarding, continuous performance management, intelligent succession, and more. We operate the largest HCM Cloud in the world, supporting over 120 million users with over a billion transactions for customers across 26 industries in over 90 countries. Our co-located agile teams have end-to-end ownership of product, design, development, release, user assistance, and cloud operations capabilities. We are looking for the best talent to join our team and deliver continuous innovations in the cloud while bringing purpose to their lives and more meaning to their work. Join us today and become a part of the Human Revolution. What you'll Do Understand current and target technical strategy, product roadmaps and deliver solutions that are in-line with them. Lead & own topics by collaborating with Architects to design solutions that meet functional and non-functional requirements, with emphasis on security, scalability, testability and maintainability. Coach team members to become proficient in development & quality processes, and technologies used in the team, thereby increasing expertise and productivity. Continuously improve designs and implementations along with contributing significantly to the technical road map Possess a DevOps mindset, including ownership of features from development through to deployment in production. Drive innovation and continuous improvement mindset in the people and showcase innovation in deliverables. Trouble shoot critical production issues. What You Bring BE/B.Tech/M.Tech (full-time) from premier universities with good academic background 8-12 years of relevant experience with a solid foundation in computer science fundamentals, including data structures and algorithms Strong analytical and problem-solving capabilities and innovative mind set. Proven track record in design and development of large scale distributed and highly concurrent applications using Java/JEE and related technologies. Expertise database programming, preferably Oracle - Complex SQL, Procedures, Functions, Triggers, Views, Query tuning, Execution plans, Indexes etc, is mandatory. Knowledge of SAP HANA Database is an added advantage. Expertise in Spring 3.0+, REST, OData, Kafka, ORM frameworks, iBatis preferable Expertise in Unit Testing and TDD/BDD methodologies. Proficiency in OOAD, Design Patterns and anti-patterns Proficiency in SaaS, multi-tenancy, Splunk and any public cloud offering (Azure preferable) Working knowledge of Microservices, Domain Driven Design and DevOps is an added advantage. Proficient with Agile Methodologies Proficient with security principles like OWASP Thorough understanding of HTTP protocol including cookies, session persistence
Bengaluru
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We help the world run better W hat you ll do As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you ll bring Over 5 years of professional experience as an SAP Basis Technical Consultant, specializing in SAP cloud implementations and migration projects. Extensive operational knowledge and administration expertise across diverse SAP applications and databases in global multi-cloud environments. Proficient in SAP NetWeaver best practices and technical project leadership with direct customer interaction. Skilled in designing integrated end-to-end lifecycle management procedures. Meet Your Team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425706 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425706 Posted Date: Jun 5, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Bengaluru
INR 22.5 - 27.5 Lacs P.A.
Work from Office
Full Time
We help the world run better What youll do As Data Management Consultant @ Success Delivery Center, your role will be to support customer in their digital transformation journey by implementing across Data Management solutions covering Data Migrations and Master Data Governance. As a tech-no functional consultant, you will be part of project teams delivering SAP Implementations for customers. You need to be hands on and well versed with solutions and good communication skills to participate in business discussions. Functional understanding of Data Management and prior development experience will be added advantage. While there may be travel based on customer needs, the focus will be delivering remote and offshore. Own / Acquire relevant SAP Business AI skills to position/deliver SAP s AI offerings to our customers. Enhance adoption/ consumption of various SAP AI offerings in customer use cases What you bring 6-12 Years of stable professional experience in SAP with data management and good development experience in ABAP. Experience in one or more of the following areas - SAP MDG/ Data Migration S/4HANA/ SAP Data Integration Experience in one or more of the following MDG Implementation/ Data Migration / Data Integration Solutions - SAP Data Services, Migration Cockpit, SDI, SLT, Datasphere-Integration Good functional knowledge in any SAP modules like MM, SD, PP, FICO Good Written and Verbal Communication & Ability to Interact with diverse group of people. Proven track record of performance with stable stint in the previous company. Meet your team Data Management Solution Area within BTP Delivery @ Scale is strong 100 plus team delivering engagements across wide range of Data Management Topics - Data Migration, Data Integration, Data Engineering, Data Governance and Data Quality. Location: Bangalore / Gurgaon SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 422294 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 422294 Posted Date: Jun 5, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Bengaluru
INR 8.76 - 9.16 Lacs P.A.
On-site
Part Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You'll Do Create business blueprint as per the functional requirements provided, create prototype as necessary Prepare Solution Architecture and produce Technical design document Deliver solution as per the business blueprint and technical design Flexibility to work on various skills and proactive approach to delivery Position solutions to customer at pre-sales stage Drive enablement of the team Own / Acquire relevant SAP Business AI skills to position / deliver SAPโs AI offerings to our customers Enhance adoption/ consumption of various SAP AI offerings in customer use cases What You bring 2-4 years of experience in at least one of the following: SAC Dashboarding or Reporting, SAC Planning, HANA Cloud OR native HANA Modelling, BW/4HANA, S/4HANA Analytics OR CDS, Datasphere. 1or 2 full life cycle implementations exposure Architectural knowledge of deployment modes of various SAP Analytics solutions (Cloud, On-Premise, Hybrid) would be a plus Good core consulting skills โ Oral and written communication, organization and planning, client facing and interpersonal skills Good knowledge of latest trends in Analytics space including platforms and solutions from other vendors Knowledge of development on HANA 2.0 like HANA XSA Development, nodeJS or ABAP development would be an added advantage. Hands on knowledge of related planning solutions like BPC, TPM, BW-IP will be nice to have and will give added advantage. Meet Your Team Consultant will be responsible for implementing data warehousing, planning and reporting solutions based on SAP S/4HANA Analytics, SAP Analytics Cloud (SAC), SAC Planning, SAP BW/4HANA, SAP HANA, in various industry and functional domains. The consultant will interact with onsite team members or at times directly with customer to understand requirement or build as per given design. He/she will be responsible for technical implementation of the business model, performance improvements, replication of data from source systems and reporting or planning on top of data warehousing using one of the SAP solutions. Consultant will use defined methodologies during requirement gathering, design, build/ test and deployment. Location: Bangalore/ Gurgaon Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 423069 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Bengaluru
INR 4.35 - 10.0 Lacs P.A.
On-site
Part Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As a Solution Support Engineer, you will leverage your expertise in ABAP, Fiori and SAP Finance to provide outstanding support to our customers. Your role will involve managing technical inquiries, resolving issues, and ensuring high levels of customer satisfaction while collaborating closely with our cross technical teams Responsibilities: Deliver prompt and effective support for issues related to SAP Finance . Diagnose and troubleshoot complex technical problems and debug, coordinating with other technical teams as necessary. Maintain comprehensive records of customer interactions and solutions provided. Develop support documentation and best practices to enhance the customer experience. Collect and analyse customer feedback to inform continuous improvement in product offerings. Manage and prioritize multiple support inquiries to ensure timely and efficient resolution. Stay updated on the latest SAP products, services, and industry trends to provide informed support. If required perform weekend support and 24x7 support activities as needed Qualifications: Bachelorโs degree in Technology, Engineering, or Computer Applications (B.Tech/B.E/MCA). Demonstrated experience in ABAP and Fiori development and support. Excellent problem-solving skills and technical troubleshooting capabilities. Strong communication and interpersonal skills for effective customer interactions. Ability to work both independently and collaboratively within a team environment. Strong organizational skills and attention to detail. Previous experience in a support role, particularly within SAP systems, is preferred. Familiarity with SAP tools and processes is a bonus Why Join Us? Be part of a globally recognized company known for its innovative solutions. Access to continuous learning and professional development opportunities. Contribute to a dynamic and collaborative work environment where teamwork meets innovation. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428456 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Gurugram, Haryana, India
Not disclosed
Remote
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better. What Youโll Do SAP Premium Engagement delivery is recognized for its world-class service offerings. With our highly motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation. The Premium Hub, Centre of Expertise (CoE) provides the expertise in application and technology areas to deliver high-end solutions to our MaxAttention and ActiveAttention customers. You will be working on Delivery of premium engagement remote and onsite Strategy, assessment and expert services on Application modules with the combination of latest technologies like RPA/AI/ML/generative AI Safeguard & Support customer teams in delivering critical projects during Design phases Helping customers with complex root cause analysis and problem resolution. You are expected to have high willingness to learn in the areas of new innovations and should keep abreast of relevant new SAP features / releases. Willingness to travel on short notice (primarily within India and SE Asia) for varying durations. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations at complex implementation What You Bring 6 to 8 years of SAP consulting experience either in โFinancials(FI/CO/FSCM/Group Reporting) application consultingโ Proven record in understanding application and business requirements and delivering results to stakeholdersโ satisfaction. Self-Driven in understanding new topics, commitment in execution of assigned tasks Education And Qualification / Skills And Competencies A graduation in financials as major is preferred Strong interest to learn financials from business and IT application areas Exposure to ERP and S4HANA products. Good communication ability in English. Meet your team As Premium Hub, CoE business process consultant, you will always be at the forefront of SAPโs innovations & leading technologies. Our Team provides you opportunities to work with a variety of SAP products, technologies & processes in all industry segments. Other Details Job location: Pune / Mumbai / Gurgaon / Bangalore Travel Expectations: 20% - 40% #BusinessProcessT2 #BusinessProcessT1 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417955 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: . Show more Show less
Bengaluru, Karnataka
Not disclosed
Remote
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better. What youโll do SAP Premium Engagement delivery is recognized for its world-class service offerings. With our highly motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation. The Premium Hub, Centre of Expertise (CoE) provides the expertise in application and technology areas to deliver high-end solutions to our MaxAttention and ActiveAttention customers. You will be working on Delivery of premium engagement remote and onsite Strategy, assessment and expert services on Application modules with the combination of latest technologies like RPA/AI/ML/generative AI Safeguard & Support customer teams in delivering critical projects during Design phases Helping customers with complex root cause analysis and problem resolution. You are expected to have high willingness to learn in the areas of new innovations and should keep abreast of relevant new SAP features / releases. Willingness to travel on short notice (primarily within India and SE Asia) for varying durations. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations at complex implementation What you bring You should have minimum 9 years of consulting experience in SAP ECC/ S/4HANA in Financials or Controlling or Group Reporting Modules. Minimum 4 implementation projects in Financials or Controlling or Group Reporting Modules Having interest to explore technical/technology topics is desirable Proven record as Financials Solution Architect in delivering results to stakeholdersโ satisfaction Self-Driven in understanding new topics, commitment in execution of assigned tasks Meet your team As Premium Hub, CoE business process consultant, you will always be at the forefront of SAPโs innovations & leading technologies. Our Team provides you opportunities to work with a variety of SAP products, technologies & processes in all industry segments. Other details Job location: Pune / Mumbai / Gurgaon / Bangalore Travel Expectations: 20% - 40% #BusinessProcessT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417963 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Bengaluru, Karnataka
Not disclosed
On-site
Full Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary An SAP Global Cyber Incident Response and Recovery Investigator plays a critical role in safeguarding SAPโs digital enterprise. As a front-line defender, the Investigator is responsible for triaging security events identified by monitoring tools, analyzing data to assess severity and urgency, and conducting initial evaluations to determine whether a cyberattack is underway. When a potential incident is identified, the Investigator works closely with Global Security Operations to scope the impact, coordinate containment efforts, and support forensic investigations to uncover the nature and details of the attack. What you'll do Our Global Cyber Security Incident Response and Recovery Investigator are our first line of response for security event and incidents with a global scope. They are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing available data to determine scope, severity, and priority to determine follow on actions, which could include escalation to a IR Investigator. In escalation cases, they then work in a supportive capacity to further validate if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, supporting forensic investigations to determine the details around an attack, and providing guidance on remediation actions. In this role, you will: Conduct initial assessments and help drive root cause analysis. Contribute to the development of attack remediation and response strategies. Coordinate escalation handling and communication across teams. Triage operational security processes, including phishing response. Assist in maintaining and improving incident handling documentationโsuch as playbooks, runbooks, and standard operating procedures. Collaborate with Detection and SIEM teams to enhance detection logic and alert accuracy. Support forensic investigations with technical insights and evidence collection. Analysing cloud logs and telemetry for signs of compromise (e.g., CloudTrail, VPC Flow Logs, Azure Activity Logs). Leverage your offensive knowledge to identify gaps, simulate attacks, and drive improvements in detection, response, and hardening strategies. We value hands-on practitionersโour environment includes sandboxing, red vs. blue testing, or adversary emulation frameworks (e.g., MITRE ATT&CK, CALDERA, Atomic Red Team) and opportunities to build tooling or simulate attack chains. What you bring We are seeking analytical and detail-oriented critical thinkers who are solution-focused and thrive in dynamic environments. The ideal candidate should be a fast learner with the ability to adapt quickly and respond effectively to changing circumstances. Preferred Technical Skills and Experience: Experience: 7โ10+ years in a cyber incident investigation role or equivalent combination of education, certifications, and relevant training. Certifications - Industry-recognized certifications such as Security+, GCIA, GCIH, CISSP (or equivalent). Strong understanding of Advanced Persistent Threat (APT) actors, their tools, techniques, and procedures (TTPs), as well as threat modelling frameworks. Proficiency in TCP/IP communications and knowledge of core network protocols and applications such as DNS, HTTP, and SMB. Operating Systems & Forensics: In-depth knowledge of forensic artifacts across one or more platforms: Windows/Active Directory (file systems, registry, memory artifacts) Unix/Linux (file systems, memory artifacts) macOS (file systems, memory artifacts) Specialized Domains (any of the following): Cyber incident response in cloud, mobile, web application, or database environments Cybersecurity automation and orchestration Web servers and web applications Cloud Platforms: Deep familiarity with AWS, Azure, and/or GCP โ with an emphasis on security posture, logging, and IR tooling. Experience conducting incident response and post-incident forensics in cloud environments. Understanding of cloud-native service abuse and misconfigurations (IAM, serverless, container runtime attacks). Security Infrastructure Tools: (SIEM, IDS, EDR, DNS, other Deception technologies) Proficiency in scripting languages such as PowerShell, Python, or Bash . Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 411769 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Bengaluru
INR Not disclosed
On-site
Part Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Meet your team SAP CX Solution - Built for emerging business models it brings together customer data, machine learning and microservices technology to power real-time customer experiences across sales, service, marketing, and commerce and beyond. We are building a strong team of SAP Enterprise Commerce consultants with expertise in SAP Commerce Cloud and understanding of SAP Cloud solutions like SAP Customer Data Cloud, Marketing Cloud, Sales Cloud and Service Cloud. For this, we have opened a position โSenior Consultantโ, seeking profile with deep and proven experience on implementing SAP Enterprise Commerce. What youโll get Strong in Enterprise level architecture design thinking Good knowledge on integrations (knowledge on SPI is plus) Strong Java, Spring Knowledge and Experience (java 8/11 Preferable) Good Knowledge of Hybris Platform and experience developing on it. Experience on various accelerator like B2C, B2B, Financial Accelerator, Public Accelerator etc. Strong team player with excellent collaboration skills, able to work effectively in cross-functional and global teams Knowledge of ORM, WCMS, BackOffice. Working experience on modules like Search, Product Management, Cart, Checkout, Order etc. Knowledge of SOLR Search Engine Knowledge of payment Gateway Integrations Experience working with various code repository/versioning tools Knowledge on Database like HANA, Oracle, SQL Server Knowledge of front-end frameworks like Orbeon, JavaScript, JQuery, NodeJS etc. Experience writing testcases (JUnits) Knowledge and experience on CCV1 and CCV2 environment Experience on Azure Data Factory and Azure Infrastructure w.r.t. CCV2 environment Experience on various hybris releases and on upgrading client application to latest hybris platform. Experience on DataHub. Experience on integrating with various backend systems majorly SAP ERP. Experience on writing REST services, understanding of ODATA services. Omni Channel Connect experience. Dynatrace monitoring tool Working knowledge of CloudFoundry DevOps knowledge will be an advantage Experience on Spartacus, AngularJS, TypeScript Knowledge on KYMA and SAP Cloud extension framework will be a plus Good understanding on Cloud technologies like Kubernetes, Docker etc. What you bring B.Tech or M.Tech. or MCA or PhD. in Computer Science or other Engineering field. 6-10 years of overall IT experience. At least 6 years of experience in leading and delivering Enterprise Commerce solutions, SAP Hybris. Should have good analytical skills and communication skills. Must be able to elicit and define software requirements, and further translating them into software design, documentation and ultimately into working code and test. Must be able to actively collaborate and visualize user interaction models and designs. Open to work on diverse technologies like Commerce, SCPI, AngularJS, Core Java, UX Developer, Micro-services developer etc. Demonstrated coding skills, innovative thinking and creative problem skills. Should have leaded multiple implementation projects across geographies. #BusinessProcessT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 407030 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Bengaluru
INR 3.425 - 4.1 Lacs P.A.
On-site
Part Time
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary An SAP Global Cyber Incident Response and Recovery Investigator plays a critical role in safeguarding SAPโs digital enterprise. As a front-line defender, the Investigator is responsible for triaging security events identified by monitoring tools, analyzing data to assess severity and urgency, and conducting initial evaluations to determine whether a cyberattack is underway. When a potential incident is identified, the Investigator works closely with Global Security Operations to scope the impact, coordinate containment efforts, and support forensic investigations to uncover the nature and details of the attack. What you'll do Our Global Cyber Security Incident Response and Recovery Investigator are our first line of response for security event and incidents with a global scope. They are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing available data to determine scope, severity, and priority to determine follow on actions, which could include escalation to a IR Investigator. In escalation cases, they then work in a supportive capacity to further validate if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, supporting forensic investigations to determine the details around an attack, and providing guidance on remediation actions. In this role, you will: Conduct initial assessments and help drive root cause analysis. Contribute to the development of attack remediation and response strategies. Coordinate escalation handling and communication across teams. Triage operational security processes, including phishing response. Assist in maintaining and improving incident handling documentationโsuch as playbooks, runbooks, and standard operating procedures. Collaborate with Detection and SIEM teams to enhance detection logic and alert accuracy. Support forensic investigations with technical insights and evidence collection. Analysing cloud logs and telemetry for signs of compromise (e.g., CloudTrail, VPC Flow Logs, Azure Activity Logs). Leverage your offensive knowledge to identify gaps, simulate attacks, and drive improvements in detection, response, and hardening strategies. We value hands-on practitionersโour environment includes sandboxing, red vs. blue testing, or adversary emulation frameworks (e.g., MITRE ATT&CK, CALDERA, Atomic Red Team) and opportunities to build tooling or simulate attack chains. What you bring We are seeking analytical and detail-oriented critical thinkers who are solution-focused and thrive in dynamic environments. The ideal candidate should be a fast learner with the ability to adapt quickly and respond effectively to changing circumstances. Preferred Technical Skills and Experience: Experience: 7โ10+ years in a cyber incident investigation role or equivalent combination of education, certifications, and relevant training. Certifications - Industry-recognized certifications such as Security+, GCIA, GCIH, CISSP (or equivalent). Strong understanding of Advanced Persistent Threat (APT) actors, their tools, techniques, and procedures (TTPs), as well as threat modelling frameworks. Proficiency in TCP/IP communications and knowledge of core network protocols and applications such as DNS, HTTP, and SMB. Operating Systems & Forensics: In-depth knowledge of forensic artifacts across one or more platforms: Windows/Active Directory (file systems, registry, memory artifacts) Unix/Linux (file systems, memory artifacts) macOS (file systems, memory artifacts) Specialized Domains (any of the following): Cyber incident response in cloud, mobile, web application, or database environments Cybersecurity automation and orchestration Web servers and web applications Cloud Platforms: Deep familiarity with AWS, Azure, and/or GCP โ with an emphasis on security posture, logging, and IR tooling. Experience conducting incident response and post-incident forensics in cloud environments. Understanding of cloud-native service abuse and misconfigurations (IAM, serverless, container runtime attacks). Security Infrastructure Tools: (SIEM, IDS, EDR, DNS, other Deception technologies) Proficiency in scripting languages such as PowerShell, Python, or Bash . Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPโs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ regardless of background โ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 411769 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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