Sap Basis Consultant

Role & responsibilities

SAP Basis (Business Application Systems Integrated Solutions) L2 Support
She/he is responsible for the management, including the configuration, monitoring, adjustment and troubleshooting of the SAP technical environment on an ongoing basis. In addition, she/he collaborates in the resolution of problems and issues related to the source code. She/He is also responsible for the installation, updates and maintenance of SAP systems.Database Administration focuses on functionalities administration of the applications by monitoring the system using the databaseSAP System Administration acts as an interface between Basis components and system components, with a focus on the development platform and data dictionaryUser Administration – Provides the various useful tools to help users manage activities such as configuration, installation, upgrade, troubleshooting, etc.SAP Security Administration – Maintains the security of SAP systems by integrating the authorization module that protects the system against potential breaches, data corruption, etc.Client-server architecture – Uses real-time SAP 3 tiers architecture. These different layers have specific characteristics that enable the operation of SAP applications.SAP Graphical Interface – Defines the graphical user interface (GUI) components of the system. The widely used interfaces which are - GUI for Windows, GUI for Java and GUI for HTML, Fiori RESPONSIBILITIESOperations : - Recurring checks and associated recommendations - Management of processed requests - Realization of changes validated by the change manager - Analysis, writing and restitution of technical reports (EWA, GLC, ) - Incident resolution and search for root causes - Participation on build projects or on handling of new landscapes - Ticket Manager role according to planned rotations (if not managed by the L1)Communication : Reframing by phone customer needs expressed by email / ticket Shares highlights of its operations Shares topics assimilated to techno watch or securityMastery of framework documents for services (SLA, PAQ, DAT, DRP)Continuous improvement : - Challenge the quality / adequacy of monitoring - Maintains documentation and repositories up to date (PEX, CMDB) - Suggest improvement actions (process, tools, etc.)On a daily basis : - Reports his availability for ticket handling to the Ticket Manager (L1) or to the Op. Leader - Keeps his tickets up to date and traces all his actions - Transfer his tickets / information to other consultants if planned absence - Alert the Op. Leader (or the L3) in case of difficulty, need for prioritizationSKILLSKnowledgeKnow-howBehavioursSAP BasisEnglish Open mindSAP NetweaverSAP System administration Team playerDatabase supporting SAP (Oracle, Sybase ASE, Maxdb, SQL Server, HANA)Priority management Rigor SAP ERP (R/3, ECC, S/4)Communication SAP BW, BI4, SLT, Solman, GRC, BPC, BFC, GTS, NW Portal, Gateway, Operational excellenceService Now knowledge as a user is a plusService oriented mindsetKnowledge regarding middleware (Tradexpress, Mulesoft, Talend) connexion Knowledge regarding scheduler ($U, VTOM) connexion SPECIFIC REMARKS

Preferred candidate profile

Perks and benefits