Position Title :
SAP IS-U FICA Specialist Key Responsibilities :SAP IS-U FICA Implementation & Support :
- Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes. - Provide support for FICA processes including invoicing, receivables, payment processing, and dunning. Integration with Other SAP Modules :
- Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management). - Collaborate with cross-functional teams to address data flow and business process requirements. Customer Financial Management :
- Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities. - Handle credit checks, dunning, and collections processes, ensuring effective customer account management. Clearing and Reconciliation :
- Design and configure automatic clearing rules for incoming payments and open items. - Reconcile customer accounts and investigate discrepancies between customer receivables and payments. Business Process Design :
- Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs. - Ensure business processes for financial transactions are accurately mapped and configured in the system. Configuration of FICA Functions :
- Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA. - Customize incoming/outgoing payments, integration with banking interfaces, and automatic payment programs. Reporting and Analysis :
- Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history. - Ensure transparency and accuracy in reporting financial transactions related to customer accounts. Issue Resolution & Troubleshooting :
- Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges. - Handle end-user tickets related to financial contract accounting processes. Testing and Validation :
- Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations. - Validate that FICA processes meet the business requirements and perform according to system specifications. End-User Training & Documentation :
- Develop training materials and provide end-user training on SAP IS-U FICA functionalities. - Maintain system and process documentation for configurations, business process flows, and system enhancements. Technical Knowledge and Skills Required :
- In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector. - Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans. - Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing. - Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces. - Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements. - Knowledge of dunning procedures, customer credit management, and collections processes. - Ability to create and run reports for financial transactions and customer account management in SAP IS-U. - ABAP debugging knowledge to troubleshoot issues in FICA modules. Soft Skills Required :
- Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues. - Excellent communication skills for collaboration with cross-functional teams and business stakeholders. - Ability to work independently and handle multiple projects in a dynamic environment. - Strong documentation and training skills to ensure effective knowledge transfer to users.
