Company Description We offer a one-stop solution for the repair of any Samsung mobile phones. We are dedicated to providing the best customer repair experience in the marketplace for individuals, small companies, or large corporations alike. The expert services of S. J. N. Electronics (Samsung Authorized Mobile Service Center) ensure customer satisfaction and reliable repairs. Our goal is to make sure your mobile devices are repaired swiftly and efficiently to keep you connected. Role Description This is a full-time on-site role for an Assistant Manager located in Hisar. The Assistant Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, handling customer queries and complaints, and maintaining repair schedules. The role also includes inventory management, adhering to company policies, and driving the team to meet performance targets. Qualifications Experience in team management and leadership skills Excellent customer service and problem-solving abilities Knowledge of mobile phone repairs and troubleshooting Strong organizational and multitasking skills Good communication and interpersonal skills Ability to manage inventory and handle administrative tasks Experience in the electronics or telecommunications industry is a plus Bachelor's degree in Business Administration, Management, or related field Show more Show less
You will be working as an Assistant Manager at a Samsung Authorized Mobile Service Center located in Hisar. Your primary responsibilities will include overseeing daily operations, managing staff, ensuring customer satisfaction, handling customer queries and complaints, and maintaining repair schedules. Additionally, you will be responsible for inventory management, adhering to company policies, and motivating the team to achieve performance targets. To excel in this role, you should have experience in team management and possess strong leadership skills. Excellent customer service and problem-solving abilities are essential. Knowledge of mobile phone repairs and troubleshooting will be beneficial. You must have strong organizational and multitasking skills, along with good communication and interpersonal abilities. Experience in inventory management and handling administrative tasks is necessary. Previous experience in the electronics or telecommunications industry would be advantageous. A Bachelor's degree in Business Administration, Management, or a related field is preferred. Your goal will be to ensure that mobile devices are repaired swiftly and efficiently, maintaining the best customer repair experience possible. Join us in our mission to keep individuals, small companies, and large corporations connected through reliable repairs and outstanding service.,
Role Overview: As an Assistant Manager at S. J. N. Electronics, a Samsung Authorized Mobile Service Center in Hisar, you will play a crucial role in overseeing daily operations, managing staff, ensuring customer satisfaction, handling customer queries and complaints, and maintaining repair schedules. Your responsibilities will also include inventory management, adherence to company policies, and driving the team towards meeting performance targets. Key Responsibilities: - Oversee daily operations of the service center - Manage and lead staff effectively - Ensure high levels of customer satisfaction - Handle customer queries and complaints in a professional manner - Maintain repair schedules and ensure timely repairs - Manage inventory effectively - Adhere to company policies and procedures - Motivate and drive the team towards achieving performance targets Qualifications Required: - Experience in team management and leadership skills - Excellent customer service and problem-solving abilities - Knowledge of mobile phone repairs and troubleshooting - Strong organizational and multitasking skills - Good communication and interpersonal skills - Ability to manage inventory and handle administrative tasks - Experience in the electronics or telecommunications industry is a plus - Bachelor's degree in Business Administration, Management, or related field (Note: The mentioned Company Description has been omitted as it does not contain any additional details about the company),