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4.0 - 8.0 years

5 - 9 Lacs

Hyderabad, Telangana, India

On-site

Position Title: Functional Consultant SAP Customer Data Cloud (Gigya) Location: India (Availability between 1 PM IST to 10 PM IST, with a minimum 3-hour daily overlap with US Eastern Time) Job Type: Full-Time Reports To: ZICC-based IDAM Enablement & Integration Lead Dotted Line Reporting: US-based Head of CIAM Department: Technology Risk Management (Reporting to the Chief Information Security Officer - CISO) Position Responsibilities (100% Allocation Across the Following Responsibilities) Collaborate with business stakeholders to gather, analyze, and document requirements for customer identity and access management (CIAM), consent management, and preference management processes. Translate business requirements into functional specifications and workflows for SAP Customer Data Cloud (Gigya). Analyze existing processes and identify opportunities for improvement using SAP CDC capabilities. Configure and support SAP CDC functionality, including customer registration flows, consent forms, and preference management settings. Act as the functional point of contact between business users and technical teams, ensuring alignment between requirements and solution delivery. Work with stakeholders across departments to evangelize SAP CDC capabilities, drive awareness, and promote adoption of its features and functionalities. Provide guidance to business teams on how to best leverage SAP CDC to enhance customer experiences, streamline operations, and ensure compliance with data privacy regulations. Assist with the integration of SAP CDC with enterprise applications such as ERP, CRM, e-commerce platforms, and mobile applications. Support the implementation of authentication and authorization protocols such as OpenID Connect and SAML to meet business and security requirements. Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) by supporting the configuration of consent management and data protection features in SAP CDC. Conduct functional testing, validation, and UAT (User Acceptance Testing) to ensure solutions meet business needs. Document functional workflows, use cases, and training materials for business users and stakeholders. Provide ongoing support and troubleshooting for SAP CDC solutions, ensuring smooth operations and user satisfaction. Stay informed about SAP CDC product updates, new features, and industry trends to recommend enhancements and best practices. Organizational Relationships Reports directly to the ZICC-based IDAM Enablement & Integration Lead. Dotted-line reporting to the US-based Head of CIAM. Closely interact with the US-based IDAM/CIAM teams to ensure global alignment. Part of the global Technology Risk Management organization under the CISO. Collaborate regularly with ZTD Infrastructure teams, including: Platform Services IT Service Desk & Site Services Global Network Services Digital Workplace Services Interact with external vendors and partners providing software, services, or APIs that require integration with IDAM systems (including requirement establishment, contract negotiation, and technical integration). Work with implementation partners responsible for deployment, configuration, and maintenance of integrated solutions within Zoetis IT landscape. Education and Experience Education: University Degree in Business Administration, Information Systems, or related field (required). Desirable certifications include: SAP Certified Development Associate SAP Customer Data Cloud Certified Information Systems Security Professional (CISSP) AWS/Azure Cloud Architect Certification Experience: Minimum of 4+ years in Information Systems. 4+ years of hands-on experience with CIAM, including authentication and authorization management. 3+ years of experience in SAP CDC (Gigya) architecture, design, and implementation. 2+ years of experience in the pharmaceutical or other regulated industry, especially Animal Health. Proven experience working in global teams across multiple time zones. Experience contributing to medium to large-scale, global IT projects. Demonstrated ability to work effectively within diverse technical teams. Technical Skills Requirements This is a detail-oriented, functional role with elements of project management and coordination. The ideal candidate will possess the following: In-depth understanding of CIAM, consent management, and preference management principles. Proven ability to analyze and translate business requirements into functional specifications and solution designs. Hands-on configuration experience with SAP CDC (Gigya), including: Registration flows Consent forms Preference settings Familiarity with authentication standards such as OpenID Connect and SAML. Experience integrating SAP CDC with enterprise systems (ERP, CRM, e-commerce platforms). Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their application in CIAM solutions. Strong problem-solving and analytical skills with business process improvement focus. Ability to promote enterprise solutions and drive adoption among stakeholders. Excellent documentation skills (workflows, use cases, training content). Strong communication and interpersonal skills for cross-functional collaboration. Soft Skills & Communication Strong analytical thinking, communication, and interpersonal collaboration. Must be fluent in both written and spoken English. Able to communicate effectively across technical and non-technical audiences. Physical Position Requirements Must be available to work from 1 PM IST to 10 PM IST , with a minimum of 3 hours of daily overlap with the US Eastern Time Zone .

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2.0 - 4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: 2 years of total experience in SAP CDC CDP solutioning hands on experience of coding as part of SAP CDC Good experience in web technologies like java scripting JSON and NodeJS Good to have experience HTML CSS etc Good experience in writing global scripts Knowledge on SOAP and REST APIs Experience working on creation of data flows and involved in large scale data migration activities from various systems Good experience working on integrating CDC CDP system with other SAP non SAP systems using standard connectors like G Connectors or API based integration Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Preferred Skills: Domain->SAP Cloud for Customer->ABSL and BODL languages

Posted 4 weeks ago

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10.0 - 20.0 years

20 - 35 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Implement and support SAP CDC/CDP B2B setups, API integrations, and Emarsys marketing workflows. Customize with HTML/CSS/JS, manage data flows via CPI, and collaborate cross-functionally for data governance and platform optimization.

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad

Hybrid

Job Title: SAP ABAP Developer with OData, Adobe Forms, CDC & Fiori Experience: 5+ Years Relevant Experience Location: Hyderabad - Hybrid Shift Timing: 9:00 AM 6:00 PM Joining Timeline: Immediate to 15 Days Preferred Job Description: We are seeking an experienced SAP ABAP Developer with strong hands-on expertise in OData services, Adobe Forms, SAP CDC (Customer Data Cloud), and SAP Fiori . The ideal candidate should have a proven track record of delivering robust, scalable ABAP custom developments and integrations within complex SAP environments. Key Responsibilities: Design, develop, and maintain custom ABAP programs, reports, enhancements, forms, and interfaces. Develop and expose OData services for SAP Fiori apps and other integrations. Create and modify Adobe Forms based on business requirements. Integrate and implement SAP Customer Data Cloud (CDC) solutions. Collaborate with functional consultants and Fiori/UI5 developers for seamless end-to-end delivery. Optimize ABAP code for performance and ensure compliance with SAP best practices. Participate in unit testing, system testing, and support user acceptance testing (UAT). Troubleshoot issues and provide production support as needed. Mandatory Skills: Strong experience in SAP ABAP (Reports, Enhancements, BAPIs, BADIs, Interfaces, etc.) Proficient in OData Services Development for SAP Fiori/UI5 applications. Experience working with SAP Adobe Forms (Interactive and Print forms). Working knowledge of SAP CDC and its integration with SAP back-end systems. Exposure to SAP Fiori architecture and application troubleshooting. Good understanding of SAP modules like MM, SD, FI, or HR (any one or more). Good to Have: Experience in REST APIs , IDOCs, BDCs. Familiarity with SAP BTP , SAP Gateway, and S/4HANA environments. Prior experience working in Agile project methodologies. Qualifications: SAP Certifications in ABAP or Fiori (preferred but not mandatory). If interested please share your updated resume to subashini.gopalan@kiya.ai

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7.0 - 12.0 years

15 - 25 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Work Location: Pune, Bangalore, Kolkata, Hyderabad, Gurugram Experience: 7+yrs SAP Customer Data Platform Expert Job description Highlights the need for a professional skilled in customer data management, integration, and personalized marketing, with expertise in SAP CDP. The focus is on optimizing customer insights, ensuring smooth data integration, and providing actionable analytics to improve customer engagement across multiple channels. SAP Customer Data Cloud Expert Job description The need for a professional skilled in management of SAPs Customer Data Cloud, ensuring seamless integration of customer data across systems, enhancing personalization, and ensuring data privacy compliance. The ideal candidate would have expertise in customer data management, SAP integrations, and a strong understanding of privacy regulations, enabling them to drive data-driven decision-making and improve customer engagement. Please share your updated profile to suganya@spstaffing.in if interested.

Posted 2 months ago

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