As a leading IT services and solutions provider, Sandux Global aims to bridge the technology gap in various industries by offering a wide range of services to businesses worldwide. Our expertise lies in IT staffing, software development, digital marketing, and data analytics. In this role, you will be responsible for analyzing requirements and creating test scenarios and test cases for automated systems. You will design, develop, and implement automation scripts using open source tools. Additionally, you will identify, analyze, and document problems with program function, output, online screen, or content. Collaboration with software developers to ensure compatibility with system software is a key aspect of this role. It is essential to maintain updated knowledge of industry trends and advancements in automation testing. Investigating customer complaints and non-conformance issues, reviewing system logs, conducting post-release and post-implementation testing, and identifying and tracking software defects found during testing are also part of the responsibilities. Providing feedback and recommendations to developers on software usability and functionality is crucial for continuous improvement. The ideal candidate should have a minimum of 2 years of experience, preferably in an IT Consulting or Quality Assurance/Testing role. Working knowledge of junit and jmeter is required. Creative problem-solving skills, strong analytical abilities, comfort with numerical data, and a high level of goal orientation are essential for success in this role. In return, you will have the opportunity to work within a successful company with a solid track record. This leadership role offers a great work environment where you can thrive and make a significant impact.,
As a leading IT services and solutions provider, Sandux Global aims to bridge the technology gap in various industries by offering a wide range of services to businesses globally. Our core expertise lies in IT staffing, software development, digital marketing, and data analytics. You will play a pivotal role in our organization by acquiring and managing relationships with corporate and institutional clients in your designated area to meet sales targets and business objectives. Your responsibilities will include developing strong internal relationships to enhance service delivery, ensuring compliance with internal guidelines and statutory requirements, and handling inbound calls and emails professionally. Resolving customer inquiries and requests promptly to maintain high customer satisfaction levels will be a key focus. Collaborating with internal teams for efficient order processing and delivery and escalating customer feedback as necessary are also part of the role. The ideal candidate for this position should have a minimum of 1 year of experience in a Customer Service or Sales/Relationship Manager role, preferably in the Financial Services or Insurance industry. Strong networking and relationship-building skills are essential, along with the ability to mentor and coach teams effectively. Being a team player capable of managing multiple stakeholders will be advantageous. Joining our team presents an opportunity to work with top talent, assume a leadership role, and benefit from flexible working arrangements. Additional incentives based on performance and achievement of targets are also part of the package.,