2.1 Franchise Business Management - Act as single point of contact for assigned franchise partners. - Monitor basic business metrics (monthly sales vs. target, P&L highlights). - Flag key issues to Head – Franchise Operations for resolution. 2.2 Training Design & Delivery - Curriculum Development: - Create turnkey modules covering product knowledge, service protocols, hygiene, POS usage, and customer-engagement skills. - Update materials quarterly to incorporate new menu items, promotions, and compliance changes. - Train-the-Trainer: - Certify regional trainers through “train-the-trainer” workshops. - Coach them on adult-learning techniques, classroom management, and assessment design. - On-Site Workshops: - Conduct immersive, hands-on sessions at new and underperforming outlets. - Use role-play, live demonstrations, and real-time feedback to build team confidence. 2.3 Performance Evaluation & Quality Control - Audit Framework: - Design and maintain scoring rubrics for hygiene, service speed, order accuracy, and ambience. - Schedule quarterly “mystery shop” and surprise hygiene checks across all outlets. - Data-Driven Insights: - Track outlet audit scores and training outcomes in a centralized dashboard. - Identify recurring gaps (e.g., 25% of outlets scoring <80% on order-accuracy) and propose targeted retraining. - Corrective Action Plans: - Issue formal non-compliance reports and partner with store managers to define remediation milestones. - Validate implementation via follow-up audits within 30 days. - Continuous Improvement: - Host monthly “quality forums” with regional teams to share best practices, case studies, and new SOPs. - Pilot innovations (e.g., digital checklists, micro-learning videos) to boost audit scores by 10% y-o-y. 2.4 Franchisee Support & Relationship - Facilitate quarterly business reviews focused on training and quality trends. - Advise on local marketing or product-rollout readiness based on readiness scores from audits. 3. Key Result Areas (KRAs) KRA Training Completion & Coverage Trainer Certification Audit Score Improvement Compliance Remediation Franchisee Satisfaction Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Role Overview: As a Franchisee Sales & Business Development Executive, your main responsibility will be to expand the franchise network by identifying potential partners, managing the sales process, and ensuring successful onboarding. Your strong sales acumen, excellent communication skills, and passion for business expansion will be crucial assets in this role. Key Responsibilities: - Franchise Development: Identify, attract, and engage potential franchisees using various sales and marketing strategies. - Lead Generation: Generate and qualify leads through online platforms, networking, referrals, and industry events. - Sales Conversion: Present business opportunities, conduct meetings, and close franchise deals effectively. - Market Research: Analyze market trends, competitor activities, and customer preferences to identify new expansion opportunities. - Negotiation & Agreements: Assist in negotiating franchise agreements, ensuring alignment with company policies. - Onboarding & Support: Guide new franchisees through the setup process, ensuring a smooth transition. - Relationship Management: Maintain strong relationships with franchise partners and provide continuous support to enhance their success. - Sales Reporting: Track sales performance, maintain accurate records, and provide regular updates to management. Qualifications & Skills: - Bachelor's degree in Business, Marketing, or a related field. - 2+ years of experience in franchise sales, business development, or a related role. - Strong negotiation and persuasion skills. - Excellent communication and presentation abilities. - Ability to work independently and achieve targets. - Familiarity with CRM software and sales tools. Please note that the company offers a full-time job type with a compensation package that includes a performance bonus. The work schedule is during day shifts, and the work location is in person.,