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5.0 - 10.0 years
25 - 30 Lacs
Mumbai, Chennai
Work from Office
Regional Head of Voyage Optimisation Services - ZeroNorth This website uses cookies to ensure you get the best experience. ZeroNorth and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , which is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Youtube, Vimeo, Linkedin, Google, Meta Decline all non-necessary cookies Regional Head of Voyage Optimisation Services At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumbai, New York, San Diego, Singapore, Sofia, and Tokyo. We are leading the industrys green transition, enabling our partners to leverage data for actionable decarbonization efforts. Regional Head of Voyage Optimisation Services at ZeroNorth As the Regional Head of Voyage Optimisation Services, you will lead a team of Weather Performance analysts, specialists and Meteorologist, acting as a trusted advisor to both internal and external stakeholders. This position falls under our Professional Services team, with a direct reporting line to the VP / Global Head of Professional Services. Your primary responsibility will be to drive and accelerate the success of our weather advisory services, ensuring that customers achieve their digitalisation and sustainability goals through the effective use of ZeroNorths technology. You will also serve as a bridge between Product teams and customer needs, facilitating the integration of market intelligence and client feedback into product development. Key responsibilities: Lead and mentor a team of voyage optimisation analysts and specialists, fostering a collaborative and high-performance culture Collaborate with commercial operators, vessel masters, and internal stakeholders, while representing the Voyage Optimisation Services team in various forums.Represent the Voyage Optimisation Services team in various internal and external forums, promoting the value of our services. Oversee daily optimisation tasks, ensuring sound commercial decisions and adherence to safety standards. Ensure timely delivery of customer commitments, maintaining high levels of satisfaction and trust. Develop deep expertise in ZeroNorth s optimisation platform and provide insights to the Product team based on user feedback and market trends. Collaborate with customers to understand their business needs and provide commercially optimized voyage advice, while monitoring fleets, delivering training, and introducing new features to maximize value using the ZeroNorth platform. Drive continuous improvement by owning customer feedback and scaling adoption to deliver measurable ROI and KPI outcomes. Collaborate with cross-functional teams including Product, Sales, and Customer Success to enhance customer onboarding, service delivery, and growth. Maintain effective relationships with Product Management and other key internal stakeholders, contributing to the development of new revenue streams. Your profile: Around 5 years of shore-based experience in shipping (e.g., operator, charterer, superintendent, or routing advisor) or 10+ years of sea-going experience, preferably as Chief Mate or Master. Strong understanding of commercial vessel operations and voyage optimisation. Proficient in digital tools and quick to adopt and apply new technologies. Experienced in leading complex projects and driving data-informed decisions. Familiar with emissions reporting workflows, fuel types, and GHG calculation methods. Excellent communication skills with the ability to work effectively across diverse stakeholders and teams. Strong time management, organisational skills, and a proactive, self-motivated approach. Willing to travel and adapt to varying time zones and shifts based on business needs. About ZeroNorth At ZeroNorth, we aim to make global trade sustainable by steering the maritime industry toward zero emissions. Using advanced technology and trusted data, our platform delivers real-time insights to optimize operations and align commercial success with environmental impact. We partner with customers on their journey toward sustainability, solving complex challenges and empowering informed decisions that benefit both the planet and their bottom line. Our culture thrives on growth, inclusion, and collaboration. We value honesty, trust, and the unique contributions of every team member, driving meaningful change together. Lets make global trade green. Our Workspace & Culture As ZeroNorth continues to grow, our leadership in shipping digitalization only strengthens. We firmly believe that unity drives progress. With a team composed of the industry s most inventive minds, tech enthusiasts, and visionary thinkers, we foster a culture where collaboration is paramount, deeply rooted in the core of our mission. Located in the vibrant heart of Copenhagen, our state-of-the-art headquarters is more than just a workspace; its a symbol of our commitment to teamwork, valuing insights over hierarchy, and embracing adaptability. As we navigate our growth and respond to the evolving needs of our team, we fully support a dynamic work environment, offering both in-house and remote work options. About ZeroNorth At ZeroNorth, were on a mission to make global trade greener every day. In a world where regulations, geopolitical shifts, and environmental concerns shape the maritime industry, we aim to create positive impact and drive towards zero emissions. Data-Driven Impact Data is our compass. In a constantly changing world, we rely on data for truth. By combining innovative technology, expertise, and massive data sets, our platform ensures seamless information flow from ship to shore, serving as a single source of truth throughout the value chain. Partnering for Success We re with our customers every step of the way, supporting their journey towards sustainable and digital excellence. Our team is dedicated to solving complex problems and aligning commercial success with sustainability. True success means empowering our customers to make decisions that benefit both profit and the planet. Together, we can make global trade green. Let s recruit together and find your next colleague.
Posted 2 months ago
5.0 - 10.0 years
12 - 16 Lacs
Mumbai
Work from Office
This website uses cookies to ensure you get the best experience. ZeroNorth and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , which is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Youtube, Vimeo, Linkedin, Google, Meta Decline all non-necessary cookies At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumbai, New York, San Diego, Singapore, Sofia, and Tokyo. We are leading the industrys green transition, enabling our partners to leverage data for actionable decarbonization efforts. Vessel Performance Claims Manager at ZeroNorth As the Vessel Performance Claims Manager at ZeroNorth, youll lead the success of our maritime claims services, playing a pivotal role in accelerating our customers digitalization and sustainability goals through ZeroNorths technology. This position sits within our Professional Services team, reporting directly to the VP / Global Head of Professional Services. Youll lead a team of Claims analysts and specialists, acting as a trusted advisor to both internal and external stakeholders. Youll be the crucial link between our Product and Customer Success teams and our customers, ensuring market intelligence and client feedback directly influence product development. Beyond leading your team, youll also be instrumental in handling complex vessel performance claims, assisting product enhancements, and engaging directly with customers on claims-related disputes. This is a unique opportunity to drive impact at the intersection of technology, commercial performance, and sustainability in the global maritime industry. Key responsibilities: Build, lead, and mentor a high-performing team of performance claims analysts and specialists. Establish efficient workflows, clear responsibilities, and robust delivery standards for claims handling. Oversee the end-to-end handling of performance claims, ensuring accuracy, timeliness, and commercial soundness. Act as a senior point of contact for customers in claims discussions, pushbacks, and escalations. Provide strategic guidance to Customer Success and Sales teams on complex vessel performance issues. Collaborate closely with the Product team to enhance claim-related tooling, reporting features, and define new value-driven services. Support the drafting and review of legal responses for underperformance claims and advise on CP terms and legal interpretation. Define and track service KPIs, supporting continuous improvement and best practice sharing within the team. Qualifications: Around 5 years of shore-based shipping industry experience, ideally in performance claims, operations, or maritime legal advisory. Proven leadership or key management experience within a technical or legal team in a performance-focused setting. Proficiency in digital technologies and data-driven tools, with a strong ability to quickly learn and effectively utilize new tech products. Strong project management skills, demonstrated by a track record of successfully leading complex initiatives. Solid legal knowledge of Charter Party (CP) clauses and their practical interpretations. Excellent communication and interpersonal skills, facilitating effective engagement with diverse stakeholders. Demonstrated ability to work efficiently and collaboratively in a cross-functional environment, even under high workload. Willingness to travel as required and operate across varying shifts or time zones to meet global business needs. About ZeroNorth At ZeroNorth, we aim to make global trade sustainable by steering the maritime industry toward zero emissions. Using advanced technology and trusted data, our platform delivers real-time insights to optimize operations and align commercial success with environmental impact. We partner with customers on their journey toward sustainability, solving complex challenges and empowering informed decisions that benefit both the planet and their bottom line. Our culture thrives on growth, inclusion, and collaboration. We value honesty, trust, and the unique contributions of every team member, driving meaningful change together. Lets make global trade green. Our Workspace & Culture As ZeroNorth continues to grow, our leadership in shipping digitalization only strengthens. We firmly believe that unity drives progress. With a team composed of the industry s most inventive minds, tech enthusiasts, and visionary thinkers, we foster a culture where collaboration is paramount, deeply rooted in the core of our mission. Located in the vibrant heart of Copenhagen, our state-of-the-art headquarters is more than just a workspace; its a symbol of our commitment to teamwork, valuing insights over hierarchy, and embracing adaptability. As we navigate our growth and respond to the evolving needs of our team, we fully support a dynamic work environment, offering both in-house and remote work options. About ZeroNorth At ZeroNorth, were on a mission to make global trade greener every day. In a world where regulations, geopolitical shifts, and environmental concerns shape the maritime industry, we aim to create positive impact and drive towards zero emissions. Data-Driven Impact Data is our compass. In a constantly changing world, we rely on data for truth. By combining innovative technology, expertise, and massive data sets, our platform ensures seamless information flow from ship to shore, serving as a single source of truth throughout the value chain. Partnering for Success We re with our customers every step of the way, supporting their journey towards sustainable and digital excellence. Our team is dedicated to solving complex problems and aligning commercial success with sustainability. True success means empowering our customers to make decisions that benefit both profit and the planet. Together, we can make global trade green. Let s recruit together and find your next colleague.
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Pune
Work from Office
Purchase Requisition Specialist, ACHNET Demo, 1 - 3 years, Pune, India - On-site - ACHNET Are you sure you want to cancel? Are you sure you want to cancel this Profile? You can always come back later Go Back Yes, Cancel Edit Profile The first thing people see Adjustable in settings Access Denied You do not have permission to access the Talent Management menu. This section is restricted to Admins and Editors only. If you believe you should have access, please contact your administrator for assistance. Close YOUR BROWSER IS NOT SUPPORTED To view this experience, please upgade to the latest one of these browsers Purchase Requisition Specialist to apply! DESCRIPTION Purchase Requisition Specialist Location: Pune, India - On-site Hiring Company Name: ACHNET Demo Hiring Company Location: San Ramon, CA, USA Job Type: Full-Time Experience Level: Entry-Level (1-3 years) Job Overview: The Purchase Requisition Specialist will serve as the primary point of contact between internal business owners and the Procurement team. This role is responsible for managing data related to the organizations procurements. The Purchase Requisition Specialist will initiate and process requisitions, ensuring their accuracy and completeness, while coordinating and communicating with various departments. This position also involves acknowledging the receipt of purchases, reconciling invoices, updating internal documentation, and assisting in financial and business reconciliations. Key Responsibilities: Initiate and process purchase requisitions accurately and efficiently. Collaborate with internal stakeholders to gather necessary information for requisitions. Ensure all requisitions comply with company policies and procedures. Acknowledge receipt of purchased items and verify against purchase orders. Reconcile invoices and resolve any discrepancies. Maintain and update internal documentation related to procurement activities. Assist in financial and business reconciliations as required. Educational Qualifications: Bachelors degree in Business Administration, Finance, or a related field is preferred. Must-Have Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage time effectively. Understanding of procurement processes and procedures.
Posted 2 months ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
About AiDASH AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty . Learn more at www.aidash.com We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of America s Best Startup Employers. We are also proud to be one of the few climate software companies in Time Magazine s America s Top GreenTech Companies 2024 . Deloitte Technology Fast 500 recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow! The Role We re looking for a Senior Engineering Manager, DevOps to lead our efforts in building secure, scalable, and resilient infrastructure. This role blends deep technical expertise with strategic leadership in DevOps and Compliance/DevSecOps. You llbe responsible for our cloud infrastructure and compliance programs - owning everything from infrastructure automation and observability to security and regulatory readiness. In this role, you will directly manage both the DevOps and Compliance teams, working cross-functionally to strengthen system reliability, support engineering velocity, and uphold the trust of our customers and partners. How you ll make an impact: Lead and grow a high-performing team spanning DevOps, Infrastructure, and Compliance Own the architecture, scalability, and security of our cloud infrastructure (AWS) Champion DevSecOps best practices by embedding security into every part of the development lifecycle Manage and evolve CI/CD pipelines to ensure fast, safe, and reliable software delivery Drive infrastructure automation and self-service tooling to empower developer productivity Oversee compliance programs (e.g., SOC 2, ISO 27001), working closely with auditors and internal stakeholders Implement and enforce controls to meet security and regulatory requirements Partner with Engineering, Product, Security, and Legal teams to align infrastructure and compliance efforts with business priorities Monitor system health and lead incident response and postmortem processes Track key metrics to assess infrastructure reliability, security posture, and compliance status What we re looking for: 10+ years of engineering experience with at least 3+ years in a DevOps or infrastructure leadership role Proven success leading both DevOps and Compliance or Security Engineering teams. Deep expertise in cloud infrastructure (AWS preferred), container orchestration (e.g., Kubernetes), and infrastructure as code (e.g., Terraform) Strong background in CI/CD systems, observability tooling, and SRE practices. Experience with compliance frameworks like SOC 2, ISO 27001, or FedRAMP and managing external audits Demonstrated ability to build cross-functional partnerships and drive organization-wide initiatives Excellent communication, leadership, and stakeholder management skills We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
Posted 2 months ago
8.0 - 13.0 years
50 - 70 Lacs
Gurugram, Bengaluru
Work from Office
About AiDASH AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty . Learn more at www.aidash.com We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of America s Best Startup Employers. We are also proud to be one of the few climate software companies in Time Magazine s America s Top GreenTech Companies 2024 . Deloitte Technology Fast 500 recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow! How youll make an impact: Design, develop and deploy scalable distributed systems. Implement scalable and resilient distributed systems, with a high amount of fault tolerance, availability & reliability. Lead and deliver critical projects that make our systems more robust, which increases the value proposition for the customers. Understanding the business and product requirements, and help the team to make design choices which can easily be extended to handle future evolution of business cases. Defining the framework and working with a talented set of engineers to implement the most optimal architectural patterns, and defining the coding standards. Helping the team with HLD & LLD review and code reviews to make the codebase more maintainable. Build tools that improve engineering productivity. Refactor service to improve code quality, runtime efficiency and resource optimisation. Working with stakeholders, including Engg, design, product, and executive teams and assisting them with technical perspectives and solving product related queries. Evolve AiDash architecture as we continue to scale. Monitor, analyze, and optimize system performance and resource utilization. Stay updated with the latest advancements in distributed systems technologies and methodologies. What were looking for: 8+ years of experience designing and building scalable, extensible & performant products/components. Demonstrated skills and understanding of microservices and systems design. Hands-on experience in evolving tech stack and in-depth knowledge of system internals. Sound understanding of Java and Spring Boot/ Python/Go. Unit test cases, code quality & coverage. An extremely good working knowledge of relational database systems (PostgreSQL/MySQL) or NoSQL databases such as MongoDB. Experience in designing, developing and maintaining Restful APIs, GRPC. Operational experience with Docker, Kubernetes and AWS. Knowledge of performance optimisation techniques, including load testing, profiling, and the ability to identify and resolve bottlenecks in backend systems. Sound understanding of VAPT analysis and potential resolutions, making the system more secure. Mentoring a team of dynamic engineers inculcating a culture of technical excellence. Any prior experience working with GIS data and Shapefiles would be a plus. We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
Posted 2 months ago
2.0 - 5.0 years
10 - 14 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description We are seeking a highly skilled and versatile AI/ML Engineer to join our growing team. This role combines expertise in machine learning with semantic technologies to build intelligent systems that understand, reason, and interact with structured and unstructured data. You will work on projects involving knowledge graphs, ontologies, natural language processing, and AI model integration to power next-generation applications. Key Responsibilities: Build and maintain knowledge graphs using tools like RDF, OWL, SPARQL, and graph databases (e.g., Neo4j, Amazon Neptune). Develop and deploy machine learning models for entity recognition, relationship extraction, and semantic search. Integrate LLMs with semantic systems to enhance reasoning, retrieval, and contextual understanding. Implement retrieval-augmented generation (RAG) pipelines using vector embeddings and semantic indexing. Collaborate with data scientists and engineers to build scalable pipelines for semantic data processing. Develop APIs and services to expose semantic capabilities to downstream applications. Ensure data quality, consistency, and alignment with business ontologies and metadata standards. Utilize vector embeddings to improve data processing and semantic search capabilities. Develop and manage infrastructure as code using Terraform. Administer and optimize Azure cloud resources and services. Required Qualifications: Bachelor s or Master s degree in Computer Science, AI, Data Science, or a related field. Strong programming skills in Python and experience with libraries such as spaCy, Transformers, or scikit-learn. Experience with semantic technologies: RDF, OWL, SPARQ. Proficiency in knowledge graph construction and graph databases (e.g., Neo4j, Amazon Neptune). Familiarity with LLMs and NLP techniques for semantic enrichment and understanding. Experience with vector databases and embedding models for semantic search. Strong understanding of data modeling, metadata management, and data integration. Proficiency in Terraform and one or more cloud platforms ((Azure, AWS, GCP)). Familiarity with DevOps practices and tools. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Preferred Qualifications (Nice to Have): Experience with containerization technologies like Docker and Kubernetes. Familiarity with data catalog tools such as Informatica, Azure Catalog, Alation, or Collibra. Exposure to AI/ML platforms like Azure AI Foundry or Amazon Bedrock. Exposure to multi-modal AI systems and agentic AI frameworks. What We Offer: Competitive salary and benefits package. Access to cutting-edge AI and semantic technologies. Opportunities to work on impactful, knowledge-driven AI systems. A collaborative and intellectually curious team culture. Continuous learning and professional development support. Skills Compensation The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the EEO is the Law poster click here . This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click here . This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Posted 2 months ago
0.0 - 2.0 years
1 - 4 Lacs
Pune
Work from Office
DESCRIPTION Purchase Requisition Specialist Location: Pune, IND - On-site Hiring Company Name: ACHNET Demo Hiring Company Location: San Ramon, CA, USA Job Type: Full-Time Experience Level: Entry-Level (0-2 years) Job Overview: The Purchase Requisition Specialist will serve as the primary point of contact between internal business owners and the Procurement team, managing and maintaining data related to the organizations procurement activities. This role is responsible for initiating and processing purchase requisitions, ensuring accuracy and completeness, while facilitating communication and coordination across various departments. The specialist will also oversee the acknowledgment of purchase receipts, reconcile invoices, update internal documentation, and assist with financial and business reconciliations. Key Responsibilities: Initiate and process purchase requisitions accurately and efficiently. Verify the accuracy and completeness of all requisition details, including vendor information, item descriptions, and pricing. Collaborate with internal stakeholders to clarify requirements and resolve any discrepancies. Acknowledge and track the receipt of purchased goods or services. Reconcile invoices against purchase orders and receipts, resolving any discrepancies. Maintain and update internal documentation related to procurement processes and transactions. Assist in financial and business reconciliations as needed. Educational Qualifications: Bachelors degree in Business Administration, Finance, or a related field is preferred. High school diploma or equivalent is required. Must-Have Skills: Strong attention to detail and accuracy. Excellent organizational and time-management skills. Effective communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to work independently and as part of a team. Good-to-Have Skills: Experience with procurement or purchasing processes. Familiarity with ERP systems (e.g., SAP, Oracle, etc.). Knowledge of accounting principles. Experience with invoice processing. Analytical skills and problem-solving abilities. Pay Rate/Salary: Competitive, commensurate with experience. Number of Openings: 1 QUALIFICATIONS Must Have Skills Attention to detail Accuracy Organizational skills Time-management Communication Interpersonal skills Microsoft Excel Microsoft Word Microsoft Outlook Independent work Teamwork Good To Have Skills Procurement Purchasing ERP SAP Oracle Accounting Invoice processing Analytical skills Problem-solving Minimum Education Level High School or Equivalent Years of Experience 0-2 years
Posted 2 months ago
6.0 - 8.0 years
7 - 8 Lacs
Mumbai
Work from Office
Nium, the Leader in Real-Time Global Payments Nium , the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Niums growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance - independent of geography. The company is co-headquartered in San Francisco and Singapore. About the Role : As a Senior Analyst, you will be working for direct clients of NIUM. You will be responsible for advising the business on all compliance matters and ensuring the regulatory requirements for Singapore are met. In addition, this team is also responsible for client onboarding, Transaction Monitoring, and for the detection and prevention of financial crime including, money laundering, and terrorist financing. Key Responsibilities : Review, assess and maintain AML/CFT policies, procedures, and controls in accordance with MAS regulatory requirements. Provide advisory on Regulatory Compliance and AML CFT related requirements for new Product and Business use cases. Assist in to improve and streamline end to end compliance operational processes through automation and technology. Use technology and machine learning to build capabilities to scale. Ensure all Client Due Diligence requests and activities, including review of clients profile, risk rating, name screening, verification of documentations during the clients lifecycle are resolved within agreed timeframes, and any issues or bottlenecks that arise are escalated in a timely manner. Perform periodic, trigger, and ad hoc AML reviews on clients profile, and ensure that adverse news hits and increased risk factors have been appropriately identified and escalated in accordance to company s procedures and regulatory requirements. Perform transaction monitoring review on accounts/ transactions highlighted for review. Review, assess and resolve name screening alerts on a timely basis. Prepare Suspicious Transaction Report (STR) for suspicious transactions. Conduct country specific risk assessment highlighting control gaps, and working with stakeholders to ensure remediation is completed timely. Ensure proper regulatory and AML/CFT reporting to the MAS. Prepare reports to Senior Management and Compliance Committees. Lead the roll out and ongoing management of the Compliance Training Framework . Participating in Compliance or business-driven projects, including regulatory developments and strategic initiatives. Requirements: At least 6-8 years experience within regulated companies, in compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.) Good understanding of the Payments/Fintech industry. Knowledge and experience (preferably within Payments/Fintech) ACAMS/ICA certified (preferably). Strong analytical skills with experience in problem solving and being able to implement and deliver solutions. Demonstrate clear sense of accountability in performing the role and a positive demeanor. Ability to identify inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology. Able to prioritize quickly and meet deadlines even under pressure. Strong stakeholder management and communication skills. Team player with strong collaborative qualities, including some previous experience (or willingness) to build, lead and motivate a team. Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally). Fluent English. Flexibility to work outside normal office hours and in rotational shifts to support operational requirements. What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. - 2022 Great Place To Work Certification - 2023 CB Insights Fintech 100 List of Most Promising Fintech Companies . - CNBC World s Top Fintech Companies 2024. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. For more detailed region specific benefits : https: / / www.nium.com / careers#careers-perks For more information visit www.nium.com Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com / privacy / candidate-privacy-notice .
Posted 2 months ago
12.0 - 17.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Position Title: Manager HR Ops- GR-04199084- JR153202 Job Family: HRS > HR Operations Shift: Job Description: Job Title Manager HR Ops Requirement Type Full-Time Employee Job Location Bengaluru Requirement Level I12 Hiring Manager Director Global HR Service Delivery Primary Skill HR Ops India Business Corporate Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION You will be aligned with our Human Resources department and help us in the function that is crucial for the organization that deals with the people and their queries which includes pre onboarding, background check performance management, HR Ticketing, exit, moreover entire employee life cycle from hire to retire and organization development and culture. You will be part of HR Operations team which is responsible for providing backend HR services to business, and is required to complete varied tasks in this area and operate within set guidelines under the direction of the Talent Center Policies on Employee life cycle You will be managing all the automation work from HR Ops perspective for India region. The role exercises consistent judgement and discretion with work directly related to management policies and the general operations of the business JOB RESPONSIBILITY Responsible for developing and directing the service-related activities for the HR Solutions contact center (Associate Resource Center). Primary duties may include, but are not limited to: Designs, develops, and implements customer service programs with a focus on service excellence and customer satisfaction. Partners with HR Solutions leaders and HR Business Partners to coordinate coverage, develop special training, and support HR business objectives. Identifies opportunities to enhance processes and associate communications to positively impact call and email volumes. Develops and implements complaint resolution procedures and ensures area is appropriately trained and staffed to respond to fluctuations in call and email volume. Develops short and long-term customer service objectives and monitors procedures to ensure these are met. Hires, trains, coaches, counsels, and evaluates performance of direct reports QUALIFICATION MBA in Human Resource EXPERIENCE 12+ years of relevant experience and 5 years of leadership experience; or any combination of education and experience, which would provide an equivalent background. SKILLS AND COMPETENCIES Strong analytical skills and proficiency working in HR operations for India region. Excellent negotiation, communication, and interpersonal skills. Experience with entire process of pre onboarding, onboarding, background checks, exits, HR ticketing system, problem solving & HR compliance. Knowledge of industry trends and market dynamics. Ability to work collaboratively in a team-oriented environment. THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom. Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center. EQUAL OPPORTUNITY EMPLOYER Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Job Type: Full time
Posted 2 months ago
10.0 - 15.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Position Title: HRSS - Manager - BF - 00385859 - JR154075 Job Family: HRS > HR Operations Shift: Job Description: Job Title Manager HRSS Requirement Type Full-Time Employee Job Location Bangalore Requirement Level Manager Hiring Manager Director - Global HR Service Delivery (IND) Primary Skill Data management/ US HR Operations/ Talent Acquisition Business Corporate Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION The Manager - HRSS, has overall responsibility for the design and successful delivery of HR transactional processes, as well as leading the progression of the team and the broadening of the scope of services provided. Lead process transitions for HRSS, design, process, governance, SLAs, implementation and managing operations Meet expectations of key stakeholders - Partnership to ensure that smooth transition and subsequent operations Drive standardization and build efficiencies Oversee HRSS team and deliver services in an accurate and timely manner Partner with HR/COE leaders to ensure processes are well documented and associates well trained Provide effective financial management and demonstrate value creation JOB RESPONSIBILITY Ensure that all HR Activities are integrated into HRSS Team Lead projects for the integration and transfer of identified services into the HRSS, incl. process analysis, harmonization activities, resource planning, negotiation of KPI/SLA agreements, communication and change management activities with relevant stakeholders Drive quality management and ensure service stabilization, to include conducting and the documentation of process, as well as identification of improvement and optimization opportunities Support design, redesign and ongoing improvement of HRSS processes in close cooperation with Global Process Experts Develop and manage a strong team to deliver operational excellence Ensure key operational and customer performance targets are met Ensure compliance and regulatory requirements are met Drive controls including metrics, quality assurance, and capacity planning; drive innovation in process excellence Actively identify and manage risks that could impact delivery of services per SLAs Direct management responsibility of associates in HRSS including performance management, talent succession, & annual reviews QUALIFICATION Bachelors degree in any discipline with 10+ years in HR Data Management / HR Operations experience Proficient Workday functional user for Core HR modules Proficient with Microsoft products (Word, Excel, Power point, Power BI) Organizational and prioritization skills will be essential in maintaining high service levels Ability to work in fast-paced environment and handle a high volume of requests in an effective and timely manner. EXPERIENCE At least 14+ years overall experience and at least 6+ years in Workday HCM Functional knowledge of Workday Core HR module Experience with working with Global HR Data, particularly US and SLP Knowledge of HR lifecycle processes SKILLS AND COMPETENCIES Strong attention to detail Excellent communication skills Sense of urgency Critical thinking Time management THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. We ensure a conducive environment that maximizes growth and well-being. We encourage diversity and inclusivity and are proud to be an equal opportunity employer. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom. Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center. EQUAL OPPORTUNITY EMPLOYER Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Job Type: Full time
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram, Bengaluru
Work from Office
Position Title: Java Full Stack - Software Engineer II - GR - 39362-68736 - JR153695 Job Family: IFT > Engineering /Dev Shift: Job Description: JOB DESCRIPTION Job Title Software Engineer Requirement Type Full-Time Employee Job Location Bangalore/Gurugram Requirement Level Associate Hiring Manager Team Lead Primary Skill Java 8 , Angular 7 or above HTML5 , CSS3 or above, Bootstrap, AWS Business Health Services Platform Skill Category Super Niche ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers . Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Developer, who will be responsible for all design requirements for our leader communications. The incumbent will report to Manager - Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed. JOB RESPONSIBILITY Candidate should be good in both Backend side and Front-end side as well. Build front end of applications through appealing visual design Experience in writing SQL queries is must. Candidate should be good at understanding, analyzing and developing the business requirements and should be able to deliver them with in the given time Candidate should have good problem-solving skills. Good knowledge on Agile and Software Development Life Cycle (SDLC) process. Candidate should be able to contribute at Individual level and Team Level. Should be able to communicate with the business team for requirements gathering and providing solutions for the same. QUALIFICATION B.Tech /B.E /MCA EXPERIENCE 2.5+ years experience as a full stack developer 2 - 4 working years of strong experience on Java 8, Angular 7 or above SKILLS AND COMPETENCIES 2.5+ years experience as a full stack developer 2+ working years of strong experience on Java 8, Angular 7 or above Working knowledge on HTML5, CSS3 or above, Bootstrap. Strong experience on Spring MVC, Spring Core, Spring Data JPA/Hibernate/JPA, Spring Boot, Spring Transactions, Spring Security. Experience on Oracle Database SQL Developer or any SQL tools and should be good at writing SQL Queries Strong experience on developing web services (RESTFUL Web services/API s) using Java. Good Communication and Teamwork skills. Good to have knowledge on AWS, React Js, Node Js, Java Script. THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer : Offered designation titles differ* Job Type: Full time
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram, Bengaluru
Work from Office
Position Title: Java Full Stack - Senior Software Engineer II - GR - 39360 - 68729 - JR153699 Job Family: IFT > Engineering /Dev Shift: Job Description: OB DESCRIPTION Job Title Senior Software Engineer Requirement Type Full-Time Employee Job Location Bangalore/Gurugram Requirement Level Sr. Associate Hiring Manager Team Lead Primary Skill Java 8 , Angular 7 or above HTML5 , CSS3 or above, Bootstrap, AWS Business Health Services Platform Skill Category Super Niche ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers . Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Developer, who will be responsible for all design requirements for our leader communications. The incumbent will report to Manager - Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed. JOB RESPONSIBILITY Candidate should be good in both Backend side and Front-end side as well. Build front end of applications through appealing visual design Experience in writing SQL queries is must. Candidate should be good at understanding, analyzing and developing the business requirements and should be able to deliver them with in the given time Candidate should have good problem-solving skills. Good knowledge on Agile and Software Development Life Cycle (SDLC) process. Candidate should be able to contribute at Individual level and Team Level. Should be able to communicate with the business team for requirements gathering and providing solutions for the same. QUALIFICATION B.Tech /B.E /MCA EXPERIENCE 4.5+ years experience as a full stack developer 4+ working years of strong experience on Java 8, Angular 7 or above SKILLS AND COMPETENCIES 4.5+ years experience as a full stack developer 4+ working years of strong experience on Java 8, Angular 7 or above Working knowledge on HTML5, CSS3 or above, Bootstrap. Strong experience on Spring MVC, Spring Core, Spring Data JPA/Hibernate/JPA, Spring Boot, Spring Transactions, Spring Security. Experience on Oracle Database SQL Developer or any SQL tools and should be good at writing SQL Queries Strong experience on developing web services (RESTFUL Web services/API s) using Java. Good Communication and Teamwork skills. Good to have knowledge on AWS, React Js, Node Js, Java Script. THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer : Offered designation titles differ* Job Type: Full time
Posted 2 months ago
3.0 - 6.0 years
9 - 13 Lacs
Mumbai
Work from Office
As a Staff Engineer - DevOps you will maintain, manage and improve day-to-day operations that keep our platform secure and available What will you do: Execute standard operating procedures designed to ensure platform security and availability- Recommend and implement improvements towards standard operating procedures- Execute planned stories where the implementation is straightforward- Participate in platform architecture development discussions- Work with members from rest of the engineering team and customer success- Work with vendor support teams to solve issues What are we looking for? Must have: - BS/MS degree in Computer Science or a related field from a premier institute with top grades or equivalent practical experience. - 5+ years of hands-on experience in DevOps, with a focus on Azure cloud infrastructure and tools. - Infrastructure as Code (IaC): Proven experience in provisioning and managing infrastructure using Terraform or Bicep in production environments. - On-Call Support: Hands-on experience with production incident handling and being part of on-call rotations. - Containerization: Expertise in packaging and deploying applications using Docker. - Familiarity with orchestrating containers using Azure Kubernetes Service (AKS) or Kubernetes. - CI/CD Pipelines: Experience in automating build and deployment pipelines using tools like Azure DevOps, Jenkins, Bamboo, or TeamCity. - Monitoring & Observability: Experience in implementing and managing monitoring systems like Azure Monitor, Prometheus, Grafana, or equivalent tools to ensure service health. - Web Servers: Experience with HTTP web servers such as Apache, Nginx, Tomcat, or Jetty. - Networking Concepts: Solid understanding of at least four of the following:DNS mechanics and configurationTCP handshake process IPtables filteringTCP states and their significance Analyzing TCP trafficRouting, switching, subnets, VPN, and NAT. - Configuration Management:Hands-on experience with at least one configuration management tool such as Ansible, Puppet, Chef, or Salt. - Azure-Specific Expertise:Practical experience in provisioning, maintaining, and managing at least five of the following Azure resources:Virtual Networks (VNets), Gateways, Subnets, Route Tables, and Network Security Groups. - Azure Scale Sets, Virtual Machines, and Auto Scaling configurations.Azure Batch and job management (Pools, Jobs, and Applications).Azure Blob Storage and policies.Azure DevOps Pipelines (CI/CD). - Azure Role-Based Access Control (RBAC) and Identity Management. - Application Gateway and Load Balancers. - Linux Systems Administration:Proficiency in managing packages and configurations on GNU/Linux distributions: Installing packages, configuring services, managing service states, debugging startup issues, and analyzing system logs. - Familiarity with disk management and debugging.Understanding of at least one init system (eg, system, Upstart). - HTTP Protocols:Knowledge of HTTP headers, request/response lifecycle, and troubleshooting. - Soft Skills:Strong communication and collaboration abilities.Effective articulation of issues with team members and external vendors/support personnel. - This role requires a proactive individual with a deep understanding of Azure DevOps practices, strong technical foundations, and excellent problem-solving skills. Good to Have: - Proficient in one coding language preferable Golang or Java - Microsoft Certified: DevOps Engineer Expert Who will you'report to: Director - DevOps Measure of Success: - Timely execution of assigned stories / task / bugs - Understanding of standard operating procedures - Ability to clearly communicate issues to interested parties - Demonstrate continuous learning by successfully passing applicable certifications Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity
Posted 2 months ago
3.0 - 6.0 years
6 - 11 Lacs
Mumbai
Work from Office
As a Senior Visual Designer, you will be working on a variety of projects and collaborate with cross-functional teams to create compelling visuals, presentations and marketing collaterals. What will you do : - Design visually engaging design assets like presentations, case studies, reports and infographics that communicate complex ideas effectively - Collaborate with stakeholders to understand project requirements and objectives - Conceptualize and create design concepts, graphics, data visualizations and layouts for presentations - Ensure brand consistency and adherence to brand guidelines in all design projects - Incorporate feedback from stakeholders to refine designs and meet project requirements - Manage multiple projects simultaneously and meet deadlines What are we looking for ? Must have: - Bachelors degree in Graphic Design, Visual Communication, or a related field - Proven experience as a Visual Designer or similar role - Proficiency in design software such as Adobe Creative Suite (Illustrator, InDesign),Microsoft PowerPoint, Google slides and figma - Strong understanding of layout, typography, and visual hierarchy - Excellent communication and collaboration skills - Ability to work independently and as part of a team - Strong attention to detail and ability to multitask Good to have: - Knowledge of generative AI - Knowledge of animation and how to effectively use it for presentations Measures of Success : - Delivering creatives within stipulated timelines - Brand compliance and consistency in designs across platforms - Happy stakeholders Who will you'report to : Manager - Design Why join us ? - Be a part of a global growth stage startup - Work in a fast-paced, dynamic environment where your contribution matters - You are passionate about technology and its impact on the high growth mobile technology space - Innovate at scale, with learning opportunities
Posted 2 months ago
2.0 - 7.0 years
7 - 8 Lacs
Mumbai
Work from Office
As a Senior Customer Success Engineer, you will be the first point of contact for any technical and/or non technical issues that the customers face with our product. This role involves debugging technical issues including mobile apps, and troubleshooting issues related to the integration of our SDK. (Android, iOS, and Web platforms). You will be dealing with customers across the globe, hence, an opportunity to articulate a solution and workaround with all our customers. In this role, you will have the unique opportunity to own the issue till closure without dropping the ball in between. What will you do: - Provide efficient and accurate technical assistance to ensure customer satisfaction. - Provide escalated technical and triage support for other teams. - Actively contribute to our online support documentation. - Work closely with Engineering, Product, and Customer Success teams. - Help define and execute support team processes. - Leverage product expertise and technical knowledge to delight customers. - Responsible for responding to customer emails and driving excellent customer experience. What are we looking for? Must have: - Engineering degree (Computer Science preferred) - 2+ years of programming experience (API/ Web/ Mobile). - Strong basics and concepts of any programming language - Excellent communication skills & strong customer focus. - Proven analytical / problem-solving ability. - Ready to work in shifts as per the requirements of the company. Good to have: Behavioral Competencies: -Listens actively, is responsive, accepts feedback graciously -Has a clear and we'll-structured thought process and communicates effectively -Gives feedback to Managers Functional Competencies: -Delivers outcomes & resolutions on time, accurately and independently. -Ability to control emotions in the face of challenging situations Technical knowledge: - Knowledge of multiple Mobile Development (Android, iOS, Hybrid) is required. Measures of Success: - Customer Satisfaction CSAT Score/ Periodic Feedback from customers - First-time resolution rate - Adherence to support SLAs - Quality of response Who will you'report to: Manager - Global Support Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity
Posted 2 months ago
0.0 - 2.0 years
4 - 5 Lacs
Mumbai
Work from Office
As a Customer Success Engineer, you will be the first point of contact for any technical and/or non technical issues that the customers face with our product. This role involves debugging technical issues including mobile apps, and troubleshooting issues related to the integration of our SDK. (Android, iOS, and Web platforms). You will be dealing with customers across the globe, hence, an opportunity to articulate a solution and workaround with all our customers. In this role, you will have the unique opportunity to own the issue till closure without dropping the ball in between. What will you do: - Provide efficient and accurate technical assistance to ensure customer satisfaction. - Provide escalated technical and triage support for other teams. - Actively contribute to our online support documentation. - Work closely with Engineering, Product, and Customer Success teams. - Help define and execute support team processes. - Leverage product expertise and technical knowledge to delight customers. - Responsible for responding to customer emails and driving excellent customer experience. What are we looking for? Must have: - Engineering degree (Computer Science preferred) - Programming experience (API/ Web/ Mobile) preferably in Android or iOS - Strong basics and concepts of any programming language - Excellent communication skills & strong customer focus. - Proven analytical / problem-solving ability. - Ready to work in shifts as per the requirements of the company. Good to have: Behavioral Competencies: - Listens actively, is responsive, accepts feedback graciously - Has a clear and we'll-structured thought process and communicates effectively - Gives feedback to Managers Functional Competencies: - Delivers outcomes & resolutions on time, accurately and independently. - Ability to control emotions in the face of challenging situations Technical knowledge: - Knowledge of multiple Mobile Development (Android, iOS, Hybrid) is required. Measures of Success: - Customer Satisfaction CSAT Score/ Periodic Feedback from customers - First-time resolution rate - Adherence to support SLAs - Quality of response Who will you'report to: Manager - Global Support Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity
Posted 2 months ago
5.0 - 8.0 years
13 - 18 Lacs
Mumbai
Work from Office
As a DevOps Team Lead, you will play a crucial role in leading our Infrastructure team. You will be responsible for overseeing a team of 4-6 engineers and driving the end-to-end lifecycle of Infrastructure operations, focusing on prototyping, security, provisioning, maintenance, and de-provisioning. Your primary mission will be to innovate within AWSs platform, optimize operational efficiency, and minimize costs while ensuring robust and scalable infrastructure solutions. What will you do: - Infrastructure Ownership: Manage the development, security, and maintenance of CleverTap s cloud infrastructure, ensuring compliance and reliability. - Cross-Functional Collaboration: Partner with product managers, designers, and stakeholders to align on project goals and deliverables. - Operational Excellence: Oversee incident management, monitor KPIs, and drive consistent performance and uptime. - End-to-End Delivery: Lead PoCs, manage the full lifecycle of features and fixes, and support recruitment and onboarding as needed. What are we looking for? Must have: - Education & Experience: bachelors/masters in Computer Science or related field with 5-8 years of experience managing internet-scale infrastructure. - Cloud & Security Expertise: Deep knowledge of AWS networking, security, and cloud compliance best practices. - Leadership & Collaboration: Proven experience leading 4-6 engineers and collaborating effectively across functions. - DevOps & Tooling Proficiency: Skilled in CI/CD (Bamboo, GitHub Actions), monitoring/logging (Prometheus, Grafana, Splunk), and scripting (Python, Bash). - Problem-Solving & Growth Mindset: Strong analytical skills, excellent communication, and a passion for innovation and new technologies. Good to have: Scalable Systems Expertise: Experience with internet-scale applications, complex cloud architectures, and performance optimization. Reliability & Availability: Proven ability to ensure high availability and minimal downtime in mission-critical environments. IaC Proficiency: Skilled in Infrastructure as Code using tools like Terraform, CloudFormation, or similar. Who will you'report to: Director - DevOps Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity
Posted 2 months ago
3.0 - 6.0 years
12 - 14 Lacs
Bengaluru
Work from Office
-You will be responsible for providing complete technical solutions to the customers for CleverTap product integration with the customers system. -Health checks for all existing issues of their quota of customers -Customer calls in order to understand and solve their problems and use cases-Liaise with internal teams in order to resolve issues or create solutions in order to drive adoption What will you do : -Partnering with the Customer Success Team, to own the relationship with customers technical team for the assigned accounts. -Assist with product integration, provide solutions to implement Use Case, ensure performance and data sanity. -Attend customer queries, inquiries, tickets and resolve them to enable usage of CleverTap product by the client through the complete lifecycle. -Participate in technical discussions with the customer to identify use cases, technical enhancements in the product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc) -Document technical requirements create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes What are we looking for ? Must Have: - 3-6 years of experience in Technical Support/Technical Account management/Technical Onboarding role - Excellent communication (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome -Work internally to drive teams in order to create workable solutions for the client -Experience with mobile development - any of the following Android, iOS, React Native-Experience with web development Good to Have: -Experience in a customer-facing role involving technical problem solving, product implementation, technical support in B2B SaaS, Mobile, API, or Web-based technologies -Experience with web development Measures of Success: -Platform audits and health checks -Product adoption - breadth and depth
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1693_JOB Date Opened 24/01/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Storage services(DAS Administraion) City Mumbai Province Maharashtra Country India Postal Code 400008 Number of Positions 4 Roles & Responsibilities: Primary Skills: EMC Isilon Secondary Skills: Pure Storage, Qumulo, Brocade & Cisco, EMC VNX, NetApp, IBM V7K, HP, EMC Unity Experience to Install, Configuration, Administration & Maintenance of EMC Isilon, Pure Storage, Brocade & Cisco. Alert and resolve any performance issues and notify end-users Responsible for planning and execution of the storage installation Perform any host-level tasks need to access new storage Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Execute across-site replication of significant DR data. Oversee IO performance of production along with development of databases LUNs. Provide architecture as well as performance recommendations to DBAs and Ops. Conduct bottleneck evaluation to identify performance issues. Develop and maintain records for entire storage as well as FC systems Good knowledge and understanding on scripting, automation Good knowledge on Storage provisioning, Host groups, Lun Masking, Tiering, Data migration Good knowledge and understanding on data replication Good Knowledge and understanding of Management Tools as well as ServiceNow Candidate should be knowing basic troubleshoooting of software Diva-Archive Candidate should be having good knowledge on stornext,Quantum,TS4500 and TS3500 tape libraries Good communication skills and ready to work in 24x7 support check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 2 months ago
12.0 - 15.0 years
12 - 16 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1743_JOB Date Opened 16/03/2023 Industry Technology Job Type Work Experience 12-15 years Job Title API Architect City Mumbai Province Maharashtra Country India Postal Code 400705 Number of Positions 2 Experience of 12+ years in Software Engineering and at least 3+ years on API Architecture. Career growth from developer to designing and architecture API platforms. With exposure to application integrations, API Architecture and private Cloud VMWare and knowledge of public Cloud Azure/AWS. Experience with designing and implementing API based platforms and architecture for Similar scale and domain organizations. Knowledge of integration products like IBM IIB, IBM Gateway, API Gateways Exposure to application integrations, API micro services architecture BFSI domain experience preferred check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 2 months ago
3.0 - 5.0 years
7 - 8 Lacs
Navi Mumbai
Work from Office
Openings for System Admin Location : Ghanoli Qualification : Graduate Experience : Min 3+ years Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in
Posted 2 months ago
3.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role : Python with Storage Engineer Experience : 3-7 Years Location : Bangalore Notice Period : 15 Days - Immediate Joiners Preferred Job Description We are seeking a highly skilled and experienced Python Engineer with a strong background in server, storage, and networking technologies. The ideal candidate will possess deep expertise in Python scripting and advanced programming, coupled with practical industry experience in supporting client server systems and understanding fiber channel protocols. Key Responsibilities: Developing robust Python scripts and applications for server, storage, and networking environments. Providing strong support for client server systems, including blade and rack systems. Applying in-depth knowledge of controllers, drivers, and various networking components. Troubleshooting complex issues within Ethernet and SAN environments. Understanding and working with fiber channel operations and protocols such as SAN, FC, FCoE, multipath, and RAID. Ensuring adherence to best practices and contributing to the overall stability and performance of systems. Mandatory Skills: Education : BE/B.Tech/ME/M.Tech/MS in Computer Science/IT/Software Systems. Python : Very strong knowledge and expertise in advanced Python programming and scripting. Industry Experience : Strong experience in the Server/Storage/Networking Industry. Hardware Knowledge : Proficient knowledge of controllers, drivers, and networking components. Storage Protocols : In-depth knowledge of Fiber Channel operation and protocols (SAN, FC, FCoE, multipath, RAID). Server Support : Strong experience supporting client servers (blades and rack systems). Certifications : Relevant Storage, Network, or Server O/S certifications are highly valued. Troubleshooting : Proven troubleshooting experience within Ethernet and/or SAN environments. Good to Have Skills: Sound knowledge of Linux Operating System. Knowledge of server OS such as Windows and VMware.
Posted 2 months ago
3.0 - 5.0 years
9 - 19 Lacs
Bengaluru
Work from Office
Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.
Posted 2 months ago
16.0 - 25.0 years
18 - 22 Lacs
Navi Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Accounts Payable Processing Accounts Receivable Ledger Maintenance Automation Anywhere Business Transformation Record to Report Assessments Ability to perform under pressure Problem-solving skills Ability to establish strong client relationship Strong analytical skills Results orientation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 months ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
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