Lead Storage Engineer Qualitykiosk Technologies

7.0 - 10.0 years

15 - 20 Lacs

hyderabad, navi mumbai

Work from Office

L3: Lead Storage Engineer // 7-9 Years+ Location: Hyderabad/Navi Mumbai Responsibilities - Leading & Mentoring team of L1/L2 storage engineers in Data Center 24*7 environment. Monitoring - Dashboard, Alerts, Incidents, Etc. Reports QA (Checker) Coordinate with different teams on alerts Prepare and maintain team roster Manage timely escalations Maintain escalation matrix Maintain monitoring scope & coverage Help Teams in resolving technical issues & coordinating with OEM on escalations Follow-up for long pending Tickets & calls Participate in daily monitoring call and discuss all critical alerts & observations Consolidate and reconcile rule changes on firewalls, compare (audit) same with Serv...

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