I. Duties A Transport Service Operations Executive oversees the transportation of temperature-sensitive goods, ensuring compliance with safety and regulatory standards. They coordinate logistics, manage fleet maintenance, and schedule deliveries to optimize efficiency. They also supervise staff, handle customer inquiries, and resolve any service issues. Monitoring temperature controls and maintaining accurate records are crucial to prevent spoilage. Additionally, they collaborate with suppliers and clients to meet specific requirements and deadlines. Budget management, cost control, and implementing process improvements are also key responsibilities to enhance service quality and operational performance. II. Typical Work Day A Transport Service Operations Executive typically starts their day by reviewing schedules and ensuring all reefer trucks are properly maintained and loaded. They coordinate with drivers, monitor routes, and address any logistical issues that arise. Throughout the day, they communicate with clients to confirm delivery times and handle any service inquiries or complaints. They also oversee compliance with safety and temperature regulations, ensuring that all transported goods remain within required temperature ranges. Administrative tasks include updating records, managing budgets, and preparing reports. The day often ends with a review of completed deliveries and planning for the next day’s operations. III. Regular Meetings A Transport Service Operations Executive would run or attend various types of meetings. These include daily operational briefings to coordinate logistics and address any immediate issues. They would also participate in safety and compliance meetings to ensure adherence to regulations. Regular team meetings with drivers and warehouse staff would be essential for performance reviews and training updates. Additionally, they would attend client meetings to discuss service requirements and resolve any concerns. Strategic planning sessions with senior management would focus on long-term goals and improvements. Lastly, vendor meetings would be necessary to negotiate contracts and manage supply chain relationships. IV. Software A Transport Service Operations Executive would need several types of software to ensure efficient operations. Fleet management software is essential for tracking and maintaining vehicles. Temperature monitoring systems are crucial for ensuring that goods remain within required temperature ranges. Route optimization software helps in planning the most efficient delivery routes. Inventory management software is needed to keep track of goods in transit. Additionally, customer relationship management (CRM) software is useful for managing client interactions and service requests. Finally, compliance management software ensures adherence to industry regulations and standards. V. Templates A Transport Service Operations Executive would need several types of templates to ensure efficient and compliant operations. These include route planning templates to optimize delivery schedules and fuel usage, maintenance checklists to ensure vehicles are in top condition, and temperature monitoring logs to track the integrity of perishable goods. Additionally, they would require incident report forms for documenting any issues during transit, employee training schedules to keep staff updated on best practices, and customer feedback forms to gauge service satisfaction. Compliance checklists for adhering to industry regulations and performance evaluation templates for assessing staff efficiency are also essential. Qualifications- Bachelor’s degree in Logistics, Supply Chain Management, or a related field. 4-6 years of experience in transport operations, particularly with reefer vehicles. Strong negotiation and communication skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
Prepare and issue invoices based on transport schedules, delivery notes, and contracts. Verify trip sheets, PODs (Proof of Delivery), and other transport documents before billing. Coordinate with operations and dispatch teams to ensure accurate billing data. Maintain billing records and update client accounts regularly. Resolve billing discrepancies and respond to client queries promptly. Monitor outstanding payments and assist in follow-ups with clients. Generate periodic billing reports and assist in audits. Ensure compliance with GST and other applicable tax regulations. Support finance team in reconciliation and reporting. Job Type: Full-time Pay: ₹10,225.28 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Role Overview: The Maintenance Manager is responsible for overseeing all maintenance activities related to fleet vehicles, workshop infrastructure, and garage operations. This role ensures smooth functioning of day-to-day operations by managing reports, supervising staff, maintaining safety standards, and ensuring cleanliness and discipline in the garage premises. Key Responsibilities 1. Fleet Maintenance & Operations - Oversee preventive and corrective maintenance of all fleet vehicles. - Maintain complete documentation and daily reports related to maintenance activities. - Prepare the daily fleet load/unload report and coordinate with operations. - Monitor plug-points and prepare a plug-point status report every 2 hours. - Maintain records of vehicle keys and ensure proper handover logs. 2. Workshop & Infrastructure Management - Supervise construction and developmental work in the garage. - Ensure proper functioning of tools, equipment, and infrastructure. - Maintain high standards of cleanliness and housekeeping in the garage premises. - Coordinate with the security team and maintain security reports. 3. Inventory & Stock Control - Manage spare parts, tools, and consumables. - Prepare and update stock inventory twice a month. - Ensure timely procurement of materials. 4. Reporting & Documentation - Prepare all maintenance-related daily, weekly, and monthly reports. - Maintain logs of breakdowns, repairs, and service schedules. - Provide updates to management and escalate issues. 5. Team Leadership - Supervise mechanics, technicians, and support staff. - Ensure workflow discipline and task allocation. - Conduct safety briefings and training sessions. 6. Compliance & Safety - Ensure adherence to safety protocols and PPE usage. - Monitor fire safety, electrical safety, and emergency preparedness. - Implement SOPs to reduce accidents. Skills & Qualifications Required Skills - Strong knowledge of fleet maintenance. - Experience in garage/workshop management. - Proficiency in MS Office. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Role Overview: The Maintenance Manager is responsible for overseeing all maintenance activities related to fleet vehicles, workshop infrastructure, and garage operations. This role ensures smooth functioning of day-to-day operations by managing reports, supervising staff, maintaining safety standards, and ensuring cleanliness and discipline in the garage premises. Key Responsibilities 1. Fleet Maintenance & Operations - Oversee preventive and corrective maintenance of all fleet vehicles. - Maintain complete documentation and daily reports related to maintenance activities. - Prepare the daily fleet load/unload report and coordinate with operations. - Monitor plug-points and prepare a plug-point status report every 2 hours. - Maintain records of vehicle keys and ensure proper handover logs. 2. Workshop & Infrastructure Management - Supervise construction and developmental work in the garage. - Ensure proper functioning of tools, equipment, and infrastructure. - Maintain high standards of cleanliness and housekeeping in the garage premises. - Coordinate with the security team and maintain security reports. 3. Inventory & Stock Control - Manage spare parts, tools, and consumables. - Prepare and update stock inventory twice a month. - Ensure timely procurement of materials. 4. Reporting & Documentation - Prepare all maintenance-related daily, weekly, and monthly reports. - Maintain logs of breakdowns, repairs, and service schedules. - Provide updates to management and escalate issues. 5. Team Leadership - Supervise mechanics, technicians, and support staff. - Ensure workflow discipline and task allocation. - Conduct safety briefings and training sessions. 6. Compliance & Safety - Ensure adherence to safety protocols and PPE usage. - Monitor fire safety, electrical safety, and emergency preparedness. - Implement SOPs to reduce accidents. Skills & Qualifications Required Skills - Strong knowledge of fleet maintenance. - Experience in garage/workshop management. - Proficiency in MS Office. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location: In person