SAP FI & Travel and Expenses Management

Designation ::SAP FI & Travel and Expenses Management

Location :: New Delhi

Years of Experience :: 2 to 4

Must Have's ::

• Manage (18 x 7) first line SAP Support and maintain uninterrupted 18X7 support coverage in SAP FI Module & SAP Travel & Expense
• Monitor support activities such as call logging and Chat box, resolution & closure as per British Council Incident Handling Procedures.
• Should have knowledge about the Vendor Management related query.
• Manage to provide the assistance on unpaid payment related query.
• Should have knowledge about the Vendor Creation in SAP.
• Should have knowledge in Concur Application.
• Monitor support on SAP Travel & Expense to British Council Users.
• Manage to give assistance on unpaid claims of concur to customer.
• Manage to take Travel & Expense related queries from customer.
• Manage to take care of Line Management update requests in SAP FI & Travel Expense.
• Manage to take care of cash journal and Petty cash related queries.
• Should have good knowledge of cash journal park and post.
• Monitor the SLA adherence
• Embedding Quality Management principles in the process.
• Manage performance of team and report non-compliances as per the guideline